Transcript BULLYING IN THE WORKPLACE - Birkbeck, University of London
Supporting Employability
Nicky Wordsworth Community Training Officer Newington with Gipsyville
Kingston-upon-Hull Nov 2004
Sure Start Target
To reduce by 12% the number of 0-3 year old children in Sure Start areas living in households where no one is working.
Is it advisable to encourage parents back to work?
Some research has shown that children are better off if they are at home with a parent for the first three years of their life.
We are here to provide an alternative to allow parents to make their own choice that suits their family’s needs and circumstances.
Background to Kingston-upon- Hull
In terms of child poverty deprivation, 9 out 20 wards are in the top 10% of the most deprived wards in the Its proportion of council owned homes is one of the largest in the country.
Hull continues to remain bottom of the educational league table (31.9%) Ranks within top 10 UK cities for teenage pregnancy 2nd highest crime rate in the UK.
Hull’s Claims to fame!
Home of Deputy Prime Minister Home of the Secretary of State for Work and Pensions Home of the world’s largest Yorkshire Pudding Manufacturer !
Sure Start, Newington with Gipsyville
Led by P.A.N.D.A, currently no building.
Two separate electoral wards Housing is predominantly back to back terraced housing.
We are 5th wave and number 6 of 7.
Local employment is mainly factory work, food industry based, retail or call centre work.
What are we here to do?
The best start in life for every child Better opportunities for parents Affordable good quality child care Stronger and safer communities
The best start in life for every child
Whilst parents train, we provide a good quality crèche provision with structured activities Courses aimed to improve parenting skills Courses aimed at improving and raising the awareness of play and reading with children.
Improving parent’s literacy and numeracy levels
Better opportunities for parents
Provided 33 courses with recognised qualifications 432 hours worth of training 90 parents have attended training Providing Opportunities for work 14 parents have found and remained in work 1 parent is currently starting their own business 1 parent currently going through the selection procedure for Humberside Police Force.
Signposted 9 parents onto further education
Affordable good quality childcare for children
Free Crèche which raises parents standards and expectations of other childcare providers Provided training and employment opportunities for 2 parents in the crèche Signposted 4 parents onto childminding 2 of which have already been approved and registered.
Provided various childcare courses or work experience
Stronger and safer communities
Partnership working with parents being involved Improving parents confidence and parenting skills Helping to restore community values and ownership Provide local employment opportunities
Problems for employers in Hull.
Commitment to work Interview and personal presentation skills are generally poor Need staff with the right attitude to work Skills gap Poor literacy and numeracy levels Staff that can work shifts Good timekeeping and attendance Loyal staff
Where do you start?
Employment or training?
Sure Start Employers Parents L.S.C.
Jobcentre Plus & Colleges & Training Providers Employment Action Teams Childminding Network & The Community Childcare Providers
The Team Approach
Midwife & Health Practitioner Childcare Development Worker Parent & Father Support Workers Play & Learning Team Language and Speech Therapist
Employment
Initially offering individual help to those that need it.
Providing a CV Writing Service Individual structured job search help and advice Help with writing letters and interview skills Offering training with outside providers Using links with local employers
Training
Established ourselves as a recognised training provider with the C.I.E.H.
Establish links with all your local training providers and funding for courses Negotiated with providers on minimum numbers Consulted parents as to what they wanted
This is what they wanted!
Work Meeting Skills IT Skills Childcare First Aid Child Psychology Self Dev.
Taking Charge of your Life Counselling Skills Interest Sociology Aromatherapy Maths & English Qualifications Food Hygiene Health & Safety Book-keeping Parenting Skills Structured Play Children’s Behaviour Story Sacks Childcare Options Making most of yourself Psychology Assertiveness Decorating Tips Everyday Law Christmas Crafts Home Crafts Indian Head Massage Reflexology
The key to our training success
Consulting the parents and finding out what they wanted to do.
Changing the names of courses to suit our needs Establishing bases parents could and would use.
Providing adequate crèche facilities and continuity of care Providing a flexible initial support for parents allowing anyone to join in.
Providing all the materials and resources they need, all they have to do is turn up!
Provide a warm welcome Chasing up non attendees Evaluating every course and establishing what parents wanted to move onto.
Building up solid links and partnerships with training providers and funding provision..
Building a strong network of trainers in Hull.
Rewarding parents for their achievements The Sure Start team approach to training Working closely with local employers to remove the barriers parents have to working
Make learning fun!!!!!!!!!
Remove all the parents’ previous learning experiences
Accredited or non accredited
ACCREDITED Majority of courses are accredited through Open College Network (OCN) Encourage all parents to have a CV when they commence training Encourage all parents to build up a portfolio of their development Reward with Sure Start Certificates
Snowballed
A typical term’s training programme
9 courses per week, Monday afternoon through to Friday morning 3 courses are IT courses 1 Basic Skills Course 1 Work Related Course 2 Children Centred Courses 1 Adult Focused enjoyment course 1 Adult focused self-development course
The P.A.N.D.A. Jobshop
ESF Funded until 31 st August 2006.
Unemployed for less than 6 months Training programme Discretionary Funding Links with local childcare providers
Targets
To sign on 700 beneficiaries for the job shop 40% have to find employment Find work for 280 people.
Working with local employers Wage subsidy £30 per week for 13 weeks 2 Job Advisors Jobcentre Plus P.A.N.D.A
9¼ hour secondment of the Community Training Officer Training Assistants
Aim
Help local people find work in the local community.
Offer a comprehensive 13 week programme Offer some elements of mandatory training Offer some optional training or signpost to further training
Improve standards of presentation for CVs, letter writing and personal presentation Provide courses to help people stay in work once they’ve found employment Offer a cost effective system of training and support to bridge employers’ skills gap Work closely with employers to help them find the right person for the job
13 week programme
Interview with job advisor CV Preparation and 1:1 help and advice Active job seeking work by individual at least 4 hours per week (Open 9 am to 7 pm, 5 days a week) Presentation, Interview and Job Seeking Skills Bullying in the Workplace Discipline and Grievance
First Aid Course Food Hygiene Health & Safety Risk Assessment Assertiveness Improving Maths Improving English ESPOL Make the most of yourself Call Centre Work IT familiarisation Working with children Stress awareness Confidence Building Positive Attitudes Report writing Communication Skills Teamworking
Week 13 or before, exit interview with guidance on: Benefits Budgeting Debt Management Update CV and portfolio 1 : 1 basis with Job Advisor
The Challenges ahead
Setting up an employer’s forum Moving the learner into college Bringing an access course into the community Childcare arrangements & costs Funding for courses (£14,200) Changing typical approaches
The Challenges ahead
Addressing local transport needs Addressing debt problems Funding for parents of children over the age of 4 Changes in the benefits system