Transcript Document

Governing Membership Meeting
Thursday, September 15, 2011
9:00 am - Noon
Technology & Communications Committee Report
Committee Members
Brandon Day – Daycos (Chair)
Chuck Bailey – Executive Moving Systems
Richard Corona – Enterprise Database Corporation
Craig Crawford – Silver Ridge Forwarding
CJ Dabo – Interstate Worldwide Relocation
Gordon Keene – Abba International
Kourtney Kono – Aloha Worldwide Forwarders
Rick Mason – Total Military Management
Leo Pakkala – Western Data Transportation
Keith Simmons – RD Simmons & Associates
Fran Vollaro – The Pasha Group
Technology & Communications Committee Report
Committee Members
Brandon Day – Daycos (Chair)
Chuck Bailey – Executive Moving Systems
Richard Corona – Enterprise Database Corporation
Craig Crawford – Silver Ridge Forwarding
CJ Dabo – Interstate Worldwide Relocation
Gordon Keene – Abba International
Kourtney Kono – Aloha Worldwide Forwarders
Rick Mason – Total Military Management
Leo Pakkala – Western Data Transportation
Keith Simmons – RD Simmons & Associates
Fran Vollaro – The Pasha Group
Brian Limperopulos
Program Manager
IAM
IAM Programs That Benefit the Governing Members
IAM Programs
Enhanced Member Services & Program
• How IAM serves its Governing membership:
• Shipper Guides
• Receivable Protection Program (RPP)
• IAM Code of Ethics
• Global Accreditation of the Electronic Inventory Standard
• How Governing Members to take advantage of IAM
Programs
• Customs and Government Regulations
IAM Programs That Benefit the Core Members
IAM Shipper Guides
• A compendium of household goods-specific customs regulations for
different countries throughout the world
• The Shipper Guides can be found at http://www.iamovers.org/shippers.html
• Over 110 different guides can be found on the website.
• Core Members’ Representative, Jackie Agner, was instrumental in
soliciting new information this past summer.
• With Assistance from IAM Commercial Affairs Committee and its Chairman,
Doug Finke, IAM is busy integrating this updated information.
• Continue to help us by sending in new information as it becomes
available!!!
IAM Programs That Benefit the Governing Members
IAM Shipper Guides
Future Plans for the Shipper Guides:
• Shipper Guide for each of the different countries
represented by our membership
• Develop applications for mobile devices to access the
Shipper Guides remotely
• Generate consumer referrals from the Shipper Guide
website to our member’s websites
• Establish a more user-friendly webpage for the Shipper
Guides
• Explore how social media can improve Shipper Guide
responsiveness to changing world events
IAM Programs That Benefit the Governing Members
Receivable Protection Program (RPP)
Essential program if your company does any commercial work
whatsoever!
Statistics:
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109 Members currently enrolled
IAM received seven different claims for the 2009-2010 fiscal year
In total, IAM paid out $21,014.17 to satisfy those claims.
In 2011, IAM is projecting approximately $30,000 in claims payouts.
The fee to sign up for Governing Members is $487.50
• This is a 25% discount on what other members must pay to join.
The RPP acts as an insurance program for the membership when
conducting business with other members.
IAM Programs Can Benefit the Governing Members
Invoice Dispute Resolution Process (IDRP)
Under this process, RPP members can request IAM intervention on
invoice
disputes that they have with other IAM members.
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• New Feature added to RPP on May 1st
• IAM compiles a list of “slow payers”.
• IAM circulates this list to RPP members on the first of every month.
• RPP members gain valuable business knowledge as a result.
To sign up for the RPP or gain greater insight into the Invoice Dispute
Resolution Process, please see me at the end of the meeting.
More information can also be found at http://www.iamovers.org/rpp.html
or by emailing me at [email protected].
IAM Programs That Benefit the Governing Members
IAM Code of Ethics
What is the IAM Code of Ethics?
