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De Nederlandsche Bank Single Euro Payments Area and the Payment Services Directive Michael van Doeveren 2nd Conference of the Macedonian Financial sector on Payments and Securities settlement Systems Ohrid 29 June 2009 De Nederlandsche Bank Eurosysteem Agenda What, why and how about SEPA? SEPA-products Payment Services Directive Impact of SEPA Migration Closing remarks De Nederlandsche Bank Eurosysteem In 16 countries the Euro........ € € Euro area € € € € € € € € € € € € € € De Nederlandsche Bank Eurosysteem .....but completely different standards, products and rules for retail payments… € € € € € € € € € € € € € € De Nederlandsche Bank € € Eurosysteem and the goal of the European Union is to achieve an integrated European payments market € € EU € € € € € € € € € € € De Nederlandsche Bank € € Eurosysteem What is SEPA? Political vision: The euro area will be an internal ´domestic´ market for retail payments generate scale economies and promoting competition Concretely: European payment instruments for both cross-border and domestic payments in euro: credit transfers, direct debit and cards De Nederlandsche Bank Eurosysteem Why SEPA? European Politics Improvement European economy: Lisbon agenda Economics Internal market: volume and competition Banks To prevent ‘further regulation’ after Regulation 2560/2001 Especially Cross-border banks can profit from new market circumstances De Nederlandsche Bank Eurosysteem How to realise SEPA? Self-regulation: European Payment Council of banks develops standards and products Payment Services Directive: legal harmonisation De Nederlandsche Bank Eurosysteem EPC Technical harmonisation Two kinds of agreements in EPC: 1. About interbank processing: Credit transfer rulebook Direct debit rulebook 2. Restructuring of the market: SEPA Cards-framework (SCF) Clearing & Settlement Framework Single Euro Cash Area De Nederlandsche Bank Eurosysteem Payment chain debit credit payment instruction payment information bank bank clearing debit payment information credit payment instruction seller buyer good/service De Nederlandsche Bank Eurosysteem BIC • BIC: Bank Identifier Code • Issuing agent (on behalf of ISO): SWIFT I N G Bank code B N L Country code (ISO) 2 A Location code BIC8 X X X Branch code BIC11 BIC: standardised construction De Nederlandsche Bank Eurosysteem IBAN • IBAN : International Bank Account Number • Administrator of Register of national IBANs (on behalf of ISO): SWIFT Country code (ISO) Check digit Bank identifier Domestic account Number • Remarks: - The Bank Identifier in an IBAN is country specific - The length of the bank identifier varies from country to country - Each country has its own Basic Bank Account Number system • Summary: - Country code and check-digits : uniform - Bankidentifier and BBAN : country specific De Nederlandsche Bank Eurosysteem IBAN examples IBAN Examples Finland FI21 1234 France FR14 2004 Germany DE89 3704 Ireland IE29 AIBK Luxembourg LU28 0019 Netherlands NL91 ABNA Norway NO93 8601 Poland PL61 1090 United Kingdom GB29 NWBK (composition: country code check 5600 1010 0044 9311 4006 0417 1117 1014 6016 0007 0505 0532 5212 4475 1643 947 0000 1331 85 0001 3M02 606 0130 00 3456 78 0000 00 lengte 27 lengte 18 0712 1981 2874 lengte 28 9268 19 digits Bankidentifier branchindentifier BBAN) Source: www.swift.com 20080811 IBAN Registry • Remarks: • IBAN and BIC contain both bank identifiers, but they could differ • IBAN and BIC contains both a country code, but they could differ De Nederlandsche Bank Eurosysteem SEPA Credit Transfer (in use since 28 January 2008) SEPA Credit Transfer: Standard for bank to bank credit transfers in euro (mass payments) Payments are made for the full original amount IBAN and BIC are obliged ISO 20022 UNIFI standards (XML-language) 140 characters of remittance information are delivered to the beneficiary Unstructured or restructured remittance information as agreed between partners De Nederlandsche Bank Eurosysteem SEPA Direct Debit (coming from 1 November 2009 on) SEPA Direct Debit: Standard for bank to bank Direct Debits in euro Payments are made for the full original amount IBAN and BIC are obliged ISO 20022 UNIFI standards (XML-language) One-off or recurrent A mandate is signed by the debtor (e-mandate) Pre-notification (mostly 14 calender days in advance) Refunds (PSD: 8 weeks) and returns De Nederlandsche Bank Eurosysteem Competition on cards in SEPA De Nederlandsche Bank Eurosysteem Point-of-sale card payment system De Nederlandsche Bank Eurosysteem SEPA Cards Framework Policy scope (1) Seperation of scheme governance from underlying processing Open non-discriminatory scheme membership Single, pan-European license Open and transparant pricing policies EMV-implementation: Chip and PIN implementation shift for all cards by end 2010 De Nederlandsche Bank Eurosysteem SEPA Cards Framework Policy scope (2) A common approach to fraud and reporting Standardised processes and procedures for card acceptance and certification Convergence of scheme rules for common non-competitive aspects References the Payment Services Directive Common, consistent experience for all cardholders at POS and ATM Merchant choice of card type accepted Interoperability and all merchant SEPA card acceptance De Nederlandsche Bank Eurosysteem SEPA for cards Vision of the Eurosystem (1) The Consumer can choose between different debit card brands The Merchant can choose which debit cards brands he or she accept The cards market is competitive, reliable and efficient, as well as for card holders, merchants as for processing More aspiration is needed in the SEPA for cards: need for an additional European debit card scheme Further card standardisation is vital De Nederlandsche Bank Eurosysteem SEPA for cards Vision of the Eurosystem (2) All technical and legal barriers are eliminated Interchange fees should not be misused to generate excess revenues for the banking system, at the costs of merchants and cardholders Preference for no MIF-model: see for example the MasterCard and VISA cases Ideal situation: ‘Any card at any