Transcript End-to-end lifecycle solutions

Linda Moore
Vice-President
Global Workforce Solutions
About Celestica
Our GlobalView experience
Agenda
Who is Celestica
Our approach – GlobalView decision
Approach to implementation
Results
What’s next
About
A global leader
in the electronics manufacturing services industry
Celestica
 Originally the manufacturing part of IBM
 Incorporated in 1996 and grew through acquisitions (from two sites
to a multinational organization with over 20 sites)
 Serving close to 100 customers in the Enterprise Computing,
Communications, Consumer, Healthcare, Industrial, Aerospace
and Defense and GreenTech industries
 Operating over 20 sites in our global network
 Employing over 30,000 people worldwide
 US6.1 billion in revenue in 2009
End-to-end lifecycle solutions
Development
Design & Engineering
New Product
Introduction
Delivery
Manufacturing &
Systems Integration
Support
After-market services
Returns
Vendor Management
Repair
Supply Chain Design
Commodity
Management
Warehousing &
Inventory Management
Global Logistics
Fulfillment
Recovery & Recycling
Partners with the best-known firms in the world!
Our Global Network
Frankenburg, Austria
Gourock, Scotland
Galway, Ireland
Kladno, Czech Republic
Ottawa, ON
Toronto, ON
Madison, WI
Manchester, NH
San Jose, CA
Ontario, CA
Dallas, TX
Austin, TX
Valencia, Spain
Oradea, Romania
Miyagi, Japan
Suzhou, China
Dongguan, China
Song Shan Lake, China
Shatin, Hong Kong
Monterrey, Mexico
Reynosa, Mexico
Kulim, Malaysia
Johor Bahru, Malaysia
Singapore
Kawasaki, Japan
Shanghai, China
Taipei, Taiwan
Laem Chabang, Thailand
Our employee demographics
Leadership expectations of Human Resources in
contributing to Celestica’s business objectives
Speed
Flexibility
Connectivity
Transparency
Our Approach / Timeline
Request for
Information
October
2004
Final Due
Diligence
& Contract
Request for
Proposal
March
2005
December
2005
• Develop initial scope
• Finalize scope
• References
• Ten suppliers identified
• Issue RFP
• Contract negotiations
• Evaluate responses
• Collect internal data
for business case
• Finalize business case
• Down select to four
Suppliers
• Evaluate responses
• Down select to two
Suppliers
• Executive approvals
• Execute contract
March
2006
Implementation Objectives
1. Deploy a common/global HR platform, payroll functionality, self-service
tools and integrated reporting across 18 countries within 36 months
2. Drive improvements in:
–
–
–
–
–
Internal / External audit compliance
Quality of HR/Payroll data
Information to support informed business decision-making
Scalability / variability
HR’s productivity
3. Reduce HR and IT’s operating cost for HR related systems
Project Timeline - Go Live by Quarter
2006
Q2
Americas
Canada
(OM, PA, PY, Time, SS)
Mexico
(OM, PA, PY, SS)
United States
(OM, PA, PY + 7 ADP
Interfaces)
Europe
Czech Republic
(OM, PA, PY)
Romania
(OM, PA, PY)
Spain
(OM, PA, PY)
Streamline / Rapid
(Ireland, UK, Scotland, Austria,
Germany, Switzerland,
Denmark, Sweden, Italy)
Q3
2007
Q4
Q1
Q2
Q3
2008
Q4
Q1
Q2
Q3
2009
Q4
Q1
Q2
Q3
2010
Q4
Q1
Project Timeline - Go Live by Quarter
2006
Q2
Asia
Malaysia
(OM, PA, PY)
Thailand
(OM, PA, PY)
Singapore
(OM, PA, PY)
Northern China
(OM, PA, PY, SS*)
Southern China
(OM, PA, PY)
Hong Kong
(OM, PA, PY, SS*)
Philippines
(OM, PA, PY)
Japan
(OM, PA, PY, SS*)
*Partial EE Deployment
Q3
2007
Q4
Q1
Q2
Q3
2008
Q4
Q1
Q2
Q3
2009
Q4
Q1
Q2
Q3
2010
Q4
Q1
Lessons Learned
Business Case
 Plan for additional resources during implementation
 No two country implementations are the same; account for complexities
 Plan for change requests
Implementation
 Global blueprinting MUST be the first step
 Global ownership of system is required
 Resource(s) with SAP HR knowledge
 Challenge system limitations
 Training at various stages of implementation
 Monitor “Live” locations during “Go Live” of new sites
 Governance structure required to monitor activities
Results
Achieved
 Improved compliance
 One version of the truth
 99% HR data accuracy
 Implementation cost
below plan
 Variable cost model
 Common feeds from
GlobalView to data
warehouse
 Ability to integrate
acquisitions within 30 days
Not Achieved
 Initial deployment timeline
 Self service deployment
 Robust reporting
capabilities to support
business decision-making
 Ability to automate mass
transactional activities (ie
hires, terminations)
Unanticipated
 Streamline
offering/GlobalView Select
 Benefits realized from
unique employee
numbers
 Regionalization of HR &
Payroll Services
 Productivity improvements
for Finance
Results were possible because of ….
Teamwork
We act as one global team with one vision, delivering on our promise
Trust and commitment
We deliver on our promises with integrity, respect and quality
Creativity
We strive for innovation and pursue the best possible solution without
compromising our business objectives
Courage
We act courageously in the pursuit of the best possible solution to
support our business
What’s next….
 Implemented Business Objects reporting tool including manager dash
board functionality
 Data privacy / security
 Evaluate Talent, Succession, Performance, Recruitment and Learning
Management System(s) functionality
 Improve HR productivity through:
– enhanced self-service functionality for HR type transactions
– integration of Streamline with GlobalView
– further regionalization/consolidation of transactional activities
 Integration with internal SAP FI module
Solid Partners
Flexible Solutions
Thank You