Transcript SECURITY GUARD ORIENTATION

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PWM Welcomes You To Our Basic
Introduction Training Orientation Program
This presentation serves as a core training
component for existing staff. As such it is offered
free of charge and is not considered a paid training
session!
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The orientation module consists of this slide
show, followed by an online test.
The pass mark for the test is 80%.
Please feel free to take notes during the
presentation. All marks will be automatically
recorded at our remote server.
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The PWM Management Team
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Paul McDougall – President
Bob Chapman – Vice President
Rhona Aitken-Steel – Edmonton Branch Manager
Penny Heilman – Medicine Hat Branch Manager
Bob Francis – Administration
Ramon Plante - Operations Manager
Ron Stewart –Account Manager
Susan Spence –Account Manager
Marguerite Corliss- Human Resources/Scheduling
Mike McKeown – CCTV / IT
Brian Phaneuf – Corporate Training Officer
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PWM is first and foremost a customer service company
whose product is security. You, as an employee, are seen to
be a representative of PWM at all times to our clients.
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As a result, your best efforts will have a positive effect upon
your own reputation and that of PWM. On the other hand,
any shortcomings will have a negative effect on your
reputation and that of PWM.
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Remember that negative interactions linger in the
customer’s mind much longer than positive experiences. It’s
not fair but it is reality!
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Our clients deserve a security guard:
Who
a) reports to work on time,
b) is in a full and well
maintained uniform,
c) acts professionally at all times.
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• The Guard who accepts shifts will be expected to fulfill those shifts to the
best of their ability at all times.
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If a guard is going to be absent from a scheduled shift the guard must
inform the office not later than six hours prior to the commencement of
the shift. Guards failing to do so will be considered a no show and will be
subject to discipline as laid out in the employee handbook.
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A guard will be punctual. If a guard is going to be late they must call the
Supervisor as soon as possible to advise them of their tardiness and
their approximate arrival time.
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• The guard will wear the complete PWM uniform while working. If
travelling to or from work in uniform on public transit, a guard will
always wear the complete uniform.
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The guard will always be familiar with the Post Orders for the site
to which they are assigned and will follow them at all times.
• The guard will always be safety conscious. They will report any
unsafe act or condition to the Supervisor on duty.
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They will report any workplace injury promptly to the Mobile and
complete any required WCB forms as may be required within 24
hours.
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• The guard will always check in and out from the work site by radioing
the Mobile Supervisor on duty. For those working alone they will
ensure hourly check-ins with the Mobile Supervisor.
• Where required, as determined by PWM, the guard will wear the
required Personal Protective Equipment (PPE) equipment at all times.
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The guard will always complete a full and complete Security Report
for all shifts worked. They will submit such reports along with their time
sheet no later than 15:30 on a Monday, or Tuesday before 15:30 if
Monday is a holiday, prior to a Friday pay day. The guard will complete
a separate time sheet for each pay period.
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• The guard will remember that they represent PWM and the client
while they are working so they will always conduct themselves in a
calm, professional manner.
• The guard will always comply with all policies contained in the
Security Guard Policy Manual.
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The Company provides a uniform and most of the site
required equipment.
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When you leave the Company, all uniforms and equipment
are to be returned, dry cleaned and in good condition. The
deposit will be returned to you less dry cleaning fees and cost
retrieval for missing parts
The company has two distinctive uniforms.
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One is worn by our “Entry Level Guard” and is primarily Tan
and Black. There is a $200 deposit for this uniform.
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One uniform is Black and is worn by the PWM “Elite Team”
Guards. A $350 deposit is required.
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•All equipment given to you must be returned.
•No personal clothing may be worn over your uniform while
on duty.
•You must wear complete uniform AT ALL TIMES
•You must wear your uniform complete not just your “sweater”
or your “jacket”.
•No non-uniform baseball caps, toques or other items shall be
worn, EXCEPT religious headgear which must be black in
colour
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Clean black shoes or boots with black laces. The guard must
also wear black socks as part of their uniform.
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The guard must also wear black pants and the company
issued black tie.
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Cosmetics must be kept to a minimum and be of a natural
appearance. Bright makeup, lipstick or eye shadow is not
allowed. PWM reserves the sole right to determine what
level of makeup is appropriate and permitted.
