Transcript No Slide Title

Round ‘em up and Drive ‘em Out!
PRISM Human Factors Network
What Is Human Factors?
Software design
- Allocation of function
- Functional specification
- User interface design
- User help
Environment
-Context
-Normal
-Emergency
-Noise, Heat, Light
User differences
- Age
- Eyesight
- Body size and shape
Special needs
Work Practices
- Task and job design
- Context of use
- Organisational structures
- Policies and procedures
CARRY OUT TASK
MAKE DECISIONS
MONITOR
LOCATE AND PROCESS
INFORMATION
Evaluation
- User requirements
- Rapid prototyping
- Standards/legislation
Hardware design
- Workstation design
- Input/output devices
- Workplace layout
-Health & Safety
-Repetitive Strain Injury
-Work Related Upper Limb Disorders
Training
- Skills required
- Experience
- Motivation
- Training needs
4
why human factors?
Number
of
Accidents
Technology
Procedures
Human
Factors
Time
Estimated number of “human errors”
% Human action attributed as cause
100
90
80
The diagram shows
the attribution of
“human errors” as
causes, which may
be different from
the contribution of
“human errors” to
incidents /
accidents.
70
60
50
40
30
20
10
1960
1965
1970
1975
1980
1985
1990
1995
Incidents are caused by our behaviour
We react with technical solutions !
100
90
80
70
60
Behaviour
50
Technical
40
30
20
10
0
Incidents
Corrective actions
A Voice from the Past
• Robert Blauner , Alienation & Freedom 1964
• Studied worker alienation in several industries
• “Advanced technology like chemicals processing
would eliminate worker alienation”
Humans make mistakes
• E.g. Bottling line employees asked to sight bottles
of Scotch whisky on a packaging line for
suspected glass contaminants
• 100% of rejected bottles found to be OK –falsely
detected
• 50% of deliberately seeded bottles got through
Action Plan for Industry
1. Develop an understanding of the basic subject matter of
human factors (HF)
2. Develop an understanding of current HF issues in
pertinent industry sectors
3. Develop an understanding of current arrangements used
to identify & control SHE hazards in your workplace
4. From the basis of the existing systems already in place
identify how HF can be incorporated
Develop an understanding of the
basic subject matter of HF
• Reading
– Key texts e.g UK HSE
– HF specialists
– Web
• Training
• Conferences
Develop an understanding of current
HF issues in pertinent industry sectors
• Conduct a HF health check within the workplace
• Formal
– Surveys, Interviews, Audits, Incident investigations
• Informal
– 1-2-1, Grapevine, Personalities
Develop an understanding of current
arrangements used to identify & control
SHE hazards in your workplace
• Consult those who run and own the Safety
Management System(SMS)
• Review documents of SMS
–
–
–
–
Risk assessments
Inspections
Safety tours
Near miss investigations
From the basis of the existing systems
already in place identify how HF can
be incorporated
Action Plan for PRISM
1. Facilitate exchange of knowledge and
information
2. Generate knowledge to meet industry needs
3. Establish options available to facilitate
information sharing between companies
4. Facilitate knowledge transfer from experts
Optimising Human Performance:
Developments from industry for industry
Budapest
27th - 28th March 2002
PRISM is an EU-funded project established for the improvement
of safety in the European process industries through sharing
experience in the application of human factors approaches and
stimulate their development and improvement to address
industry relevant problems in process industries.
This first seminar on optimising human performance will address
issues surrounding the following topics:
Task Design
Procedures
HCI / MMI
Training
Each topic will include industry case studies and opportunities for
discussion and networking with professionals from across Europe.
For further information, please contact
Rob Cotterill on 0161 477 3818
email: [email protected]
Supported by the
European Union
Optimising Human Performance:
Human factors in the control of major hazards
Demokritos, Athens 5th - 7th September 2003
PRISM is an EU-funded project established for the improvement of safety in the
European process industries through sharing experience in the application of
human factors approaches and stimulate their development and improvement to
address industry relevant problems in process industries.
