Transcript New Employee Orientation Administrative Welcome

e-Simulation in Action
St. Anthony’s Medical Center
Bonnie Stegman RN, MSN
Staff Development Educator
St. Anthony’s Medical Center
Who We Are
St. Anthony’s Medical Center





3rd largest medical center in the St. Louis
area
767 licensed beds
Over 4000 employees
Over 800 medical staff
Over 700,000 residents served
Objectives




Discuss the use of computer based
learning for ACLS & BLS
Identify advantages and barriers for online education for healthcare staff
Evaluate learners’ response to on-line
method of education
Future plans for expansion of on-line
programs
Considerations for BLS





Large number of staff need BLS training
Multiple 3 hour courses per month/12
months a year
2-3 BLS Instructors needed
Coverage for staff while in course
Just-in-time training for expiring cards
HeartCode BLS



Assigned through HealthStream LMS
Cognitive portion available 24 hours
Skills either per computer or live skills
check in fifteen minute sessions
HeartCode BLS



Average time of completion Cognitive &
skills 1-2 hours.
Automatic tracking and reporting through
full function LMS
Consistent presentation of educational
content
HeartCode BLS
Laerdal
Medical
Corporation
American
Heart
Association
HealthStream
Healthcare BLS Provider
SAMC Experience




Able to decrease Healthcare provider
courses to one per month first six months
of year after implementation of HC BLS
Elimination of live courses January 2010
End user satisfaction with course
Manager satisfaction with course
Process





Register with Education staff
HC BLS assigned to “My Learning” page in
LMS
Part 1 cognitive portion can be completed at
any computer work or home
Part 2 completed via live skills session in 15
minutes or
Via computer assisted manikin when skills
sessions not scheduled
Process continued



AHA BLS card given after completion of
skills
BLS completion immediately on transcript
in LMS
BLS completion available to managers via
reports in LMS
What our staff think ~



84% feel the type of product was
perfect/good match
97% extremely satisfied/satisfied with
content
97% extremely satisfied/satisfied with
applicability to daily practice and/or
research
What our staff think ~



97% extremely satisfied/satisfied with
contribution to professional education
97% extremely satisfied/satisfied with
contribution to professional effectiveness
97% extremely satisfied/satisfied learned
what is was designed to teach
What our staff think ~



91% very appropriate/appropriate with
level of difficulty of program content
90% very likely/likely to recommend
program to colleagues
Sample size 213 from February – September 2009
Comments from staff
Positive
 Allows easy completion
with time restrictions
 Able to complete at your
convenience
 Like working at own pace
 Don’t have to go to class
 Usually don’t have 3
hours to be away from
my job
Negative
 Not enough explanation
on how to move through
scenarios
 I am not computer savvy
 I’d rather have hands-on
and a real person
explaining this stuff
Considerations for ACLS



Specific critical care units need for ACLS
training
Classroom course 8 hours
Multiple Instructors needed for course (1
per 6 students (1 to 3 for BLS station)
Considerations for ACLS




Classes offered twice a month most
months of the year
Not enough spaces for everyone
Coverage for staff while in course
Just-in-time training for expiring cards
HeartCode ACLS






Assigned through HealthStream LMS
Cognitive portion available 24 hours
Skills on computer assisted manikin
Average cognitive completion time 4 hours
5 AHA Textbooks included
ACLS lessons
HeartCode ACLS




ECG rhythms for review and testing
10 patient cases
Detailed debriefing
Multiple choice exam
SAMC Experience



HC ACLS allows for just-in-time education
Staff satisfaction with course
Manager satisfaction
Process




Register with Education staff
HC ACLS assigned to “My Learning” page
in LMS
Part 1 cognitive portion can be completed
at any computer work or home
Part 2 completed via computer assisted
manikin
Process continued



AHA ACLS card given after completion of
skills
ACLS completion immediately on transcript
in LMS
ACLS completion available to managers via
reports in LMS
Evaluation results



70% extremely satisfied/satisfied with
overall content
79% extremely satisfied/satisfied with
applicability to daily practice and/or
research
75% extremely satisfied/satisfied with
contribution to professional education
Evaluation results



83% extremely satisfied/satisfied with
contribution to professional effectiveness
71% very likely/somewhat likely to
recommend program to your colleagues
Sample size 27 from February – September 2009
Comments
Positive
 This was awesome! I will
definitely continue to
renew on-line!!!
 This program helped me
learn the algorithms
better than classroom
courses
 Enjoyed this course
setting
Negative
 Program too long
 Frustrating when the
computer mouse is too
sensitive
 Program was unrealistic.
As a member of a team
you depend on each
other.
Future plans





Expand on-line offerings of both ACLS &
BLS
Promote HC ACLS internally
Develop tip sheet for users of program
Market to outside groups
Consider ACLS scenarios with SimMan
Discussion & Questions?