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Security guards are to be clean shaven for all shifts. Fully
grown moustaches and beards are permitted provided that
they are neat and trimmed.
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•A security guard’s hair must be neat and tidy at all times and
worn in such a way so as not to impede their work. Long hair
must be tied back.
•No jewelry other than a ring or wedding band set and a
wristwatch are to be worn while on duty, unless required to
conform with religious requirements. Necklaces and bracelets
(except medical information bracelets or necklaces), earrings
and visible body piercing items are NOT permitted. (You may
wear studs in your ears)
•Once again, your appearance represents who you are which in
turn represents PWM. We must be seen to be professional at all
times.
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You are in the service industry and our product is
Security
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The client depends on YOU being there
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PWM depends on YOU being there
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The client trusts us to deliver security when they want
and how they want
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If they don’t trust us we lose the contract and YOU lose
work
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It is understood that employees get sick or
have family emergencies from time to time.
In order for us to ensure our service to the
client be seamless, it is imperative that you call
in at least 6 hours prior to the beginning of a
scheduled shift in order that a replacement
may be found.
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All sick days are unpaid as you are an hourly
paid employee.
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All sick leaves require a doctor’s
note.
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If you require time off you must come into the office and fill in
a “time off request form”.
•If you are going to be away from the company for longer
than a week you must apply for a “leave of absence”, which
may or may not be granted.
•If you leave the Province or Country you will be required to
resign and turn in your uniform. You may be re-hired upon
your return.
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• If you are out of contact with the office for more than 30 days
in-a-row you will have been deemed to have abandoned your
job and will be terminated by the company.
•Under the labour code you are entitled to the following
vacation time off, based on time served:
0-365
1 year to 2 years
2 years to five years
5 years +
no time off
1 week
2 weeks
3 weeks
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No eating or drinking while on duty except on breaks
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Stand erect at all times
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Don’t touch client’s property
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No watching T.V. or playing video games
During any shift, employees are expected to remain alert to
their surroundings at all times. Any employee caught
sleeping on duty will not be paid for the shift and will be
subject to immediate disciplinary action ranging from
suspension to termination depending upon the
circumstances
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Always be polite and helpful
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Be firm
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Don’t lose your temper even if you feel
provoked
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You are a representative of yourself, PWM
and the client- act accordingly
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You must check in and out at the start & end of your shift
with Supervisor
If there are problems you must inform the Supervisor
If you are going to be absent or late call the Supervisor
If you are injured on site you MUST call the Supervisor
Call the Supervisor at 403-237-6899
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In keeping with PWM’s dedication to a healthy and
productive work environment, it is forbidden to smoke any
tobacco or narcotic product in any PWM vehicle or Client
site at any time.
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When on an authorized break, employees must step off
premises, out of the view of the public to smoke and must
extinguish and dispose of cigarette butts in a responsible
manner.
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Breaches of this policy will result in immediate disciplinary
action.
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All employees of PWM Loss Prevention Inc are
prohibited from accepting gratuities from clients,
vendors, suppliers or service agencies. Gratuities
include money, gifts, trips, samples, draw tickets,
lodgings, discounts or similar compensations.
Employees MAY NOT under any circumstances
request discounts or free merchandise from
Clients, customers or tenants.
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Due to the nature of the security industry it is not always
possible to schedule individuals for the same time and site
from week to week.
Every effort will be made to develop a consistent schedule
and to accommodate any special needs but no guarantees
can be made.
All employees are expected to be flexible in work locations
and times.
IF YOU ACCEPT A SHIFT YOU MUST TAKE THE SHIFT
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Cell phones issued to you by PWM or the client are for
business use only.
When you carry a personal cell phone on the job you must:
•Only use it to communicate with PWM or Emergency
services.
•Keep it in your pocket on vibrate.
•Do not answer or use while on duty.
•Only use while on designated breaks and out of client and
public view.
•Do not talk, text, email, listen to music or play games.
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Handcuffs and Batons are not permitted to be
worn or used unless the employee has been
through a PWM approved course.
You must have permission from PWM to carry
handcuffs or Batons.
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The PWM Way
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Guards will stand erect while on shift, unless
designated seating is provided either by the
client or PWM. Leaning against a wall, leaning
over a counter or slouching is not permitted.
Guards must never be seen with their hands in
their pockets.
