Transcript WIA Youth - FloridaJobs.org

WORKFORCE
INVESTMENT ACT
2008 TRAINING
PRESENTATION
Credentials, Job Placement, Program
Exit, Program Follow-ups, Global
Exclusions, Targeted Populations,
Partner Programs and Special Projects
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Credentials
What is a credential?
A credential is a certificate awarded in recognition of an
occupational or technical skill that is nationally recognized.
Also, the credential attainment results from a participant
receiving approved training.
Examples of a credential are:

Degree or Certificate in secondary school, post-secondary
school, adult education programs or any other organized
program of study that leads to a General Educational
Development High School Diploma (GED).
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Credential Documentation
What are some of the acceptable
source documents?


The actual certificate, diploma, license, degree, transcript or
letter from school.
Collateral form
Note: The collateral form must have the type credential, attainment date,
representative’s signature and/or name documented.
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Recording Credential
A credential can only be counted once under federal measures. If
a participant has been approved for training that results in an
attained credential, the case manager must ensure that the
credential is recorded during participation or within 9 months
from the participant’s program exit date.
Note: If the approved training program provides for an Occupation Completion
Point (OCP), the case manager may want to enter such information into the
State Management Information System to ensure proper credit in cases where
the participant does not complete the program which end result is a degree or
certificate. It should also be noted that under common measures, certificates
issued by the workforce investment boards and work readiness are not included
in the federal measure.
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Recording Credential
continued…
It is the case manager’s responsibility to ensure that credential
attainment information is entered into the State MIS to
reflect the document used to support the entry.
The
following information is critical and should be recorded
accurately:

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Credential Types (HS/GED, AA/AS, BA/BS, Occupational
Skills License, Occupational Skills Certificate or Credential,
Occupational Completion Point (OCP)
Credential Attainment Date
Note:
The credential attainment date is the date affixed on the actual
credential or document you are using to support the entry into the State
MIS.
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Recording Credential
continued…
It
is critical that the case manager records credential
information accurately to ensure positive results for quality
assurance and data validation purposes.
A credential can be reported for all customer groups:

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Youth
Adult
Dislocated Worker
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Recording Credential
continued…
There are three place holders for recording a credential in EFM
for performance reporting.



Activity Record
Case Closure Record
Follow-up Record
Note: A credential can also be added to the Background wizard for resume
purposes only.
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Recording Credential
continued…
It is important to know the following information prior to recording
a credential:

Credential Recorded in the Activity – the activity must be
closed before a credential is added.

Credential Recorded in the Case Closure – all activities must be
closed before a case closure can be created.
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Recording Credential
continued…

Record a Credential in the Follow-up Record – the credential can
be recorded in this section once the case “soft exits” from the
program or partner program and when a follow-up is due.
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Job Placement
A Job Placement occurs when an individual has accepted
unsubsidized employment with an employer.
The recording of employment/job placement information is
critical when a participant has obtained or retained
employment prior to exit/termination from the WIA Program.
Case managers should enter a job placement in the State
MIS in order to receive credit for performance purposes.
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Job Placement Verification
Employment should be verified prior to entering the Job
Placement information into the State MIS. RWBs may
establish a policy that requires case managers to collect the
following information:



Employer Name
Employer Address
Verification Date
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Job Placement Verification –
continued…

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Job Start Date
Hourly, Bi-weekly or Monthly Wage
Employer Representative Signature and date
Note: There are several methods used to verify information i.e., collateral form,
case notes, new hire report, pay stub etc. Please be sure that all of the
components above are documented.
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Program Exit
Who is an Exiter?
Soft Exit - A participant who does not receive any WIA funded or
non-WIA funded partner service for 90 consecutive calendar
days and is not scheduled for future services except follow-up
services.
Note: When a WIA case is closed, Wagner-Peyser services will not reopen the
WIA case closure, but will keep the case from “soft exiting.” Currently,
Wagner Peyser is the only Program that will extend participation.
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Program Follow-ups
Common measures require follow-up to be conducted 1st, 2nd, 3rd and 4th
quarters after exiting the WIA program.
Follow-up services apply to all customer groups:



Youth
Adult
Dislocated Worker
Note: Program follow-ups are required for Adults and Dislocated Workers where
any activity was funded with formula dollars. Regardless of the funding source,
follow-ups are required for all Youth.
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Monitoring Case Follow-ups
In order to ensure that follow-ups are conducted at the required
intervals, EFM will allow the case manager to manage cases.
On the left navigation menu, select Manage follow-up and surveys
and go to WIA Exiters for Follow-up and select workforce
area, month record due, year, one-stop, follow-up type.
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Global Exclusions
A participant who is hard exited has a planned gap in service that
will exceed 90 days. This individual is not considered an exiter
and does not count in performance.
The participant who is hard exited (Global Exclusion) falls under
one of the reasons listed below:


