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Business Problems Technology Solutions IDM vs MIIS. The past, present, futures and direct comparisons of Identity Management from both Provo and Richmond Martin Bradburn Associated Network Solutions Plc Over 10 years in IT Business Problems Technology Solutions Agenda • Why Identity Management ? • Novell’s IDM3 – an overview • Microsoft’s MIIS – an overview • Knock for knock • The future • Q&A - please Over 10 years in IT Business Problems Technology Solutions Over 10 years in IT Business Problems Technology Solutions Priorities today 1 2 3 Ensure Security and Compliance Reduce Costs Maximise All Your Assets …across all systems and platforms Over 10 years in IT Business Problems Technology Solutions Auditing & Compliance Compliance initiatives, such as Sarbanes-Oxley, FSA and Law Society occupy centre stage in IT and security projects. Sarbanes-Oxley requires focus on making sure that they are reporting accurate information and that they know where it is coming from. The results of the IT auditing teams are bubbling up to the boardroom — and they can be pretty ugly… Over 10 years in IT Business Problems Technology Solutions User-provisioning implementations are growing in number and complexity, largely because of regulatory pressures. Gartner estimates that there are approximately 1,200 production deployments that are significant: These implementations are enterprise wide, and they use multiple connectors, workflow and approval processing. Implementations of smaller workforce count are new, most within the past 12 months, as they too feel regulatory compliance pressures. Over 10 years in IT Business Problems Technology Solutions Receipts and payments system SQL Server 2000 Complexity External DB External Feed Oracle Client/Server LDAP Authoritative Data INGRES Oracle Client/Server HR SAP Email Novell and AD account Creation INGRES PERL scripts Oracle Client/Server APP CMS Card Production Oracle Client/Server DB DB Over 10 years in IT DB DB DB SQL CLUSTER Redhat Linux Business Problems Technology Solutions Actual View of Novell before “Zero Day Start” a4053 a4041 a1033 Ledger Link Citrix Automatesprocessof translating & importing data into Hyperion Usedas awebinterface for Hyperion Novell Open Job Search Web Page xxxx xxxx xxxx Sells Novell products viatheweb. Took the placeof ShopNovell a40xx eSchool Licensing Agreement (eSLA) Filemaker Pro Sits onown DB xxxx 68 Reports finances & consolidates GLs xxxx 2 56 40 4/i Pris a4001 i4083 i4014 ORACLEApplications i4088 i4089 Khan Database Oracle DB a4079 Oracle i30x x i40 36 /i10 48 i1 01 i1 0 09 9 i10 12 3 /i50 19 58 i30 xx 2 w) no 18 i4 0 1, i1051, i105 a1006 Pro-Business a1027 xxxx i1011 Cendant Mobility xxxx xxxx xxxx Undocumented APP/DB App/DBnot on original app inventory xxxx a4006 NCAM a4007 a2001 Tracksconsulting &scheduling info. Reportsoff of Evolve 37 i40 xxxx NCM(Atlas)- US xxxx NCM-Ire Novell contract management Continuus Novell contract management /i502 5 Evolve DM Discoverer (Q1replacement for NCIS) Query tool usedtohit the OracleProductionsystem xxxx a30xx Oracle a3002 3rdparty??? Phoenix Aweb-based sales force automation tool a4028 a5015 DowJones Exchange Rates/ Currency CCTS Leadwise Tracks &stores campaigns a3009 xxxx xx i30 a3001 Siebel i50 10 1 i503 Builds patches for NTS (Compass Project) Sales forceautomationtool Manages external incidents andcreates TID's i5020 Oracle i5009/i501 i5022 MagRabbit Support developer net 3rdparty??? xxxx a30xx Special PricingRequest (SPR)Aprice request approval a2004 processfor consultants NILE Mysales DB xxxx Builds & Updates tests Exports resolvedTID's to Prognistics xxxx xxxx 23 xxxx a5027 a5013 Hibbert Merges TIDInfo & other datato"Support ConnectionCD" i5021 a5050 TIDExport ©Novell i5003 Converts datafrom vantivetoflat files xxxx a6002 xxxx Searchenginefor Vantive TID's Groupwise Translation Co. xxxx (Not stand-alone, will represent interfacesat a later time) 39 i50 34 27 i5 0 i50 a5008 a2007 Primus xxxx 5 i501 ALL RIGHTS RESERVED NO PART OF THIS DRAWING BAY BE REPRODUCED, STORED IN A RETRIEVAL SYSTEM OR TRANSMITTED BY ANY MEANS ELECTRONIC, MECHANICAL, PHOTOCOPIED OR OTHERWISE WITHOUT THE PRIOR