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Parcel Industry Overview Jerry Hempstead Observations Comments Issues Inland Water 1 Transportation Strategy SCMN 4780 KIA Motors Logistics Program Mercedes Hernandez Garner Observations Comments Issues Inland Water 2 Transportation Strategy SCMN 4780 Wiring Harness Decision Assumptions Calculations Recommendation Inland Water 3 Transportation Strategy SCMN 4780 Third Party Logistics (3PL) 3PL 4 Transportation Strategy SCMN 4780 3PL Industry Objective Logistics Service Provider Inland Water Third Party Logistics Firm 5 Shipper Transportation Strategy SCMN 4780 Third Party Logistics Defined THIRD PARTY LOGISTICS is an industry to which a shipper (owner of transported goods) outsources various elements of the supply chain to perform some / all logistics management functions including inbound freight, customs, warehousing, order fulfillment, distribution and outbound freight. • • • • Inland Water Initiated in 1980s when companies began looking for opportunities to improver logistics performance. FedEx drew attention to 3PL service by offering JIT delivery FedEx success in 3PL marketplace opened it up to competition Initially primarily domestic coverage, 3PL industry is now global in character with a revenues approaching $150 billion in NA 6 Transportation Strategy SCMN 4780 3PL Industry Characteristics Inland Water 7 Transportation Strategy SCMN 4780 3PL Outsourcing Opportunity For the shipper … 1. To acquire skills / resources not available internally 2. To achieve competitive advantage through outside expertise 3. To allow company to focus on its core competencies 4. To improve operational productivity and customer service 5. To improve business process efficiency 6. To avoid making capital expenditures Inland Water 8 Transportation Strategy SCMN 4780 Types of 3PLs There are three types of third party logistics providers: 1. Asset Based – 3PL companies that use their own trucks, warehouses and personnel to operate the client’s business 2. Management Based – 3PL companies that provide the technological and managerial functions to operate the logistics functions of their clients, but do so using the assets of other companies and do not necessarily own any assets 3. Integrated Providers – 3PL companies that can either be asset based or management based that supplement their services with whatever services are needed by their clients Inland Water 9 Transportation Strategy SCMN 4780 3PL Application to Industry 1. Computers 2. Retail 3. Chemicals 4. Medical 5. Automotive Inland Water 10 Transportation Strategy SCMN 4780 Top 10 Services Outsourced to 3PL 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Freight payment & auditing Warehouse operations Carrier selection & rate negotiation Logistics information systems Shipment planning Fleet management Packaging Customer relations Customer order processing & fulfillment Total supply chain (logistics) management Inland Water 11 Transportation Strategy SCMN 4780 Top 10 Global 3PL Companies # 3PL Company HQ Location 1 UPS Solutions Atlanta, GA $ 8.90 35,000 100 2,000 4,600 2 C. H. Robinson Eden Prairie, MN $ 8.60 8,000 100 n/a n/a 3 Expeditors International Seattle, WA $ 5.60 12,600 110 n/a n/a 4 DHL Logistics Bonn, Germany $ 4.80 185,000 2,500 45 10,500 5 Uti Worldwide Long Beach, CA $ 4.50 20,500 260 1,250 1,825 6 Kuehne & Nagel Schindellegi, Switzerland $ 3.90 53,000 500 n/a n/a 7 Catapillar Logistics Morton, IL $ 3.50 12,000 130 n/a n/a 8 DB Schenker Essen, Germany $ 3.20 62,000 500 n/a n/a 9 Penske Logistics Reading, PA $ 3.00 9,600 150 2,300 4,100 $ 3.00 14,800 240 n/a 10 Panalpina World Transport Basel, Switzerland Inland Water Revenue 12 Employees Warehouses Tractors Trailers n/a Transportation Strategy SCMN 4780 3PL Provider Differentiation • • • • • Inland Water Focus on shipper business performance and value Employ performance measures that track shippers specific business objectives Emphasize flexibility and responsiveness to changing supply chain conditions Open flow / exchange of information (transparency) Target strategic (long-term) solutions 13 Transportation Strategy SCMN 4780 3PL Industry – Gap Issues Service Issues Lack of continuous improvements Service levels not realized IT capabilities insufficient Cost reductions not realized Lack of project management skills Unsatisfactory transition during implementation Lack of global capabilities Benefits not achieved in a timely manner Promising services they do not have Lack of business process integration Lack of industry-specific knowledge Inability to form meaningful / trustful relationships Inland Water 14 Shipper 46% 46% 43% 36% 35% 31% 30% 25% 25% 26% 20% 12% 3PL 19% 31% 31% 34% 17% 25% 21% 18% n/a 26% 11% 13% Transportation Strategy SCMN 4780 Shipper Benefits Attributed to 3PLs Measureable Benefits Logistics Cost Reduction Inventory Turn Improvement Logistics Fixed-Asset Reduction Order Fill Improvement Rate Order Accuracy Improvement Inland Water 15 2011 Survey 13% 9% 25% 79% 87% Transportation Strategy SCMN 4780 3PL Industry Status • • • • • • • • • Inland Water Shippers continue to increase use of 3PL outsourced services Demand for transactional / operational logistics services greater than demand for strategic management value-added services 3PL industry revenue will continue to grow at a 10%+ rate per year, almost 5 times the growth rate of US GDP International logistics management is largest growth sector Joint gainsharing contracts have not taken hold Typically, 3PLs rank its relationship with shippers higher than the reverse but the gap is closing A significant logistics talent gap exists for both 3PLs and shippers 4PLs (integrate resources / capabilities / technology) in demand Strategically, nearshoring is growing opportunity for 3PL services 16 Transportation Strategy SCMN 4780