Transcript Document

Program Symphony
PROCESS VISION SCOPE
Global Common Core –
Process Vision Definition
(A) Master Data Management
(C) Contracting
(B) Sales & Marketing
Item Master
Sales Contracts
Management
Shop.Immucor
Customer /
Supplier Master
Product
Configuration
Management
Customer Portal
Management
Employee Master
Price & Margin
mgt
(E) Finance
GL Account
Payroll
Integration
Statutory
Accounting
Financial
Accounting &
Analysis
Cash
Management
Cost Accounting
Tax
Fixed Assets
Expense
Management
Chart of
Accounts /
Dimensions
Accounts
Payable
Account
Receivable
Invoicing
(D) Order to Cash
Pick, Pack & Ship
Warehouse
Management
Supply Planning
Order
Management
Standing Orders
Warehouse
Mobility
Inventory
Management
Demand
Planning
Customer
Management
Customer
Complaints
(I)Procure to Pay
(G) Mfg. Operations
Production Order
Management
BOM/Routings
mgt
Hours
Accounting
Lot Control &
Serialization
Kanban
Engineering Data
mgt (EDM)
(J) Field Service
Supply Planning
(MRP)
Manage Suppliers
Call Management
Field Service
Purchasing &
Contracts
Goods Receipt &
Inspection
Depot Repair
Service Financials
Analytics
Purchase
Requisition
Subcontracting
Contract &
Warranty
Management
Item Master
(L) Manage Regulatory & Compliance
(K) Quality
Quality
Management
(N) Manage IT
IT Strategy &
Architecture
(F) Planning
(H) Warehousing Mgt.
Internal Control &
SOX
Legal & Tax
compliance
Environment,
Health & Safety
Product
Certification
Infrastructure
Business
Systems
System
Validation
PCI
Compliance
(M) BI – Reporting & Analytics
Technical
Support
Applications
Management
Data
Management
Interfaces
Management
Operational
Reporting
2
Management
Reporting
Departmental
Dashboards
Key Performance
Indicators
Self Serve
Reporting
Cubes/
Analytics
Master Data Management Process Vision Scope
A. Master Data Management (Craig Burley)
L0
L1
L2
Master Data
Management
A-010
Craig Burley
Item Master
A-020
Carol Herman
Chart of Accounts /
Dimensions
A-030
Craig Burley
Customer / Supplier
Master
A-040
Carol Herman
Employee
Management
A-050
Anthony Howard
Common Data
A-010-010
Item Management
A-020-010
Chart of Accounts
A-030-010
Business Partner Master
A-040-010
Employee Master Data
A-050-010
Logistic Master Data
A-010-020
Item Default Data
Management
A-020-020
Dimensions
A-030-020
Customer Master Data
A-040-020
Amy Barnhart
Financial Master Data
A-010-030
Alternative Item Code
Systems
A-020-030
Integration Mapping
Schemes
A-030-030
Supplier Master Data
A-040-030
Tobin Chapman’s team
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
3
Sales & Marketing Process Vision Scope
L0
L1
B. Sales & Marketing (Christie Otis)
Customer Portal
Management
B-010
• Christie Otis
• Amanda Gallagher
Alice Alexandre
• Frank Pieksma
• Lisa Waltham
• Ron Imhof
• Gary Lawson
• Sue Thomas
• Danny Covington or Alyssa
Daniels (TBD)
• ** if functionality allows, maybe
add
 customer pricing
management - Scott Hizer.