WRITTEN CONSENTOFNOVELL 6 Communcationbetween Cert andVue Novell CONFIDENTIAL Novell International LocalizationEnvironment xxxx i2 00 a5002 Vantive KK Dataflow Manual xxxx Webendof Folio i5014 a5028 Testing Database i50 a5032 CERT Express xxxx a30xx xxxx 2 a5031 CERT for Web i5011 Registration Activation a5057 Support.Novell.Com Imports datafromCNE DB toVantive Dataflow Auto a2002 32 i50 a5004 xxxx xxxx Mysales DB Siebel 99.6 DBan Oracle DB a30xx i50 40 a5030 CNEXFER PartnerII App& DB (Education) a20xx Mercury Interactive Tracks defects andrequests for enhancements xxxx i5035 0 i503 xxxx Bay Quality (Remedy) VANTIVE Prognostics Sends surveys tocustomers withclosedincidents xxxx xxxx Comments Global Input Tool (GIT) Reps submit issues that get routedtoexports a5001 a5016 i5024 Cert/Partner DataStore xxxx a30xx a5032 Patch Builder xxxx i5008 SharedDB/App Education partners trackingsystem. Interface For Product Automation i5 0 17 xxxx a5053 xxxx EPI Suite Creates pictures for Security badges Contracts Database i50 01 /i5 00 2 Imports datafromCNE DB toVantive Whitma-Hart Resource Scheduling Co. OnlineForm PVCS Sourcecodeandversion control a1024 xxxx CNEXFER i5028 xxxx a2003 xxxx a1026 Tracks registrationwithall Brainshares. xxxx CERT Tracks Novell certification Document xxxx Brainshare a5030 a5005 i5033 xxxx Cardkey buildingaccess system xxxx Tracks Novell partner information a3005/a3006 xxxx a5053 a1031 Westingouse Immigration DB (Credit CardTracking System) Create-A-Check Shared a1032 Immigration Ease Tracks int'l assignment related vendor invoicedata PartnerNet (NAPS) Siebel 2000DB - an OracleDB Creates expense checks fromOraclefeed CommonRepository for Partner andCertificationdata xxxx xxxx EnterpriseApplication or Database a40xx Bank of Ireland (EFT) Third Party Vendor xxxx a5037 oracle i50 04 5/i4 03 5 oracle Channel orderingtool for external customers. i2001 i4 06 oracle i50xx Broadvision (COT) Application or Database Sourcecodeandversion control. a4073 xxxx a4034 xxxx xxxx Replacedby Oracle Financials & Catalyst Project MPX NonNLMImport & Export xxxx DRAWINGTITLE: DxOp - Future xxxx PREPAREDBY: Dave Preece, Kristin Hinson PLATEINFORMATION a5044 a50xx Folio MajorDomo/Lyris NTSTime Tracking Searchenginefor Vantive TID's Broadcasts issues/TID's accordingtosubject viae-mail a5012 Vue a5011 Sylvan Does Testing for Novell Certifications Does Testing for Novell Certifications xxxx xxxx a6001 NDS xxxx (Not stand-alone, will represent interfacesat a later time) xxxx Over 10 years in IT OutsourcedPayroll Outsourcedrelocation specialist i4030 a5029 Corporatepurchasingcard system Tolas DRAWNUSING VISIO5.0 External Facing Point Asera MLA WebOrdering (Gonenow?) Paris a4027 NOTES KEY a4074 i40 09 i50 05 a4036 i104 0 Oracle ( Mysales DB) Bolt-on or Satellite Application to (au i50 xxxx i106 3 xxxx i30xx 4 i10 xx i4017/i403 9 Tobit i105 8 Reps acknowledgetheir quota 2 i40 i4062 a4072 Fax Server usedoutside US i300 1 Quota Acknowledge. Mysales.com i402 9/i4 021 /i40 28/i4 022 a30xx xxxx i4010 i1050/ i1065 2 05 /i1 51 10 1/i 04 /i1 25 i10 xxxx i3007 xxxx OutsourcedMedical Benefits Admin\ Company i10 05 /i1 00 6/i 10 44 a30xx a3008 KhanDB (oracle) 37 50 7 /i 00 /i5 06 i5 0 Commerce Path Fax Server for US use only. ADP/Mercer Fidelity 401K tracking xxxx Daily batchof quotavs. actual reportingby rep. NOVA Newwebreportingtool inpilot i401 i4034 9/i4020 01 7 5/i4 i401 SigForms FormMaker: transforms faxes toforms a1017 a1016 Edcor i1 06 xx i40 i404 7/i4 063 a4012 a1015 EducationReimbursement Sales Tracking i41 00 a40xx a4013 a1023 MetLife Tracks differed compesation i30x x Midas DB (oracle) Ernst &Young Outsourcedtax manag. for expat employees xxxx Sales Directory (Data Store) xxxx 66 i40 3rdparty bolton CompensationPlanning Program a1012 Equity Edge Stock OptionEvaluation Program a3016 Webbasedreportingtool for financial systems Taxware Computes tax info. and compliancereporting xxxx i30x x CPP i1042 i101 8 i101 3/i1 017 Cognos a4014 i4067 CPS CalculationEngine, Only used nowinAsia-Pac & EMEA a50xx (Catalyst Project) Novell's Financials /i4012 i4011 Gov. Tax Agency i10 16 i1025, i104 Oracle a1028 Trilogy/Midas Q2-01Replacement for CPS 02 i30 a40xx StreamServe Applicationbolt-on