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Patrolling
•Every occurrence and anomaly must be recorded on the
Security Report
•Frequency of patrols are set down in the Post Orders
•Vary the patrol pattern
•Vary the patrol start times
•Always be alert and suspicious of the surroundings &
circumstances, call for back up before pursuing the situation.
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Patrolling
BE AWARE of the location of:
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All entrances and exits
Firefighting Equipment and its use
First Aid equipment
Light and power sources
Telephones
Any hazardous materials
Location of water shut offs
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Patrolling
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Maintain a safe distance of at least 6 feet between
yourself and any suspects.
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Keep your hands out of your pockets when dealing
with suspects.
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Walk well out from any walls especially when
approaching corners.
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If you come upon a Break & Enter and are unsure
whether the suspect (s) are still inside, DO NOT
ENTER! Call police and maintain surveillance at the
most obvious exit route.
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Patrolling
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Do not release any guard’s home address, phone
number or vehicle description to an outsider.
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Do not release any PWM business info
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Do not chase suspects away from the site
• Before you leave home to start your shift make sure
you have a pen, flashlight, watch and your report pads.
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•Discipline is an important part of PWM integrity.
•Having a disciplinary policy protects all involved and
keeps a measure of respect to our Guards, Management
and Clients.
•It protects guards from being let go for a minor infraction
of company rules, and gives them a second chance with
help and guidance.
•It protects our administration from being sued by
Employees and the Labour Board for unfair dismissal.
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It lets our clients know that we are a caring, “Fair Business”
by taking the appropriate actions when problems occur on
the job site. Giving them a sense of protection and comfort.
The PWM Disciplinary Policy is as follows:
Oral Reprimand or verbal warning
For minor infractions an oral reprimand may be
sufficient. A second oral reprimand may be given if the
supervisor feels that the first reprimand has been
misunderstood or that progress has taken place albeit
not to a sufficient level. Oral reprimands must be
recorded by the supervisor as to nature, time and
response. Certain circumstances may be so severe it
requires disciplinary action to proceed directly to a
written reprimand.
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Written Reprimand or written warning
Written reprimands are reserved for failing to respond to an oral
reprimand, and for more serious matters. These documents must be
discussed with the employee and then placed in the employee’s
personnel file.
Suspension
A suspension may be considered if there is:
•a serious matter where immediate termination is not considered or;
•where an employee is either under investigation or has been charged
with a Criminal Offence, whether on or off duty, where it might interfere
with their ability to perform their duties.
Length of suspension is to be determined by senior management. The
employee doesn’t lose their job but are not paid during this time.
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Resignation or Termination
Any employee who wishes to tender a resignation must
provide advance notice in accordance with the following
guidelines:
0-365 days of service
1 year to 2 years of service
2 years to five years of service
5 years + of service
1 week
1 week
2 weeks
3 weeks
Upon resignation or termination, the employee MUST return
all uniform items and all other Company property in your
possession within 5 business days.
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Grounds for immediate dismissal
•Theft
• Fraud
• Behaviour detrimental to the business
• Fighting or acting violent in the workplace
• Insubordination
•Sleeping on the job
•Impersonating a Police Officer
•Theft of Communications e.g. unpaid personal long
distance phone calls
•False Statement on Application form
•Conviction of a crime under the Criminal Code of Canada
•Wilful violation of safety rules
•Possession of a weapon on Company or Client property
•Wilfully damage property
•Serious unsafe acts
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Each pay cycle runs from 00:01 hours Saturday to 23:59
hours Friday in bi-weekly increments.
Security Reports and Time Sheets must be submitted by
NO LATER THAN 15:30 hours on the Monday ( Tuesday if
Monday is a stat) following the end of the pay cycle
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•Time sheets may be submitted in person, by fax, or by
using the time sheet submission form on our web site
www.pwmsecurity.com
•It is your responsibility to ensure that these documents
arrive safely and on time
•If the Time Sheet or Security Reports are not received by
15:30 hours on Monday, your pay will not be processed
and you may have to wait until the following Wednesday!
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•A shift report MUST be completed for every shift worked
and submitted along with your time sheet in order to verify
days and hours worked.
•At some locations (particularly retail stores), it is a
requirement that the shift report be signed by the site
manager
•Failure to have the report signed as proof of attendance
could result in the client not paying for the shift and the
employee not being paid. If in doubt of the policy for a
specific location, please ask your supervisor to clarify.
