Transcript Slide 1
OBT Outlook Anywhere Working with Outlook Anywhere Introduction This document assumes that you already have set up your Outlook Profile to connect to OBT’s Outlook Anywhere Exchange server. There are separate instructions available including an interactive presentation explaining the process. So, let’s begin with the presentation by starting Microsoft® Outlook. OUTLOOK ANYWHERE INTRODUCTION Options > Set as default profile > OK If after setting up Outlook Anywhere, you have more than one profile, Outlook will ask you which one of them to use. Select the Outlook Anywhere profile you created. If you wish you can set that profile to be your default profile in future as well. Make sure you type in “obt-au\” in front of your user name. This is only necessary the first time you log in, after that this setting will already be filled in. This of course is where your password goes. Passwords are case sensitive. Down here is an update about the status of your connection to the server. Watch the status change as the connection progresses. Now you are connected and ready to go. You may already be familiar with this standard Microsoft Outlook 2003 view. Let’s start by ensuring you are in the Folder List View by clicking here. Here on the left hand side is a folder view of your mailbox. This is your new Outlook Anywhere mailbox. A copy is stored locally on your PC. A second copy is located on the server in OBT’s data centre. Those two mailboxes are continuously synchronized (as long as you are online) to make sure they contain the same information. That is why there is a status update down here telling you about the state of the two mailboxes. In this case it is all okay, you are connected and all folders are properly synchronized between your PC and the server. The reason why there are two copies is so you can access your email both in your office via Microsoft Outlook and also when you are away from the office by using Outlook Anywhere Web Access via a web browser. You can also take a laptop away, work on emails offline (e.g. on a plane) and next time you are online, all your work gets sent and synchronized with the server. If your mailbox is new, it is basically empty. It will receive your emails that will then show in your Inbox and all sent emails will be in your Sent Item. Your contact for example, would be empty. …So how do you get the information you had in your previous mailbox to show up in your new Outlook Anywhere mailbox? Importing PST file to Outlook Anywhere >> IMPORTING PST FILES TO OUTLOOK The information of your previous mailbox is stored in a what is called PST file. If you were using an Exchange server before, you need to ask your network administrator to give you a copy of that file. If you were not using an Exchanged based account, your PST file is already on your PC, ready to be opened. The following slides show how you open an existing PST file in your Outlook. File > Open > Outlook Data File… If there are no Outlook Data Files in that directory, Outlook has previously been configured to store its files in a different location. It is not that difficult to find them – just do a search on your PC for files named *.pst. Outlook by default stores its content (emails, tasks, calendar entries, notes, contacts, etc.) in a file called outlook.pst. It also archives items that are older than a certain amount in a file called archive.pst. You can see both those files above. The most recent emails from your pre-Outlook Anywhere mail account are located in the outlook.pst file. So you need to open that file to find the contacts and other items you are used to seeing and using in Outlook. The PST file you just opened is now accessible down here – it is usually called Personal Folders. If you click on the little “+” next to the folder name, you will be able to view the contents. Let’s recap: Whatever is between here… …the contents of your active Outlook Anywhere Mailbox located up there, above the Personal Folder you just opened.. …and here… Are the contents of the data file you just opened. It contains all your data from your previous email accounts. Do not confuse that with… Now that you have both data files (active and previous) available, you can move and copy data between them. Say you want all the contact you previously used to be available in your new Outlook Anywhere mailbox so you can use them when you are on your own PC or away in an Internet Café or hotel using your Web Access mailbox facility. Just select the contact you want to copy them into the active mailbox. To select all contacts, Ctrl + A is the shortcut to use. If you want to select only a few, hold down the Ctrl key when selecting the contacts. Now scroll up to the active mailbox and drag the selected items into the Contacts folder there. If you hold down the Ctrl key while dragging the contacts, you will create a copy (indicated by a little plus sign next to your cursor). If you just drag the items without the Ctrl key, they will be moved (not copied). You have just copied the items you had selected from your previous mailbox to your new mailbox. Repeat the same process for any other items you would like to have in your Outlook Anywhere mailbox (such as Tasks, Notes, etc.) In order to keep your Outlook Anywhere Mailbox size within the limit and before you start moving items, think about what really needs to be moved and what can easily stay in your Personal folder in your local PC. MAILBOX SIZES How to check mailbox size of your active Outlook Anywhere mailbox. Make sure you are in the Folder List View by clicking here. You can select which mailbox you are interested in (remember, there are two mailboxes, one on your PC and one on the OBT server). …Then scroll all the way down and click on “Folder Sizes”. And here, the associated file sizes. Mailbox folder names. Don’t worry if the server data size and local data sizes are slightly different. That has to do with the different ways the emails are stored on a server and on a local PC – it is normal to see a difference. AUTO-ARCHIVING Automating the process of archiving emails. Tools > Options > Other > Auto Archive These are the Auto Archive settings. Everything is pretty much self-explanatory. There are a few things we would like to point out. Here you can determine how old an item has to be before it gets archived. And here you determine what PST file is used to store items after they have been archived. That concludes this presentation.