Transcript Changing Behavior Through Corrective Action

Leading and Motivating Our
Most Important Resource
2007 ACMA Winter Conference
Dr. La Verne P. Diggs
Becker-Diggs & Associates
Leading
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Leadership…
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“The only definition of a leader is someone
who has followers.” Peter Drucker
“Leadership is influence—nothing more,
nothing less.” John C. Maxwell
“ Leadership is a function of knowing yourself,
having a vision that is well communicated,
building trust among colleagues, and taking
effective action to realize your own leadership
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potential.” Warren Bennis
LEADING/MANAGING
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Management
Planning
Organizing
Motivating
Controlling and
Monitoring
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Leadership
Model the Way
Inspire a Shared
Vision
Challenge the Process
Enable Others to Act
Encourage the Heart
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LEADERSHIP
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Model the Way
Model the behavior expected of others
Share your values
Lead From What You Believe
Words and Deeds Must Be Consistent
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LEADERSHIP
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Inspire a Shared Vision
Be confident in your ability to make
extraordinary things happen
Have the desire to make something
happen
People will not follow until they accept a
vision as their own
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LEADERSHIP
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Challenge the Process
Change from the status quo
Search for opportunities to innovate, grow,
and improve
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LEADERSHIP
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Enable Others to Act
Foster collaboration and build trust
Frequently use “we” instead of “I” when
discussing organizational accomplishments
Make it possible for others to do good
work
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LEADERSHIP
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Encourage the Heart
Show appreciation for people’s
contribution and create a culture of
celebration
Build a strong sense of collective identity
and community spirit
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Legal and Ethical Behavior
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Does the behavior or result…
comply with all applicable laws,
regulations, and government codes?
comply with all organizational standards of
ethical behavior?
comply with professional standards of
ethical behavior?
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CASE STUDIES/DISCUSSION
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Application of the concepts:
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The Ethical Dilemma
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