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The Company is required by law to deduct
certain monies from pay such as Income Tax,
Canada Pension, Employment Insurance
premiums and any other deductions prescribed
by law.
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It is PWM policy that all payroll
Cheques are to be direct deposited
to your bank account.
You must provide PWM with either a
void cheque or your banking
Information as soon as you are hired. Failure to
provide this information could cause a delay in you
getting paid.
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Vacation pay is calculated as 4 per cent of your gross
pay and is banked for you until you need it for your
vacation.
The purpose of vacation pay is
to give you a pay cheque
while you are on vacation.
You may ask twice during a
calendar year to receive your
vacation pay. Vacation pay will not be
paid in a separate cheque.
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Upon receipt of a Garnishee order, the Company will
notify the employee prior to any monies being deducted
from their pay.
The employee must be aware that the Company
Is compelled by law to adhere to these orders and will
not make exceptions for any legally binding order.
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It is the policy of the Company
that we do not normally facilitate
“Pay Advances.”
Letters of employment
• It is the Company’s policy that we will
not commit to a letter of Employment
until the employee has a proven track
record of accepting shifts
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All new employees are subject to the following:
•A three (3) month probationary period for employees
who can work full time hours.
•A six (6) months for employees who can only work a few
shifts per month.
Should the employee not be successful during this period
they will be terminated without notice.
During this period the employee may also leave without
notice.
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PWM recognizes the right of an individual to
take maternity/paternity leave as outlined
within federal legislation.
PWM requires two (2) weeks notice in
Advance of the employee leaving.
This leave is without pay although Employment
Insurance benefits apply. The Company will
keep a position open (but may not be the same
job) should they wish to return provided it is
within 52 weeks.
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•The company recognizes the important role the
military plays in maintaining our way of life.
•To that end, upon written documentation from the
military that the employee has been called to
active duty, the Company will grant military leave.
•The Company undertakes to keep a position
available to that person upon their return from
active duty.
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•Where an employee has been subpoenaed to
either jury or witness duty, the employee must
present the subpoena to the Company so that
Management can make arrangements to
accommodate for their
absence.
•The leave is granted without pay
but the employee may be able to
recoup monies through jury duty
or witness attendance payments.
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•Due to the nature of our business it is the duty of all
employees to report any pending police investigations or
criminal charges (except for minor traffic offences).
to the company as soon as you are aware of them.
You may be suspended pending
an investigation by PWM and the
Solicitor General Office.
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•You should have a personal note book when you
are working. This book should be bound and if
possible the pages should be numbered..
•The note book is for Security work only and
should only include notes taken by the employee
while they are on duty.
•Your note book can be called into evidence in the
event you are called into court to testify.
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•DO NOT write anything such as personal phone numbers,
shopping lists, take out orders or any thing else that is of a
personal nature in your note book.
•Do not remove pages from the middle of the note book.
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People who write reports on a daily basis learn it is critical to use
the 5 W’s and an H.
•Who
•What
•Where
•When
•Why
•How
The five W’s are particularly important when you are filling
out occurrence reports.
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Who is involved? Who are the witnesses? Who are
the suspects? Who are the accused? Who is
charged? Who are the Officers?
What?
What happened? What damage was done? What
are the losses?
Where?
Where did it happen? Where is the location or
locations?
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When?
What is the date? What is the time? When did
the incident occur?
Why?
Why did this happen? (What are the motives
behind the incident? Do Not speculate or offer
opinions. Only offer facts.)
How?
How did you come to know of this incident?
How did the incident occur? How long did the
incident last?
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Health and Safety Policy
PWM Loss Prevention Services Inc. is committed to a strong
health and safety program that protects its employees,
contractors, its property and the public from accidents.
Employees at every level, including management, are
responsible and accountable for PWM’s overall health and
safety initiatives. Complete and active participation by
everyone, every day, in every job is necessary for the safety
excellence PWM expects. PWM’s management supports
the coordination and cooperation of all workers concerning
health and safety on the job.
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PWM Security Guard and/or Employee Responsibilities:
•To read, understand, and comply with this firm’s safety
policy, safe work practices, procedures, and rules.
•To wear the safety equipment and personal protective
devices and clothing required by legislation and their
employer.
