Transcript Slide 1
Self-help DVD, Workbooks, and Telephone
Coaching for Low Mood, Stress, and Worry
Murli Soni: Program Manager
Canadian Mental Health Association, BC Division
What? – BB Program Overview
Developed in 2008 to provide easily
accessible mental health support options
to the primary health care sector
Free program for patients with mild- to
moderate-depression, anxiety or worry
Funded by the BC Ministry of Health to be
accessible throughout the province
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What? – Primary Components
Bounce Back (BB) offers two levels
of evidence-based cognitivebehavioural self-help:
1. Psycho-educational DVD (over
115,000 distributed since 2008)
2. Workbooks + Telephone-Coaching
(over 25,000 referrals since 2008)
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What? – Participant-Selected Topics
Choice of workbooks to address different needs
Accessible language and easily understandable concepts
◦ Understanding why I feel as I do
◦ Worry & stress; Physical health
◦ Extreme & unhelpful thinking
◦ Reduced activity; Avoidance
◦ Practical problem-solving
◦ Being assertive; Using exercise
◦ Sleep problems; Antidepressants
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How to Access
Convenient and quick access to free
service
Family Doctor or Nurse Practitioner can
refer patient
Need to complete referral form for
coaching component
Patient will be contacted by a coach
within 5 working days
Referrer informed of patient’s progress
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Why? – Outcomes / Effectiveness
Depressive & Anxious symptoms reduced by half; All significant improvements
(n = 5982)
Participant Feedback
Upon program completion, participants' understanding,
knowledge, confidence, and health-related ‘patient
activation’ are all substantially increased
Over 90% of feedback form respondents rate their
experience of BB as ‘good’ or ‘very good’, and are that likely
to recommend BB to a friend or family member
Participant Feedback:
◦ "Bounce Back is such a practical program, down to earth and
very helpful; It has helped me to change my life for better.“
‐VCH Participant, March 2014
◦ “I don’t feel lost anymore. Everything makes sense now, &
the books have been incredibly helpful. I’ve been talking
about them to all my friends.” ‐FHA Participant, March 2014
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How? – Contact Information
To request materials or make referrals:
◦ Call your local Bounce Back team at our tollfree phone #: 1‐866‐639‐0522 (in BC)
To jump-start the Bounce Back process:
◦ Pick-up a starter-pack of program info &
referral resources at our display table
To find out more about Bounce Back:
◦ Visit our Website: www.bouncebackbc.ca
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