Transcript 4 Segments of Hospitality

4 Segments of
Hospitality
Chapter 1 – Part 1
Bellringer
 What
do you think of when you hear the
word Hospitality?
Hospitality Industry
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Hospitality – means meeting the needs of
guests with kindness and goodwill.
Hospitality Industry – Provides services to
people away from home
The services that help meet these needs
include:
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Food
Lodging (a place to sleep)
Recreation
Travel
Question:
 What
is the difference between a service
industry and a product industry?
http://scholarlykitchen.sspnet.org/2012/05/14/ask-thechefs-are-we-a-service-industry-or-a-product-industry/
Service Industries – Tourism, Travel, Hospitality
Product Industries – Textiles, cosmetics, construction,
Size and Economic Impact
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The World Travel and Tourism Council states
that Hospitality is the world’s LARGEST industry.
It is expected to grow at a pace of 3.9% each
year.
In the US – More than 18 MILLION people work
in the hospitality industry (approximately 1 in
every 8 jobs)
It is the SECOND largest employer, in the USA.
(Healthcare is the largest)
The hospitality industry is VERY diverse!
 The
industry includes many types of
BUSINESSES that are different from one
another.
 Some are LARGE, some are SMALL.
 Some provide FOOD.
 Some provide a place to SLEEP.
 While others provide ENTERTAINMENT or
TRANSPORTATION.
Food and Beverage
 Contains
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many different segments:
Quick service restaurants
Full-Service restaurants
Street vendors
Carryout
Cafeterias
Catering
F&B Cont
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Much F&B is located inside other businesses.
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i.e. Popcorn and drinks at the movie, café’s
inside office buildings, restaurants inside schools,
etc…
• 50% of all meals eaten in the US today are provided by the
food and beverage industry!!!
F&B is the largest and most varied part of the hospitality industry.
It employs over 11 Million people and growing!!
Lodging
 Simply
sleep.
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put – Lodging means a place to
These venues will provide overnight
accommodations:
• Hotels such as: Marriott, Hilton, Motel 6, Hyatt
• Bed and Breakfasts
Recreation
A
place to relax and have fun!!
 Recreation is different for everyone:
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Some like golf
Other like rollercoasters
Beach Properties
Concerts
Ball games
Theater
Rec – cont
 The
recreation industry consists of 4 types
of businesses:
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Entertainment
Attractions
Spectator Sports
Participatory Sports
Travel and Tourism
This
segment contains 2
parts that are very closely
connected:
Travel
Tourism
Types of Travel
 Pleasure
 Business
Travel
Travel
Travel Industry
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Travel Industry can also be called the
Transportation Industry because it consists of
businesses that physically move people from
one place to another.
Includes:
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Cars
Bus
Train
Airplanes
Ships
Tourism Industry
 Is
made of businesses that promote travel
and vacations.
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Travel agencies
Tour operators
Cruise companies
Visitor Bureau
Local and National
Tourism Businesses
• COMPLETE -VOCABULARY CHAPTER 1
Assignment: 4 Segments of Hospitality
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Title Slide – “4 segments of hospitality” -name and
period –
Slide 1 – Food and Beverage -4 examples
Slide 2 – Lodging – 4 examples
Slide 3 – Travel and Tourism – 4 examples
Slide 4 – Recreation – 4 examples
Include pictures of each place –
Include creativity!! Ex) transitions/sounds/slide
design
Include a descriptive sentence to explain each
slide –