xxxx a1004 a1005 Oracle a40xx Registration (EDS) Tracks courseregistration & details i1003/i1 028 9 on th next m ill be a3004 xxxx 33 i40 a5052 x i10x /i1055 i4013 go ne Serras Tracks andassigns serial numbers Oracle DB mw x i40x U.S. HealthCare Ins. Carriers 0 i4016 xxxx Tracks Novell employee demographic, salary &benefit information. i401 Oracle 47 i40 0 50 i40 7 3, xxxx Manages export licensing andvalidation a4016 (Business Travel Solutions) PeopleSoft (2/0 1) i40 07 i40 i4027 78 i4094 i40 a4017 (Applications Desktop Integrator) iClick Employeeonlinetimecard i1007 i1020/i1049 Sabre-BTS x i40x Doesnot sit on a DB a40xx a1019 0 53/ 47 3 00 /i4 38 i40 /i1027 i1002 a1001 45/i4 Prism/NPI Repository for sales information Vastera (EMS) xxxx xxxx a1007 xxxx i1 0 Rainmaker PMT/EBS Manages objectives & quarterly objectives i105 6 ADI i401 8 Vantive Helpdesk Manages internal Novell incidents xxxx 1 i102 xxxx a3003 a30xx Support subscription services program MS Access, MS Word Sybase i4 0 xxxx i400 5/i4 006 a50xx Trademarks &Patents a1003 Department budgeting i4 07 i4093 Methodof electronic data transmission xxxx i10 37 /i1 05 7 15 0 77 Pro-EDI Library) Maintainselectronicdata assets/ manuals&artwork. Import of check info. (export feedand update) EDL (Electronic Data Weblookupfor employee work force. xxxx 2 i103 8 i100 i10 55/i4 a4022 a4021 PNCBank ARLockbox i403 2 a4004 sybase i4042 a4035 xxxx a4018 Distributionpoint of saleand inventory info. i4 0 DataFlex Corporate Directory i1045 Employeedirectory infofor run/movemanag. a1020 Pillar Produces Labels sybase i10 22 /i10 54 POS(Point of Sale) i4044 Pilot OLAP stagingserver xxxx U.S. Treasury Customs Department i4023 a4003 PRV-OLAP i4084 xxxx a40xx i102 6 i1001 a4030 available for dowload. xxxx xxxx PTS(Product Tracking System) Tracks product registration& serializationinfo. Tempemployment agency 01 i40 54 i4 0 First Article (ESD) Storesinfo. about newproducts 6 i4 07 CAPS Prints AIMS docs a1021 Infosource i1033 xxxx Adecco 71 i40 a4033 Processes accounts payable inUK andDublin OverLabel Print i4064 a1008 WebTrax Connectiveactionsystem i10 i4051 i4008 a4025 System) xxx x xx x a5041 xxxx a1013 a40xx AIMS Onlinetraining, delivery & reportingfor theSales Org. xxxx i1064 Orbital a4008 i10 69 a1022 Pathware Tracks candidates and resumes i1067 Hyperion i4082 xxxx xxxx Financials Tool (Automated InventoryManagement i1 0 a1002 Personic Repositories for financial & product info. a40xx xxxx Archer Management Usedby Facilities a4002 Pilot Voyager a400x Formats extracts for pilot consumption i1010 xxxx i4070 a4032 a40xx a50xx Digital River 04 /i 1 02 xxxx Facilities Management xxxx i1031 a40xx SMS (Ship Manifest/ Dublin) Creates Invoice/ shipping labels. a1014 B.I.G. Tracks Certification, and CBT i10 a4011 a1025 Pinnacle/Traintrax Unemployment management Co. i40 69 i4075 a4010 EVCOR Tracks freight weight info & shippinglabels a1010 a1018 R.E. Harrington xxxx i1066 Cybersource i1035 a40xx Handles Credit Card Transactions for ShopNovell xxxx i4024 a4019 Product Status DB DateRevised: Version: Document Ref: 01/29/01 Novell ® INFORMATIONSERVICES & TECHNOLOGY Business Problems Technology Solutions So, why are we all in this mess ? • Organisations expand – recruitment & acquisitions • Employees need access to many applications & resources • Managing resource access tends to be carried out on a system-by-system approach. • On average this means that each user has 8–12 identities. A field of disparate and complex systems… Over 10 years in IT Business Problems Technology Solutions Novell’s IDM3 – an overview Over 10 years in IT Business Problems Technology Solutions Novell IDM3 Major Components End-User Features • User Application – Approval Workflow system Identity Manager metadirectory engine & connectivity – Self-service resource request • Eclipse-based Configuration – Roles and function delegation • iManager-based Administration • Delegation of admin duties • Enhanced White Pages • Enhanced Org Chart • User Search Application Self-service Password Management tools • • Admin/System Features Lightweight User Admin tools Over 10 years in IT • Advanced provisioning reporting using Novell Audit • Enhanced performance, scalability