Transcript PowerPoint title A presentation by 4 January 2011

Ealing Children’s Integrated
Response Service [Triage]
Children’s & Adults’ Services
summary
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How services were arranged before
Rationale for changes
How services are configured now
Progress so far
How we got here
Future plans
Structure of Children’s Services
pre July 2012
• 2 social care referral and assessment
teams
• 5 social care Children in Need Teams
• SAFE; 3 early intervention 0 to 12
teams and 1 adolescent team
Management of referrals and
contacts pre July 2012
• Routes in via Contact Centre, SAFE, R and A
• Plan was for Referrals to be made to the ‘right’
place
• In reality most referrals came in via Referral
and Assessment teams
• Processed 12522 contacts in 2011/12 [ 1661
CA’s]
• Delay and duplication of work
• Confusion for families
Drivers for Change
• Reduce duplication and make efficiencies
• Provide better and earlier intervention [ Munro]
• Closer working relationship between EI and SC;
more coherent and consistent response for
families
• Closer multi agency working from beginning
• Better assessment and management of risk
• Freedom to be more flexible
• Need for better response to DV
What does ECIRS (Triage) look like?
Anti Social behaviour
Police
Probation
Youth Offending
Parenting Services
Administration
8 social workers
7 Family support
workers
4 managers
1 Health Visitor
Children’s Mental Health (CAMHS)
Early Years.
Adult Services
Education
What does ECIRS do?
• Single point of entry; screens all
concerns about children
• Shares and assesses safeguarding
information
• Cases transferred on to locality
teams/SAFE/other agencies
• Short term engagement up to 10 days eg
DV cases
Locality Teams
• 6 locality based Children in Need teams
• High threshold CIN and CP work from
point of identification through to transfer to
SAFE/LAC/closure
• Greater consistency for families
• Better planning
• Single family assessment
• Significant challenges for staff
• Links to LAC; family justice review
SAFE 0 to 18
• Amalgamation of 2 SAFE teams
• Three 0 to 18 teams, aligned to locality
teams
• Co location
• Joining up of systems
• Single family assessment
• Step up/down
• Threshold document
Triage - Phase 2
• MASH implementation/co location of
police
• WLMHT
• Troubled Families; data
• Increase joined up working, data
sharing, co location
• Think Family
• Adult services
How we got to where we are
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Planning
Consultation; bringing people in
Training; triage, SAFE, Locality teams
Communication and publicity
IT systems
New assessment framework
Culture shift
work in progress
Ongoing challenges
• MASH
• Mental health services and information
sharing
• Culture change
• Data systems
Questions?
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