Transcript Document
Project Management at William Angliss Institute of TAFE VISTA Project Management Event 10th April 2008 Felicity Brazil – Manager, Project Management Office CRICOS Provider Code: 01505M RTO Number: 3045 2 What we will be covering today 1. Why did William Angliss Institute get serious about Project Management? 2. What is a project and project management? 3. What are the components of project management? 4. How have we applied it at William Angliss Institute of TAFE and why? 5. What’s going well and what are our challenges? CRICOS Provider Code: 01505M RTO Number: 3045 3 What we will be covering today 1. Why did William Angliss Institute get serious about Project Management? 2. What is a project and project management? 3. What are the components of project management? 4. How have we applied it at William Angliss Institute of TAFE and why? 5. What’s going well and what are our challenges? CRICOS Provider Code: 01505M RTO Number: 3045 4 Why did the Institute get serious? • History of ICT projects not delivering • In a competitive environment need ability to change and innovate • Effective project management is one of the foundation stones in the ability to deliver strategic goals and minimise risks CRICOS Provider Code: 01505M RTO Number: 3045 5 What we will be covering today 1. Why did William Angliss Institute get serious about Project Management? 2. What is a project and project management? 3. What are the components of project management? 4. How have we applied it at William Angliss Institute of TAFE and why? 5. What’s going well and what are our challenges? CRICOS Provider Code: 01505M RTO Number: 3045 6 Some definitions: • Project “A management environment that is created for the purpose of delivering one or more business products [deliverables] according to a specified business case.” “A temporary organisation that is needed to produce a unique and predefined outcome or a result at a pre-specified time using predetermined resources.” Reference: “Managing Successful Projects with PRINCE2” Characteristics include: finite defined life cycle, defined & measurable business case, corresponding set of activities to achieve the business products, defined amount of resources, organisation structure with defined responsibilities to manage the product CRICOS Provider Code: 01505M RTO Number: 3045 7 Some definitions: • Project Management “The planning, monitoring and control of all aspects of the project and the motivation of all those involved in it to achieve the project objectives on time and to the specified cost, quality and performance.” Reference: “Managing Successful Projects with PRINCE2” CRICOS Provider Code: 01505M RTO Number: 3045 8 Product Life Span vs WAI Project Life Cycle Idea Study Trigger Product Life Span Specify Design Develop Test Change Over WAI Project Life Cycle Assess value Use Scrap Reference: “Managing Successful Projects with PRINCE2” CRICOS Provider Code: 01505M RTO Number: 3045 9 What we will be covering today 1. Why did William Angliss Institute get serious about Project Management? 2. What is a project and project management? 3. What are the components of project management? 4. How have we applied it at William Angliss Institute of TAFE and why? 5. What’s going well and what are our challenges? CRICOS Provider Code: 01505M RTO Number: 3045 10 A Project Management Framework Managing project teams Contractor/supplier management Managing organisational change Develop project plan Define project Manage & control project Close project Business benefits review Quality management Risk management Change control & issue management Configuration management CRICOS Provider Code: 01505M RTO Number: 3045 With reference to KPMG Project Management Methodology 1998 11 What we will be covering today 1. Why did William Angliss Institute get serious about Project Management? 2. What is a project and project management? 3. What are the components of project management? 4. How have we applied it at William Angliss Institute of TAFE and why? 5. What’s going well and what are our challenges? CRICOS Provider Code: 01505M RTO Number: 3045 12 History of projects at the Institute Late 2005: ICT Projects moratorium History of projects not delivering CRICOS Provider Code: 01505M RTO Number: 3045 2006: 2006 – 2010 ICT Roadmap created Late 2006: Adoption of project management methodology – PRINCE2 April 2007: Project Management Office established 13 2006 - 2010 ICT Project Roadmap 2006 Completed Projects Projects not commenced Services Projects In progress Acquisition and Implementation Planning and Providing the Basics 2007 Server Infrastructure Improvement 2008 Microsoft Office 2007 Standard Operating Environment ICT Disaster Recovery Systems Student Wireless Network Portal Infrastructure (Intranet Stage 2) Portal Infrastructure Stage 3 & 4 Enable Student Learning Making it Easier to do Business Sirsi Digital Cyber Communities Expanding Remote Access Improve Teaching & Learning Infrastructure Standard Operating Environment II Server & Network Monitoring Enabled User Choice Customer Focused Services Connected Communities of Knowledge Global Access Secure and Stable Business Systems Giving Staff Access to Information in Context Internet Content Management System Upgrade Architecture Blueprint Workflow Automation 2010 Service our Stakeholders & Customers Online Knowledge Brokering System Know Our Customers Implementation Business Process Mapping 2009 Student Extranet ITIL Implementation Secure Authentication Infrastructure 2008 Digital Information Display System Know Our Customers Requirements Analysis Senior VCAL mLearning Expand Computer Reservation System CRICOS Provider Code: 01505M RTO Number: 3045 4. 5. Improve Teaching & Learning Practices (Keypad) Web Conferencing (Elluminate) Enabling Remote Office/Campus Infrastructure Capability and Velocity 2. 3. ICT Balanced Scorecard Implementation Student Results Online 1. Data Warehouse Upgrade Fidelio to OPERA Facilities & Maintenance Management Improve Student Employment William Angliss Future Operating State Network Infrastructure Improvement II Document Management Financial Management Reporting Framework Self Service for Students & Staff Server Infrastructure Improvement II Web Filtering Portal Infrastructure Research Improved Resource Usage 2010 Storage Infrastructure Improvement for archiving of email Opera Upgrade Same Sign on Kiosk Network Infrastructure Improvement 2009 Plagiarism Prevention Tool Turning Point 2007 Single Internet Implementation Extending Reach Optimising Performance 2006 14 WAI needs projects to … • • • • • • • Be timely Be strategic Be prioritised Deliver quality products Deliver benefits Have buy-in from all stakeholders Have the appropriate oversight and level of documentation CRICOS Provider Code: 01505M RTO Number: 3045 15 Project workflow at the Institute Idea Plan project Approve project to commence Celebrate! Request for a project Approve to Project Planning Execute project Complete Project CRICOS Provider Code: 01505M RTO Number: 3045 16 What we will be covering today 1. Why did William Angliss Institute get serious about Project Management? 2. What is a project and project management? 3. What are the components of project management? 4. How have we applied it at William Angliss Institute of TAFE and why? 5. What’s going well and what are our challenges? CRICOS Provider Code: 01505M RTO Number: 3045 17 What’s going well • • • • • • • • • • The right projects starting … and delivering Leadership support Governance structure and support Funding commitment ICT engagement Continuous improvement of processes, methodology & templates Managers not managing projects Development of project teams – project boards, project managers and team members Training strategy Setting realistic expectations CRICOS Provider Code: 01505M RTO Number: 3045 18 Challenges • • • • • • Staff resourcing Setting clear expectations Business ownership Organisational change management Business processes Determining what is a project and what is a service request • Estimating CRICOS Provider Code: 01505M RTO Number: 3045 19 What we covered today 1. Definition of a project and project management 2. The components of project management 3. Project Management at William Angliss Institute of TAFE CRICOS Provider Code: 01505M RTO Number: 3045