Transcript European and international LET standards

DoQuP - QA Standards for Higher Education
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd Consortium Meeting of DoQuP in Bishkek, Kyrgyzstan
Christian M. Stracke (eLC / University of Duisburg-Essen, Germany)
Chair CEN TC 353 and ISO-Convener SC36 for QM & QA
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Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 2
Christian M. Stracke
About the author

Assistant Prof., University of Duisburg-Essen <www.wip.uni-due.de>
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Adjunct Prof., Korea National Open University <www.knou.ac.kr>
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Convener of the international ISO standardization committee
SC36 WG5 "Quality Assurance and Descriptive Frameworks"
QA-LET
<www.iso.org/jtc1/sc36>
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Chair of the European standardization committee
CEN/TC 353 "IT for Learning, Education, and Training"
<www.cen.eu/isss/TC_353>
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German E-Learning Association D-ELAN: Board of Directors
<www.d-elan.net>
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eLC - European Institute for Learning, Innovation and Cooperation,
Director and Founder, Bonn (Germany)
<www.elc-institute.org>

Expert for: E-Learning, Quality, Competences, Standardization, HR
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 3
Where is Essen? Just in the Center of Europe!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 4
Where is Essen? Just in the Center of Europe!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 5
University of Duisburg-Essen - What are we doing?
QM + Evaluation
International
+ European
Standardization
HR
VET +LLL
K-12 + HE
e-Learning
Competences
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 6
TELIT: Institute for Technology-Enhanced Learning,
Quality and Innovations in LET
Exclusive Partner of SAP worldwide (ERP4students)
Official Certifications in > 30 countries
2 - 3 Mio. incoming budgets / year
> 15 international and EU projects in parallel
Chairing ISO-committee SC36 WG5 + CEN TC 353
www.wip.uni-due.de/research
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 7
Quality matters for us!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 8
Quality
most important
for Learning, Education
and Training!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 9
Our main successes:
PAS 1032-1 = German QM standard
QSEL = Quality Mark E-Learning
QPL = Quality Platform Learning
Q.E.D. = largest QM & E-Learning project
RFDQ = 1. ISO QM standard for LET
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 10
Projects
for Competence Modelling:
1. WACOM
2. eCOTOOL
3. COMPAT
4. AGRICOM
www.wacom-project.eu
www.ecompetence.eu
www.compategov.eu
www.agriculture-competence.eu
and many more...
www.qualitydevelopment.eu
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 11
Projects
for Quality in (E-)Learning:
1. Q-Cert-VET
2. OERTest
3. SIMBASE
4. VOA3R
www.edu-certification.eu
www.oer-europe.net
and many more...
www.simbase.co
www.voa3r.eu
www.qualitydevelopment.eu
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 12
Projects
for large scale (E-)Learning:
1. ARISTOTELE:
Work-place learning + HRD
2. ODS
E-Learning for 2,000 Schools
www.aristotele-ip.eu
www.opendiscoveryspace.eu
and many more...
www.qualitydevelopment.eu
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 13
Quality Standards
support
development + design +
realization + evaluation
for
best learning outcomes!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 14
Quality Standards and Certifications
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 15
Quality Assurance of Study Programmes
in Germany & Europe
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 16
Higher Education in Germany
Special situation in Germany:
Federal state system
1 federal government plus
16 states with 16 governments
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 17
Higher Education in Germany
No rights for federal government
within formal education!
Schools and Higher Education only
in responsibility of the 16 states
with 16 governments/ministries
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 18
Higher Education in Germany
The Standing Conference of the
Ministers of Education and
Cultural Affairs of the Länder in
the Federal Republic of Germany
(abbrev.: KMK) is the legal body
[in German: "Länder" = German term for States]
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 19
Higher Education in Germany
Obligation for Accreditation of
all Study Programmes of Higher
Education (HE) Institutions by law:
Thus, no certification for Study
Programmes in Germany
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 20
KMK: Structural Guidelines
Common Structural Guidelines is
main law by KMK for accreditation
of Bachelor and Master Courses
and for planning & QA of HE,
no regulation of study activities
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 21
KMK: Structural Guidelines
Common Structural Guidelines by
KMK is for Accreditation Council &
Accreditation Agencies: Includes
need for modularization of SPs
+ for Credit Point System
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 22
Accreditation in German HE
Accreditation Council by law:
Responsible for the accreditation,
control and evaluation of all
accredited Accreditation Agencies
and for QA in whole German HE
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 23
Accreditation in German HE
Accredited Accreditation Agencies
can realization Accreditation of
SPs as Single Accreditation or
as Bundled Accreditation:
Providing Seal to HEI (if successful)
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 24
Accreditation in German HE
KMK: Legal decision body
Accreditation Council:
Accreditation of Agencies
Accreditation Agencies:
Accreditation of SPs
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 25
European Quality Standards for LET
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 26
International Standardization
ISO SC36: Unique de-jure Body
international
ISO/IEC JTC1 SC36:
„IT for Learning, Education,
and Training (ITLET)“
http://www.sc36.org