and stability • Business Problems Technology Solutions Novell Identity Manager 3 Novell Identity Manager 3 delivers: • Automated User Provisioning • Self-service Password Management • Secure Logging, Auditing and Reporting Across platforms: Linux, Windows, Solaris, HP-UX, AIX & NetWare Over 10 years in IT Business Problems Technology Solutions IDM3 - Top 5 Innovations 1. Integrated Approval Workflow 2. Enhanced Identity Applications 3. Attractive, flexible User Application 4. Designer for Identity Manager 5. Enhanced Scalability and Data Security Over 10 years in IT Business Problems Technology Solutions Integrated Approval Workflow User application showing approval task in-box. Full-featured workflow capabilities, including: Over 10 years in IT • Role, group or individual assignments • Delegation and proxy functions • Expiration tracking with escalation policies • Self-service provisioning • No coding required (Java, script, XML, etc.) Business Problems Technology Solutions User checking status of a prior workflow request User application showing approval task in-box. Full-featured workflow capabilities, including: Over 10 years in IT • Role, group or individual assignments • Delegation and proxy functions • Expiration tracking with escalation policies • Self-service provisioning • No coding required (Java, script, XML, etc.) Business Problems Technology Solutions End User View Advanced identity applications unlock greater value from the identity data. Powerful organisational charting & white/yellow pages • • Self-service password management • Delegated administration for team leaders Over 10 years in IT Business Problems Technology Solutions Views of User Workflow requests Over 10 years in IT Business Problems Technology Solutions Views of User Search and List Advanced identity applications unlock greater value from the identity data. Powerful organisational charting & white/yellow pages • • Self-service password management • Delegated administration for team leaders Over 10 years in IT Business Problems Technology Solutions Views of User Search and List Advanced identity applications unlock greater value from the identity data. Powerful organisational charting & white/yellow pages • • Self-service password management • Delegated administration for team leaders Over 10 years in IT Business Problems Technology Solutions Administrator View Full-featured Administration Console. • Monitoring, reporting & auditing features Integrated into the common Administration fabric • Separate from tools for Architecture/ Deployment • Over 10 years in IT Business Problems Technology Solutions Designer for Identity Manager Architect View A powerful visual toolkit for designing the identity environment. • Graphically configure complex systems • Model “What If” scenarios • Automatically generate documentation Leverage re-usable configurations to reduce deployment time • Over 10 years in IT Business Problems Technology Solutions Connectible Application Space Over 10 years in IT Business Problems Technology Solutions Identity Manager Connected Systems database IBM DB2 Informix Microsoft SQL Server MySQL Oracle Sybase JDBC directories Critical Path InJoin Directory IBM Directory Server (SecureWay) iPlanet Directory Server Microsoft Active Directory Microsoft Windows NT Domains Netscape Directory Server NIS NIS + Novell NDS Novell eDirectory Oracle Internet Directory Sun ONE Directory Server LDAP email systems Microsoft Exchange 2000, 2003 Microsoft Exchange 5.5 Novell GroupWise Lotus Notes Over 10 years in IT enterprise applications Baan J.D.Edwards Lawson Oracle Peoplesoft SAP HR SAP R/3 4.6 and SAP Enterprise Systems (BASIS) SAP Web Application Server (Web AS) 6.20 Siebel operating systems Microsoft Windows NT 4.0 Microsoft Windows 2000, 2003 SUSE LINUX Debian Linux FreeBSD Red Hat AS and ES Red Hat Linux HP-UX IBM AIX Solaris UNIX Files - /etc/passwd enterprise message bus BEA IBM Websphere MQ Open JMS Oracle JBOSS Sun TIBCO other Delimited Text Remedy (for Help Desk) SOAP DSML SPML Schools Interoperability Framework (SIF) mainframe RACF ACF2 Top Secret midrange OS/400 (AS/400) pbx Avaya PBX *NOTE: Identity Manager customers have integrated numerous other systems