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UK&IE Oracle Partner Business Centre Presentation 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. • UK&IE PBC Team Segmentation • Account Management & Renewal • Partner Recruitment • Partner Activation & Specialization • Q&A 2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Y13 UK&IE PBC Team Segmentation Y13 Gina Alaschkar Specialization & Activation Narcisa Tudor Specialization & Activation Rodica Bosca Renewal UK&IE 3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Alexandra Vasiliu Recruitment Livia Calciu Renewal UK Andreea Ailenei Recruitment Mircea Becherescu Renewal UK Gabriela Serban Recruitment Dana Toma Recruitment & Activation Renewal & Account Management Managing the Renewal of over 1,100 UK Partners YoY Proactive Renewal Campaigns 90/60 and 30 Days Prior to Partnership’s Expiration Date Y13 24h SLA Response Time for Generic Email Questions & Issues Proactive Reminders on Distribution Agreement’s Expiry Date and Renewal Assistance Partners’ SPOC on any OPN queries and more… Close Relationship with Arrow&Avnet and Local A&C Organization 4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Recruitment & Prospecting Over 150 Net New Partners Have Joined the OPN Since June 2012 Y13 Inbound and Outbound Recruitment Assistance Cross-LOB Communication for Prospect Queries and Resolutions Over 13 Recruitment Campaigns Over 500 interactions/day by phone, email and chat 5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Partner Activation Partner Engagement & Profiling on OPN Resources, Oracle Product Stack, Resell Rights & Certification Y13 Proactive Call Outs Campaigns • New partners • Existing partners with Das, not transacting • Existing partners without Das VAD Engagement to support Partner Activation Tools: Activation Center (Portal), Eblasts, PBC Campaigns 6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Partner Certification & Specialization Over 200 UK Specialized Partners & Over 1000 Individual Specializations Y13 PBC Assistance on Reaching Competency & Business Criteria Multi Specializations Logo Set up Partner Events on O.com Demonstration Services Access 7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 8 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 9 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.