Transcript Slide 1

Self-help DVD, Workbooks, and Telephone
Coaching for Low Mood, Stress, and Worry
Murli Soni: Program Manager
Canadian Mental Health Association, BC Division
What? – BB Program Overview
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Developed in 2008 to provide easily
accessible mental health support options
to the primary health care sector
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Free program for patients with mild- to
moderate-depression, anxiety or worry
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Funded by the BC Ministry of Health to be
accessible throughout the province
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What? – Primary Components
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Bounce Back (BB) offers two levels
of evidence-based cognitivebehavioural self-help:
1. Psycho-educational DVD (over
115,000 distributed since 2008)
2. Workbooks + Telephone-Coaching
(over 25,000 referrals since 2008)
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What? – Participant-Selected Topics
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Choice of workbooks to address different needs
Accessible language and easily understandable concepts
◦ Understanding why I feel as I do
◦ Worry & stress;  Physical health
◦ Extreme & unhelpful thinking
◦ Reduced activity;  Avoidance
◦ Practical problem-solving
◦ Being assertive;  Using exercise
◦ Sleep problems;  Antidepressants
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How to Access
Convenient and quick access to free
service
 Family Doctor or Nurse Practitioner can
refer patient
 Need to complete referral form for
coaching component
 Patient will be contacted by a coach
within 5 working days
 Referrer informed of patient’s progress
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Why? – Outcomes / Effectiveness
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Depressive & Anxious symptoms reduced by half; All significant improvements
(n = 5982)
Participant Feedback
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Upon program completion, participants' understanding,
knowledge, confidence, and health-related ‘patient
activation’ are all substantially increased
Over 90% of feedback form respondents rate their
experience of BB as ‘good’ or ‘very good’, and are that likely
to recommend BB to a friend or family member
Participant Feedback:
◦ "Bounce Back is such a practical program, down to earth and
very helpful; It has helped me to change my life for better.“
‐VCH Participant, March 2014
◦ “I don’t feel lost anymore. Everything makes sense now, &
the books have been incredibly helpful. I’ve been talking
about them to all my friends.” ‐FHA Participant, March 2014
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How? – Contact Information
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To request materials or make referrals:
◦ Call your local Bounce Back team at our tollfree phone #: 1‐866‐639‐0522 (in BC)
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To jump-start the Bounce Back process:
◦ Pick-up a starter-pack of program info &
referral resources at our display table
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To find out more about Bounce Back:
◦ Visit our Website: www.bouncebackbc.ca
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