Transcript Slide 1

“ELLIE”: Ellingsburg's Leading
Learning & Information Environment
Iowa State University
MacGarret D. Becker
Lindsay M. Pace
David J. Rogalski
Christopher A. Stoppel
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Ellingsburg University : “ELLIE” Portal
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Why a portal?
• A portal is an interactive and personalized access to a variety of resources and tools.
• Ellingsburg University’s current university website has been neglected and is poor in
design, branding, and functionality. While implementing a portal will not replace the
existing website, it will allow for the campus community to embrace the current advances
in technology applicable at the university.
• Furthermore, implementing a portal at Ellingsburg University will allow a single gateway
for students, staff, and faculty to remain connected to University news, events, and
business processes from anywhere in the world, at anytime, in a secure and personalized
manner.
Presented by Iowa State University
• A customized portal will allow Ellingsburg University students, staff, and faculty to
communicate, deliver, and provide all members access to internally and externally stored
information, people, and processes.
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Why a portal? (continued)
• Although the effects of technology on student development have not been well
documented to the present date, student development theory has shown that involvement
on campus and interaction with others is imperative for student growth. The
implementation of a portal at Ellingsburg University will enhance the needs of the student
body by providing them with practical experience with cutting-edge technology relevant
in all majors and fields. Technology, paired with traditional teaching methods, can serve to
enhance student learning and growth for different learning styles.
• Astin (1984) stressed the role of student involvement in development. Astin’s approach
focuses on factors that facilitate development and interactions. A portal provides
technology that can facilitate this development by providing a list of campus activities,
organizations, and events that will promote student involvement.
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• Not only will it provide students with the opportunity to gain practical experience, the
portal will foster student involvement and interactions by connecting and encouraging
relationships between students, faculty, staff, and organizations on campus.
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Why a portal? (continued)
• Furthermore, the work of Rendón (1994) stressed the importance of validating our
students to further their involvement with the campus community. The development of a
student portal will develop technological confidence within students, making for a more
engaged and active campus.
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• In addition, Kearsley & Shneiderman’s (1995) Engagement Theory focused on students
being engaged in a meaningful and connected activity through interactions with other
individuals and through completion of their work and school duties. While this type of
engagement could occur without the use of technology, Kearsley & Shneiderman believe
that technology can facilitate engagement in ways which are difficult to achieve through
more traditional means.
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Portal Concept Development Team
• Technology Director, Chair
The initial four individuals selected for the Portal Conceptual Development Team were
chosen by the Ellingsburg University Technology Director. The Student Government
Association President was added to this committee because of her close association and
familiarization with students, student issues, and representation of her peers. To address
the campus’ immediate needs for a portal, no other key constituents will be involved in the
creation of a portal.
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• Director of Residential Life
• Office of Communications Representative
• Faculty Senate President
• Student Government Association President
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Implementation Team
The planning and implementation team is responsible for collecting feedback from the
broader campus community and developing the main components of the university portal.
Because there are many stakeholders related to the creation of the portal, it is mandatory
that Ellingsburg University include the following campus community members on the
implementation team:
• Director of Student Activities
• Assistant Director of Admissions
• Assistant Director of Residence Life
• Representative from the Office of Multicultural Affairs
• Registrar
• Director of Human Resources
• Assistant to the Vice President of Finance
• Assistant Director of Institutional Research
• Representative from the Student Government Association
• Representative from the Graduate Student Government Association
• Two students elected by the President of the Student Government Association
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• Faculty representative from each college of the university
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Technology-Based Systems
The portal system developed for our university will adopt the following systems to
effectively communicate information to our campus community:
• A universal interface allowing users to enter a single log-on to access the specific portal page based on university classification
(i.e. student, faculty, staff).
• A comprehensive framework supporting academic, business, administrative, and community applications that can be customized
and self-managed by the individual user.
• Ability to log-on to the portal 24 hours a day, seven days a week, with the exception of maintenance and support updates.
• As the portal project is developed, access, safety, and security of data and information will be integral to the success of “ELLIE”.
Unintended access, e-mail confidentiality, and inherently insecure Internet traffic are each threats to the security of any portal.
Tools such as Pretty Good Privacy (PGP) for e-mail and standard cryptographic algorithms such as Secure Sockets Layer (SSL)
and Triple Data Encryption Standard (DES) will be important for portal security.
• As colleges and universities expand their reliance upon electronic files, databases, and portals investments in information
technology and digital security will be imperative. It is estimated that United States companies will spend 8-12% of their total IT
budget on security by 2006, an increase from 4% in 2004 (Sharma, 2004). Threats to IT security are very real, as the University of
Texas had a hacker illegally access to over 55,000 files and social security numbers and the Drexel University College of Medicine
had over 5,000 patient records illegally accessed.