 service agreement
management - Andy
Patterson
Manage Customer Center
Master Data
B-010-010
Administrative Processes
B-010-020
L2
Shop Immucor Management
B-010-030
Customer Inquiry & Reports
B-010-040
Customer Document
Management
B-010-050
Service and Pricing
Agreement Notifications
B-010-060
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
4
Contracting Process Vision Scope
L0
L1
L2
C. Contracting (Scott Hizer)
Product
Configuration
Management
C-010
(see txt box)
Sales Contracts
Management
C-020
(see txt box)
Configuration Management
C-010-010
Sales Contract Master Data
C-020-010
Quotes Management
C-010-020
Sales Contract Management
Profitability & Value Analysis
C-010-030
Admin Fees and Rebates
C-020-030
C-020-020
Price & Margin
Control
C-030
Scott Hizer
•
•
•
•
•
•
•
•
•
Price & Margin Master
Data
C-030-010
Pricing Mass Update
Process
C-030-020
Customer Group Pricing
Customer pricing Mgt
C-030-030
Manage Price Exception
C-030-040
Third Party Leasing
C-020-040
Instalment Billing
C-020-050
•
•
•
•
•
•
•
•
•
•
•
Scott Hizer
Jason Crocker
Vanessa Tirado
Susan MacKenzie
Kelly Larkin
Ron Imhof
Kathy Haber
Lee Fontaine
Tina Bethhauser
Scott Hizer
Christie Otis
Ron Imhof
Lee Fontaine
NAM Head of Sales (TBD)
Amanda Gallagher
Andrew Corkum
Frank Pieksma
Silvia Ferrari
Blair Johnston
Glenn Mason
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
5
Order to Cash Process Vision Scope
D. Order to Cash (Ron Imhof)
L0
L1
Order Management
D-010
(see txt box)
Regular Customer Orders
Process
D-010-010
Website Orders Process
D-010-020
EDI /Gfax Orders Process
D-010-030
Intercompany Orders
Process
D-010-040
L2
Hard/Soft Allocations
D-010-050
Manage & Track Orders
D-010-060
Customer Return Orders
Process
D-010-070
Manage Backorders
D-010-080
Mass Orders creation from
customer list
- Survey Orders
- Template Orders
D-010-100
Consignment Order
D-010-110
D-020
John Poynter
Customer
Management
D-040
John Poynter
Customer
Complaints
D-070
John Poynter
Standing Order Process
D-020-010
Customer Management
D-040-010
Customer Service
Complaints Management
(Comments Forms)
D-070-010
Standing Orders
Standing Orders EDI
D-020-020
Delivery Schedule Setup
D-020-040
Recall Management incl
Replacement Orders
Recall Communication
D-010-120
Order Management
• Norcross - John Poynter
• Waukesha, Stamford, Warren Vanessa Tirado
• Canada - Susan McKenzie
• Europe/EMEA - Dorothea Grootz
(non technical) Register
Calls
D-070-020
Credit Card Management
D-010-130
Instrument Orders
D-010-150
International
Customer/Distributor
Orders
D-010-160
Sales Order / Standing
Order Ack. and Proforma
Invoice
D-010-090
Global Common Core scope
BU scenario’s
Local specific process
6
Out of scope
Finance
Level 1 & 2 Processes (made it to 1 page)
E. Manage Finance (LA Correll)
L0
L1
L2
GL
Accounting
E-010
Financial
Accounting &
Analysis
E-020
Statutory
Accounting
E-030
Cost
Accounting
E-040
Tax Mgt
E-050
Cash Mgt
E-060
Fixed
Assets
E-070
Payroll
Integration
E-080
Expense
Mgt
E-090
Chart of
Accounts /
Dimensions
E-110
Integrations/ GL
Postings
Management
E-010-010
Perform Period
Closing
E-020-010
Maintain
Currency
Revaluation
E-030-010
Maintain
Standard Costs
E-040-010
Maintain Tax
Rates
E-050-010
Maintain
Cash
Transactions
