Transcript Slide 1
Thomas D. Torcomian
President/CEO
North American Transportation & Logistics Market Size
= $1.3 Trillion
Top 50 Companies Combined Do Not Account for 10%
of Total Market Share
Significant Fragmentation
◦ LEL at $150MM is in the Upper 5% of Company Size
500,000 Carriers Operating in the United States (15
Million Trucks)
220,000 Carriers Operating in Canada
138,000 Carriers Operating in Mexico
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Cost Pressures
Industry Carrier Rates Continue to Increase
Fuel Costs Fluctuations
Commodity Prices Continue to Rise
Continued Pressure on Meeting Logistics Budget
Small & Midsize Shippers Have Little Market Leverage
Freight Claims Continue to Increase
Claims Settlements Lifecycle Has Increased
Corporate Capacity – Staffing is Down
Customer
Requirements
Industry
Dynamics
Financial
Pressures
Changing
Transportation
Strategies
Severe Capacity Fluctuation
Capacity is Still Leaving the Market; Drivers Are Difficult to
Find and Keep.
Over 38,000 Carriers Out of Business in Last 10 Years
Focus on reducing
transportation costs and
Financial Burdens Increase on All Carriers
improving service levels
EPA Requirements
HOS Challenges
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A Minimum of 55,000 US Carriers are Over FMCSA’s
Intervention Threshold
Those 55,000 Carriers Face Greater Scrutiny by the
Insurance Companies Which Will Effect Their
Premiums
This Will Affect Costs/Rates and Weak Carriers Will
Continue to Leave Market
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Once Upon a Time Every Transportation Provider Could
Survive With One Major Customer
◦ Small Carriers Rely More on Brokers for Revenue
◦ Those Days are Over and Now Present a Risk to America's
Shippers
Greater Risk of Adversity
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Double Brokering
Fraud
Theft
Fictitious Pick Ups
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International Compliance
◦ Known Shipper Agreements
◦ Customs and Duties
◦ Customs Trade Partnership Against Terrorism CT-PAT
◦ Regulation Changes Daily
Mexican Carriers
◦ Security Risks
◦ Market Expertise
◦ Border Issues
◦ Visibility
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How Well Do Carriers Respond to Lost or Damage
Goods
Are They Willing to Assist in Reviewing Shippers That
Have Repetitive Issues
Carriers Will Raise Rates With the Assumption They
Will Damage High Value Freight
This Places Further Pressure on Carrier Management
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Most Carriers are Limited in What Service Offerings They
Present to Clients.
◦ Truckload Carriers Typically Do Not Have the All Encompassing
Programs
◦ Most Cannot Support a Clients Entire Scope of Transportation
Needs
Dealing w Carriers on Your Own Requires More Management
Negotiation - Compliance Administration- Auditing and
Metrics Management
◦ Insurance
◦ Green Initiatives
◦ Clean Truck Regulations
Interview Them as You Would an Employee
◦ Seek a Partner Not a Vendor
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Documentation Required
◦ Carrier Agreement- State No Brokering or No Pay
◦ Carrier Operating Authority
◦ W9
◦ Insurance Cert – Must List You as Additional Insured/ Certificate
Holder
◦ CSA Rating – Review Quarterly
◦ Haz Mat Certifications
◦ Tracking Tools
◦ Maintenance Policy
◦ Can You Tell a Broker From a Carrier?
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Due Diligence
◦ Understand How Your Partner Does Business
◦ Site Visits
◦ 5 & 10 Rule
Tractors Must Be 5 Years or Newer
Trailers Must Be Newer Than 10 Years
◦ Do Not Do Business Over the Phone
◦ Do Not Book Freight Via the Internet (LTL Excluded)
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Synergistic Services- New Distribution Methodologies
Carrier Relationships Extend Beyond a Single Shipper
Multiple Carrier/Mode Resource Management
Depth of Supporting Carriers
Proper Mode Application
Increase Delivery Performance
Transit Requirements Management
Accessorial Management
Freight Visibility
Proactive Track and Trace Functions
Claims Reduction Management
Packaging Review – Recommendations
Root Cause Analysis
Shipment Consolidation
Synergistic With Mode Assignment Methodologies
Shipping/Ordering Pattern Review
Compliance Knowledge
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How Can I Tell a Good 3PL Apart From a Bad One
◦ How Long Have They Been in Business
◦ Have a Diverse Customer Base
◦ Look for Customer or Industry Concentration
◦ References (Customers and Carriers)
◦ Technology Investment
◦ Commitment to Continuous Improvement
◦ Reporting /Metrics Management
◦ A Good Logistics Partner is Not Interested in Your
Job
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If You Choose to Do Business With a Broker
◦ Know Who You Are Dealing With
There are Many Excellent TL Brokers
There are More Bad TL Brokers
◦ Understand Their Policy on Carrier Selection
If its Only Via Load Board -Run
◦ Get a Copy of Their Bond
◦ Have an Agreement That States No Double
Brokering
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Supply Chain Management is Challenging Enough
Economic Conditions are a Major Contributor to the
Risks Surrounding Transportation Costs
Do Your Homework
Due Diligence is the Key to Averting Risk
Procurement Strategies Work
Select Good Partners (Not Vendors)
◦ Make Sure You Define the Value You Seek
Continue to Utilize Network Events Such as This One
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Buffalo I Dominican I Dallas I Detroit I Houston I Jacksonville I Los Angeles I Mexico City I Miami I New Jersey I Philadelphia I Puerto Rico I Sacramento
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