Transcript PowerPoint Presentation - Fireplace Installer Training System

The
new way
to train
installers
Fireplace Installer Training System
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Thank you for your interest in FITS. To
understand how valuable FITS will be to
your company, we’ve put together this
presentation to explain:
Why should you use FITS?
What is FITS?
Who is FITS for?
What is covered?
What is included?
How does FITS work?
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Why should your company use FITS?
FITS will help you replace the “when you
can, as best as you can” approach to training
installers with an organized system that gives
you all the tools you need to:
• Tell and show focused installation subjects
• Use installation manuals of your company’s
brands
• Reinforce training room learning with
hands-on field exercises and evaluations
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What is FITS?
• A response to the ongoing challenge
of training installers
• A complete, organized, and effective
method of in-house training for your
fireplace installers
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Who is FITS designed for?
• FITS starts with entry
and intermediate level
installers
• FITS will continue on to
provide a clear career
path and potentially
a foundation for
NFI certification
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What will FITS cover?
FITS
Fireplace
Gas
Available now
Level 1
Level 2
Wood
Level 1
Level 2
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What does FITS Gas Level 1 cover?
• Fundamentals Workbook
– Fireplace Fundamentals
• Hearth Systems, Combustion Basics,
Heat Transfer, and Consequences and
Responsibility
– Installation Instructions
– General Safety
– Firebox Installation
– Introduction to Venting
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What does FITS Gas Level 1 cover?
• Installation Workbook
– B Vent
– Direct Vent
– Unvented
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What does FITS Gas Level 1 cover?
• Brand Specific
Introduction to using installation manuals
of brands your company installs, including:
– B Vent
• Attach to Fireplace, Pipe Assembly, Vent Height,
and Support
– Direct Vent
• Attach to Fireplace, Pipe Assembly, Pipe Clearances,
Support, and Vertical Terminations
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What is included in FITS?
• You are provided with
ALL the training
tools you will need
– Installer Training Kit
– Company Support
Package
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What does the
Installer Training Kit include?
1. Workbooks:
Fundamentals and Installation
– Minimal text
– Numerous
illustrations
– Exercises and
reinforcements
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What does the
Installer Training Kit include?
2. Field Checkbook
– Pocket size booklet
with on-the-job
assignments
– Supervisor sign off
– Reinforcement
of training
room sessions
12
What does the
Company Support Package include?
1. Training Leader Guide:
Fundamentals and
Installation
– Instructions and
tips for easy delivery
– Suggested activities
– Color-coded scripts and
prompts to help conduct
training and promote
participation
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What does the
Company Support Package include?
2. PowerPoint
Presentation CD
– Reinforcement for
visual/audio learners
– Guides training
leader’s presentation
– Instructions for
use and easy
customization
14
What does the
Company Support Package include?
3. Brand Specific Resource CD
– PowerPoint/print instruction
•
Based on representative manuals
of participating manufacturers
– Brand Specific Forms for
installers to complete
– Answer Keys
15
What manufacturers are participating
in the brand specific portions?
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What manufacturers are participating
in the brand specific portions?
17
How does FITS work?
• Your appointed Training Leader conducts
scheduled sessions with the help of the
Training Leader Guide (TLG), PowerPoint
CD, and Brand Specific Resource CD
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How does the training leader use TLG?
• Preparation Assistance
– Training objectives
– Time schedule
– Supply list
• Action Plan Checklist
– General Sessions
– Brand Specific Sessions
– Field Checkbook
exercises
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How does the training leader use TLG?
• Pre-Training
Assessment
– Assess trainee
level
– Initiate interest
and focus
– Answer key
provided
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How does the training leader use TLG?
• Margin notes
– PowerPoint reference
– Script with suggested
“starter” language
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How does the training leader use TLG?
• Margin notes
– PowerPoint reference
– Script with suggested
“starter” language
– Prompts to encourage
participation
– Hot spots (important
to safety)
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How does the training leader use TLG?
• Margin notes
– Script with suggested
“starter” language
– PowerPoint reference
– Prompts to encourage
participation
– Hot spots (important to
safety)
– Training tips and
suggestions
23
How does the training leader use TLG?
• Answer keys
provided
– Pre-Training
Assessment
– Exercises
– Reinforcement
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How does the training
leader use PowerPoint?
• Powerpoints are
provided for each
workbook session
– Visual aid to
learning
– Question and
answer approach
used to promote
participation
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How does the training leader
use Brand Specific Resources?
• Brand Specific Forms
– Key questions for
each topic
Page #
Locate
• PowerPoint Presentations
– Walk through the process
of finding answers
Highlight
• Answer key for printout
Answer
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What can you expect
from using FITS?
•
•
•
•
•
•
Reduced frustration of inadequate training
Retention of employees with clear career path
Reduced liability costs from faulty installations
Reduced costs of callbacks and punch lists
Increased customer satisfaction
Increased bottom line
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