Transcript Slide 1

Introduction to Personality
MAR 3503
March 22, 2012
How do we know who someone is?
• The psychoanalytic approach
– Freud pioneered this view of personality
– Personality composed of:
• Id: Unconscious psychic energy, strives to satisfy base needs
(sex, food, aggression); operates on the pleasure principle
• Ego: Conscious mind, mediates between id, superego, and
reality; operates on reality principle
• Superego: Both conscious and unconscious, represents
internalized ideals; serves as one’s conscience
• But…
• Thus, the trait approach
Humors
Type
Appearance
Temperament
Sanguine
Hot and moist; More fleshy than proper, hairy,
blood
and hot to the touch
Courageous,
hopeful, amorous
Phlegmatic
Cold and
moist; phlegm
Timid, spiritless,
and inactive
Choleric
Warm and dry; Abundant dark hair; large &
yellow bile
prominent veins, dark skin,
muscular body
Irritable, easily
angered and bad
tempered
Melancholic
Cold and dry;
black bile
Depressed,
despondent, and
sleepless
Gross, fat, and lax, soft white
skin, hair tawny and not
abundant; limbs and muscles
weak; veins invisible
Hard, slender, white bodies,
fine muscles, small joints, little
hair
Myers-Briggs Types
Sensing Types
Intuitive Types
ISTJ
ISFJ
INFJ
INTJ
ISTP
ISFP
INFP
INTP
ESTP
ESFP
ENFP
ENTP
ESTJ
ESFJ
ENFJ
ENTJ
Introverts
Extraverts
Myers-Briggs Types
• DO YOU PREFER:
• Extraversion versus introversion
– Outer world of people versus inner world of
experience
• Sensing versus intuition
– Observant of data versus imagining new possibilities
• Thinking versus feeling
– Logic versus empathy
• Judging versus perceiving
– Planning versus flexibility
Myers-Briggs
• Does seem to reflect something about a person
• But…
– Measures preferences rather than actual traits
– Dichotomous nature of types may not reflect actual
standing—forces people to be one or the other
• Can’t we be somewhere in the middle? Or judging
sometimes and perceiving others?
– Low test-retest reliability
– Are the types the best way to divide up personality?
The Big Five
• Openness
• Conscientious
• Extraversion
• Agreeableness
• Neuroticism
The Big Five
Trait
Calculate:
Openness
=
(8 – your score on item
10)
+
Your score on item 5
Conscientiousness
=
(8 – your score on item 8
+
Your score on item 3
Extraversion
=
(8 – your score on item 6)
+
Your score on item 1
Agreeableness
=
(8 – your score on item 2)
+
Your score on item 7
Neuroticism
=
(8 – your score on item 9)
+
Your score on item 4
The Big Five
Big Five Domain
Females
Males
Openness
10.8
10.7
Conscientiousness
11.0
10.4
Extraversion
9.1
8.5
Agreeableness
10.6
10.1
Neuroticism
6.7
5.7
Openness
• People high on openness
tend to be…
– Creative, imaginative,
abstract, curious, deep
thinkers, inventive, and
value arts and aesthetic
experiences
• People low on openness
tend to be…
– Conventional, concrete,
traditional, preferring
the known to the
unknown
• High scorers tend to…
– Engage in fantasy to create a
more interesting world
– Appreciate beauty in art &
nature and are involved and
absorbed in aesthetics
– Have good access to and
awareness of their feelings
– Be eager to try new activities,
travel to foreign lands, and
have different experiences
– Be open-minded to new and
unusual ideas, and enjoy
debating intellectual issues
– Be ready to challenge
authority, convention, and
traditional values
Conscientiousness
• People high on
conscientiousness tend to
be…
– Thorough, dependable,
reliable, hardworking,
task focused, efficient,
good planners
• People low on
conscientiousness tend to
be…
– Disorganized, late,
careless, impulsive
• High scorers tend to…
– Believe they have the
intelligence, drive, and selfcontrol necessary for
achieving success
– Keep lists and make plans
– Have a strong sense of moral
obligation
– Have a strong sense of