E-060-010
Fixed Assets
Master Data
E-070-010
Payroll
Integration
E-080-010
Expense
Management
E-090-010
Chart of
Accounts
E-110-010
Process
Receipts
E-060-020
Depreciation
Processing
E-070-020
Commissions
on orders
E-080-020
Expense
Integration
E-090-020
Dimensions
E-110-020
Check
Processing
(positive
pay)
E-060-030
Multiple
Depreciation
Simulation
E-070-030
Maintain JV
Batch
E-010-020
Perform Yearly
Closing
E-020-020
Finance Batch
Processing
E-010-030
Intercompany
Account and
Reconciliation
related to
Inventory
Movement
E-020-040
Finalize Finance
Batch
E-010-040
Recurring /
Reversal JV
Processing
E-010-050
Intercompany
Account and
Reconciliation for
Expenses
E-020-050
Fin. Statements
E-020-060
Manage
Reconciliations
E-020-070
Maintain Opr
Manage Tax
Statutory
& Sub-Ctrct
Exemptions
Reporting
Rates
E-050-020
E-030-020
E-040-020
Maintain Cost
Manage
Maintain Local Components & Sales/Use/Pro
Surcharges
GAAP Postings
perty Tax
E-040-030
E-030-030
E-050-030
Simulate
Manage VAT
Purchase
Tax
Prices
E-050-040
E-040-040
Lock Box
Processing
E-060-040
Electronic
Processing
E-060-050
Assets at
customer sites
E-070-040
7
Accounts
Payable
Purchase Order
Processing
E-120-010
Credits
Processing
E-120-040
Acct
Receivable
Invoicing
E-130
Sales Credits
Invoices Mgt
E-130-010
Credit Card
Payments
Management
E-130-020
Collections Call
Centre
Management
E-130-030
Sales Invoices
E-130-040
Service Invoices
E-130-050
Capital
Expenditure
Project
Tracking
E-070-050
Bank
Asset Disposals
Recon’’ation and Transfers
E-060-060
E-070-060
Misc.
Invoices &
Credits
E-060-070
Integration
Mapping
Schemes
E-110-030
Accounts
Payable
E-120
Instalment
Billing
E-130-060
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
Third Party
Leasing Invoices
E-130-070
Finance
Process Vision Scope (1 of 2)
E. Manage Finance (LA Correll)
L0
L1
L2
GL Accounting
E-010
LA Correll
Tina Bethhauser,
Kathy Haber, Janice
Hopkins, Steve
Webb
Financial
Accounting &
Analysis
E-020
LA Correll
Tina Bethhauser,
Kathy Haber,
Janice Hopkins,
Zhijan Song
Statutory
Accounting
E-030
Kathy Haber
Steve Webb,
Ben Rivard
Cost Accounting
E-040
Matt Martin
John Gilroy,
Olivia Silva, Ben
Rivard
Tax Mgt
E-050
Larry Michaels
Antoaneta
Archer, Euro ?
Dawn Mumford,
Sara Paglialonga,
Zhijan Song
Integrations/ GL
Postings
Management
E-010-010
Perform Period
Closing
E-020-010
Maintain Currency
Revaluation
E-030-010
Maintain Standard
Costs
E-040-010
Maintain Tax Rates
E-050-010
Maintain JV Batch
E-010-020
Perform Yearly
Closing
E-020-020
Statutory Reporting
E-030-020
Maintain Opr & SubCtrct Rates
E-040-020
Finance Batch
Processing
E-010-030
Intercompany Account
and Reconciliation related
to Inventory Movement
E-020-040
Maintain Local GAAP
Postings
E-030-030
Finalize Finance
Batch
E-010-040
Intercompany Account
and Reconciliation for
Expenses
E-020-050
Recurring / Reversal
JV Processing
E-010-050
Fin. Statements
E-020-060
Manage
Reconciliations
E-020-070
Cash
Management
E-060
Janice Hopkins
Nikki Anglin,
Dawn Mumford,
Sara
Paglialonga,
Zhijan Song
Fixed Assets
E-070
Tanisha Johnson
Tina Bethhauser,
Kathy Haber, Euro
? Dawn Mumford,
Sara Paglialonga,
Zhijan Song
Payroll
Integration
E-080
Tiffany Padilla
Gail McNeill,
Kathy Haber,
Ben Rivard,
Euro ?
