Transcript The Serco PowerPoint templates`

“Transforming the way
we deliver community
sentences”
London Community Payback
Advise | Design | Integrate | Deliver
Serco in Confidence
An Old concept !
© Serco. Nick Cameron
1
Serco in Confidence
What is Community Payback?
•
Adult and Juvenile offenders 40 and 300
hours unpaid community work
•
1 of 12 possible requirements of a
community or suspended sentence order.
•
70 % of sentences single order/ 30%
combined orders
•
Since 2005 the sentence has been
promoted to the public as Community
Payback.
Delivered by
•
Primarily a punishment -CP enables
offenders to make reparation for their crimes
by doing work which is of benefit to the
community.
Saturday, 18 July 2015
Serco in Confidence
What is Community Payback?
•
Community Payback – work visible
to members of the public.
•
In 2008 distinctive high visibility
jackets introduced (adult offenders).
•
Community sentences - seen to be
carried out and justice is seen to be
done.
•
Visibility- increase public confidence
and knowledge of community
sentences.
•
Cheap but effective sentence?
Saturday, 18 July 2015
Serco in Confidence
The Governments Perspective
New Minister for Probation Jeremy Wright 26 Sept 12
I am delighted to be able to see Community Payback in
action ……we want it to be more immediate, more
intensive and more rigorous.
Community Payback must be more intensive and delivered
within days of an offender being sentenced, If the public are
to have confidence in community sentences, it is vital
offenders are seen paying back with hard work in the
very communities they have damaged.'
4
Serco in Confidence
What Probation does
Oversee offenders
on licence & on
community
sentences

Trusts are centrally funded by
NOMs

There are currently 35 probation
trusts

They vary hugely in size and
scale

London manages 44,000
offenders

Wiltshire manages 1700
offenders
Work with offenders
before release and
on prison offending
behaviour
programmes
Manage approved
premises (hostels)
for offenders
5
Serco in Confidence
Prepare presentence reports
for courts to inform
sentences
Work with victims
where an offender
has committed a
sexual/violent
offence
Current situation
Saturday, 18 July 2015
Serco in Confidence
Similar Operational Models
Serco’s Expertise
Electronic Monitoring
Location: Norwich
Covers two of the five EM
regions in England and Wales
Monitors 1000’s of offenders in
real time
Deploys 430 Field Monitoring
Officers per day
Schedules 234,179 home visits
per year
Interfaces with Courts, Staff,
Offenders, Probation, Prisons
Around 80 MAPPA cases
Control Orders & Special
Immigration Appeals
Commission cases
Prison Escort & Courts Services
Location: Bloxham
Covers London and East of
England
11,183 plus staff
Four bases: Croyden, West
Thurrock, New Southgate and
Greenford
Interfaces with Courts, Staff,
Prisons, Offenders
Manages logistics and
operational peeks 9-10am
Manages risk of self harm and
harm to other from prisoners
Separate provision from female
prisoners
Serco in Confidence
Key Features of Operational Solution
•
Dedicated Control Centre
•
Professionalise Supervisors – Skills for Justice
•
Intensive Placements (28hr week )
•
Relationship with LPT (sub and remaining work in
Probation)
•
Speed of Delivery
Saturday, 18 July 2015
Serco in Confidence
Solution Overview
Supervisor Protection - a lone worker monitoring and
protection solution to provide assurance of timely
response.
9
Placement Allocation & Management System (PAMS) rapidly assigning Offenders to suitable work placements
and automating updates.
Secure Mobile Communication – a Blackberry service for
fast communications which improve the efficiency and
responsiveness of Supervisors.
Control Centre – providing a single point of contact and
ensuring logistical efficiency with a real time view of the
of all the operations.
Serco in Confidence
Contract designed to make CP more effective

Offender starts work within 24 hours

Unemployed offenders do a minimum of 28 hours per week

Average length Requirement is completed in under 5
weeks

Compliance Plan to focus on end date

On-the-day enforcement

Public nominations acknowledged immediately, with a
decision and start and end date within 5 working days

Placements worked more frequently to get earlier
completion
Saturday, 18 July 2015
Serco in Confidence
Other Innovations
•
16 & 17 Year Olds Compliance Mentors: Catch 22
•
18-24 Year Old Compliance Service: The Listening Company
Down stream?
•
Smartphone app for CP visibility and nomination
•
Offender direct access on-line to their Compliance Plan
•
More CP areas / whole Probation Trusts
Saturday, 18 July 2015
Serco in Confidence
London Community Payback
Serco has responsibility to deliver Community Payback (CP) services.
London Probation Trust is a sub-contractor to Serco for Community
Payback Case Management and certain IT services.
Serco has responsibility to deliver Placements and the supervision of
Offenders . Part of this is developing a pipeline of good quality
Placements whilst providing a service of a high standard. This will
include working closely with all beneficiaries and stakeholders including
local Authorities, to ensure we maintain existing and developed new
relationships across London . There will be some changes given the
transfer of Service delivery from London Probation Trust to Serco. A
level of support and partnership from all beneficiaries will be required to
ensure future success.
Serco’s delivery model is based around the majority of tools ,equipment
and consumables being provided by the beneficiary . This will allow
Serco to minimise the cost of procuring and maintaining a large stock of
these items ..
Serco in Confidence
Safe Trip Home !
13
Serco in Confidence