Transcript 2005 Commercial Strategy

Using our New Web Catalog
April 2006
Thanks for visiting our web site...
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Our new web catalog has been designed to make your job easier in
searching for T&B items and related support materials.
Our U.S. Electrical Web catalog can be accessed from our corporate
home page (Catalog Tab) or from within T&B Electrical World. T&B
Distributors can also access the catalog via our e-Commerce site...T&B
Access.
Users seeking information on our Canada and European products
should go to our regional web sites…select “T&B Regional Website”
button from our corporate home page.
While using our web catalog…if you cannot find exactly what you are
looking for or simply desire additional information, live tech support
help is just ONE click away!
www.tnb.com
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Catalog Search from our Corporate Home Page...
Fastest
Way
Via
Electrical
World
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View of the Main Search Page...
Four
Different
User Input
Search
Options
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Let’s see how each Input Box Works...
• Catalog Number Search (T&B)…go directly to
data sheet
• UPC Search--11 digit (T&B)…go directly to data
sheet
• Competitor Part Number Search…determine
applicable T&B replacement
• Keyword Search…drill down to additional options
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T&B Catalog Number Search
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Simply enter the desired number
and click on SEARCH button
Default condition is EXACT match;
you can alternately select
CONTAINS type match
Works for ALL T&B Catalog
numbers in our entire database
Dashes, slashes, spaces not
required…only need to enter
alphanumeric characters
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Exact Search takes user to actual catalog page...
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T&B UPC Number Search
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Enter the exact 11 digit UPC
number and click on SEARCH
button
Works for ALL UPC numbers in our
entire database
Dashes, slashes, spaces not
required…only need to enter 11
numeric digits
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UPC Search takes user to actual catalog page...
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Competitor Part Number Search
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Enter Complete competitor’s part
number and click on SEARCH
button
Option works for all competitors’
part numbers we have loaded in
our database
Dashes, slashes, spaces not
required…only need to enter
alphanumeric characters
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Select desired T&B Replacement...
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Keyword Search
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Note the “typo”
Just enter the keywords you desire
and click on SEARCH button
View various results
Refine your search
Drill down to specific catalog
numbers based on relevant
attributes selected
Click on catalog number desired to
view web catalog page
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Results from Keyword Search...
Note Spell
Correction
Feature
Choose the link you wish to pursue
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Other Primary Search Options…CATEGORY
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Product Category
– Select the category you desire
– Drill Down to Sub Category and/or
Brand that you wish to view
– Select Additional Product
Attributes as desired until you are
presented with a listing of discrete
T&B items.
– Click on the desired T&B item or
photo to go directly to the data
sheet view, use the compare
feature, view selector guide if
applicable,
(Number of Items in
Category)
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Other Primary Search Options…BRAND
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Brand
– Select the brand you desire
– Drill Down to brand sub
categories that you wish to view
– Select Additional Product
Attributes as desired until you are
presented with a listing of discrete
T&B items.
– Click on the desired T&B item or
photo to go directly to the data
sheet view, use the compare
feature, view selector guide if
applicable,
(Number of
Items in Brand)
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Drill Down on left … Results are on the right
Click on “X”
to remove
prior
selections
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Compare Feature
Step Two
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Click on Compare box for each of
the items you desire to compare
(limit of 5)…you can select items
from multiple web screens.
Click on the COMPARE button on
the top or bottom of the item
listing.
Step One
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Side by Side Comparison...
Click on Remove
Link to eliminate
this column
Click on Catalog
Number to go to Data
Sheet
Differences
highlighted
in RED!
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Selector Guide Feature
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Whenever you see a selector guide
link, you may click on it to view a
family of items with related
attributes.
Selector guide is very useful tool in
viewing related items in various
sizes, materials, colors, etc.
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Typical Selector Guide View...
Click on
desired item
to view data
sheet
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Seven Ways to view a specific Data Sheet
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T&B Catalog Number Search
UPC Number Search
Competitor Number Search
Item Specific Link
Click on the Item Picture
Click on Item link from the Compare Feature
Click on Item link from the Selector Guide Feature
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From the Item Results List...
Click on either the photo or the T&B Catalog number
for the item you wish to view
Number of
Items in List
Jump to
page number
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Data Sheet Page
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Item Specific Data Sheet
– PDF Print Version
– Live Application Support
Links to related
documents for this item
– Tech Support links for
additional assistance
– Exclusive “one click” local
distributor stock check
(applicable to Electrical
World registered U.S. web
site users only)
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Printable PDF link
for Submittals...
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Live Application Support Links at Item Level
Click on the desired link to view, print and/or
save the document shown
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Examples of Application Link Documents
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Tech Support Assistance...
Listed at the bottom of all Item Data Sheets
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Local Stock Check Feature (EW Registered Users)
Please register on Electrical World so we can display this feature automatically for you…
a number of our distributors send T&B their daily inventory data so we can share it with you.
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Our Header/Footer on our Web Search Page
is designed to assist you
in selecting and applying T&B products...
Header
Footer
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Product Spotlighting (Header)
As you drill down through your selections, T&B may highlight various
products that will relate to your current search efforts. These spotlights may
feature new items, a special product promotion, complementary products,
accessories, tools, etc.
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Helpful Info (Header)
• Helpful Info links that relate to
your current search efforts will
frequently appear as you drill
down through our web catalog.
• Please take the opportunity to
review these resources as they
will provide you with additional
information on our products.
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U.S. Web Sites (Footer)
• Our U.S. Electrical Website is a good
place to review new products and
related product and application
support…simply click on this link or
the logo from the corporate home
page.
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HVAC…Heating, Ventilation and Air
Conditioning…visit our T&B Reznor
site
• T&B Steel Structures…visit this site
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Other T&B Web Sites (Footer)
• Direct Link to Corporate web site
… www.tnb.com
• T&B Canada web site contains
their web catalog with items in
both English and French
• T&B Europe web site contains
their web catalog offering
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Additional Support Links (Footer)
• Locate T&B Signature Service
Distributors in your area
• Direct links to T&B Distributor’s
web sites
• Feedback to T&B…Problem resolution,
Defective product, Product Suggestions,
Competitive Feedback, Thanks, Help Me
…whatever the issue…use this link to tell us!
• Check Local Distributor Stock
Availability in your area
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Additional Support Links (Footer)
• Contact your Electrical Sales Rep for
samples and direct support.
• Register your profile to receive T&B
product/literature updates and to
streamline your contact with T&B.
• Use this link to email Tech
Support…95% of requests answered
in same day/24 hrs!
• Use this link to reach Tool Service
Support…rentals, repairs, leases,
replacement parts, support.
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Live Tech Support Help…One Click Away!
• T&B is committed to serving your
needs…can’t find exactly what
you are looking for…don’t
despair, T&B’s Tech Support
group is just ONE click away.
• With 190 years of combined
experience, T&B’s Tech Support
group will guide you to the
information that you need.
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One Last Reminder...
Several of our catalogs have not yet been converted
to our new format; in those instances,
you will usually be directed to an interim page where you may
view our PDF print catalog or our old on-line catalog offering.
We apologize for any inconvenience!
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Thanks for Specifying and Using
T&B Products…we appreciate your
business!
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