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• The absence of outside marketing and sales programs unless sponsored by the university and/or implemented by the specific
user.
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Feedback
As the Portal Conceptual Development Team, we have chosen to use a phased approach to
introduce the proposed portal to Ellingsburg University in several strategic steps in order to
deliver immediate value, minimize risk, and to ensure success.
Three months after the pilot portal has been posted on the Web, the updated and modified
proposed portal will go live for all students, faculty, and staff in the College of Education.
The College of Education will serve as the testing audience for the proposed campus-wide
portal for three months. Lastly, after high surveillance and feedback has been conducted
with all users in the College of Education, the portal will be introduced and available to the
entire campus in one year.
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Every member of the implementation team will be surveyed and put into focus groups in
order to receive initial feedback. In addition, a pilot portal will be posted on the website for
all users to view and provide feedback. Creating a pilot Web portal can demonstrate to the
larger university community the value and benefit of customized and integrated services.
The portal will be regularly updated during this time period.
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Good Practices
The specific areas of inquiry focused on the branding, customization, and special features
of the college or university's portal project. A short description of the portal is provided
herein.
St. Ambrose University: https://beeline.sau.edu/
• Branding—“Beeline”, named after the University’s athletic team mascot
• Customized views for students and faculty
• Faculty view contains course management, advising, personnel information, and account management channels
• Student view contains registration, academic profile, financial profile, and personal profile channels.
Macalester College: http://lester.macalester.edu/login.cfm
• Branding—“LESTER: Your Link to Electronic Services, Technology and Educational Resources”
• Provides basic functions of a campus portal, but could be further developed to represent campus infrastructure better.
Presented by Iowa State University
In order to assist the Portal Conceptual Development Team, multiple university and
college portal design projects were consulted. Several of the included campuses reflect
smaller enrollments, high residential campus populations, diverse student bodies, and a
commitment to liberal arts education like that of Ellingsburg University. However, it is
also important to expand this focused window to view portals designed and in place by
larger, more comprehensive and research-intensive universities provide for their students,
staff, and faculty. Each of the portal projects consulted provides a unique perspective about
portal research, development, and implementation.
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Good Practices (continued)
Gettysburg College: http://www.gettysburg.edu/it/cnav/index.html
• Branding—CNAV:College NAVigation
• Provides overview information, history, and customized views for applicants, accepted students, students, faculty, parents, and alumni.
Marquette University: http://www.marquette.edu/pages/home/its/help/cm/
• Branding—CheckMarq
• Provides customized views for students, instructors, and advisors
Denison University: http://my.denison.edu/
• Branding—“myDENISON.”
• Slogan: “It’s like a bookbag, but with a keyboard and a mouse. myDENISON holds all your digital stuff, like webmail, personal
bookmarks, personal data like W2s or grades, and access to community forums…. you’ll even be able to vote on-line! Best of all, the
zipper never gets stuck” [sic].
• Highly customizable with multiple channels for users to choose.
University at Buffalo: http://www.buffalo.edu/aboutmyub/
• Branding—“MyUB”
• Customized views for undergraduate students, graduate students, staff, and faculty.
• Recently renovated portal customization and channels.
• Continuous feedback sought and integrated by Information Technology staff.
• Allows visitors to sample “My UB”
University of Washington: http://myuw.washington.edu/
• Branding—“MyUW”
• Customized views for students, faculty/staff, teaching, and alumni.
• Comprehensive channels that provide hundreds of links to campus, city, state, and national websites.
• Allows visitors to sample “MyUW”
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Grinnell College: https://pioneerweb.grinnell.edu/webapps/portal/frameset.jsp?tab_id=_35_1
• Branding—“MyGrinnell” available on Pioneerweb (named after College sports team)
• Generic login, not specifically designed for individuals other than students
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Portal Organization and Structure
“ELLIE” stands for Ellingsburg's Leading Learning & Information Environment. Branding
the portal will present a welcoming feel to Ellingsburg University’s new portal system.
This brand name will also be helpful in making referrals to the portal site.
“ELLIE’s” initial development will include portals for three groups (students, faculty, and
staff). Each group has different functions and customization opportunities on it. Basic
channels on all portals will include:
• profile changes.
• customization of bookmarks and calendars.
• university headlines and local weather.
• paying university bills and changing address information.
These channels, along with user-specific functions, provide all users with the capability to
update personal information, access pertinent user information (class, committees), and
communicate with all member of the university community. The “ELLIE” portal will
enhance technology at Ellingsburg University while enabling everyone to control and
customize their university information.