•To notify their supervisor(s) of any unsafe conditions or acts
that may be of danger to other workers or themselves.
•To report all accidents and injuries to their supervisor(s) as
soon as possible.
• To take every reasonable precaution to protect the safety of
other workers and themselves.
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•Since we use public airways to transmit our messages it is paramount that
we act in a very professional manner AT ALL TIMES.
• Idle chatter and joking around on air will not be tolerated and may be
subject to disciplinary action
•Sensitive matters must be communicated by phone after alerting the
intended recipient caller by radio.
• Such sensitive matters include but are not limited to: personal information
and site specific matters.
•Clear the air during an emergency
•If you are on a site with a radio you must book on and off with the radio.
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In the Regulations:
Section 1 (g) Competent in relation to a worker means
adequately qualified, suitably trained and with sufficient
experience to safely perform work without supervision or with
only a minimal degree of supervision.
Section 13 (1) If work is to be done that may endanger a
worker, the employer must ensure that the work is done
safely.
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a) by a worker who is competent to do the work or
b) by a worker who is working under the direct supervision of
a worker who is competent to do the work.
Under the act:
Section 4-1 Purpose of discipline, discipline will be necessary
when:
•unsafe behavior persists
•unsafe behavior is so reckless it exposes others to possible
severe injury
•it brings home the seriousness of the safety infraction
•paves the way to dismissal when warranted by means of due
process.
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A worker may refuse work if they feel the work is
unsafe.
A supervisor will attend the work site and make
such changes so as to reduce or eliminate the
hazard.
At this point the worker must continue on with the
work once the hazard has been eliminated.
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Under the Code:
Part 11 section 182 If a worker has an injury on the job site
the worker must report the injury to the employer immediately.
Part 18 section 228 A worker must
a) Use and wear properly the appropriate PPE (Personal
Protective Equipment) specified in the code in accordance
with the training and instructions received.
b) inspect personal PPE before using it and
c) not use PPE that is unable to perform the function for
which it is designed.
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Do not walk, lean sit or stand on anything that may be
unstable or unsafe.
Do not climb on storage racking or stocking shelves.
Do not climb under anything unless in designated and
identified areas.
Do not wear dark glasses or clothing that obstructs your
vision.
Know of all vehicles in your area and their direction of travel.
Be certain drivers know you are there by communicating with
them.
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Know the position of all other pedestrians in your work area
and be certain they know your position.
Watch for flooring/surfaces that are uneven or in need of
repair.
Practice good housekeeping techniques - pick up garbage,
wood, strapping and any other trip or driving hazard
immediately and place them in the appropriate container.
Always look in the direction you are traveling in, whether on
foot or operating a vehicle.
Report all workplace hazards to your supervisor or
manager. Do not assume someone has already called –
verify
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All personnel who operate a company owned, rented or
leased vehicle must:
•Possess a valid and current driver’s license for the type of
vehicle(s) to be operated.
•Comply with all company driving policies, practices and
procedures.
•Ensure that any vehicle that is driven is in safe operating
condition.
•Attend and successfully complete the required safe driving
courses to operate PWM owned, rented or leased vehicles.
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• If you are using your vehicle on a PWM job site you
are responsible for the condition of your vehicle.
•PWM is also responsible for the condition of your
vehicle. If we find that your vehicle is in poor condition
we can ask you not to return to the work site until
your vehicle has been fixed.
•If you are using your vehicle on one of our sites you
must fill in a personal use of vehicle form and keep it
in your glove compartment for future inspection.
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Hazards
found on PWM
work sites
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Watch where you are walking when working in parking lots
and parkades.
In a parkade walk down the middle.
In a parking lot try and walk in the middle or down a side
walk.
Wear your PPE your reflective jacket,.
Around buildings do not walk near the edge of the side
walk.
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•Guards are required to book on and off the site through
PWM dispatch. Guards must have communications while
on site.
•Guards must respond to a radio check from the supervisor
every hour. Failure to respond will cause the supervisor to
go to the site and check up on the guard. Frequent non
compliance of the hourly check in from the guard will result
in disciplinary action.
•When patrolling the guard should use extra caution. Any
problems the guard may perceive should be noted on their
report and should also be verbally communicated to the
supervisor.
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•The supervisor will follow up with the guard during regular
radio checks.
