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2 3 Total income Double digit growth each year (+13% in 2011) X-Sell ratio x 2 in 4 years (close to 60% in 2011) Fixed Income From 150k in 2006 to 12 mio in 2011 Rev/RM x 4 in 4 years Exposure “flat” (no significant growth in 4 years) Liab./Assets 1 (incl. IP) Stage Language Relationship to people % 5 “Life is great” Team 2% 4 “We’re great” Stable partnership 22% 3 “I’m great” Personal domination 49% 2 “My life sucks” Separate Separate 25% 1 “Life sucks” Alienated 2% From “Tribal leadership” by Logan, King & Fischer-Wright, 2008; adapted by Ledoux Inspired by Isaac Getz (Freedom Inc.) 1 2 3 1 2 3 1 2 3 Marina Olivier Laurent Mutual trust Cooperation Clarity Membership pride Commitment Organization & Expectations Recognition Mission & Vision Recognition & Celebration Standards Relationship to performance 2007 Excellence Responsibility Improvements & progress Risk taking Flexibility Autonomy Innovation Less bureaucracy Results in percentiles Progress Clarity Pride 2011 Autonomy Excellence 2009 2007 Recognition Team spirit 2009 Results in percentiles 2011 Directive Mobilizing Friendly Democratic Exemplary performer Grower Listen to your liberating question* Learn daily to ride your elephant Get off the dance floor & on the balcony * Guiding you to your “personal legend” (Paulo Coelho) I. Diagnose the system • Be ready to observe & interpret before intervening II. Mobilize the system • Make interpretations • Design effective interventions • Diagnose the system itself • Act politically • Diagnose the adaptive challenge • Modulate the stress & Orchestrate the conflict • Diagnose the political landscape • Understand the qualities that makes an organization adaptive III. See yourself as a system • Build an adaptive culture IV. Deploy yourself • Identify who you are • Stay connected to your purposes • Know your tuning • “Engage courageously” • “Broaden your bandwidth” • Inspire people • Understand your roles • Run experiments • Articulate your purposes • “Thrive” Source : “The practice of adaptive leadership” by Ronal Heifetz & Co 1 6 Challenge Problem definition Solution and implementation Primary locus of resp. for the work Kind of work Type I Clear Clear Physician Technical Type II Clear Requires learning Physician and patient Technical and adaptive Type III Requires learning Requires learning Patient > physician Adaptive Source: “Leadership without easy answers”, by Ronald Heifetz 1 7 Source: “Leadership on the line”, by Ronald Heifetz & Marty Linsky 1 8 Unbundle the issues (Distinguish technical & adaptive challenges) Protect leadership voices w/out authority (Cover who raises questions authorities can’t raise) 5 strategic principles of adaptive leadership Give the work back to people (Put pressure on people with the problem) Keep the distress level tolerable Focus on ripening issues (Control the pressure cooker) (Counteract work avoidance mechanisms) Source: “Leadership without easy answers”, by Ronald Heifetz, adapted by Ledoux Listen to your liberating question Learn daily to ride your elephant Get out of the way Let go Get off the dance floor & on the balcony * Guiding you to your “personal legend” (Paulo Coelho) 1 Help others grow & shine; put yourself behind (Arts of Brilliance & Grace*) ‐ Give your team all credits for success while taking yourself the responsibility for its failures ‐ Release others brilliance through graceful words, regardless of their rank or status ‐ Pursue their growth as an end in itself, never as a mean to more profit ‐ Don’t try to motivate others; create an environment in which they can motivate themselves ‐ Learn to recognize the patterns of life, of leading & following, to know when & how not to interfere * Inspired by Mark Strom in “Arts of the Wise Leader” 22 2 Connect yourself & others to the whole (Arts of Story & Promise*) ‐ Subvert powerless words & interpretations through stories that allow new purposes & possibilities to emerge ‐ Let culture transform itself as your stories unfold ‐ Dare to speak in darkness: talk with promise about the future, while recognizing org. realities & their limitations ‐ Always maintain the dialogue, even in the face of breakdown ‐ Commit to all this and all the world will conspire to help you realize it * Inspired by Mark Strom in “Arts of the Wise Leader” “It” shoots To build & nurture With a mind & heart fixed on Story Clarity Truth Promise Strength of Character Goodness Brilliance Elegance Beauty Grace Heart Unity-inDiversity