Transcript Header

Gauging the Impact of
Research Universities
Developing an Integrated
Strategic Framework and
Process for the Berkeley
campus that links to
resource allocation
decisions and
performance based
metrics
Louise Davidson
Project Lead – Strategic
Management and Metrics
[email protected]
Introduction
Agenda
• Why now?
• How should we think about strategic planning?
• What do we have in place? What are the gaps?
• What does this mean for Berkeley?
• What are some examples of what we could do next?
September 2013
2
Introduction
Why Now?
The environment has changed
2003
State Support
Research
Philanthropy*
Tuition
$0M
2012
Research
$100M $200M $300M $400M $500M $600M
Philanthropy*
Tuition
State Support
$0M
September 2013
$100M $200M $300M $400M $500M $600M
3
Introduction
Why Now?
Donors, Faculty, & Legislators
are demanding more…
…while students and families
are contributing more.
September 2013
4
Thinking about Strategic Planning
Our focus is to drive dynamic planning and resource allocation at both campus
and divisional/unit levels to ensure we collectively achieve our desired results…
Financial
Model
2 Year
Goals
Campus
Level
CAMPUS
STRATEGY
Dilemma
Analyses
CAMPUS
RESOURCE
PLANNING
4
PERFORMANCE
MONITORING
CalAnswers
Budget
Reform/
CalPlanning
Division
Level
Plans
Divisional
Strategy
Divisional
Plans
2
Strategy &
Metrics
Pilots
Division
Specific
September 2013
Plans &
Budgets
Implementation
Management
and “Actions”
5
Metrics & Reporting
Common
Metrics
5
Pilot Examples
What does this mean for Berkeley?
As part of helping develop the approaches, we have been working with five pilot
units…
Campus
Level
Campus
Level
Division
Level
Pilots
Research
Pilot not in
initial scope
Academic
Campus Support
Other Academic
Haas
GSPP
$105M
$10.7M
Graduate Student
Division Affairs
$99.5M
$354M
VCAF
$312M* = $881M
* FY2013-2014 Operating Budgets
September 2013
6
Pilot Examples
Divisional Level
Our support is focused around the “3 gears” of the Strategic Framework…
Division Level
Pilots
Unit Plans
Unit Strategies
Unit Monitoring
Methods/Supporting Tools
Results Chain
Unit Strategy
Codification
Strategy Module
Are we focusing
on the right
priorities?
Plans Modules
Performance Module
Actions
Are we allocating
resources and
making trade-offs
to meet our
objectives?
How well are we
performing
against agreed
upon
performance
metrics?
What actions
are needed to
stay on track?
Leveraging UCB Systems of Record
September 2013
7
Supporting Units to focus on outcomes
The “Logic Model” (W.K. Kellogg) facilitates aligning strategic objectives with
activities and metrics.
Strategic Objectives
“What gets measured, gets done.”
Pilot Examples
Graduate Division - “ Results Chain”
Appropriate, high level metrics are identified that help the unit track strategic
progress…
Goal 1
Goal 2
Goal 3
• Doctoral Net Stipend
• Annual Loan Debt
• Doctoral
• Masters
• Professional
• Admit Rate & Yield
• Doctoral
• Masters
• Professional
• Time to Degree (elapsed time)
• Doctoral
• Masters
• Professional
• Doctoral Net Stipend
• Overall Doctoral Placement Rate
• Academic Doctoral Placement Rate
• Faculty/Staff Service
Evaluation
• Student Service Evaluation
• Student to Staff Ratio
September 2013
9
Pilot Examples
Graduate Division – Strategy Module
An example of an emerging Graduate Division Strategy Module…
3. Link to Campus
Goals
4. “Common” & UnitSpecific Metrics
1. Graduate Division
Goals
2. Metrics Aligned to
Goals
5. Latest Results
Note: Latest, Prior, and Baseline data provided by Graduate Division. Target and R/A/G color rating remain illustrative.
September 2013
10
Pilot Examples
Resource Allocation
Are we allocating resources and making trade-offs? Illustrative Example
April 2013
11
Campus level
Monitoring - Common Metrics
A set of common metrics has resulted from pilot work and functional feedback ...
Functional View
Academic
Financial Aid
OPA
Equity & Inclusion
HR
Financial
OEPO
September 2013
Near-Term
CalAnswers/CalPlanning
Common Metric
External Rankings ("Top 5, Big 5")
Time to Degree
Graduation Rate
Average Class Size
Number of Applications
Selectivity (% of applicants receiving offers)
Yield (% of offers accepted)
Students - % Non Resident/Overseas
% Full Time, Full Fee Paying Students
% Students who Receive Financial Aid
Avg $ Amount Financial Aid for Accepting Students
Avg Debt Load of Graduating Student ("Student Indebtedness")
Number of Pell Recipients
Average Annual Loan Debt
Student/Faculty Ratio
Faculty Engagement
Student Employment
Student Satisfaction
Faculty - % Women
Faculty - % Underrepresented Minorities
Students - % Women
Students - % Underrepresented Minorities
Staff - % Women
Staff - % Underrepresented Minorities
Retention Rate for Underrepresented Minorities - Undergraduate
Retention Rate for Underrpresented Minorities - Graduate
% of Underrepresented Minorities Feeling Respected
Net New Ladder Faculty (= # of hires minus separations)
Faculty Compensation Compared to Benchmark
Span of Control
Staff Levels
Staff Compensation Compared to Benchmark
Estimated Future Retirement
Reserve Ratio (Ending Balance/Total Expense)
Operating Net as % of Total Revenues
Revenue Growth Rate
Expense Growth Rate
Compensation Growth Rate
% of Reserves Restricted
Revenue from New Initiatives
Shared Service Adoption
Annual Expense Saves from Inititiatives
INITIAL DRAFT;
FURTHER
PRIORITIZATION
IN PROCESS
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Data relevant
to a unit can be
sourced from
CalAnswers or
CalPlanning
12
Campus level
Monitoring - Campus Level Dashboard
…Providing a potential framework for leaders to communicate achievements, set
goals and targets, and clarify priorities.
Resources/ Work Programs Outcomes &
Stakeholders
& Efficiency
Impact
Resources/
Financials
Academic
Excellence
2
Student
Success
3
Research
Leadership
4
Equity &
Inclusion
5
Sustainable
Funding
6
World Class
Operations
 Recognition &
Rankings
 Quality of
Teaching
 Employment/
Placement
 Alumni
Engagement
 Research
Outcomes
 Partnerships
 Diversity Profile
 Fundraising
Goals
 Operating
Profit/Deficit
 Revenue Growth
 Service
Satisfaction
 Facilities
Utilization
 Program Outputs
 Instructional
Productivity
 Student
Experience
 Student Services
 Research
Programs &
Productivity
 Diversity Plan
Implementation
 Expense
Management
 Resource
Collaboration
 Service Outputs
 Service CostEfficiency
 Faculty Ladder &
Composition
 Faculty/GSI
Satisfaction
 Student
Composition
 Student
Satisfaction
 External/Partner
Engagement
 Campus Climate
Survey
 Governing Board
Needs
 Community
Engagement
 Staff Satisfaction
& Engagement
 Faculty
Compensation
 Financial Aid
 Cost of
Attendance
 Funding Sources
 Remuneration &
Rewards
 Financial Risk
Management
 Staff
Compensation
 Capital Works
Example
Common
Metrics
Campus Dashboard
1
August 2013
Student
Success





