Transcript Slide 1

HPSEB SERVICE
Points to remember
• VLE will have to ensure that he cannot collect bills after due
date.
• If VLE make any kind of error in entering the above entries
then he himself will be responsible and the bill will not be
submitted.
• Bill of other Subdivision should not be accepted from
customer by VLE & if he do so then bill will not be
acceptable and in addition penalty may be deducted from
the working capital of VLE.
• VLE will make sure that he/she will submit the MIS report
to the concerned Sub-Division.
• Before starting the bill collection through LMK VLEs will
have to go and meet the concerned SDO of HPSEB.
Step-1: Use HPSEB Service
Click here to use
HPSEB Service
Step-2: Get registered for HPSEB
Click here to get first time registered
for the HPSEB service
Step-3: Get registered for HPSEB
Fill correct mobile no.
because as your service get
activated you will get your ID
and password by SMS on this
mobile no.
Fill correct Division and Sub
Division after confirming it
from SDO (Sub Division
Officer).
Step-4: Get Password for HPSEB Service
If due to some technical reason, you do not get your ID and
password through SMS then click on this link to get your ID
and password for HPSEB Service
Step-5: Get Password for HPSEB Service
Enter here your VLE
Password to get your
HPSEB Service HPSEB VLE
ID and Password
This counter number is your
VLE ID for HPSEB Service
Step-6: View Sample Electricity Bill
Click here to view sample electricity
bill
Step-7: Submit Bill
Click here to submit bill
Step-8: Login for Bill Submission
Enter VLE ID(Counter Number) and
HPSEB Service Password
Step-9: Select type of Bill Collection
• HPSEB Online Bill Collection
VLEs of Khalini, Jutogh, Dhalli, Junga, Mashobra,
Ridge, Chhota Shimla, Sanjauli, Boileauganj SubDivisions will collect bill online and others will
collect offline
• HPSEB Offline Bill Collection
Step-10: Submit Bill
Note that, your subdivision should come
under the names given in red font
Click here to submit bill online
Step-10: Sample of Online Electricity Bill
Step-11: HPSEB Online Bill Collection
Enter KNo which you will get Press Get Details Button to
get all information
from Electricity Bill
automatically
Step-11: HPSEB Online Bill Collection
Bill Type (Commercial /Domestic) should be
correctly selected Press Save Button to submit Bill
Step-12: HPSEB Online Bill Collection
• Bill Payment Due Date should be correct
• If you get a Successful message means your
Bill is Submitted and a SMS is sent to
Customer with the receipt No.
Step-13: HPSEB Online Bill Collection
• Click Print Button to Print Bill receipt
Step-10: Submit Bill
Click here to submit bill Offline
Step-10: Sample of Offline Electricity Bill
SOP
ED
Bill
Amount
Step-11: HPSEB Offline Bill Collection
Enter all details and take care Bill amount, SOP, Account No.,
Customer Name and ED are entered rightly as they are
mandatory
Step-11: HPSEB Offline Bill Collection
• After filling all details press save button
Step-12: HPSEB Offline Bill Collection
• If you get a Successful message means your
Bill is Submitted and a SMS is sent to
Customer with the receipt No.
Step-13: HPSEB Offline Bill Collection
• Click Print Button to Print Bill receipt
Points to remember
• VLE will have to ensure that he cannot collect bills after due
date.
• If VLE make any kind of error in entering the above entries
then he himself will be responsible and the bill will not be
submitted.
• Bill of other Subdivision should not be accepted from
customer by VLE & if he do so then bill will not be
acceptable and in addition penalty may be deducted from
the working capital of VLE.
• VLE will make sure that he/she will submit the MIS report
to the concerned Sub-Division.
• Before starting the bill collection through LMK VLEs will
have to go and meet the concerned SDO of HPSEB.
GNG TEAM