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• access to university e-mail account and address book.
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Student “ELLIE”
In addition to the standard “ELLIE” functions, students will be able to:
• enter online class discussion boards
• review assignments.
• update financial aid, dining options, and other student information.
• make changes to class schedules and review grades.
• apply for student employment opportunities.
The following slide presents what “ELLIE” might look like for students.
Presented by Iowa State University
• access residence life room scheduling
Ellingsburg University
New England’s Premier Liberal Arts University
Friday, February 25, 2005
My Profile
My Account | My Settings | Help | Logout
Jane Doe | Student, Junior
E-Mail
New Message
[email protected]
Welcome to
ELLIE!
Headlines
Address Change
• Women’s Basketball wins on the road, 78-61
Inbox (7)
Contact
• University Chorus Concert Saturday, 7:00 p.m.
Address Book
• Fall 2005 course registration begins Monday,
March 14th
Calendar
• Multicultural Leadership Summit 2005
registration ends Wednesday, March 2nd
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Horoscopes
ESPN
Grades
Financial Aid
Job Board
Local Weather
Today
Tomorrow
Sunday
Hi: 37° Low: 21°
Hi: 34° Low: 22°
Hi: 45° Low: 29°
Classes
Bookmarks
Dining
English 101 – MWF 2:00 p.m.
Chemistry 184 – TR 9:30 a.m.
CNN
Math 121 – MWF 10:00 a.m.
Hotmail
Psychology 104 – MWF 9:00 a.m.
Ellingsburg Daily Times
Bowling 100 – TR 1:30 p.m.
Registration
Residence Halls
Scholarships
Student Info
Tax Info
University Bill
Ellingsburg University : “ELLIE” Portal
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Faculty “ELLIE”
In addition to the standard “ELLIE” functions, faculty will be able to:
• develop online class discussion boards.
• access class rosters.
• post class assignments and examinations dates.
• input mid-term and final grades.
• update personal benefits, retirement accounts, insurance, and tax information.
• review FERPA.
• sign-up for university-sponsored child care options.
The following slide presents what “ELLIE” might look like for faculty.
Presented by Iowa State University
• participate in online trainings and university forums.
Ellingsburg University
New England’s Premier Liberal Arts University
Friday, February 25, 2005
My Profile
My Account | My Settings | Help | Logout
Ronald Dobbs | Professor, Political Science
E-Mail
New Message
[email protected]
Welcome to
ELLIE!
Headlines
Address Change
• Women’s Basketball wins on the road, 78-61
Inbox (34)
Benefits
• University Chorus Concert Saturday, 7:00 p.m.
Address Book
• Spring 2005 midterms due March 10th
Calendar
February 2005
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• Department of Political Science monthly
faculty meeting March 15th
Contact
• LAS Brown Bag March 17th
FERPA
Forums
Local Weather
Today
Tomorrow
Sunday
Hi: 37° Low: 21°
Hi: 34° Low: 22°
Hi: 45° Low: 29°
Classes
Bookmarks
USA Today
ACLU
APSAnet.org
CNN
Ellingsburg Daily Times
Child Care
Political Science 184 – MWF 2:00 p.m.
Schedule | Roster | Grades
Human Resources
Insurance
Retirement
Tax Info
Political Science 332 – TR 9:30 p.m.
Schedule | Roster | Grades
Training
University Bill
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Staff “ELLIE”
In addition to the standard “ELLIE” functions, staff will be able to:
• review student organization adviser roles.
• access committee involvement.
• update personal benefits, retirement accounts, insurance, and tax information.
• participate in online trainings and university forums
• review FERPA.
The following slide presents what “ELLIE” might look like for staff.
Presented by Iowa State University
• sign-up for university-sponsored child care options.
Ellingsburg University
New England’s Premier Liberal Arts University
Friday, February 25, 2005
My Profile
My Account | My Settings | Help | Logout
Cynthia Ames | Vice President of Student Affairs
E-Mail
New Message
[email protected]
Welcome to
ELLIE!
Headlines
Address Change
• Women’s Basketball wins on the road, 78-61
Inbox (17)
Benefits
• University Chorus Concert Saturday, 7:00 p.m.
Address Book
• Take Back The Night 2005 March 10th
• VPSA Directors retreat March 12th
Calendar
• Residence Life Open Mic Night March 14th
February 2005
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Student Affairs.com
ACUHO-I
NASPA
ACPA
Ellingsburg Daily Times
Contact
FERPA
Forums
Local Weather
Today
Tomorrow
Sunday
Hi: 37° Low: 21°
Hi: 34° Low: 22°
Hi: 45° Low: 29°
Need To Know
Bookmarks
Child Care
Student Organization Recognition Committee
Human Resources
Insurance
Retirement
Academic Standards Committee
University Committee of Women
VPSA Cabinet
Tax Info
Training
Bowling Club Advisor
University Bill
Ellingsburg University : “ELLIE” Portal
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Start
Portal Conceptual Development Team submits Ellingsburg’s proposed portal structure and content.