utilizing general purpose Identity Manager drivers such as JDBC, Delimited Text, or LDAP Business Problems Technology Solutions Microsoft’s MIIS – an overview Over 10 years in IT Business Problems Technology Solutions Microsoft MIIS Major Components – – Synchronisation Engine – Synchronising into ever increasing number of systems – no longer just MS ones – Automated provisioning – Centralised Identity Store Password Management (SP1) – Integrated into Windows front end Over 10 years in IT Business Problems Technology Solutions MIIS – Identity Scenarios Integration as foundation•Authentication for IM services •Authorization •Identity Data “Enterprise Directory” •Authentication Identity Integration •Authentication •Authorization •Identity Data •Authorization •Identity Data Rock solid software to integrate identity Over 10 years in IT •Authentication •Authorization •Identity Data •Authentication •Authorization •Identity Data •Authentication •Authorization •Identity Data •Authentication •Authorization •Identity Data •Authentication •Authorization •Identity Data HR System Contractor System Lotus Notes Apps Infra Application COTS Application In-House Application In-House Application Business Problems Technology Solutions MIIS Architecture Key: HR Database MA= Management Agent CS= Connector Space HR MA HR CS CorpApp Database CorpApp CS Active Directory AD CS CA MA AD MA Metaverse MS SQL2000 based datastore Over 10 years in IT Business Problems Technology Solutions MIIS Designer Over 10 years in IT Business Problems Technology Solutions Connectivity in MIIS 2003, Enterprise Edition SP1 • • • • • • • • • • • • • • • • • • Active Directory Active Directory Application Mode Exchange 2000 and 2003 Global Address List synchronisation Sun One Directory (formerly iPlanet) 4.x and 5.0 SQL Server 7.0 and 2000 Oracle 8i and 9i DSML 2.0 LDAP Directory Interchange Format (LDIF) Delimited Text Fixed-Width Text Attribute-Value Pair Text Windows NT 4.0 Exchange 5.5 Lotus Notes 5.0 Novell eDirectory 8.62 and 8.7 RACF – Shipped Summer ‘05 SAP (Beta) Other mainframe and ERP systems to follow Over 10 years in IT Business Problems Technology Solutions Knock for Knock Over 10 years in IT Business Problems Technology Solutions Gartner’s meta directory Magic Quadrant Movement from last year’s meta directory magic quadrant “We continue to view IDM as market leading technology” —Gartner Over 10 years in IT Business Problems Technology Solutions Gartner’s User Provisioning Magic Quadrant Over 10 years in IT Business Problems Technology Solutions Challenger Definition Challengers have solid products that address the typical needs of the Userprovisioning market, with strong sales, visibility and clout that add up to higher execution than niche players. Many clients consider challengers to be the conservative safe alternative to niche players. Challengers in this Magic Quadrant have strong product capabilities, but they have fewer production deployments than the leaders. Their business model, overall product strength, marketing strategy and business partnerships vary and, hence, has kept them from breaking into the Leaders quadrant. Novell have been in the User-provisioning market for some time and have been making steady progress. Over 10 years in IT Business Problems Technology Solutions Niche Definition Niche players offer viable, dependable solutions that meet the typical needs of buyers. Niche players are less likely to appear on shortlists but fare well when given a chance. While they generally lack the clout to change the course of the market, they should not be regarded as merely following the leaders. Niche players may address subsets of the overall market, and often they can do so more efficiently than the leaders. Clients tend to pick niche players when stability and focus on a few important functions and features are more important than a “wide and long” road map. Microsoft has a basic User-provisioning product in MIIS and relies on partners to round out its offering. Over 10 years in IT Business Problems Technology Solutions Market Disruption Two fundamentally different ways to solving the security administration problem are the User-provisioning (middleware) approach and