Maintain Cash
Transactions
E-060-010
Fixed Assets Master
Data
E-070-010
Payroll Integration
E-080-010
Manage Tax
Exemptions
E-050-020
Process Receipts
E-060-020
Depreciation
Processing
E-070-020
Commissions on
orders
E-080-020
Maintain Cost
Components &
Surcharges
E-040-030
Manage
Sales/Use/Property
Tax
E-050-030
Check Processing
(positive pay)
E-060-030
Multiple
Depreciation
Simulation
E-070-030
Simulate Purchase
Prices
E-040-040
Manage VAT Tax
Lock Box Processing
E-060-040
Assets at customer
sites
E-070-040
Electronic
Processing
E-060-050
Capital Expenditure
Project Tracking
E-070-050
Bank Reconciliation
E-060-060
Asset Disposals and
Transfers
E-070-060
E-050-040
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
8
Misc. Invoices &
Credits
E-060-070
Expense
Management
E-090
Rick Gilland
LA Correll,
Kim
McDaniel,
Matt Martin,
Zhijan Song
Expense
Management
E-090-010
Expense
Integration
E-090-020
Finance
Process Vision Scope (2 of 2)
E. Manage Finance (LA Correll)
L0
L1
Chart of Accounts /
Dimensions
E-110
LA Correll
Chart of Accounts
E-110-010
Dimensions
E-110-020
Integration
Mapping Schemes
E-110-030
Accounts Payable
E-120
R Gilland
Accounts Payable
Purchase Order
Processing
E-120-010
Credits Processing
E-120-040
Acct Receivable
Invoicing
E-130
Janice Hopkins
Sales Credits Invoices
Mgt
E-130-010
Credit Card Payments
Management
E-130-020
Collections Call
Centre Management
E-130-030
Sales Invoices
E-130-040
Service Invoices
E-130-050
Instalment Billing
E-130-060
Third Party Leasing
Invoices
E-130-070
9
Planning
Process Vision Scope
L0
L1
L2
F. Planning (James Archambault)
Demand Planning
Supply Planning
F-010
F-020
Master Production
Scheduling & Forecast
F-010-010
Production Planning
F-020-010
Maintain Planned order
F-020-020
Capacity Requirements
F-020-040
Horton, Harley ; Corbier, Sandrine ;
Florenz, Brian ; Romano, Pasquale ; Rivas,
Juan ; Fichter, Bruce ; Keys, Douglas ;
Kwait, Neal ; Imhof, Ron ; Grover,
Marshall ; MacKenzie, Susan ; Sanders,
Derek ; Robertson, Kelly ; Brown, Tom ;
Fiore, Nick ; DeJesus, Joel ;
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
10
Manufacturing Operations
Process Vision Scope
G. Manufacturing Operations (John MacEachern)* (see next slide )
L0
L1
L2
Production Order
Management
G-010
Marshall Grover
Doralee Amos
Lynn Worthen
BOM / Routing
Management
G-030
Lot Control
And Serialization
G-040
Dawn Mumford
Dawn Mumford,
Marshall Grover
Lynn Worthen
Cheryl White
Maintain Production
G-010-010
Maintain Employee Master
Data
G-020-010
Maintain
Bill of Material
G-030-010
Maintain Lots & Lot
Attributes
G-040-010
Production Subcontracting
G-010-020
Maintain Labor Rates
G-020-020
Bill of Material Change
Management
G-030-020
Lot & Serial Number Creation
G-040-020
Engineering Unit
Effectivity
G-060-020
Materials/Lot Issue &
Tracking
G-010-030
Report Production Hours
G-020-030
Obsolete Part/Alternative
Items Management
G-030-030
Lot & Serial Tracking
G-040-030
Maintain E-Items
G-060-030
Maintain Rework Production
Order
G-010-040
Backflushing
G-020-040
Task & Operations
Management
G-030-040
Lot Blocking/Unblocking
G-040-040
Main Engineering BOMs
G-060-040
Close Production Operations
G-010-050
Report and Analyze
Production Variances
G-020-050
Operations Rate Update
Management
G-030-050
Lot Expiry Date Update
G-040-050
Report and Analyze
Production Costing
G-020-060
Work Center
Management
G-030-060
Lot Disposition
G-040-060
Hours Accounting
G-020
Machine Management
G-030-070
Maintain Serializations
G-040-070
Kanban
G-050
Replenishment Orders
G-050-010
EDM (Engineering
Data Management)
G-060
Dawn Mumford
Item Revision Control
G-060-010
Global Common Core scope
BU scenario’s
Item Routing Management
G-030-080
Operations Cost
Management 11
Local specific process
Out of scope
Norcross:
Waukesha (no system curremtky in place)
•G-010 – Marilyn York and Jean Ann Bongiovanni
•G-020 – David Jones
•G-030 - BOM /Routers – Mort Alzona and Bruce Fichter
•G-040 - Lot Control and serialization – Ramon Allende/Bruce Fichter
•G-050 - Kanban – We don’t have a formal Kanban process here
•G-060- EDM – Connie Wilson
Derek Saunders
Gena Dierauer
Tina Bethauser
BIOARRAY
STAMFORD
Brian Florenz and Tom Desrosier. Brian is our
production planner master scheduler and
would be involved in all boms and work
orders for manufacturing.