terminal’ De Nederlandsche Bank Eurosysteem Need for Standardisation! De Nederlandsche Bank Eurosysteem Standardisation SEPA for Cards Card to terminal (EMV) Terminal-to-acquirer (EPAS, ERIDANE) Acquirer-to-issuer (ISO 8583 and ISO 20022) Certification of cards and payment terminals De Nederlandsche Bank Eurosysteem Options for SEPA Compliancy • • • Select one (or more) of the international schemes to replace the current national schemes Make national schemes SCF-compliant Co-branding of national systems with international systems De Nederlandsche Bank Eurosysteem Initiatives for additional European Card schemes PayFair:merchant initiative EAPS: cooperation of national schemes Monnet: French and German banks Transforming a three party payment scheme? Other? De Nederlandsche Bank Eurosysteem Impact of SEPA for cards Consumers Use of cards in the whole SEPA area: any card at any terminal Retailers More choise: terminal, acceptance of brands, acquiring Banks and payment schemes Change of markets, new products, new systems De Nederlandsche Bank Eurosysteem Milestones Credit transfer and Direct debit European Rulebooks are the basis for products of the banks Framework for clearing and settlement Credit transfers from 28 January 2008 on Direct debit from end 2009 on Cards SEPA Cards Framework After 2010 only SEPA-cards De Nederlandsche Bank Eurosysteem Role public sector SEPA is a project banks: self-regulation via EPC However… European Commission Payment Services Directives Public users are the early adopters Eurosystem: catalyst role 6th Progress report November 2008 De Nederlandsche Bank Eurosysteem Legal harmonization: Payment Services Directive Content: Proportional supervisory regime for nonbank payment service providers Transparency requirements Rules about the relationship of the payment service provider and user De Nederlandsche Bank Eurosysteem Payment Institution What is a payment institution? Non bank provider of payment services, and: End users Transferable balances: no cash Owns customer funds temporarily Pure intermediary Payments are a main activity De Nederlandsche Bank Eurosysteem Payment institutions Proportional prudential supervision License Capital requirements Internal processes De Nederlandsche Bank Eurosysteem Rights and obligations Information requirements - single payment transactions Information to the payer prior after receipt Information needed Execution time Charges Reference exchange rate Transaction Identifier, payee Amount of the payment Charges payable exchange rate used Date of receipt order Information to the payee Reference, payer Amount Charges Exchange rate Credit value date De Nederlandsche Bank Eurosysteem Rights and obligations Information requirements - Payments via framework contract prior after receipt Payment service provider Supervisor Product features Charges Safeguard requirements Transaction identifier, payee Amount Charges Exchange rate used Debit value date Information for payee Transaction identifier, payer Amount Charges Exchange rate used Credit value date De Nederlandsche Bank Eurosysteem Rights and obligations Other obligations for the provider d+1 No sending of unsolicited payment instruments User provides incorrect unique identifier: reasonable efforts to recover funds And more.. De Nederlandsche Bank Eurosysteem Rights and obligations Obligations for the user Act according to the contract Reasonable safety measures Direct notification of loss/theft And more.. De Nederlandsche Bank Eurosysteem PSD wrap up PSD provides harmonisation of: Market access: besides credit institutions and electronic money institutions also payment institutions Rights and obligations Implementation in national legislation ultimately 1november 2009 De Nederlandsche Bank Eurosysteem Potential for SEPA compliancy NL Non SEPA Compliant instruments 9% SEPA Credit Transfers 29% SEPA Cards 36% SEPA Direct Debits 26% De Nederlandsche Bank Eurosysteem Impact of SEPA Consumers Use IBAN and BIC Use of cards in the whole SEPA area Firms (private and public) Easier cash-management and administration Standard formats (ISO 20022 XML) Use of IBAN and BIC Centralisation of accounts and direct debits Retailers More choise: terminal, acceptance of brands, acquiring Banks Change of markets, new products, new systems De Nederlandsche Bank Eurosysteem Benefits of SEPA Efficiency, level playing field and transparency lead to cost benefits for society in the long run Reduction costs for average user of payment services in Europe Comfort/User-friendliness Innovation De Nederlandsche Bank Eurosysteem Migration Aim: a smooth migration to SEPA To organise nationally Market driven Speed can differ between countries Stakeholder involvement and communication are important tools for success Need for an end date De Nederlandsche Bank Eurosysteem Migration Plan of the Netherlands Objective: an orderly and efficiently change over from domestic payments to SEPA Scope: all existing payment instruments for which there is a SEPA-alternative Consequences and choices for different stakeholders Market driven migration Identifying barriers, changes and solutions Mid 2009 evaluation: an end date can foster migration De Nederlandsche Bank Eurosysteem Points of concern SEPA National Forum on the Payment System Price developments Range of options open to consumers and retailers, caterers and other regarding debit card brands User-friendliness of migration to IBAN and BIC Safety of SEPA direct debit Prolongation of direct debit contracts and mandates Standardisation in the Bank-client domain Interbank Swich support service Dispute handling Accessibility of the noncash payment systemDe Nederlandsche Bank Consultation process Eurosysteem Closing remarks The first phase of SEPA (SCT) was introduced succesfully on 28 January 2008 SEPA will transform the European landscape SEPA is good and has benefits for all users! Legal harmonisation is essential Implementation and transition will be planned carefully End date can stimulate the migration SEPA will raise further dynamics: e-invoicing, eand m-payments etcetera De Nederlandsche Bank Eurosysteem