Leading international standardization organization in the field
of information technologies for learning, education, and training
Established 2000-03 in London (UK), current status: 7 WGs and
participation by > 60 National Bodies + > 30 Liaisons Organizations
from all five continents, bi-annual plenaries around the world
More information online:
http://www.iso.org/jtc1/sc36 or:
http://www.sc36.org
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 27
European Standardization
CEN TC 353: Unique de-jure Body
European
CEN/TC 353:
„ICT for Learning,
Education, and Training“
http://www.cen.eu/isss/TC_353
The European de-jure standardization organization in the field
of ICT for learning, education, and training (LET)
EN Standards: Obligation to use within European Union
Established 2007-05 in Milan (Italy), current status: 2 WGs and
participation by > 30 National Delegations and > 60 Experts,
bi-annual plenaries across whole Europe
More information online:
http://www.cen.eu/isss/TC_353
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 28
1. EN + ISO Quality standard:
EN ISO/IEC 19796-1
unique QM standard for LET
adapted & used worldwide in
> 60 countries (also EU, RF + China)!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 29
1. EN + ISO Quality standard:
EN ISO/IEC 19796-1
- developed by ISO committee SC36 WG5
- focus on process, product and potential
- includes reference process model
- multi-part QM standard
- based on German PAS 1032-1
- Co-Authors: Christian M. Stracke et al.
QA-LET
http://www.iso.org/jtc1/sc36
http://www.sc36.org
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 30
Unique ISO QM standard ISO/IEC 19796-1
Needs
Analysis
Framework
Analysis
Conception /
Design
Development /
Production
Initiation
Analysis of the
external context
Learning objectives
Content realization
Concept for
contents
Design realization
Analysis of staff
resources
Didactical concept/
methods
Stakeholder
identification
Definition of
objectives
Analysis of target
groups
Demand analysis
Analysis of the
institutional and
organizational
context
Time and budget
planning
Environment
analysis
Roles and
activities
Organizational
concept
Technical concept
Concept for media
and interaction
design
Implementation
Testing of learning
resources
Media realization
Adaptation of
learning resources
Technical
realization
Activation of learning
resources
Maintenance
Organization of use
Learning Process
/ Realization
Evaluation /
Optimization
Administration
Planning
Activities
Realization
Review of
competencies levels
Analysis
Technical
infrastructure
Media Concept
Communication
concept
Concept for tests
and evaluation
Concept for
maintenance
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 31
Optimization /
improvement
WG5 Luxembourg Meeting: Final Result (2012-02-29)
Harmonization - The Roadmap and next steps within SC36 WG5
The schedule for quality standards development
ISO/IEC 36000: General Framework (Information about Elements + Process Model + viewpoint)
ISO/IEC 36001: Quality Model for organizations (intended for certification)
(Requirements for organizations including process-related requirements)
Part 6
Good
Practice
Cases
Conformity
Assessment
Model
Part 6
Part 4
Methods
and Metrics
Good
Practice
Cases
Part 4
Part 3
Quality Model
(+ Processes)
Methods
and Metrics
Part 3
Part 1
General Framework
(+ Description Model
+ Processes)
Part 2
ISO/IEC 3600x: Quality Model for products (intended for certification)
(Requirements for products )
Conformity
Assessment
Model
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 32
Certification of LET in Germany & Europe
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 33
QPL
Quality Platform Learning
for Certification
Co-Authors: Christian M. Stracke et al.
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 34
QPL
1. Certification Programme
for QM standard ISO/IEC 19796-1
Part A: Quality of LET product
Part B: Quality of LET provider (Basic)
Part C: Quality of LET provider (Excellence)
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 35
IDEA(L) =
Adaptation Model
for Quality Development
and Competence Models
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 36
From the IDEA ...
Initiate!
Act!
Do!
Evaluate!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 37
From the IDEA ... to the IDEAL
Initiate!
Act!
Learner
Do!
Evaluate!
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 38
Initiate!
Do!
Evaluate!
Act!
Learning
Awareness +
Involvement
Model selection
+ adaptation
Evaluation of
Realization
Communication
+ discourse
The Paradox!
Innovation
+ Vision
Definitions +
success criteria
Evaluation of
Model Adaptation
Revision of
Model Adaptation
Policies
+ Strategy
Organization +
implementation
Evaluation of
Initiation
Discussion of
Vision +
Strategy
Realization
+ Integration
Continuous
improvement
cycle
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 39
Certification and Accreditation
for Learning Quality
Integration of Quality Certification
into European LET and E-Learning
Q-Cert-VET – Main focus
Quality Certifications
for LET and E-Learning by
Standards & Accreditation
towards ISO & CEN Norms
www.edu-certification.eu
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 41
Q-Cert-VET – New status
New Portuguese Quality Standard
prNP 4512:2012: Currently under
public inquiry, to be published in
www.edu-certification.eu
Summer 2012
Together with Certification Scheme
and official accreditation
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 42
Q-Cert-VET – New status
New Portuguese Quality Standard
prNP 4512:2012 will be submitted
www.edu-certification.eu
to CEN TC 353:
Basis for first de-jure European
Quality Standard with Certification
and official accreditations in EU
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 43
1st European Conference LINQ 2012
Learning Innovations & Quality: How do they fit together?
Lifelong & E-Learning, HRD, Social Communities & Media
Brussels, 2012-10-23 (conjunted with CEN TC 353 Plenary)
Call for papers open! See www.learning-innovations.eu
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 44
QLET - Quality for LET: www.qualitydevelopment.eu
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 45
References for further information and literature



