Marketing Plan: Travel Documents
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Transcript Marketing Plan: Travel Documents
Seminario de Biometría 2006
Ministry of Interior
Arnaud Laurans
VP Latin America Identity
Buenos Aires, Argentina
November 23th, 2006
Gemalto = Gemplus + Axalto
Combining our assets: serving you better
US$2.2 billion in combined pro-forma 2005 revenue
US$2.7 billion in market capitalization
11,000 employees, 65 nationalities at your service
21 production sites, 32 personalization centers, 9 R&D centers
and 120 sales and marketing offices
Combined R&D spend US$146 million) in 2005, with over 1500
R&D engineers
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Gemalto in Latin America and Caribbean Islands
6 Technical Centers:
• Mexico
• Bogota
• Rio
• Sao Paulo
• Buenos Aires
• Montreal
6 Sales Offices:
• Miami
• Mexico City
• Bogota
• Rio de Janeiro
• Sao Paulo
• Buenos Aires
4 Manufacturing and Personalization Centers:
• Cuernavaca
• Mexico City
• Barueri
• Curitiba
3
Agenda
Foreword: ID market trends
e-Passport & e-ID
Sweden Case
E-HealthCare
French Case – Vitale
4
Growing market subject to political uncertainty
Identity Market
400
350
300
Terrorism/Immigration/Fraud
US and EU decision for ePass roll out
EU decision for a common eID card
Admin cost reduction (Health)
Privatization of state-owned NP/perso
center starting
TAM Mu
250
Health
200
ID
Passport
150
100
50
0
2006
2007
2008
2009
Political uncertainty (financing,
privacy concern and political
changes)
National Preference
Standard and interoperability
Project based and long sales
process
Privacy concern continue to hurdle
Source: Gemalto marketing, June 06
5
Non secure IDs generate costs & risks
Illegally obtain country welfare and benefits
Illegal immigration or residency
Enter a country illegally, reside in the country illegally
Enables ID theft: fraudulent people do fraudulent actions
on other’s behalf
214,905 complaints filed in 2003 for ID theft in the US (+28% vs. 2002)
Probably over 2,700 related to fake driving licenses alone
UK estimate: the cost of total ID fraud to the economy: £1,7bn ($2,5 bn)
Eases illegal driving, increasing accidents
In the US in 2000, drivers with illegal Driving License generated 6,200
fatalities, and had a total economic cost of USD 25 billion
Creates opportunities for terrorist acts
9/11 terrorists used invalid Driving License to
board plane
6
Security & Privacy: main underlying concerns
E-documents offer strongest Security, based on secure chips…
Conventional ID documents are increasingly subject to forgery.
– Visual elements provide insufficient confidence in the authenticity of the document.
Chips add a new incremental degree of security to the passport
– Ultimate hardware security
– Fast reading speed
… while enabling Privacy
Chip has unmatched ability to protect information from unauthorized access.
– Checks are done without accessing a database
– Sensitive information is in the citizen pocket and remains there
Citizens want to maintain full control over their personal data, especially biometrics
– Deployment success depends on citizens’ confidence
By combining visual & electronic security while ensuring privacy, edocuement is a powerful tool for control authorities
7
Standardization
Passports standardized in EU
Minimum security features
Electronic passports
Fingerprints
2005 Jan
2006 Aug
2009 June
Council Regulation referring to ICAO recommendations,
national legislation to be prepared in member states
ICAO 9303 + Technical Reports: LDS, Biometrics Deployment, PKI
Polycarbonate ideal for top security and ePassport
(ISO standards 7810, 7816, 14443)
8
E-passport
Migration agenda
June
2006
October
2006
December
2007
EU defined deadline for EU 25
EU 25 must deploy electronic passport with containing facial
image
US defined deadline for Visa Waiver Countries (VWC)
VWC must have started the migration toward electronic
passport
EU defined deadline for EU 25
EU 25 must implement fingerprints on electronic passport
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Gemalto ID References
Application
Gemalto references
National ID
Austria
Belgium
Ecuador
Finland
Malaysia
Oman
Qatar
Singapore
Sweden
Tunisia
UAE
Passport
Czech Republic
Denmark
France
Finland
Lithuania
Portugal
Norway
Singapore
Slovenia
Sweden
EU Biodev (eVisa)
US Reg Traveller
Driver License
Car Registration,
Argentina
El Salvador
Finland
India
Norway
Tachograph
Andorra
France
Luxembourg
Netherlands
Portugal
Spain
Slovakia
Slovenia
Immigration, Resident
Brazil
Colombia
Mexico
Philippines
Singapore
Healthcare
Algeria
Belgium
China
Europe E111
France SV , CPS
Finland
Germany
Mexico
Puerto Rico
Slovenia
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E-passport & E-ID
Sweden case
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Sweden
Current situation
Population: 8.6 Mu
Issuer of passports: Police
(Rikspolisstyrelsen / RPS)
E-Passport & e-ID since Oct. 2005
Contract term 2005-2009
Contract value: 100M€, doc + perso.
E-Passport: 800Ku / year
E-ID: 1.2 Mu / year
First country in Europe to issue an epassport and the first in the world to
combine e-Passport and e-ID.