•Guard should ensure they have a cell phone with them in
case they need to make an emergency call.
•The guard will check the site radio when they are starting
their shift to ensure it is working properly. If the radio is not
working properly they must contact the supervisor so a
replacement can be brought to them.
•The guard must have in their possession a working
flashlight. Part of your PPE
•All guards must familiarize themselves with the Job Hazard
assessment, post orders and Safe job procedures.
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Pay close attention to sites that are under
renovation or demolition watch for
asbestos and lead. If present make sure
you are wearing respirators and proper
clothing.
Watch for excessive dust and if
need be wear a respirator to
protect yourself.
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Watch for ice, oil or grease,
loose tiles, uneven ground,
stairs, loose or bunched rugs
and mats to avoid slips trips and
falls.
Vagrants
Watch for vagrants or the homeless. If
you see them passed out and cannot
wake them by shouting call 911. Do not
come into contact; if you have to, wear
your PPE gloves.
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Watch for oily rags and open
containers. If you see them try and
recover and place rags in a bin that
can be covered. Report this
Flood
Watch for leaks and report them before they reach
the flood stage. If you do have a flood and do not
know where the shut off is call 911, on call number
and supervisor in that order.
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On your site you should know the locations of:
•Pull stations
•Fire fighting equipment
•Alarm panel
•Evacuation routes
•In the event of a fire:
•Remain calm
•Sound the Alarm
•Call 911
•Start evacuating the building
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In the event of a power failure:
•Remain calm
•Call 311 and advise you have a power failure
•Elevators do not work
•Land lines may not work
•Stay informed so you can keep others calm
•Call on call maintenance and the supervisor
•Make sure you watch your entrances and exits as the mag
locks may not secure.
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In the event of an illness or accident:
Remain calm
If it is very serious call 911
Keep the affected person calm
Call the supervisor
Remember the ABC of first aid
Airway
Breathing
Circulation
Relinquish control to the emergency responders give them
as much information as you can.
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If you or some one else gets trapped in an
Elevator:
Remain calm
Use the elevator phone or call button to get
Help.
Call the supervisor.
Keep others calm and reassure them that all will be fine. Keep
talking to them until help arrives.
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In the event you find a suspicious parcel or letter:
Remain calm
Call 911
Keep others out of the area.
Make notes of people in the area and assist emergency
responders when they arrive
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In the event of a bomb threat:
Remain calm
Get as much information from the
caller as you can such as location, time of
detonation, callers name, reason for threat, who it is intended
for.
Call 911 and await instructions from them
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Watch where you are walking. Try
not to walk under things like ladders,
scaffolding, over hangs etc.
Be aware of your surroundings.
Extreme weather
You should be aware of heat stroke
and heat exhaustion during the
summer and hypothermia during the
winter
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Fatigue is a major player when it comes to accidents.
The later into the shift you go the harder it is to stay
alert and avoid mistakes. Fatigue causes you to loose
your train of thought and concentration leading to
possible accidents.
To avoid fatigue get a good nights sleep, try and keep
to the same schedule. Eat proper meals and take
small snacks with you on your shift.
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Drowning is a real threat.
Working in buildings with pools and hot tubs you
have to watch where you walk so you do not slip hit
your head and fall in.
Working on sites where we have lakes do not walk
near the edge. If you have to work very near the
water wear a Personal Flotation Device
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•All workers will be advised of the required PPE for all work
sites they are assigned to.
•All workers will wear or use the PPE required at the
worksite.
•All PPE will be in good condition and maintained according
to manufacturers instructions.
•All company supplied or personal use PPE will conform to
government OH&S requirements and relevant standards.
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•All employees will inspect their PPE on a regular
basis to make sure it is in good working order and is
compliant with current OH & S guidelines.
•All expired and damaged PPE will be taken out of
service and destroyed.
•All PPE that is in disrepair will be taken out of
service and not returned to service until it has been
repaired by a qualified technician.
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•Hard hats should be worn with the brim of the hat facing
forward. Do not wear your hard hat backwards.
•Hard hats should be worn snug so there is little movement of
the hat when you move your head.
Hard hats expire after 5 years.
Do not wear stickers that are not hard hat approved.
If your hard hat suffers an impact of greater than five feet it
must be exchanged.