Tom is both our buyer but also the erp
administrator and John gillroy/Tina B. accountant and he is really good too.
In Warren, we will have another person, Nick Fiore
starting this Friday to help with this project.
Peter would like everything to funnel through myself and
Nick, Nick to eventually be the lead for this project at the
Warren site.
Initially, the plan is for me to handle G-020, G-030, G-060
and for Nick to handle G-010, G-040 and G-050, but we
will probably overlap as well.
Bob Franzblau
12
Warehousing Management
Process Vision Scope (revised as of 10/3/2014)
L0
H. Warehousing Management
Inventory and Warehouse Management
L1
L2
H-020
Manage Master Data
H-020-010
Inventory Valuation
H-020-070
Manage Receiving and
Inventory Storage
H-020-020
Inventory Reports
H-020-090
Manage Logistic
Movements
H-020-030
Replenishment
H-020-100
Manage 3PL and VMI
H-020-040
Warehouse Mobility
Cycle Counting (include
Physical Inventory)
H-020-050
Pick, Pack & Ship Process
H-020-110
Physical Inventory
H-020-120
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
13
Warehousing Management
Process Vision Scope (old)
L0
H. Warehousing Management (William Cantrell)
L1
Warehouse
Management
H-010
William Cantrell
Kenneth Crowson
Robert Barkley
Inventory Management
H-020
William Cantrell
Kenneth Crowson
Robert Barkley
Warehouse Master Date
H-010-010
Manage Inventory Storage
H-020-010
L2
Pick, Pack & Ship
D-050
Moved from O2C
William Cantrell
Inventory Valuation
(multiple methods)
H-020-070
Location Control
H-010-020
Manage Inventory
Movements
H-020-020
Inventory Adjustments
H-020-080
Warehouse Mobility
H-010-030
Material Disposal / Waste
H-020-030
Inventory Reports
H-020-090
Manage 3PL and VMI
H-020-040
Warehouse
Mobility
D-xxx
William Cantrell
Maintain Shipments
D-050-010
Plan/manage
shipping/delivery
D-050-020
Pick orders
D-050-030
Replenishment
H-020-100
Cycle Counting
H-020-050
Print packing slip from RPL
transaction
H-020-110
Finished Goods Inspection
and Release
H-020-060
Physical Inventory
H-020-120
Back Orders/ On Hold
Management
D-050-040
Manifest /Freight
Management
D-050-050
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
14
Procure to PayProcess Vision Scope
I. Procure to Pay (Darcy Ursulescu)
L0
L1
L2
Manage Suppliers
I-070
T Chapman
N Kwait
T Liedtke
T Liedtke; K Duden;
J Archambault
Purchasing &
Contracts
I-020
T Chapman
C Herman
Purchase
Requisitions
I-030
T Chapman
F Billingham
Goods Receipt &
Inspection
I-040
K Crowson
S Macklin
Purchase Intercompany
Materials
I-010-010
Purchase Order
Management
I-020-010
Maintain
Purchase Requisitions
I-030-010
Receive Materials
I-040-010
Supplier Demand Visibility
I-010-020
Return Purchase Orders
I-020-020
Manage & Maintain RFQ
I-030-020
Perform Quality
Inspections
I-040-020
Perform Supplier Rating &
Certification
I-070-020
Analyse RFQ Results
I-030-030
Determine Discrepant
Material Disposition
I-040-030
General Spend Analysis
I-070-030
Supply Planning
(MRP)
I-010
Price Management
I-020-030
Blanket PO Management
I-020-040
Maintain ur Req Approval
(incl Mobility)
I-030-040
Subcontracting
I-050
T Chapman
Maintain Subcontracting
Purchase Orders
I-050-010
Maintain Supplier
Sourcing Data
I-070-010
Monitor Vendor
Performance
I-070-040
Maintain Back Orders
I-020-050
Supplier Change
Notifications
I-070-050
Service Procurement
I-020-060
Global Common Core scope
Purchase Contracts
I-020-070
BU scenario’s
Local specific
process
Out of scope
Self-Service Expenses
I-020-080
15
Field Service – (new as of 6/16/2014)
Process Vision Scope
J. Field Service (Andy Patterson)
L0
L1
Call Management
J-010
JIM Hoskinson
Field Service
J-020
Darren Lewis
Depot Repair
J-030
Darren Lewis
Contract &
Warranty
Management
J-040
Andy Patterson
Service Financials
Analytics
J-050
Andy Patterson
Call Entry
J-010-010
Field Service Planning
J-020-010
Depot Order Entry
J-030-010
Warranty Management
J-040-010
Service Billing
J-050-010
Contract Management
J-040-020
Service Revenue
Processing
J-050-020
Call Assignment
J-010-020
L2
Call Transfer
J-010-030
Call Troubleshooting
J-010-040
Call Resolution
J-010-050
Service Order Entry
J-020-020
Service Order
Assignment/Dispatch
J-020-030
Service Order Update
J-020-040
Service Order Completion
J-020-050
Field Service Logistics
J-020-060
Depot Order Release
J-030-020
Depot Order Update
J-030-030
Contract Renewal
J-040-030
Service Analytics
J-050-030
Depot Order Completion
J-030-040
Depot Logistics
J-030-050
Depot Hours Accounting
J-030-060
Configuration mgt
J-020-070
Global Common Core scope
Service Order Hours
accounting
J-020-080
BU scenario’s
Local specific process
Test Equipment Mgt
J-020-090
16
Out of scope
Field Service – (old)