One Month
All Implementation Team members will individually complete a survey specific to their role as a student,
staff, or faculty in regards to the content, organization, information, and reactions of the proposed portal.
Each constituent group (students, staff, and faculty) will participate in a focus group to discuss reactions,
suggestions, and information on the proposed portal.
Two Months
The Implementation Team will meet to provide feedback to the Vice President of Student Affairs, Vice
President of Academic Affairs, the newly appointed Technology Director, and her team of staff.
Three Months
All changes, suggestions, and feedback from the Implementation Team meeting will be updated to the portal.
Five Months
The Ellingsburg University website will post a pilot portal (a mock portal, however, with limited accesses to
information, processes and communication) on the website for users to view. A feedback form will be posted
on this link for all users to communicate any difficulties, suggestions, and comments.
Modifications will be regularly made to the portal as a result of the user feedback from the pilot portal posted
on the university website.
Eight Months
Portal will go live for the College of Education.
Monitoring the portal’s use, effectiveness, and feedback will be the main objective during this time. A
feedback and help channel will be posted on the portal so that all constituent groups within the College of
Education can continue to provide further suggestions and feedback to the Technology Team.
One Year – Finish
Portal goes live for all students, staff, and faculty to use. Feedback information, survey, and contact
information will be posted on the portal.
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Proposed Timeline
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“ELLIE’s” Future
After the initial development and refinement of the campus portal, portals, and
channels will be expanded. “ELLIE” could expand into the following areas:
• Alumni – Ellingsburg University alumni could continue to access “ELLIE” to keep their current
information updated for the university. Different portal channels would allow alumni to make
donations to the university and stay current on news at Ellingsburg.
• Prospective Students – Admissions could develop “ELLIE” portals for prospective students
which would allow them to submit applications and accept admission to Ellingsburg.
•Athletics – Numerous student-athlete records must be kept by different sanctioning
organizations. “ELLIE” could allow student-athlete counselors to maintain these records and
develop reports.
• Endowment/Foundation – Prospective donors to Ellingsburg University could have a portal
dedicated to their donation records, tax deduction information, and university monetary needs.
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•Accepted Students – Once admission is accepted, students can apply for scholarships, review
financial aid, and sign-up for university housing.
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Closing Remarks
It is our sincere hope to present to the President’s Executive Staff our enthusiastic
recommendation to implement the “ELLIE” portal at Ellingsburg University.
Presented by Iowa State University
Ellingsburg University embraces technology in all forms and facets to enhance the campus
culture and learning environment experienced by students, faculty, and staff. The creation
of a portal enables the university to fulfill its commitment to the university community by
fostering collaboration, strengthening communication, and providing campus services all at
the click of a button. Even as a predominately residential campus, “ELLIE” will serve as
the first stop for all constituents to access specific information tailored toward their unique
role on campus. Also, the creation of “ELLIE” will present the entire university as a
technology leader, not follower, in higher education, thus building on our already existing
image as New England’s Premier Liberal Arts University.
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References
• Barratt, W. (2000). E-Mail Confidentiality and Data Security. Retrieved Feb 10, 2005 from
http://studentaffairs.com/ejournal/Summer_2000/email.html
• Evans, N., Forney, D. & Guido-DiBrito, F. (1998). Student development in college: Theory, research,
and practice. San Francisco, CA: Jossey-Bass
• Kearsley, G., & Shneiderman, B. (1999). Engagement Theory: A framework for technology-based
teaching and learning. Retrieved February 17, 2005 from
http://home.sprynet.com/~gkearsley/engage.htm
• Sharma, D.C. (2004, Jun 7). IT security budgets expected to rise. Retrieved Feb 14, 2005 from
http://news.com.com/IT+security+budgets+expected+to+rise/2100-1009_3-5227840.html
• Strange, C. C. & Banning, J. H. (1998). Educating by design: Creating campus learning
environments that work. San Francisco: Jossey-Bass.
• Zazelenchuk, T. & Boling, E. (2003). Considering user satisfaction in designing web-based portals.
Educause Quarterly, 1, 35 – 40.
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• Gleason, B., (2000). Boston College University-Wide Information Portal: Concepts and
Recommended Course of Action. Retrieved February 18, 2005 from http://mis.eduel.edu/jasig/whitepaper.html