Student Satisfaction
Student Employment
% Students who Receive Financial Aid
Avg. $ Amount Financial Aid for Accepting Students
Average Annual Loan Debt
13
Use this slide for the pop ups..
Pilot Examples
Monitoring – Campus Level Dashboard
…Providing a framework for leaders to communicate achievements, set goals
and targets, and clarify priorities.
Resources/ Work Programs Outcomes &
Stakeholders
& Efficiency
Impact
Resources/
Financials
Academic
Excellence
 Recognition &
Rankings
 Quality of
Teaching
2
Student
Success
3
Research
Leadership
 Program Outputs
 Instructional
Productivity
 Employment/
 Research
Placement
Outcomes
 Alumni
 Partnerships
Current
Green
Engagement
10
 Student
 Research
Experience
Programs &
8
 Student Services
Productivity
 Faculty Ladder &
Composition
 Faculty/GSI
Satisfaction
6
 Student
4
Composition
 Student
2
Satisfaction
 Faculty
Compensation
Example
Common
Metrics
Campus Dashboard
1
August 2013
 External/Partner
Engagement
Metrics with
to allow us
Student
World
Sustainable
Class
Academic
Equity
&
Success
Operations
Funding
Excellence
Inclusion
Equity &
Inclusion
5
Sustainable
Funding
6
World Class
Operations
 Diversity Profile
 Fundraising
Goals
 Operating
Profit/Deficit
 Revenue Growth
 Service
Satisfaction
 Facilities
Utilization
 Diversity Plan
Implementation
 Expense
Management
 Resource
Collaboration
 Service Outputs
 Service CostEfficiency
Red
Target
 Governing Board
Targets & Thresholds Needs
Community
to monitor progress Engagement
 Financial
 Funding Sources
0 Aid
 Cost of
Time 1
T2
Attendance






4
 Campus Climate
Survey
 Staff Satisfaction
& Engagement
 Remuneration &
 Financial Risk
Rewards
T3
T 4 Management
 Staff
Compensation
 Capital Works
Revenue
Staff Levels
Rate
Yield
(% Satisfaction
Offers
Accepted)
Students
Student
-Growth
% Non
Resident/Overseas
Expense
Staff -toService
Rate
Time
Degree
Student
Number
Employment
ofGrowth
PellSatisfaction
Recipients
Compensation
Span
of Control
Rate
Graduation
Rate
%
Retention
Students
Rate
whoGrowth
- Receive
Underrepresented
Financial Aid
Minorities
Operating
Shared
Service
Net as
Adoption
% ofMinorities;
Total
Average
Class
Size
Avg.
%
Underrepresented
$ Amount
Financial
Aid Revenues
for Accepting
% WomenStudents
Reserve
Annual
Expense
Ratio
SaveDebt
from
Balance/Total
Initiatives Expense)
Student/Faculty
Ratio
Average
 Faculty
Annual
& (Ending
Staff
Loan
%
Facilities
Reserves
Utilization
Restricted
Faculty
Engagement
of Students
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