Transcript Slide 1
OCR Level 3 Cambridge Technicals in Health and Social Care Unit 1:Developing Effective Communication in Health and Social Care Communication Strategies We all use a range of communication strategies every day. Telephone A smile Email A simple But why do we communicate nod the way that we do? Writing a letter Analysing communication techniques If we Care think practitioners about different work communication styles we with can people adaptwho and have improve a our communication variety of different techniques…. needs. …and eliminate potential barriers. Their communication style needs to be adapted for each individual. Communication awareness Care practitioners need to use the most appropriate form of communication to suit each person who uses the service. How aa care How could could careapractitioner practitioner How could care Are some facial communicate with communicate with aa hearing visually practitioner communicate expressions universal? person? impaired person? withimpaired a child with autism? Using symbols. Using Using sign This symbol could braille. representlanguage. mealtime. What will you learn? After completing this unit you will: Understand effective communication and interpersonal interaction Understand factors that influence communication and interpersonal interaction Be able to communicate and interact effectively Understand ways to overcome barriers Thank you for using this OCR resource. Other OCR resources are available at www.ocr.org.uk To give us feedback on, or ideas about, the OCR resources you have used e-mail [email protected]