The aim of the event will be to identify examples of good practice for optimising
human performance in controlling major hazards. Top speakers from industry and
leading consultancies across Europe will be sharing knowledge covering the
following topics:
Task design
Task analysis
Control room assessment
Workload assessment
Alarm handling
…and many more.
There will be opportunities to discuss issues of concern to your industry and to
network with colleagues and professionals in the process industries.
For further information, please contact
Rob Cotterill on +44 161 477 3818
email: [email protected]
Supported by the
European Union
Envisioning high-demand situations:
Framework and scenarios
Soesterberg, NL, 28th - 29th May 2002
PRISM is an EU-funded project established for the improvement of
safety in the European process industries through sharing experience in
the application of human factors approaches and stimulating their
development and improvement.
Task Demands
During the seminar the following topics will be addressed:
Vision on high-demand situations in process control
Presentations of human factors experience & expertise
Demonstrations of approaches from other domains
Scenario analysis
Presentations will be given by people from the world of research and
industry within the European Community. Attendants will be challenged
to actively participate in small workshops during the seminar.
For further information, please contact:
Peter
Passenier
telephone: +31-346356321
e-mail: [email protected]
Supported by the
European Union
Human Factors
Managing high-demand situations:
enduring improvement measures
ATOFINA, Brussels 13th - 14th Nov 2003
PRISM is an EU-funded project established for the improvement of
safety in the European process industries through sharing experience in
the application of human factors approaches and stimulating their
development and improvement.
Task Demands
During the seminar the following topics will be addressed:
Vision on high-demand situations in process control
Presentations of human factors experience & expertise
Demonstrations of approaches from other domains
Scenario analysis
Presentations will be given by people from the world of research and
industry within the European Community. Attendants will be challenged
to actively participate in small workshops during the seminar.
For further information, please contact:
Peter
Passenier
telephone: +31-346356321
e-mail: [email protected]
Supported by the
European Union
Human Factors
Technische Universität Berlin
Information
Information
Direction to the venue
DECHEMA
Society of Chemical Engineering and Biotechnology,
Theodor- Heuss-Allee 25, 60486 Frankfurt am Main.
About the venue
We have chosen the venue close to the famous
Messeturm and the Festhalle Messe. The are
the symbols of Fankfurt Trade Fair Ground.
The venue is located at the heart of the city and
is close to modern hotels and restaurants.
From Frankfurt Airport:
o 20 min by Taxi
o S-Bahn : S8, S9 to Main Station (Hauptbahnhof) Change
to S3, S4,S5 to Station Messe
From main railway station (Hauptbahnhof):
o Approx. 20 min walk
oS-Bahn: S3, S4, S6 to the station Messe.
o Approx. 10 min by Taxi
Useful website links
PRISM
http://www.prism-network.org
TUB
http://tk1.fb10.tu-berlin.de
EPSC
http://www.epsc.org
Process Industries Safety Management
A PRISM SEMINAR, 2003
First Announcement
Social programme
A social programme will be organised to for
the evening of Monday, 16th June.
Registration Information
We will be glad to offer you further
information. Please contact:
Frau. Dr. Katharina Loewe
TU-Berlin,
Sekr. TK0-1, Straße des 17. Juni 135, D-10623
Berlin,
Tel: ++49 30 314 26524
Fax:++49 30 314 26907.
You can also send an email to:[email protected]
Tourist Info: http://www.frankfurt-tourismus.de
Frankfurt map:http://stadtplan.frankfurt.de/hotel/map.jsp
Frankfurt Am Main,Germany.
Monday 16th and Tuesday 17th
June 2003
Current State of Human Factors Knowledge in Slovakia and Barriers,
Which Need to be Removed to Improve Human Performance
30th – 31th October 2003
Bratislava
11th International Symposium
Loss Prevention and Safety Promotion in the Process Industries
Loss Prevention 2004
31 May - 3 June 2004 * Prague * Czech Republic
—www.prism-network.org
Round ‘em up and Drive ‘em Out!