1. The Code outlines generally accepted practices and professional
standards.
2. IAM members are expected to adhere to these when conducting
business with each other and their clients.
3. When established in 2006, no enforcement guidelines were
developed.
4. IAM Leadership and Staff realized that policies were needed to
adjudicate on ethics complaints alleged against members.
5. Code of Ethics Enforcement Procedures have been created and
an Ethics Council composed of member volunteers will be
implemented to address this gap.
IAM Programs That Benefit the Governing Members
Global Accreditation of IAM Electronic Inventory Standard
Benefits of an Electronic Inventory Standard:
• Greater Business Efficiency
• Harness electronic and technological innovation
• Automatic import of information from your operations team
• Better Ability to Comply with Future Customs Regulations
• Importer Security Filing (10+2) and European Advance Cargo
Declarations
• Greater transparency and depth of detail
• What’s Customs going to do next???
• Standard documents can be displayed in your own language and
translated into your agent’s language.
• Includes all details that are found in a typical household
goods shipment
IAM Programs That Benefit the Governing Members
Global Accreditation of IAM Electronic Inventory Standard
How is IAM progressing toward our Goal of Global Accreditation?
• IAM became an Accredited Standards Developer in 2008 with the
American National Standards Institute (ANSI).
• ANSI approved the IAM electronic inventory standard in late July
of 2010.
• IAM has submitted the standard to the International Organization
for Standardization (ISO).
• We are confident that the Standard will be affirmed as an official
International Standard by next year’s Annual Meeting.
• The Standard will demonstrate the industry's ability to meet future
logistic challenges and security requirements head-on.
IAM Programs Can Benefit the Governing Members
Customs and Security Issues
Distribution of Personally Identifying Information (PII)
• Short-term solution: Standardized Webform on IAM website.
• Medium-term solution: Standardized Webform on CBP website
• Long-term solution: Blanket protection against this information being
distributed to Vessel Manifest Information Companies.
Federal Maritime Commission (FMC) Fact Finding Investigation # 27
• This fact finding investigation examined unlawful, unfair, or deception ocean
transportation practices related to our industry.
• FMC Commissioner, Michael Khouri, will speak later at our Special Session
concerning the Fact Finding Investigation # 27.
• IAM will meet with the FMC shortly after the Annual Meeting to determine how
the Association can assist with the recommendations set forth in its final report.
IAM Programs That Benefit the Governing Members
Take Advantage of This Information!
As you can see, IAM offers much to its Governing Members:
1. The Shipper Guides provide comprehensive Customs Information available at
your fingertips.
2. Through the RPP, IAM gives you recourse to recover payments owed to you.
3. A greater sense of security when trading with other IAM members because of
the RPP, the Invoice Dispute Resolution Process, and the Code of Ethics.
4. The development and accreditation of the Standardized Electronic Inventory
will promote efficiency and enable your company to better negotiate the future
burdens of expected customs regulations.
5. We are constantly working on your behalf to protect your businesses through
our government outreach and relations.
IAM Programs That Benefit the Governing Members
Contact
If you have any questions about this information, please
contact me at the following:
Brian Limperopulos
[email protected]
+1 703 317 9950
CHARLES WHITE
Director, Government and Military Relations
IAM
Governing Membership Meeting
Charles White
Director of Government & Military Relations Report
Critical Issues facing the IAM membership:
I)
Business Case Analysis for the possible Outsourcing of the DOD
Personal Property Program:
--
IAM staff have been closely monitoring this possibility for years.
We followed every step of the contracting process used to
outsource DOD freight moving from their freight depots – the
Defense Transportation Coordination Initiative (DTCI)
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Early this year we started to see signals that HHGs were coming
under the same microscope.