Process Vision Scope
J. Field Service (Andy Patterson)
L0
L1
L2
Call Management
J-010
JIM Hoskinson
Reverse Logistics
J-020
Darren Lewis
Field Service
Management
J-030
Andy Patterson
Warranty/Claims
Management
J-040
Andy Patterson
Service Contract
Management
J-050
Andy Patterson
Service Order
Management
J-060
Darren Lewis
Service Invoicing
J-070
Darren Lewis
Register Calls
J-010-010
Service Returns
J-020-010
Installation Management
J-030-010
Warranty Management
J-040-010
Register Service Contracts
J-050-010
Service Order Planning
J-060-010
Maintain Service Invoice
J-070-010
Technical Complaint
Management
J-010-020
Customer Replicable Parts
Management
J-020-020
Serial Part Replacement
J-030-020
Process Warranty
J-040-020
Service Contract
Management
J-050-020
Manage Service Orders
J-060-020
Service Invoice Processing
J-070-020
Complaint
Troubleshooting &
Analysis
J-010-030
Serial Part Replacement
J-020-030
Determine Discrepant
Material Disposition
J-020-040
Manage Returns &
Exchanges
J-020-050
As Build/As Is
Configuration
Management
J-030-030
Schedule and Process
Periodic Maintenance
J-030-040
Field Tech inventory
Management
J-030-050
Warranty Reporting
J-040-030
Warranty
Contract evaluation and
renewal
J-040-040
FSE Planning & Scheduling
J-030-060
Field Service Time
Tracking & Billing
J-030-070
Global Common Core scope
BU scenario’s
Manage Returns &
Exchanges
J-030-080
Local specific process
17
Out of scope
Quality Management
Process Vision Scope
L0
L1
K. Quality Management (Gary Lawson)
Quality
Management
K-010
Gary Lawson
Maintain Quality Master
Data
K-010-010
Gary Lawson
L2
Maintain & Process
Quality Inspections
K-010-020
Gary Lawson
NCMR & Materials
Disposition
K-010-030
Serena Macklin
CAPA Process
Integration
K-010-040
Gary Lawson
Define Quality
Measurements
K-010-050
Serena Macklin
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
18
Manage Regulatory & Compliance
Process Vision Scope
L. Manage Regulatory & Compliance (Mohamed J., Howard Y., Jonathan C.)
L0
L1
Internal Controls
& SOX
L-010
Mohamed Jalloh
and Jenny Jin
Audit Planning
L-010-010
Environment
Health & Safety
L-020
Legal & Tax
Compliance
L-030
Mohamed Jalloh
and Jenny Jin
Infrastructure
Business Systems
L-040
Jonathan Cisneros
Shawn May
Product
Certification
L-050
Howard Yorek
System Validation
L-060
Jonathan Cisneros
Shawn May
PCI Compliance
L-070
Mohamed Jalloh
and Jenny Jin
Maintain Item Health &
Safety Classification
L-020-010
Maintain Statuary Tax
Regulations &