Clean and insect your hard hat regularly
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•Safety boots should be black in colour and be CSA Green
Tag (Triangle) certified with steel toe and shank.
•Safety boots must be a minimum of 6 inches high and must
cover the ankle.
•Wash your boots regularly.
•If the steel is poking through the toes do not duct tape
replace.
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Safety Glasses
• Safety glasses must be side shield CSA approved.
•Clean you glasses on a regular basis so that you can see
well.
•If glasses have been exposed to extreme heat or cold
replace.
•Safety glass should be worn snug so they do not fall off
when you move your head up and down or side to side.
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•Ensure that your Jacket is not torn or tattered. Those jackets
should be taken out of circulation and destroyed.
•The reflective stripes must sew securely onto the jacket. If
they are starting to come loose you may sew them back on. If
the jacket is beyond repair the jacket must be replaced and
the old one destroyed.
•Wash your jacket on a regular basis to keep the
reflective strips at a high level of visibility.
•Jackets should be worn snug and close to the body so they
do not catch on machinery or other obstacles.
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Follow the manufacturer's instructions.
Check hearing protection regularly for wear
and tear.
Replace ear cushions or plugs that are no longer pliable.
Replace a unit when head bands are so stretched that they do
not keep ear cushions snugly against the head.
If you feel your site is too loud ask your supervisor hearing
protection.
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Always check your flashlight to
ensure it is working before you
leave the house. Keep your flashlight
clean so that all the mechanisms work.
You should always keep extra batteries and bulbs in
your duty bag in case the light gives out on you
during you shift.
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•The harassment policy will form a part of the employee
file and will be signed off at the time of hire. The following
is PWM Loss Prevention Inc. Harassment Policy.
It is policy that all workers have a right to work in an
environment free of discrimination including freedom of
harassment.
•Workplace harassment, both on and off site, which may
create an intimidating, offensive or hostile work
environment, whether in the form of physical or verbal
harassment, and regardless of whether by supervisory or
non supervisory staff is prohibited and will not be
tolerated.
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•Harassment includes sexual harassment, such as repeated
offensive or unwelcome sexual flirtations, advances,
propositions; continual or repeated verbal abuse of a sexual
nature; sexually explicit or graphic verbal commentaries about
an individual’s body; sexually degrading language used to
describe an individual; and the display in the workplace of
sexually suggestive objects or pictures; the electronic
transmitting on company or client equipment of any sexually
suggestive objects or pictures.
•In addition, no worker shall threaten or insinuate, either
explicitly or implicitly, that a worker’s or applicant’s submission
to or rejection of sexual advances will in any way influence
any personal decision regarding the worker’s or applicant’s
employment, wages, advancement, job assignment, or any
other condition of employment or career development. Any
such conduct is prohibited.
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•It is this Company’s policy to promptly investigate all good-faith
claims of harassment, to maintain confidentiality to the extent
possible in light of the personal nature of these matters and the
important privacy interests of all concerned, and to take
appropriate remedial action when an investigation confirms
harassment has occurred. This policy also prohibits coercion,
intimidation, interference or retaliation in any form against any
employee who, in good faith, brings harassment charges or
who assists in the investigation of such charges.
•All workers are responsible for helping to assure that
harassment is prevented. Any worker who believes that he or
she has witnessed harassment or is being harassed should
immediately notify his or her supervisor. Harassment in work
situations by any worker will result in disciplinary action up to
and including dismissal.
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This board was set up to
offer medical and financial
assistance to injured workers.
The Company pays premiums to the WCB in order
that all Company employees are protected under
this Act.
WCB is set up for the workers.
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It is, therefore, mandatory that all injuries occurring
while on duty are reported immediately to the
supervisor who will come to site and do a report.
If there is a time loss injury involved you must call
the supervisor and the Health and Safety Manager
will attend the scene to start the investigation and
paper work.
You must report to the office for all follow up
paperwork within 24 hours of the injury.
The Company has only 72 hours to submit the
proper paper work.
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The “Worker’s Report” must be completed promptly
for submission to WCB.
Failure to report an injury while at work to the
Company may result in disciplinary action.
It could also impede the WCB claim.
Under the OH & S Code, Part 11 section 182:
“If a worker has an injury on the job site the worker
must report the injury to the employer immediately.”
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GOOD LUCK!
Please click on the link below to go to the test
PWM Basic Orientation Test
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