Fully revised booklet design with
several new security features incl.
polycarbonate data page with
embedded chip & antenna
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Innovative solution for 2 e-documents
A comprehensive e-Passport and e-ID scheme, fully compliant
with EU and ICAO
Personalization Service
Personalization Solution
Enrollment
Module /
Inlay
Card /
Passport
Data Prep
KMS
Perso Equip
CMS
Verification /
Border control
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Sweden Documents Migration
National e-passport with polycarbonate data page
chip inside data page
32K memory to store LDS with facial image only
centralized personalization
• National passport
with polycarbonate
data page
National Express e-passport with polycarbonate
data page
• Temporary passport
(paper based)
chip inside data page
32K memory to store LDS with facial image only
decentralized personalization
• Special passports
• No national ID card
issued by the police
Temporary passport (paper based)
Special passports
National Electronic Identity Card
Oct 2005
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Personalization Process
Centralized vs. De-centralized
Both models used at the moment
Now smaller laser-engraving machines available for low volume
personalization
Centralized has several advantages due to better security
management:
– No virgin booklets in several locations
– Enhanced physical and logical security in one location, also less expensive
– More effective process due to economics of scale
Polycarbonate e-passport can apply both models
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Sweden e-ID card
5 years validity
Application fee 400 SEK (~ 40 EUR)
Same information as in the passports
Same process as for the passport
Same IT-system as for the passport
Enrolment at the police
No magnetic stripe nor bar code
Retrieval at the police stations
Electronic Identity
MRZ on the back side
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Two in One
Polycarbonate
Card Body
Contact chip
for eID
ISO 7816
Contactless chip
same as the passport
ISO 14443
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Features of the contactless chip
Follows the recommendations from ICAO
LDS (Logical Data Structure)
EU regulations
Same contents as in the ePassport
Passive authentication
Basic Access Control
Type B 32K chip
Contactless chip
same as the passport
ISO 14443
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Biometrics
Facial image (token image), < 20K, JPEG format
Signature
Height
Enrolment at the Police
Fingerprints within 3 years
(2 fingers)
Contactless chip
same as the passport
ISO 14443
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Contact chip
Electronic ID and digital signature
PKI enabled with 32K memory
PKI key pair pre-generated
No certificate in the beginning
Together with Statskontoret
Contact chip
for eID
ISO 7816
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Enrolment process
Application
Delivery
Police
assistant
Identification
Identification
Resehandlingssystemet
Arkiv
Visa
Hjälp
Foto
Resehandlingsansökan
19640705-5410
Skog
Bruno
Storgatan 1
123 45
Ed
Pågående ansökningar
Svensk medborgare
Kontakt med alla register
Man
Förekommer i register:
Ed
Längd
MR
180
BR
cm
Namnteckning
Kan ej underteckna
Ansökan E
Nya ansökningar
Indraget pass
Fripass
Giltighetstid t.o.m. :
Giltiga resehandlingar
5 år
Giltighetsområde :
Alla länder
Åtgärd
Ingen åtgärd
Nat id-kort
Belopp:
400
Ansökan V
Utlämningsställe
Giltigt 5 år 400 kr
Ansökan E Giltigt 5 år 400 kr
Polismynd i Kalmar
Passenh. Gatan 4
543 21
Kalmar
Bifalles:
Ja
Totalbelopp:
Nej
Betalning
800 kr
Kontant
Makulera
Legitimation id-kort
Spärra
1212343267
Nummer
Spärrkod
Giltighetstid t.o.m.
Spärrade pass
100908
Diarienr (Spärr):
Avbryt
Hantera
bilaga
Presentera
ansökan
Registrera
Read and
control the chip
Give the document
to the applicant
•Picture
•Signature
•(Fingerprints)
Production
file
Deliver document
to the Police station
Manufacturer
AB Svenska Pass
ICAO
Public Key Directory
Public key
RPS CA
Signed information
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E-ID Summary
High security ID document visually and electronically
A passport in ID1 form factor
Biometrics supported as in National e-passport
Enrolment process exactly same as in e-passport
Contact chip enables also e-government
and private sector e-services
22
E- Healthcare
French Case – Vitale
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E-Healthcare is a global trend
Healthcare system :
Answers the basic need of security
Allows economy growth
Manages Billions of Euros per year
Is a Key cost center for the national competitiveness
In a challenging worldwide eco-system, Healthcare and Social
systems need for a better control and cost reduction :
From paper forms to e-documents
From 1st Generation of e-document to 2nd generation of e-document and preauthorization
Shared personal medical file
European harmonization by 2010 : NETC@RDS project -> geographic mobility
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e-Healthcare & Social Systems
The main drivers are:
Dematerialize the medical prescription from paper to electronic
reduce costs and increase efficiency
Pre-authorize on line the health transaction :
Control the validity of the right of the patient
Secure the distribution of social fund to the poor population :
Use the electronic cash functionality
Two types of e-healthcare system :
Off-line :
Allows decentralized system even in remote area (no IP or telecom infrastructure)
On-line :
Strong control on the validity of right
Possibility to update easily the card parameters
Most of the time :
System starts with off-line then introduce the on-line function
Can be a mix of both on-line in the city and off-line in the remote area
Smart card is the best proven technology
25
French Case - Vitale
Eco system
The first French Healthcare system is born in 1830
The current system is still the same since 1948
Healthcare spending in 2005 : 190 Billions Euros
National Health insurances
Complementary Health insurances
Paid by the patient
FORECAST
: 136 Billion €
: 30 Billion €
: 24 Billion €
State Budget = 320 Billions Euros
In 1995 : first deployment of e-healthcare application “Vitale” project
Concept of the “Vitale“ project
Reduce the operating cost of the French insurances
Create an IT system for Healthcare saving of 300 Meuro per year
On going project “Vitale2 “
On-line capability
Possibility to run multi application – Healthcare and then pay for the debit
card
E-prescriptions
Prepare the techno based for the central Medical Data File
26
The French Architecture
27
Electronic claim creation
28
Benefits of the VITALE card
For the insurances
Cost reduction of 300 Meuro per year
Better tractability of the costs allowing better focus on cost
reductions
Patients
Are reimburse in a 5 days instead of 1 month
Easy to use and convenient
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Thank you
[email protected]