Transcript Slide 1

Thomas D. Torcomian
President/CEO
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North American Transportation & Logistics Market Size
= $1.3 Trillion
Top 50 Companies Combined Do Not Account for 10%
of Total Market Share
Significant Fragmentation
◦ LEL at $150MM is in the Upper 5% of Company Size
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500,000 Carriers Operating in the United States (15
Million Trucks)
220,000 Carriers Operating in Canada
138,000 Carriers Operating in Mexico
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Cost Pressures
 Industry Carrier Rates Continue to Increase
 Fuel Costs Fluctuations
 Commodity Prices Continue to Rise
 Continued Pressure on Meeting Logistics Budget
 Small & Midsize Shippers Have Little Market Leverage
 Freight Claims Continue to Increase
 Claims Settlements Lifecycle Has Increased
 Corporate Capacity – Staffing is Down
Customer
Requirements
Industry
Dynamics
Financial
Pressures
Changing
Transportation
Strategies
Severe Capacity Fluctuation
 Capacity is Still Leaving the Market; Drivers Are Difficult to
Find and Keep.
 Over 38,000 Carriers Out of Business in Last 10 Years
Focus on reducing
transportation costs and
 Financial Burdens Increase on All Carriers
improving service levels
 EPA Requirements
 HOS Challenges
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A Minimum of 55,000 US Carriers are Over FMCSA’s
Intervention Threshold
Those 55,000 Carriers Face Greater Scrutiny by the
Insurance Companies Which Will Effect Their
Premiums
This Will Affect Costs/Rates and Weak Carriers Will
Continue to Leave Market
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Once Upon a Time Every Transportation Provider Could
Survive With One Major Customer
◦ Small Carriers Rely More on Brokers for Revenue
◦ Those Days are Over and Now Present a Risk to America's
Shippers
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Greater Risk of Adversity
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Double Brokering
Fraud
Theft
Fictitious Pick Ups
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International Compliance
◦ Known Shipper Agreements
◦ Customs and Duties
◦ Customs Trade Partnership Against Terrorism CT-PAT
◦ Regulation Changes Daily
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Mexican Carriers
◦ Security Risks
◦ Market Expertise
◦ Border Issues
◦ Visibility
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How Well Do Carriers Respond to Lost or Damage
Goods
Are They Willing to Assist in Reviewing Shippers That
Have Repetitive Issues
Carriers Will Raise Rates With the Assumption They
Will Damage High Value Freight
This Places Further Pressure on Carrier Management
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Most Carriers are Limited in What Service Offerings They
Present to Clients.
◦ Truckload Carriers Typically Do Not Have the All Encompassing
Programs
◦ Most Cannot Support a Clients Entire Scope of Transportation
Needs
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Dealing w Carriers on Your Own Requires More Management
Negotiation - Compliance Administration- Auditing and
Metrics Management
◦ Insurance
◦ Green Initiatives
◦ Clean Truck Regulations
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Interview Them as You Would an Employee
◦ Seek a Partner Not a Vendor
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Documentation Required
◦ Carrier Agreement- State No Brokering or No Pay
◦ Carrier Operating Authority
◦ W9
◦ Insurance Cert – Must List You as Additional Insured/ Certificate
Holder
◦ CSA Rating – Review Quarterly
◦ Haz Mat Certifications
◦ Tracking Tools
◦ Maintenance Policy
◦ Can You Tell a Broker From a Carrier?
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Due Diligence
◦ Understand How Your Partner Does Business
◦ Site Visits
◦ 5 & 10 Rule
 Tractors Must Be 5 Years or Newer
 Trailers Must Be Newer Than 10 Years
◦ Do Not Do Business Over the Phone
◦ Do Not Book Freight Via the Internet (LTL Excluded)
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 Synergistic Services- New Distribution Methodologies
 Carrier Relationships Extend Beyond a Single Shipper
 Multiple Carrier/Mode Resource Management
 Depth of Supporting Carriers
 Proper Mode Application
 Increase Delivery Performance
 Transit Requirements Management
 Accessorial Management
 Freight Visibility
 Proactive Track and Trace Functions
 Claims Reduction Management
 Packaging Review – Recommendations
 Root Cause Analysis
 Shipment Consolidation
 Synergistic With Mode Assignment Methodologies
 Shipping/Ordering Pattern Review
 Compliance Knowledge
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How Can I Tell a Good 3PL Apart From a Bad One
◦ How Long Have They Been in Business
◦ Have a Diverse Customer Base
◦ Look for Customer or Industry Concentration
◦ References (Customers and Carriers)
◦ Technology Investment
◦ Commitment to Continuous Improvement
◦ Reporting /Metrics Management
◦ A Good Logistics Partner is Not Interested in Your
Job
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If You Choose to Do Business With a Broker
◦ Know Who You Are Dealing With
 There are Many Excellent TL Brokers
 There are More Bad TL Brokers
◦ Understand Their Policy on Carrier Selection
 If its Only Via Load Board -Run
◦ Get a Copy of Their Bond
◦ Have an Agreement That States No Double
Brokering
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Supply Chain Management is Challenging Enough
Economic Conditions are a Major Contributor to the
Risks Surrounding Transportation Costs
Do Your Homework
Due Diligence is the Key to Averting Risk
Procurement Strategies Work
Select Good Partners (Not Vendors)
◦ Make Sure You Define the Value You Seek
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Continue to Utilize Network Events Such as This One
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Buffalo I Dominican I Dallas I Detroit I Houston I Jacksonville I Los Angeles I Mexico City I Miami I New Jersey I Philadelphia I Puerto Rico I Sacramento
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