Transcript Technical Presentation for RFP for Consultancy Services to

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Crime & Criminal Tracking
Network System (CCTNS)
Agenda
 CCTNS – An Overview
 CCTNS- Coverage & Progress
 CCTNS in Sikkim
CCTNS, SIkkim
PwC
2
CCTNS- An Overview
CCTNS, SIkkim
PwC
3
CCTNS - Overview
Crime & Criminal Tracking
Network System
• Conceived by Ministry of Home Affairs
• MMP (Mission Mode Project) under NeGP
Objective
• To improve policing systems
• To facilitate better crime & criminal tracking
Focus
Stakeholders
CCTNS, SIkkim
PwC
• More service channels to stakeholders
• Easier sharing of data between Centre and
States
• MHA/NCRB,Police
Departments,Citizens,Businesses, and State
Departments
4
Objectives
1. Make the Police functioning citizen friendly and more transparent by
2.
3.
4.
5.
6.
7.
8.
automating the functioning of Police Stations.
Improve delivery of citizen-centric services through effective usage of
ICT.
Provide the Investigating Officers of the Civil Police with tools,
technology and information to facilitate investigation of crime and
detection of criminals.
Improve Police functioning in various other areas such as Law and
Order, Traffic Management etc.
Facilitate Interaction and sharing of Information among Police
Stations, Districts, State/UT headquarters and other Police Agencies.
Assist senior Police Officers in better management of Police Force
Keep track of the progress of Cases, including in Courts
Reduce manual and redundant Records keeping
CCTNS, SIkkim
PwC
5
CCTNS- Coverage & Progress
CCTNS, SIkkim
PwC
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Coverage
6000+
Higher
Offices
Rs. 2000
Crores
14000+ PS
35 States &
UTs
CCTNS, SIkkim
PwC
CCTNS
Implement
ation by
2012
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Methodology
A Central Project Management Consultant appointed for assisting
NCRB in framing Scope for national level implementation and ToR for
selection of Software Development Agency
States to appoint a State PMC
A Central PMU constituted for program management
Development of a Core Application Software
Option to state to add up functionalities on specific requirement at state
level
State to appoint SI for statewide implementation, including hardware
and customization of CAS
State to set up a State level PMU for managing implementation
CCTNS, Sikkim
PwC
8
Progress of CCTNS across the country
State Project Management Consultants (SPMC) appointed in all
States & UTs
PIM Reports submitted by 13 States and other States to complete by
end of October
Central Project Management Unit (PwC) and Software Development
Agency (Wipro) appointed by NCRB
CPMU currently evaluating submitted PIMs
SDA has visited states like Karnataka, Tamil Nadu, Andhra Pradesh,
Kerala, Gujarat to study best practices followed and understand
requirements
Implementation to be completed by 2012
CCTNS, Sikkim
PwC
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Core Application Software (CAS)
• Would ensure uniform distribution of basic policing functionalities
across all States
• Certain functionalities developed at NCRB by SDA, for uniform
functionalities across the country
CCTNS, Sikkim
PwC
Petition
Mgmt.
Portal
Investigation
Mgmt
Abandon
property
PCR Call
Interface
Prosecution
Mgmt
Complaint &
FIR
Email &
messaging
Records &
Query
10
CCTNS in Sikkim
CCTNS, SIkkim
PwC
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Best Practices Studied
National
E – police
Station in
Gujarat
E-FIR in
Himachal
Pradesh
E-COPS in
Andhra
Pradesh
E-policing
systems in
Kerala and
Karnataka
Municipal
Corporation einitiatives in
Delhi
International
E-filing of cases in Texas
CCTNS, Sikkim
PwC
E-services in Estonia’s
Police Information System
Online Policeing Systems
of Singapore Police and
Scotland Yard,UK
12
Channels for Service Delivery
Police
Offices
E mail
Telephone
Service
Delivery
Internet
Portal
SMS
Mobile
Phone
CCTNS, Sikkim
PwC
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Hardware at Police Stations
Desktop PCs
UPS
Multi Function Devices
Duplex Laser Printers
UPS
Generators for power backup
Electronic Pens
Digicam
Laptops
Fingerprint Readers
CCTNS, Sikkim
PwC
Network Connectivity
• Police Stations to be connected mainly by BSNL broadband
• VSAT connection proposed at remote locations not reachable through
broadband. PHQs to have BSNL leased line
• Sikkim SWAN to be used as Secondary Network, to ensure backup
connectivity
CCTNS, Sikkim
PwC
Sikkim CCTNS Core Application
Software
Portal
Bi-Lingual Support
Foreigners
Registration
Petition Mgmt.
Automated Number
Plate Reading
HRMS
Abandon property
Automation of
Registers
Hotel
Management
Complaint & FIR
Duty Deployment
Permit
Application
PCR Call Interface
Biometrics
Service Verification
Inventory Mgmt.
Traffic Mgmt.
Grievance
Redressal
Vehicle Verification
Investigation Mgmt
Prosecution Mgmt
CCTNS, Sikkim
PwC
Records & Query
Email & messaging
CAS
modules
Sikkim
Specific
Types of Training
Group
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A
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
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
B
C
Designations
Attributes
Senior administration
Highly qualified
Control point functionaries
All senior officers including DGP,
Highly receptive to change
ADGP, IG, DIG, SSP, SP, ASP and DSP
High level of awareness about technology and
re-designed processes
Decision making agencies
Work flow functionaries
High citizen interface
All Inspectors, SIs and ASIs
Medium level of technology awareness
Field staff
All Head Constables, Constables and
High citizen interface
clerks
Low technology awareness
Training Program
Group A
Numbers
100
330
4200
Group B
Group C
100%
5%
1%
100%
80%
40%
0%
0%
5%
5%
0.25%
4%
% TO BE COVERED
Awareness and sensitization of
benefits of IT
Basic Computer Awareness &
Role based training for application
Users
Trainers Training
System Administration & Training
CCTNS, Sikkim
PwC
CCTNS Training Institutes in Sikkim
CCTNS, Sikkim
PwC
Training Institution Type
Number
Recruit Training Centers
2
Police Training Center
1
PwC as Sikkim SPMC
•
•
Detailed study of processes and police structure in the state
Studied National/ International Best Practices to design
reengineered processes
•
Constant interaction with Stakeholders like Citizens,
Police Officers, NCRB & others
•
Designed Capacity Building, Change Management, Data
digitization, Business Process reengineering, Project
Implementation and Monitoring Strategies
•
Project Implementation & Monitoring Report submitted
THANK YOU
CCTNS, Sikkim
PwC