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Initial meeting with OSD to discuss the BCA held in late June,
2011
--
BCA contractor named in mid-August, 2011 – Logistics
Management Institute (LMI)
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IAM staff initial meeting with LMI September 8, 2011
Governing Membership Meeting
Director of Government & Military Relations Report
II) SDDC Program Management Review (PMR)
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Initially labeled the “Program Efficiency Review”
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Looking at ways to improve, streamline and find further
efficiencies for DP3
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Items being reviewed
-- Implementation of CFAC in the Domestic Market
-- Agent Declaration, interim step in DPS coming - Agent I.D.
-- Redefining TSP
-- How to implement an Open Season without a further
proliferation of TSP in both the Domestic and Int’l Markets
-- Minimum number of CSS to be considered statistically
valid
-- SFR for Alaska
Governing Membership Meeting
Director of Government & Military Relations Report
III) 2011 Peak Season
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SDDC Peak Season “Hotwash”
--
SDDC focused on CAPACITY while industry appears to be
focused on Traffic Distribution
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Rule Changes and New Rules implemented for 2011 Peak Season
-- Unlimited Refusals – vs. Enhanced Blackout Functionality
-- Code 2 and approval to use Portable Moving & Storage
Containers (PMSC)
-- Increased use of SIT @ Origin
-- Elimination of the 70% rule
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DPS stability is major issue, especially during Peak Season –
DOD believes that “Click Count” changes played a major role.
-- What does Peak Season 2012 hold?????
Governing Membership Meeting
Director of Government & Military Relations Report
IV) Joint Regionalization
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OSD initiative to be completed by 2015/16 but on FAST TRACK!
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7 CONUS JPPSOs – JPPSO-COS, JPPSO-NE, JPPSO-SAT, Ft.
Lewis, JPPSO-WA, Jacksonville & San Diego
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OCONUS – Japan (Yokosuka), Korea (Yongsan), Europe (WKAS),
JPPSO-HI and a few other smaller more isolated booking offices.
--
BCA and the PMR will not have ANY effect on Regionalization
continuing to move forward.
V) DPS
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New contract is coming out for bid. There is a possibility of a new
contractor being named
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New Third Party Payment System (TPPS) contract also out
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DPS Release 1.4.07 currently planned for September 30, 2011
Governing Membership Meeting
Director of Government & Military Relations Report
V) DPS (cont)
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DPS Release 1.4.07 will include the Enhance Blackout
Functionality, the able to identify an origin agent in the “free text”
field and the member’s DOB info needed for the enhanced 10+2
requirements
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Phase III requirements are being written but there is still some
disagreement within DOD as to whether DPM will be included.
VI) Key DOD Personnel Changes
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U.S. Transportation Command
-- Gen William Fraser, USAF will replace Gen Duncan
McNabb, USAF as Commander in October
-- LTG Kathleen Gainey, USA will replace VADM Mark
Harnitchek, USN as Deputy Commander this month
Governing Membership Meeting
Director of Government & Military Relations Report
VI) Key DOD Personnel Changes (cont)
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SDDC
-- New Rates Team Lead – Jill Smith – formerly COMFISC
-- New Quality Assurance Team Lead – Rich Yevak - formerly
with Air Force HQ
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JPMO HHGS
-- New Program Director – Col Mark Hiryak, USAF
-- New Program Manager – Ms Mary Campbell
-- New Deputy Program Manager – Mr Shannon Switts
-- Air Force Personal Property Activity Headquarters (PPA HQ)
-- New Commander – Col Michael Holmes, USAF
-- New Deputy – Mr Kevin Kennedy
Governing Membership Meeting
Director of Government & Military Relations Report
VII) Digital Certificates
-- Mandated to be used to access any DOD systems by Oct 1, 2011
-- Foreign national’s waiver
VIII) GSA
-- Request for documents – “shipping reports” and “IFF
calculations” from FY 2009 and FY 2010. Through an IAM request
this request for documents was postponed.
-- New TPPS contract awarded to CitiBank
TERRY HEAD
President
IAM
International Association of Movers