Transcript Theory of CONCERTIVE CONTROL

Theory of
CONCERTIVE CONTROL
Chapter 6
Anya Nazaroff
Before Concertive Control Theory…
Simple Control
Technological Control
Bureaucratic Control
Examples:
Bureaucratic Control: Entourage: Ari Gold
Simple Control: Family Guy Clip
3 Elements of Concertive Control
Control
Identification
Discipline
Concertive Control
CONTROL
Control shifts from management to workers
Workers create rules and norms
Management provides value-based corporate
vision that team members use that guide their
day-to-day action
Definition on page 111
Concertive Control
INDENTIFICATION
Perception of oneness
Person defines him/her self in which he/she is a
member
Definition on page 111
Concertive Control
DISCIPLINE
Work groups develop techniques to reward or
punish behavior that deviates from the values
identified by the work group.
Definition on page 111
Miller, Katherine. Critical Approaches. Organizational
Communication Approaches and Processes. Fifth Edition.
Uhl, Lyn 2006. Pp. 110-112