the enterprise access management approach. All vendors, except Microsoft, are taking the middleware approach, which addresses the management of the complex authentication environment that has evolved during the past 20 years. Over 10 years in IT Business Problems Technology Solutions As long as enterprises are willing to make Active Directory their central authentication service and rely on the access control infrastructure of the Windows server, fewer user IDs will be needed, and those that remain can be managed as an Active Directory account. Microsoft partners, such as Centrify and Quest Software, are building tools to provide the translation of Unix, Linux, Mac OS, VMware, WebSphere, WebLogic, JBoss and Apache accounts so that they can be managed as Active Directory accounts. Microsoft Identity Integration Server (MIIS) is required to provision user accounts and synchronise user profile information between target systems (until such time that only one Active Directory user account is needed). Over 10 years in IT Business Problems Technology Solutions This means that Microsoft would: •Own the strategic user repository (Active Directory) in most accounts •Drive the primary authentication for both network operating system (NOS) and Web connections •Drive the application-level authorisation schemes Clearly, this is a lot to accomplish but no other vendor is in a position to pull this off. The enterprise access management approach is not for everyone, especially if enterprises have a need right now for managing and reporting on the messy, complex user accounts environment that currently exist. This approach is also not for those enterprises that want to maintain an “open” authentication and authorisation infrastructure. Over 10 years in IT Business Problems Technology Solutions Novell IDM Novell was one of the vendors that took its meta directory product and evolved it into a Javabased User-provisioning product. Because earlier versions of its Userprovisioning product were based on the meta directory product, it has strong data synchronisation and Resource Access Management capabilities, but it lacked certain core User-provisioning functions, such as self-service password reset and workflow, and it required a fair amount of consulting work for implementation. Novell has continually enhanced its User-provisioning offering (for example, graphical interface for connector management and Service Provisioning Markup Language support), and with the introduction of Identity Manager 3, it has a product that provides very good User-provisioning capabilities, albeit with a few oddities (such as, template workflow by the number of approval steps rather than Userprovisioning function, for example, add a new user). Over 10 years in IT Business Problems Technology Solutions Novell has done a good job in focusing on the federal and state government sectors and overall customer satisfaction is high. To be the success it wants to be, Novell must be more strategic by adding capabilities around Role Management, ensure it has a Tier 1 Service Industry and provide a solution for the SMB market. Novell has done a good job selling its User-provisioning solutions to its target customers; however, Novell’s target audience is too narrow. Gartner wants Novell to expand its marketing and sales efforts to a broader range of customers. Over 10 years in IT Business Problems Technology Solutions Microsoft MIIS Microsoft’s User-provisioning offering, developed on the .NET platform, was originally built as a metadirectory product that now supports much of the heterogeneous IT infrastructure (connectors for SAP, PeopleSoft are in progress). It is a set of modules that must be integrated to make up a basic Userprovisioning product. For example, workflow capability comes through BizTalk, with Visual Studio required for complex workflow and rule support, and Unix support comes through Services for Unix. There is no support for Service Provisioning Markup Language, role management nor out-of-the box reporting of any kind, although customers can use their existing reporting products to get access to the data in the MS-SQL database. Over 10 years in IT Business Problems Technology Solutions