Transcript IAM Governing Membership Meeting

Brian Limperopulos
Programs Manager
IAM
IAM Governing Members’ Meeting
IAM Programs
How IAM serves its Governing Membership:
•
Receivable Protection Program (RPP)
•
Invoice Dispute Resolution Process
•
IAM Code of Ethics
•
Global Accreditation of the Industry-Led Inventory Standard
•
IAM Shipper Guides
Customs and Government Updates
•
U.S. Customs Intensive Exams
•
Distribution of your client’s Personally Identifying Information
•
Federal Maritime Commission (FMC)
•
Federal Motor Carrier Safety Administration (FMCSA)
BRIAN LIMPEROPULOS
PROGRAMS MANAGER, IAM
IAM Governing Members’ Meeting
IAM Receivable Protection Program (RPP)
How does the RPP work?
• IAM insures the commercial invoices of all IAM members.
• If an IAM member goes out of business, a claim can be submitted for
compensation.
• If all conditions are met, the claimant will receive reimbursement.
• At current participation levels, IAM can pay up to $4,000 USD per claim.
• If more members sign up, we can increase the amount of money that we
pay out per claim.
Have You Heard of the Invoice Dispute Resolution Process though?
IAM Governing Members’ Meeting
Invoice Dispute Resolution Process
Use IAM to Recover Money!
• IAM will intervene on outstanding invoice(s) whether they are Commercial
or Military.
• This includes US Department of Defense work.
[email protected]
• Members who participate
in the RPP can request IAM intervention on any
outstanding invoices provided they are at least 90 days old.
• If a company does not pay, they are placed on the IAM Alleged Debtor List
• Alleged Debtor List is only available to RPP Participating Companies and
is distributed monthly.
IAM Governing Members’ Meeting
IAM Receivable Protection Program (RPP)
Future Plans
• 152 Members Currently Enrolled – Unsustainable at that level
• Inclusion of RPP as an IAM Membership Benefit
• Bring all IAM Members into the Program
• More Members = Better and More Expansive Benefits!
• Potential inclusion of invoices stemming from U.S. Department of
Defense (DOD) Business?
• More robust Invoice Dispute Resolution Process
• Alleged Debtor List will become more valuable with more Members.
• Bigger Claims Payouts with more Members!
IAM Governing Members’ Meeting
IAM Code of Ethics
Ethics Council Established on January 1, 2012
• Ethics Council composed of IAM members from diverse regions and
industry sectors to provide balance.
• Council adjudicated its first complaint this year.
[email protected]
• Important precedent
set by Council on future complaints.
• Complaint will be used to educate members on ethical behavior.
• Provides IAM Members with an avenue for recourse if another member
had not acted ethically
IAM Governing Members’ Meeting
Industry-led Inventory Standards
Exactly What Is In The Standards?
• First part codifies all data elements of a household goods shipment
• Second part provides the following:
1. A common format by which information is collected and transmitted
between two users.
2. An electronic link between two different digital systems
What is the Goal?
• ISO Accreditation as a Global Standard
1. Establishment of ISO Working Group
2. Global Standard could be attained by end of 2014
• Widespread Adoption of Standard by Industry
• Industry Response to Future Imposition on Household Goods’ Shippers by
Government and Customs Authorities
IAM Governing Members’ Meeting
IAM Shipper Guides
Shipper Guides provide country-specific customs information for more
than 185 countries and territories around the world:
• Documents needed for duty-free import
• Specific policies for the import and export of HHGs
All of these Guides have been Updated in the last year!
Big Resource for IAM Members and Consumers
IAM Governing Members’ Meeting
Customs and Security Issues
Distribution of Personally Identifying Information (PII)
• Short-term solution: Standardized Web Form on IAM website.
• Long-term solution: Blanket protection against this information being
distributed to Vessel Manifest Information Companies.
Intensive Exams at US Ports
• IAM Ongoing Data Collection to Gauge Member Experience
• Results indicate particular issues at the Port of Long Beach.
• While intensive exams still remain high, all other ports are in line
with shipping volumes.
Ongoing Efforts to Address These Issues With CBP
IAM Governing Members’ Meeting
Regulatory Issues
Federal Maritime Commission (FMC)
• OTI Registration – Recommendation from Fact Finding
Federal Motor Carrier Safety Administration
• MAP-21 Implementation
• Protect Your Move Campaign
HHG Working Group
• Industry Associations
• Federal Agencies
• State Agencies and Law Enforcement
Moving Fraud Summit
• How to best combat rogue operators?
IAM Governing Members’ Meeting
Take Advantage of This Information
Through the RPP, IAM gives you recourse to recover payments owed to
you.
A greater sense of security when trading with other IAM members because
of the RPP, the Invoice Dispute Resolution Process, and the Code of
Ethics.
The development of the Industry-Led Inventory Standards provides the
industry with a response to potential adverse customs policies.
The Shipper Guides provide easily- accessed comprehensive Customs
Information.
We are constantly working on your behalf to protect your businesses
through our government outreach and relations.
Brian Limperopulos
Programs Manager
IAM