direction
– Have the ability to persist at
difficult or unpleasant tasks
until they are completed
– Take their time when making
decisions
Extraversion
• People high on
extraversion tend to
be…
– Talkative, energetic,
enthusiastic, assertive,
outgoing, sociable
• People low on
extraversion tend to
be…
– Reserved, quiet, shy
• High scorers tend to…
– Genuinely like other
people and make friends
quickly
– Enjoy the excitement of
crowds
– Like to speak out, take
charge, and direct the
activities of others
– Lead fast-paced, busy lives
– Be easily bored without
high levels of stimulation
– Experience a range of
positive feelings
Agreeableness
• People high on
agreeableness tend to
be…
– Helpful, selfless,
sympathetic, kind,
forgiving, trusting,
considerate, cooperative
• People low on
agreeableness tend to
be…
– Fault finding,
quarrelsome, critical,
harsh, aloof
• High scorers tend to…
– Assume that most people are
fair, honest and have good
intentions
– Be candid, frank, and sincere
– Find that doing things for
others is self-fulfillment
rather than self-sacrifice
– Be willing to make
compromises
– Not like to claim they are
better than other people
– Be tenderhearted and
compassionate
Neuroticism
• People high on
neuroticism tend to
be…
– Anxious, easily ruffled
or upset, worried,
moody
• People low on
neuroticism tend to
be…
– Calm, relaxed, able to
handle stress well,
emotionally stable
• High scorers tend to…
– Feel as if something
dangerous were about to
happen
– Feel resentful and bitter
when they feel they are
cheated
– Lack energy and have
difficulty initiating
activities
– Be easily embarrassed or
ashamed
– Be oriented toward shorter
pleasures
– Experience panic and
helplessness under stress
The Big Five
Openness
Conscientiousness
• Imaginative – practical
• Preference for variety – Preference for routine
• Independent – conforming
• Organized – disorganized
• Careful – careless
• Disciplined – impulsive
Extraversion
• Sociable – retiring
• Fun-loving – sober
• Affectionate – reserved
Agreeableness
• Soft-hearted – ruthless
• Trusting – suspicious
• Helpful – uncooperative
Neuroticism
• Calm – anxious
• Secure – insecure
• Self-satisfied – self-pitying
The Big Five
• …Are stable
– Some changes post-college (OEN typically decrease,
CA increase), but for the most part, your standing will
stay the same
• …Are heritable
– Up to 50% or so for each dimension
• …Are largely cross-cultural
• …Are predictive of other personal attributes and
activities
– Morning doves versus night owls
– Marital satisfaction
The Big Five
Openness
Conscientiousness
• Artists and creative professions
• More liberal and tolerant of homosexuality, legalizing marijuana,
abortion
• Related to religiosity and healthy behavior
Extraversion
• Extraverted people socialize more, but don’t necessarily tend to
have more friends—they’re indiscriminate
Agreeableness
• Positively associated with religiosity, spending time with friends
and having guests over
• Negatively associated with going out to bars, joining clubs
Neuroticism
• Associated with lower rates of exercise, higher rates of disease,
and lower life expectancy
The Big Five
• …Are stable
– Some changes post-college (OEN typically decrease, CA
increase), but for the most part, your standing will stay the
same
• …Are heritable
– Up to 50% or so for each dimension
• …Are largely cross-cultural
• …Are predictive of other personal attributes and
activities
– Morning doves versus night owls
– Marital satisfaction
• …Are found in both self- and peer-reports
Secondary traits
• The five factors are composed of smaller,
more specific traits
• We can use these traits to make more specific
predictions about people’s behavior
• What are some traits that are particularly
useful to know in consumer contexts?