Gartner’s assessment of MIIS as a User-provisioning offering is that it is very much a consulting engagement. However, customers report that the software license fees and integration costs are so much lower than other User-provisioning product deployments, that it is worth the effort. Microsoft has not productised capability (for example, workflow templates, developed by Microsoft Consulting Services from its deployments). Over 10 years in IT Business Problems Technology Solutions Microsoft’s next planned release in the second half of 2007 will be comparable with today’s User-provisioning product offerings, with workflow provided at the Windows server level. But because the two different strategies to solving the security administration problem – middleware vs. enterprise access management – are not well articulated nor understood in the market, comparing MIIS with a middleware User-provisioning product will result in MIIS not measuring up 100 percent. Over 10 years in IT Business Problems Technology Solutions Lower costs and the growth in Active Directory as the central enterprise authentication service will likely propel Microsoft into the Leaders quadrant within the next 24 months. Over 10 years in IT Business Problems Technology Solutions Infoworld Review ‘05 ! http://www.infoworld.com/article/05/10/07/41FEidm_1.html?s=feature Over 10 years in IT Business Problems Technology Solutions Native System Connectivity database IBM DB2 Informix Microsoft SQL Server MySQL Oracle Sybase JDBC directories Critical Path InJoin Directory IBM Directory Server (SecureWay) iPlanet Directory Server Microsoft Active Directory Microsoft Windows NT Domains Netscape Directory Server NIS NIS + Novell NDS Novell eDirectory Oracle Internet Directory Sun ONE Directory Server LDAP email systems Microsoft Exchange 2000, 2003 Microsoft Exchange 5.5 Novell GroupWise Lotus Notes Over 10 years in IT enterprise applications Baan J.D.Edwards Lawson Oracle Peoplesoft SAP HR (MIIS via delimited text) SAP R/3 4.6 and SAP Enterprise Systems (BASIS) SAP Web Application Server (Web AS) 6.20 Siebel enterprise message bus BEA IBM Websphere MQ Open JMS Oracle JBOSS Sun TIBCO mainframe RACF ACF2 Top Secret operating systems Microsoft Windows NT 4.0 Microsoft Windows 2000, 2003 SUSE LINUX Debian Linux FreeBSD Red Hat AS and ES Red Hat Linux HP-UX IBM AIX Solaris UNIX Files - /etc/passwd other Delimited Text Remedy (for Help Desk) SOAP DSML SPML Schools Interoperability Framework (SIF) pbx Avaya PBX midrange OS/400 (AS/400) IDM3 Black MIIS Red Business Problems Technology Solutions Supported Platforms IDM3 MIIS • NetWare 6.5 SP3 or later • Novell Open Enterprise Server—NetWare or Linux • Windows 2000 or 2003 • SUSE Linux Enterprise Server 9 or 10 • Red Hat Linux AS 3.0 • Solaris 8, 9 or 10 • AIX 5.2L • Windows Server 2003 Enterprise edition Over 10 years in IT •(NB. Also requires SQL server 2000) Business Problems Technology Solutions Getting it all configured IDM3 MIIS •Most powerful Designer GUI •Natively integrates with eDirectory •Self documenting •Still needs XML coding for certain things •Real time synchronisation •No native failover •In built auditing •Partner support excellent •Designer GUI •Does not natively integrate with AD (uses SQL2000) •Requires Visual Studio and coding for most things •Not real time synchronisation •SQL2000 able to be replicated •No identity auditing capability •Partner support excellent Over 10 years in IT Business Problems Technology Solutions What’s it going to cost ? IDM3 MIIS •IDM3 (including Microsoft Active Directory, Microsoft Windows •MIIS 2003 SP1, Enterprise Edition per CPU NT, Novell GroupWise, Microsoft Exchange, Lotus Notes, Novell eDirectory and other LDAP v3 directories) + Audit + User application with user self service and password management (including all MS connectors) •£5.55 per user •Optional integration modules •From £3.33 per user •£13,400 •Windows Server 2003 R2 Enterprise Edition •£2,222 •Windows Server 2003, Client Access License 20pack •£444 •SQL Server 2005 Standard Edition •£3,333 For comparison 1400 users @ £13.88 is £19,432 Total investment £19,399 •£13.88 per user •Optional Provisioning Module for Novell Identity Manager 3 (Approval