Health/Medical – Participant receiving medical treatment that
precludes entry into unsubsidized employment or continued
participation in the program.
Institutionalized – Participant is residing in an institution or
facility providing 24-hour support, such as a prison or hospital.
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Global Exclusions –
continued…



Deceased
Reservist called to active duty – Participant is a member of the
National Guard or military Reserve unit and is called to active
duty.
Family care – Participant is providing care for a family member
with a health/medical condition that precludes entry into
unsubsidized employment or continued participation in the
program.
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Global Exclusions –
continued…

Relocated to a Mandated Program – Youth participants only, the
participant is in the foster care system or another mandated
(residential or non-residential) program and has moved from the
area as part of such a program. This does not include relocation
to a Job Corps center.
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Targeted Populations
A special population is a targeted group of individuals who receive
workforce system services. See targeted populations identified
below:

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Veterans
Individuals with disabilities
Youth aging out of foster care
Out-of-school youth
Older workers
Offenders
Public assistance recipients
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Targeted Populations –
continued…
In order for information to be reported on the targeted
populations, the case manager must ensure the data fields in the
application are recorded accurately.
These populations need access to the services offered through the
One-Stop Career Centers and are reported in the WIA Annual
Report as well as the Balanced Scorecard Level of Services
Indicator.
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Mandatory One-Stop
Partners
Who are the Mandatory One-Stop
Partners?
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Mandatory One-Stop
Partners – continued…
Mandatory Partner Programs
 Adult and Dislocated Worker Programs (including Veterans,
Workforce Investment Act Programs, Migrant Seasonal Farmworkers
Program and Indian and Native American Programs)
 Youth Services including Job Corps, and Youth Opportunity Grants
 Wagner-Peyser Programs (Employment Service)
 Adult Education
 Post-Secondary Vocational Education
 Vocational Rehabilitation
 Title V of the Older Americans Act
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Mandatory One-Stop
Partner – continued…
Trade Adjustment Assistance
Veterans Employment and Training Programs
Community Service Block Grant activities
Employment and Training activities carried out by the
Department of Housing and Urban Development
 Unemployment Insurance Programs (including claims taking)
 Welfare Transition/Temporary Assistance for Needy Families
 Food Stamp Employment and Training




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Optional One-Stop
Partners
What is an Optional Partner Program?
These are programs and/or services offered by a provider or
entity not described under the Mandatory Partner Program
section.
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Optional One-Stop
Partners
Optional One-Stop Partners
Other appropriate federal, State, or local programs providing
services such as transportation, child care, services offered
by community colleges and economic development boards.
Note: Case managers should indicate in the participant record when a partner
program is involved. This ensures accurate reporting of partner program
participation.
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Special Projects
There are numerous special projects that are operated by the
regional workforce boards and contractors. These projects are
designed to provide activities in the local communities to
employers, incumbent workers, new entrants to the workforce,
veterans, persons with disabilities, youth, offenders, homeless
etc.
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Special Projects – continued…
Each Participant Reporting Instruction (PRI) outlines the project
name, contract category, program data collection, funding
source, grant award amount, date range, regional workforce
boards affected, eligibility requirements, follow-up, performance
requirements, etc.
Note: Participants are tracked in the State Management Information System.
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Special Project Tips
Some of the most common issues found during the
quality assurance review are:
 The participant case file lacks required documentation to
support eligibility requirements.
 The WIA Application not showing the applicant as being
employed at registration.
 The participant case file lacks documentation from the
employer or other source identifying the individual is in need of
training.
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Special Project Tips continued…
 The participant case file lacks documentation that the individual
has completed training.
 The participant case file lacks a copy of credential or other
acceptable source document.
 The credential information is not accurately recorded in the
State MIS.
 The required follow-up identified in the PRI for Job Retention
after exit is omitted.
 A participant case file containing information of other
participants; including confidential data.
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Related Websites
Agency Website:
www.floridajobs.org
Workforce Services Resources:
http://www.floridajobs.org/workforce/workforce_res.html
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Agency Contacts
Mershal Noble
Government Operations Consultant II
(850) 921-3317
[email protected]
Barbara Walker
Government Operations Consultant II
(850) 921-3864
[email protected]
Tammy Bacon
Government Operations Consultant II
(850) 921-3868
[email protected]
An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone
numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.
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