Transcript Slide 1

Subscription agent’s role in e-Business
world
Trends in the Market and how Swets reacts
Swets Information Services
SC Chen
Country Manager, Swets Greater China
The Google Effect
– What is happening
– What does this mean to the user
– What does this mean to the library
– What does this mean to the publisher
– What does this mean to us
– Key message to customers
The Google Effect
What is Happening
– A new breed of students exist now – the computer age people
– They use less and less the library and rely more and more on
web search engines for research
– Users also give up trying to use the library because it is just too
complicated to understand
– Web search engines are trying to add as much content as
possible, but there is a small problem – they can’t reach it…
The Google Effect
What Does That Mean to the User
– Now most the information they find in their research is not
reliable and many times wrong
– When they by accident find an article the library has access to,
they often are not able to access it, and if they are, they think
the access is free
– Users still give more importance to convenience than accuracy,
because of this, the industry will adapt to them and not the
other way around
The Google Effect
What Does That Mean to the Library
– Two main problems arise from this for the library:
– Decline in circulation
– Decline in recognition/appreciation for their service
– These two problems directly affect the library’s ability to secure
and increase their acquisitions budget
– Initially libraries tried to fight this trend, but now are trying to
benefit from it by:
– Simplifying their services to match requirement of users
– Integrate web engines into their resources
The Google Effect
What Does That Mean to the Publisher
– For publishers this presents both a threat and an opportunity
Threat:
– If libraries are unable to maintain their budgets,
cancellations will occur
Opportunity:
– New revenue streams are possible:
– PPV
– Revenue sharing with the search engine (e.g.
Elsevier and Google talks)
The Google Effect
What Does That Mean to the Us
– For Swets this presents both a few threats and opportunities:
Threats:
– If libraries are unable to maintain their budgets,
cancellations will occur
– Libraries may purchasing services such as SWoc as access is
provided via web search engines
Opportunity:
– Provide tools that:
– simplify the research process for a user and make it
convenient that take advantage of web search
engines
– enable the library to promote and brand themselves
even if the user does not consciously use the library
The Google Effect
Key Message to Customers
Swets will:
Help in providing the means for the library to offer a simple and
convenient service to their users through tools that will at the
same time takes advantage of the Google effect and at the same
time steer users to the library. (SWOC, SWTB, SWL & Federated
Search)
Professional information is crucial
– Timely and professional information is crucial in today’s
business
– An untold number of journals, magazines and newspapers
course through your organization
– Many different publishers are supplying
– Many different channels to access information
Your challenge is to manage these varied, time-consuming and
costly streams of information
Swets Information Services, your
intermediary
You can outsource the subscription management process to
your intermediary: Swets Information Services
– one single point of contact
– aggregation of content
– economies of scale
– knowledge: know what, where and how to find
SwetsWise offers control, saving you
time and money
Control
– full control over your subscription management process
– improved budget control
Cost savings
– time savings, leading to overall cost saving up to 50%
– avoiding duplications
Content
– access to our catalog of over 250,000 titles
Swets Information Services
SwetsWise Subscription
Swets Information Services
What is SwetsWise Subscription?
SwetsWise is the new, innovative web-based service that offers you:
–
online procurement of subscriptions,
–
online subscription management,
–
online account and user management
– Functionality varies on level of access to SwetsWise:
–
End Users
–
Approvers
–
Administrators
SwetsWise Subscription is : online
procurement of subscriptions
– Search and select
– SwetsWise offers advanced search functionality
– SwetsWise catalogue offers 260,000 titles from 65,000 publishers
– Ordering and payment
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Central and proxy ordering
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Duplication avoiding
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Fully automated approval cycle
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Integration possible with e-procurement system: Ariba, SAP, Commerce One
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Credit card payment available: Visa, MasterCard, American Express
SwetsWise Subscription is: online
subscription management
– Easy renewing, canceling and claiming
– Full overview of all current subscriptions
– Full overview of status of all requests
SwetsWise Subscription is: online
account and user management
– Sophisticated functionality for account set-up and user management
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Easy to set up your account to desired control level
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Desktop user management
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Efficient catalog customization option
Swets Information Services
SwetsWise Online Content
Swets Information Services
SwetsWise On-Line Content is: search
and read full text articles
– SwetsWise offers advanced search functionality
– Search across more than 2.5 million full text articles
SwetsWise On-Line Content is: providing
the means to obtain the full text
– Document delivery using renowned document suppliers:
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The British Library
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Infotrieve
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CISTI
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and more to come…
– Pay-per-view allows you to purchase the articles directly from the
publisher
SwetsWise On-Line Content is:
integration with existing resources
– Multi-level linking algorithm allows you to link from anywhere into
SwetsWise
– With Z39.50 protocol compliance, you can search from any client you
already use
– SFX compliant allows you to link from SwetsWise to other electronic
resources for even more information
– Full integration of ProQuest database
SwetsWise On-Line Content is: easy
information dissemination
– TOC alerts automatically disseminates the availability of new issues
of journals
– Search alerts automatically disseminates the availability of new
articles of interest to the user
– Customizable texts allow for administrators to disseminate even
more information via these media
– Automatic alerts on new journals added to SwetsWise or to your
account