Stracke, Christian M. (2011): "Competence Modelling for Innovations
and Quality Development in E-Learning: Towards learning outcome
orientation by competence models"; in: Proceedings of World
Conference on Educational Multimedia, Hypermedia and
Telecommunication 2011 [= EdMedia 2011]; Chesapeake, VA: AACE.
Stracke, Christian M. (2010): "Quality development and standards in
learning, education, and training: adaptation model and guidelines for
implementations"; in: Информатизация образования и науки [=
Информике (Informika), ISSN 2073-7572]; Vol. 7 (3), 2010. Moscow
(Russian Federation), S.136-146.
Stracke, Christian M. (2010): "Quality and Standards in Learning,
Education, and Training: The Adaptation Model IDEA for the
Introduction of Quality Development"; in: Proceedings of the
International Conference on the Past and Future of e-Learning
Standards. Tokyo (Japan).
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 46
References for further information and literature



Stracke, Christian M. (2009): "Quality Development and Standards in eLearning: Benefits and Guidelines for Implementations"; in:
Proceedings of the ASEM Lifelong Learning Conference: e-Learning and
Workplace Learning. Bangkok (Thailand); online available at:
http://www.qed-info.de/downloads
Stracke, Christian M. (2006): "Process-oriented Quality Management",
in: Ehlers, Ulf-Daniel/ Pawlowski, Jan Martin (Eds.): Handbook on
Quality and Standardisation in E-Learning; Berlin: Springer, 79-96.
Pre-print online available at: http://www.qed-info.de/downloads
Stracke, Christian M. (2006): "Interoperability and Quality Development
in e-Learning: Overview and Reference Model for e-Learning
Standards"; in: Proceedings of the Asia-Europe e-Learning Colloquy.
Seoul (Korea); online available at: http://www.qed-info.de/downloads
Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 47
Thank you very much for your attention!
Your Questions?

Contact:
Christian M. Stracke
[email protected]
ISO Convener SC36 WG5 for QM
Chair CEN TC 353 "ICT for LET"
<www.sc36.org>
<www.cen.eu/isss/TC_353>
www.qualitydevelopment.eu
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Standards for Quality Assurance of SPs in Germany and Europe
@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03
Christian M. Stracke, eLC / University of Duisburg-Essen - slide 48