New Faculty Orientation

Information Technology Division

IT Helpdesk • • • Monday – Friday 7:00 AM – 10:00 PM Saturday 8:00 AM – 8:00 PM Sunday 12:00 PM – 8:00 PM

Accounts NetID WKUID

• • • • • • Active Directory (network login) Exchange/email/ calendar TopNet MyStuff Network printing eSignature NetID • • • • • • • IT Service Catalog Blackboard WKU Portal WKU Infoview WKU VPN WKU Wireless Misc. WKU Services

Other Accounts • WKUID – – TopNet Request programming services • Banner User ID – – Banner Online Banner Reports

WKU Portal

Email & Calendar Outlook

Email & Calendar

Banner

TopNet

InfoView

MyStuff

Technology Training Training Calendar Session Descriptions Video Tutorials

Available IT Training Microsoft Office 2010 Adobe Creative Suite 5 OU Campus Other Supported Software

Training Online Blackboard ADA for Online Courses Adobe Captivate Adobe Connect Adobe InDesign Adobe Photoshop OU Campus Respondus Tegrity TurningPoint Clickers

Blackboard

Blackboard Mobile Learn

iWKU

Technology Resource Center • Specialized equipment and software • Equipment for checkout: – Still Cameras – – – – – Video Cameras Audio Recorders Laptops Projectors Much more!

Instructional Design & Graphic Services Mass Media & Technology Hall, 2 nd Floor

Communication & Network Services • Campus Phone Services – – – – Local dialing to Bowling Green, Owensboro, and Glasgow Long distance services Voicemail International service (upon request) • Network services – A highly reliable modern data network providing the foundation for IT services.

Cellular Discounts • WKU Employee Discount: AT&T: 17% Sprint: 23% • To Obtain WKU Employee Discount: 1. Go to local cell phone store Or 2. Go to WKU Cellular Portal • Click Cellular Discount Portal

Room-Based Video Conferencing Services Network of 52 Video Conferencing Rooms & Endpoint Across all WKU Sites:

Bowling Green / Elizabethtown Fort Knox / Glasgow / Owensboro South Campus

Desktop-Based Video Conferencing Services • • • • • • Adobe Connect Pro Functionality Includes: Polls / Quizzes (including short answer) / True/False Collaborative Screen Sharing & Desktop Sharing Whiteboard Two-way Audio / Video Capabilities for smaller sessions Chat Feature Upload/Download Files

Conferencing Resources – – – Conferencing and Audiovisual Overview, under “IT Services” webpage To Schedule Desktop or Room-based V/C Training To Request Further Information on Collaboration Capabilities at WKU • To Schedule IVS Class:

Student Technology Centers 1.

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Cherry Hall Thompson Complex Center Wing Snell Hall Helm Library Grise Hall Mass Media & Technology Hall South Campus (inset)

Campus Wireless • • • “WKU-SECURE” is the recommended network for WKU F/S.

“WKU-WIRELESS” is available for devices that can’t take advantage of the added security of “WKU-SECURE.” “WKU-GUEST” is a special, restricted network available for guests.

Software Center Available at No Charge ArcGIS Mathematica Microsoft Office Jaws Respondus SPSS SAS TurningPoint

Software Center Other Software Available Adobe Creative Suite Adobe Acrobat Adobe Dreamweaver Adobe Photoshop Microsoft Visio Microsoft Project Apps for iPad

Software Center Available for Personal Use • Symantec Endpoint Protection • Microsoft Office Home Use Program – – Office 2013 (PC) Office 2011 (MAC) • Adobe Creative Cloud

Computer Purchase • Dell WKU Personal Purchase Program • WKU Education Apple Store

College Technology Consultants • • • • • • • • •

Todd Chappel Kurt Fattic Eric Fisher Thomas Gaffin Sondra Johnson Denis Mujic Casey Peden Cody Turner Lee Underwood

- College of Health and Human Services - Potter College of Arts and Letters - Library Systems Office - Glasgow Regional Center - Elizabethtown Regional Center - Honors College - Ogden College of Science and Engineering - Gordon Ford College of Business - Owensboro Regional Center

Desktop Support • Computer Provided • Included Software: – – – – Microsoft Office 2010 Symantec Endpoint Protection Active Directory Web Browser • Onsite Technology Support

IT Helpdesk 270-745-7000

IT Service Catalog

WKU Technology Jump Start