Maximizers & Satisficers
• Maximizers need to feel that each decision
they make is the best decision they could
make, that they choose the best option
• Satisficers set standards and choose what is
“good enough” to meet them, without
concern that there may be a better choice
• Can also vary by person and by decision
• Maximizing appears to be related to increased
levels of regret, depression, and lower levels
of subjective well-being
Maximizers & Satisficers
• Maximizers tend to make better objective
decisions but worse subjective ones
– Which is better?
• Regret
– Regret and maximizing go together
– Maximizers tend to have higher levels of “buyer’s
remorse” when a decision goes poorly or not as
well as hoped.
– They also have higher levels of anticipated regret
Tightwads & Spendthrifts
• How much pain do you feel at the thought of
spending money on something?
– Tightwads feel lots of pain when they spend
money, and end up spending less than they might
like
– Spendthrifts don’t feel enough pain when they
spend money, and spend more than they would
like
– Unconflicted people spend about as much as they
would like
Tightwads & Spendthrifts
• Some moderators
– Men are more likely to be tightwads than women
– Older people are more likely to be tightwads than
younger people
– The more educated one is, the more likely one is to
be a tightwad
• How to use this in a marketing context?
– For spendthrifts, emphasize attributes of the
products and how much they’ll enjoy owning them
– For tightwads, focus on reducing price and making
payment less painful
Materialism
• Material Values Scale (MVS)
• How important buying and owning material
goods is to achieving goals
– How good are possessions in gauging a person’s
success in life?
– How central are your possessions to your self-views?
– Do possessions lead to happiness and satisfaction?
• Socially desirable responding?
Materialism
• People who are high in materialism…
– Tend to be less inclined to donate organs or give
money to charity
– Are less inclined to save money and more open to
borrowing money
– Tend to be less happy
• How might materialism interact with being a
tightwad or a spendthrift?
How useful is personality?
• Walter Mischel
– What matters more—the person or the situation?
– Inconsistency in behavior more the rule than
consistency
• People behave very differently in different situations
• Tim Wilson
– Two parts to personality:
• Adaptive unconscious: below our mental awareness, this
system evaluates, looks for patterns; fixed, stable, hard to
change; created by genes and how you’re raised
• Constructed self: our conscious choices about how to think
and behave
Thin slices
• Short exposure can be just as good as
extended exposure
– “Thin slices” research has shown that people
exposed to a teacher’s lecture for 3 10-second
clips are remarkably correlated with ratings of that
teacher by students in the class for the whole
semester. Even 2-second clips yielded similar
ratings
– Other traits can be divined in similar manners—
from still photographs, even outlines
Brand personality
Sincerity
Down-toearth
Down-toearth
Familyoriented
Small-town
Excitement
Honest
Competence
Wholesome
Honest
Sophistication
Cheerful
Cheerful
Wholesome
Sincere
Sentimental
Original
Real
Friendly
Ruggedness
Brand personality
Sincerity
Excitement
Daring
Spirited
Daring
Spirited
Trendy
Exciting
Competence
Imaginative
Imaginative
Cool
Sophistication
Up-to-date
Up-to-date
Independent
Unique
Young
Contemporary
Ruggedness
Brand personality
Sincerity
Excitement
Competence
Sophistication
Reliable
Intelligent
Successful
Reliable
Intelligent
Successful
Hardworking
Technical
Leader
Secure
Corporate
Confident
Ruggedness
Brand personality
Sincerity
Excitement
Competence
Sophistication
Upper class
Upper class
Glamorous
Good
looking
Ruggedness
Charming
Charming
Feminine
Smooth
Brand personality
Sincerity
Excitement
Competence
Sophistication
Outdoorsy
Ruggedness
Tough
Outdoorsy
Tough
Masculine
Rugged
Western
Summary
• Personality can be measured many ways
– The trait approach is the most common these days
• The Big Five capture the bulk of a person’s traits
– Secondary traits can give a more specific look at who
a person is
– Even brands are seen as having personality
– Next time: What does your stuff say about you?