Transcript N e t w o r k R e l i a b i l i t y & I n t e r o p e r a

BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
IEEE Communications Society
Technical Committee on Communications Quality &
Reliability (CQR)
PSAP Best Practices Workshop
BEST PRACTICES TUTORIAL
November 2005
KARL F. RAUSCHER
Chair – IEEE COMSOC Technical Committee on Communications Quality & Reliability (CQR)
Executive Director - Bell Labs Network Reliability Office, Lucent Technologies
President – Wireless Emergency Response Team (WERT)
7/18/2015
K. F. Rauscher
Network Reliability and Interoperability Council
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Outline
• History
• Principles for development and
consensus
• Web Site navigation
• Discussion
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K. F. Rauscher
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Network Reliability and Interoperability Council
History & Focus
Reliability
NRC I
Interoperability
(Telecom Act of ’96)
NRC II
NRIC III
Y2K
Packet
Switching
NRIC IV
NRIC V
1992
Homeland Emergency
Security
Services
NRIC VI
NRIC VII
2005
Systematic
Vulnerability
Assessment
Historic Analogy
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K. F. Rauscher
www.nric.org
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Prevention Perspective: Communications
Infrastructure Ingredients
PUBLIC HEALTH
LAW ENFORCEMENT
FINANCIAL
COMMUNICATIONS INFRASTRUCTURE
Power
Environment
Software
Hardware
Payload
Networks
Human
Policy
ENERGY
TRANSPORTATION
Other Infrastructures
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Restoration Perspective: Range of Incidents
Spectrum of Threats to
National Security & Emergency Preparedness
Level of Impact
HIGH
LOW
Nuclear War
Strategic Cyber War
Conventional War
Theater Cyber War
Mobilization
Special Operations
Terrorism (includes Cyber)
Civil Disorder
Floods
Power
EarthquakesHurricanes
Tornados Cable Cut Outage
Probability of Occurrence
HIGH
NCS
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Summary Statistics
• ~750 NRIC Best Practices (*NRIC VI)
~250 Network Reliability (including Network Interoperability)
~250 Homeland Security Physical Security
~250 Cyber Security, Public Safety & Business Continuity
Business
Continuity
Network
Reliability
Public Safety
Cyber Security
Physical
Security
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BEST PRACTICES TUTORIAL
Best Practices Apply in Wide Range of Applications
Network Reliability and Interoperability Council
COMMUNICATIONS INFRASTRUCTURE
Power
Environment
Software
Hardware
Payload
Networks
Human
Policy
Across Network
Types
All Elements
Planning
& Design
CEO
VP
Repair &
Provisioning
Decommission
& Installation
Operation &
Administration
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K. F. Rauscher
Throughout Lifecycle
VP
VP
Throughout
Organization
Functions &
Levels
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Trends
•
•
•
•
•
•
•
Security requires more Vulnerability–based approaches
Size of scale is enormous
Complexity of networks is increasing
Technology advances are accelerating
Competence composition is more critical
Ownership is increasingly private
Competition is increasingly present
• Expectations are high
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Best Practices, Standards or Regulations ?
•
•
•
Regulations
– legal process; technical expertise may be compromised
– speed: S L O W t o a d j u s t
– posture: mandated behavior
Standards
– competitive process; influence of strongest competitor wins
– speed: M E D I U M t o a d j u s t
– posture: implementation ranges from voluntary to mandated
Best Practices
– expert process; expertise and experience are trump
– speed: FAST to adjust
– posture: implementation is voluntary
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Seven Principles in Developing Best Practices
1. “People Implement Best Practices"
2. Do not endorse commercial or specific "pay for" documents,
products or services
3. Address classes of problems
4. Already implemented
5. Developed by industry consensus
6. Best Practices are verified by a broader set of industry members
7. Sufficient rigor and deliberation
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K. F. Rauscher
NRIC Best Practices bring the industry’s best minds
& experience together to provide guidance that
could not be achieved by companies on their own
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Seven Guiding Principles for Consensus
1.
Work Is Critical and Urgent
. . . Successful completion of our mission is vital to national security
2.
High Quality, On-Time Deliverables that Are Trustworthy and Thorough
. . . Fulfill applicable Charter requirements and meet the needs of the Nation
3.
Clear Objectives
. . . For team, and individual participants and organizations
4.
Leadership Will Pursue Consensus of Team
. . . Also needs to set pace & guide fulfillment of charter
5.
Follow a Scientific Approach, Not Merely Collect Subjective Opinions
. . . Be objective and practice a disciplined methodology
6.
Capture Every Good Idea
. . . Welcome new and different perspectives for consideration
7.
Respect for Individuals
. . . Open and honest interactions
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
www.nric.org
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K. F. Rauscher
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BEST PRACTICES TUTORIAL
Network Reliability and Interoperability Council
Search . . .
www.nric.org
by number
by industry role
by search string
by keyword (job function)
by network type
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Network Reliability and Interoperability Council
NRIC BEST PRACTICES TUTORIAL
November 2005
KARL F. RAUSCHER
Chair – IEEE COMSOC Technical Committee on Communications Quality & Reliability (CQR)
Executive Director - Bell Labs Network Reliability Office, Lucent Technologies
President – Wireless Emergency Response Team (WERT)
Network Reliability and Interoperability Council