workflow system and Selfservice Resource Request) All prices exclude VAT, maintenance and discounts £/$ Exchange rate rate of 1.8 Over 10 years in IT Business Problems Technology Solutions IDM3 What’s in it for the users ? MIIS •Password self-service •User Administration •White pages and organisational charts •Workflow •Resource request Over 10 years in IT •Password self-service (reset now pulled from SP2) Business Problems Technology Solutions What’s in it for your boss ? IDM3 MIIS • Audit and compliance • Good ROI • Open source integration • Past, present and future system integrations • Good ROI (sometimes excellent) • Microsoft integration • Nobody’s yet been fired for buying MS ! Resource Provisioning Report Peoplesoft Account User Date / Time Action cn=newuser,o=novell 1/2/2005 1:02:03PM Provisioned cn=newuser,o=novell 1/2/2005 1:02:03PM Access changed cn=firedexec,o=novell 1/2/2005 1:02:03PM Deprovisioned Office Key – PRV H61137 User Date / Time Action cn=newuser,o=novell 1/2/2005 1:02:03PM Provisioned Executive washroom key User Date / Time Action cn=firedexec,o=novell 1/2/2005 1:02:03PM Deprovisioned Over 10 years in IT Business Problems Technology Solutions Anything else whilst we’re at it ? Over 10 years in IT Business Problems Technology Solutions The Future Over 10 years in IT Business Problems Technology Solutions Near-term IDM3 Roadmap Identity Manager 3.5 •Scheduled/Random Password Generation •Scheduled Event Processing •Multi-language Support (Password Challenge/Response, Email Templates) •AD-style Password Policy •Visual Password Synchronisation for users •Anonymous User Self-Registration •Matrix Organisation Display and workflow approval •UI Enhancements including Portlets for viewing User/Resource Associations •Digital Signing of Approvals •Matrix organisation and Quorum Approvals for workflows •Shareable Policy Libraries •Resource Kit (incl. normalised driver configs) •IDM Monitoring Tools Over 10 years in IT Business Problems Technology Solutions IDM3 Roadmap Next Major Version of Identity Manager – – – Enhancements in user features (for example...) – Additional regulatory compliance management features – Additional provisioning workflow capabilities – Improved password management features – Support for matrix and non-traditional organizational structures Enhancements in infrastructure (for example...) – Greater interoperability & integration with existing infrastructure – Finer control over event/activity processing Enhancements in deployment process (for example...) – Greater automation in deployment – Improved deployment scenario flexibility Over 10 years in IT Business Problems Technology Solutions MIIS Roadmap Extending MA Reach Ongoing Improving password management capabilities Further lowering the cost and risks of Identity Management Over 10 years in IT Additional MAs 64 bit support Started June ’05 MIIS 2003 SP2 Q2/CY06 Codeless provisioning Entitlement reporting. End-user self-service password reset MIIS - Gemini Self-service platform Additional MAs Business Problems Technology Solutions MIIS Gemini • • • Add core functionality required for Process Integration Services – End-user self-service password reset – Rich workflow – Centralised auditing – Self-service application platform with integrated workflow and auditing – Computed attributes – Entitlement management based on organisational roles Expose new functionalities to IT Pros and end users – Identity manager console for declarative entitlement management – Self-service applications Expose self-service application interfaces for ISVs and corporate developers Over 10 years in IT Business Problems Technology Solutions Summary • IDM3 is now a mature product with little major missing, MIIS Gemini is close behind though • Novell’s (lack of) marketing will allow MS to catch up – again ! • With Gemini, MIIS will offer a more complete password management story • Powerful workflow integration and UI entry points for self-service applications could make Gemini as good as IDM3 • MS are already planning Apollo – but the chances of this being platform agnostic are very slim Over 10 years in IT Business Problems Technology Solutions Questions and Answers ? Over 10 years in IT