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Effective Capacity Development From Theory to Practice Module 2: Concepts and Principles 1 This Module • Discusses: “What is Capacity Development?” • Considers Capacity Development in EU cooperation • Provides an overview of Definitions and Concepts Capacity Development in EU Cooperation • A key driver of aid and development effectiveness: Paris to Busan • A central theme shaping the way the EU provides development assistance, address Agenda for Change • A feature of most if not all projects and programmes – much more than TC • A distinct area of work or a key cross-cutting theme? Primary or complementary action? Definitions Capacity: the ability of people, organisations and society as a whole to manage their affairs successfully = Capacity Development: the process by which people, organisations and society as a whole strengthen, create, adapt and maintain capacity over time = Capacity Development Support: refers to what outside partners (domestic or foreign) can do to support, facilitate or catalyse capacity development & 4 related change processes = Conceptual Model Contextual factors beyond influence Recurrent inputs Internal resources Capacity Outputs CD processes Contextual factors and actors within influence Outcomes Wider impact What is Capacity? Contextual factors beyond influence Recurrent inputs Internal resources Capacity Outputs CD processes Contextual factors and actors within influence Outcomes Wider impact What is Capacity? • Capacity Levels • Capacity For What? • Elements of Capacity Capacity Levels Levels Areas (examples) • Sectors, networks • Enabling factors • Coordination • Leadership • Service delivery • Skills, performance • Ambition, drive Organisations, Sectors, Networks SECTOR CAPACITY Capacity for what? Contextual factors beyond influence Recurrent inputs BLACK BOX Capacity for what? (output) Internal resources CD processes Contextual factors and actors within influence Outcomes Wider impact Elements of Capacity CAPACITY SectorSpecific: nurses, teachers, engineer Policy & Strategy Analysis, planning, dialogue, leadership “corporate ” PFM, HR, M&E etc. Implemen tation Logistics, business processes, communicat ions Elements of Capacity CAPACITY CAPABILITY TO COMMIT & ENGAGE Elements of Capacity CAPACITY STRUCTURES LEADERSHIP LEGAL FRAMEWORK RESOURCES SYSTEMS STAFF EQUIPMENT INFRASTRUCTURE Elements of Capacity CAPACITY TANGIBLE (skills, systems, structures) INTANGIBLE (loyalty, values, identity, leadership) FUNCTIONAL (managerial, logistical, technical) SOFT (learning, relational skills) FORMAL (mandated functions & roles) INFORMAL (power, interests, networks) What is • Main Characteristics Contextual factors beyond influence Recurrent inputs Internal resources Capacity Outputs CD processes Contextual factors and actors within influence Outcomes Wider impact • Its much more than individual training…..though knowledge sharing can often be important • Need to be unbundled and looked at from perspective of individual, organisational and enabling environment • About supporting change processes…to lift organisational/ sector capacity to yield performance improvement and development results • It needs to be treated as an integral part of organisational/ sector development plans, not as an isolated field • CD is change, therefore principles of change management apply; ownership, leadership and change readiness are critical What has been learned about capacity and its development • Strong endogenous dimension, development partners can support, not lead • Relies on knowledge sharing • Influenced by incentives and opportunity • A change process (+ change is political: winners and losers) • Involves complexity and uncertainty How Does Change Happen? • Emergent – evolve over time, dynamic • Transformative – in a crisis or when a block to change has been overcome • Planned – purposeful interventions result in desired changes Transformative The realities of change: • It is rarely linear • It is usually contested and resisted • It is most often incremental Emergent 19 Complexity and Capacity Far From Agreement ▲ ▲ ▲ Close to Agreement Anarchy Complex Complicated Complex Simple Complicated Close to Certainty ►►► Complex Far From Certainty Action Fields Creation Individual Organisational Retention Development of adequate skills, Application of skills, Reduction of staff turnover, facilitation of skills and knowledge transfer within institutions Establishment of efficient structures, Integration of structure, processes and procedures in the Regular adaptation knowledge, competencies and attitudes processes and procedures Establishment of Institutional and policy environment Utilization adequate institutions, laws and regulations knowledge, competencies in the workplace daily workflows of structures, processes and procedures Enforcement of laws Regular adaptation and regulations for good governance Source: Rwanda Public Sector Capacity Building Secretariat available at http://resourcecentre.pscbs.gov.rw/best accessed 3.1.2012 of institutions, laws and regulations 21 What is Support for Capacity Development? • A modest but important role….that goes beyond TA • The Quality Criteria – towards good design, effective engagement, regular review and learning • Ownership - the local drive for change is most important Contextual factors beyond influence Recurrent inputs Internal resources Capacity Outputs CD processes Contextual factors and actors within influence Outcomes Wider impact Key Message: Donors can promote and accompany, but can’t “do” it • Can provide access to resources, ideas, connections and opportunities • BUT no substitution for commitment, energy, motivation 24 To play this role requires: • A thorough understanding of context, challenges and opportunities for change • Consideration of range of alternative strategies and entry points • Being open and explicit in discussing approaches/options • Being flexible and ready to adapt and learn to changing needs, and opportunities 25 The changing donor role • First listen, listen again ….. • Are you relevant to your partner? • Dialogue, negotiate, influence, facilitate • Broker …… so watch your language The big picture challenges Make capacity development support to a country led process Make existing capacities the strategic starting point Challenges Be realistic (and innovative) about support options Define and measure capacity results The CD Quality Criteria Offers guidance on how on to apply good practice in supporting capacity development • 1. Fit to the context and existing capacity 5. Appropriate PIAs 2. Adequate demand, and ownership Quality EC Capacity Development 4. Harmonized support 3. Clear link to results and outcomes Support for Capacity Development • Quality criteria offer guidance on how to apply good practice for supporting capacity development • Applying quality criteria raises questions for the EU: • What expertise does it require? • What scope to adapt procedures to realities on the ground? • How to manage trade-offs - investing in complex and long CD processes - short-term expectations for quick concrete results; - meeting disbursement targets How the QC are applied in PCM The EC has developed tools for monitoring the quality implementation, which provide the framework for good design • • • • of The QSG (Quality Grid) The ROM The annual EAMR RAC evaluation The novelty of the EC approach lies in translating the Aid Effectiveness principles into quality criteria to be mainstreamed into 31 the EC Project Cycle and be monitored regularly END