REporting
L-030-010
Maintain System
Validation
L-040-010
Product Certification
L-050-010
21 CFR Part 11
Compliance / ESignature
L-060-010
Credit Card Security
L070-010
IFRS
L-030-020
Implementation System
Validation
L-040-020
Maintain
UDI/GTIN Data
L-050-020
User Requirements
L-060-020
Tax Auditing Processing
L-030-030
System Validation Change
Control Process
L-040-030
Segregation of Duties
SOD
L-010-020
L2
ISO Audit
L-010-030
Global Common Core scope
BU scenario’s
Functional
Requirements
L-060-030
Maintain Tax Data
L-030-040
Detailed Design
Specifications
L-060-040
Medical Device Excise Tax
Calculation/Reporting
L-030-050
User Acceptance
L-060-050
Sunshine Act
Auditing/reporting
L-030-060
Performance
Qualification
L-060-060
Local specific process
Out of scope
19
Operational &
Installation
Qualifications
L060-070
BI Reporting & Analytics Process Vision Scope
M. BI Reporting & Analytics (Richard Pentecost, Rob Schoenborn)
L0
L1
Operational
Reporting
M-010
Richard Pentecost
Management
Reporting
M-020
Richard Pentecost
Key Performance
Indicators
M-030
Richard Pentecost
Cubes / Analytics
M-040
Richard Pentecost
Departmental
Dashboards
M-050
Richard Pentecost
Ad Hoc Reporting
M-060
Richard Pentecost
Operational Reporting
M-010-010
Management Reporting
M-020-010
Key Performance Indicators
M-030-010
Cubes / Analytics
M-040-010
Departmental Dashboards
M-050-010
Ad Hoc Reporting
M-060-010
L2
Global Common Core scope
BU scenario’s
Local specific process
Out of scope
20
DRAFT – For Discussion
Purpose
Manage ITProcess Vision Scope
N. Manage IT
L0
L1
L2
IT Strategy &
Architecture
N-010
Nate Roewe
Technical Support
N-020
Raj Sharma
Enterprise Architecture
N-010-010
L1 to L3 Support
N-020-010
Network Design
N-010-020
Vendor Managed Services
Support
N-020-010
Hardware Design
N-010-030
Data Base Administration
N-010-040
Brian Johnson
Application Administration
N-010-050
Disaster Recovery
N-010-060
Application
Configuration
Management
N-030
Raj Sharma
Data Management
N-040
Antwain Robinson
User Management
N-030-010
Karam Elahi
Data Governance
N-040-010
Job Management
N-030-020
Karam Elahi
Data Migration
N-040-020
Interfaces
Management
N-050
Winnie Tsui
Interface Management
N-040-010
Custom Interface
Development
N-040-020
Patch Management
N-030-030
Karam Elahi
Application Configuration
N-030-040
Enterprise Modeler
(DEM)
N-030-050
Global Common Core scope
Customization &
Personalization Management
N-030-050
BU scenario’s
Local specific process
Out of scope
21