Transcript Thames Valley PCC

Thames Valley
Police & Crime Commissioner
Draft service specifications:
workshops
February 2015
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Introduction
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Local commissioning intentions
Needs-led funding, priority themes
Hate Crime specification
Domestic Violence specification
Procurement and next steps
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LOCAL COMMISSIONING
INTENTIONS
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Commissioning Landscape
o To 31st Mar 2015, MoJ grant fund victim’s services,
including service provided by Victim Support
o From Apr 2015, MoJ will continue to commission some
national services (Homicide Service, Witness Service,
Trafficking Service, Rape Support)
o From October 2014, PCCs became responsible for
commissioning local ‘specialist’ victims services
o From April 2015, PCCs are also responsible for
replacing the National Victim Support Service
with a local ‘non-specialist’ victim service
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Local services
o Non-specialist service – from 1st April 2015
• Thames Valley, Surrey and Sussex joint commission: Victim Support
- An assessment and referral mechanism (EU Directive on Victims)
- Local non-specialist support for victims
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Specialist services
Priority areas identified via needs assessment
Transitional grant funding 2014/15 (one-off grants; no repeat funding)
Local commissioning 2015/16
- Tenders: Victim-initiated RJ service (closed); ISVA service (closes 06/02)
- Soon to tender: 3rd party reporting Hate Crime (early Feb);
Young Victims (mid-Feb); Domestic Violence (mid/late-Feb)
- Other: counselling (awaiting outcome of further research)
Background and updates:
http://www.thamesvalley-pcc.gov.uk/Victims/Victims-Services
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Total funding available
o First Phase Victims & RJ Grants (May 2014)
• Approx. £600,000 grants awarded – capacity and
capability funding.
o Second Phase Victims and RJ Grants (Sept 2014)
• Approx. £1.2M grants awarded – service delivery
o Third Phase Commissioning (Oct-March for 2015/16)
• Approx. £2,467,000 per annum (to cover full costs of
the non specialist referral services, RJ and local
specialist services
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NEEDS-LED FUNDING
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Reporting
& Referral
Cope
Recover
* Excl. young victims specialist support **Incl.. sexual violence, 8-15yrs; *** May include young victims not supported via YOTs
* Indirect support given via support to parents or guardian
+ Optional but referral to specialist service must be considered
Thames Valley PCC funded from 2015-16
Offence
SA / DV
Age
Group
Additional info
ISVA Service
Young Victims
Service
Complex Needs Victim Support
IDVA Service
(SA/DV specialist
element)
*
SA
0-7
SA
8-15
SA
16 plus
DV
0-7
DV
8-17
Affected by, but
not direct victims.

*
DV
16-17
Direct victims of
abusive
relationships

+
DV
16 plus
Complex Needs
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*

+
*

+
Funding
2015/16 Victims Grant - £2,467,000 to cover:
o PCC’s commissioning costs, contingency funds, full
costs of the regional ‘referral mechanism’ and local
‘non-specialist’ support (£1M per year)
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o
o
o
o
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Victim-centred/pre-sentence RJ services (£250-350K)
Young Persons Service (£250-350K)
ISVA service (£250-350K)
DV Service (£250-350K)
Counselling (250-350K)
Hate Crime (£50-£100K)
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Collaboration and
Commissioning
o Any qualified provider
• Private, public and voluntary sector
• Small, medium and large
• Specialist and generalists
• Local regional and national organisations
• Solo, partnerships, consortia
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Open market
Commissioners
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Prime and sub contractors
Prime
Commissioners
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Loose partnership
Commissioners
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Lead agency consortium
Commissioners
Lead
agency
Consortium
or
partnership
agreement
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Collaboration Principles
o Understanding and connecting to a
wider network of providers and
community organisations, for pathways
and needs-led support (‘egg white’)
o Social Value:
• Demonstrate knowledge and understanding for needs-led local support
• Develop and empower local people &community organisations, building
trust and longer term support in local communities
• Increase levels of efficiency and effectiveness, connected
to local organisations and agencies
• Ensure accountability to and the involvement of local
communities, volunteers and victims' as service user
Specification – Hate Crime
3rd party reporting
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Why is this service being
commissioned?
o The Government’s Plan includes a commitment to
improving the reporting and recording of hate crimes
across all five strands (disability, gender-identity, race,
religion/faith and sexual orientation), and to improve
victim’s access to subsequent support.
o In 2012/13, there were 1,355 offences recorded as Hate
Crime by Thames Valley Police (0.1% of total recorded
crime), 81% of these were perceived to be motivated by
ethnicity.
o All the available research suggests that hate crime is
hugely under-reported....
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Scope of the Contract
o 3rd Party Hate Crime Reporting Service shall be free to service
users who have been victims of any form of hate crime.
Service users shall be resident within the contract area
(Thames Valley), including temporary residents (e.g.
students), regardless of
• Age, gender, culture, religion, ethnicity or sexuality
• Where or when the offence took place
• Whether the crime was reported to the police or not
o The Service shall proactively seek to increase the rate of
reporting of Hate Crime and Incidents
o The Service shall link with, and support access into, other
support services, provided via both statutory and
voluntary organisations in the wider community
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Essential Requirements
o Provide a service which potential clients can find and
access with ease at any time following the crime, which is
free, confidential and non-discriminatory
o Improve awareness of how to identify Hate Crime among
the statutory, voluntary and community sector and what
to do if they do identify it
o In partnership with other agencies, identify suitable
referral pathways for individuals requiring onward
emotional and practical support
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Essential Requirements
• Develop and implement a strategy to identify and
remove barriers to reporting Hate Crime to Thames
Valley Police, and support service users to make informed
choices about their future options
• In partnership with Thames Valley Police, develop and
provide a robust approach to assessing the on-going
safety of the individual, and take appropriate action
based on the assessed level of risk
• Provide regular Hate Crime profiles to partner agencies
to enable them to fully understand the nature of Hate
Crime and Incidents taking place in Thames Valley
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Essential Requirements
o Seek continuous improvement in service delivery, which
includes responding to user feedback, changes to government
policy or the evidence-base for effective services for victims of
Hate Crime
o Support the implementation of the Public Services (Social
Value) Act 2012 through the added social, economic or
environmental benefits to local communities arising from the
Service model. For example, demonstrate how you will
• develop and empower local people and community
organisations, building trust and longer term support in local
communities
• increase levels of efficiency and effectiveness connected to local
voluntary and community organisations and agencies
• ensure accountability to, and the involvement of local
communities, volunteers and victims as service users
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Added Value
o Added Value outcomes would enhance the service
provision at no extra cost to the Commissioner:
• Help victims of Hate Crime to have an effective voice,
to help inform improvements to the wider Criminal
Justice System
• Facilitate consultation with victims to improve
understanding of the experiences of victims of Hate
Crime, barriers to reporting crime to the police and
engaging with the Criminal Justice System, their
emotional and practical support needs in order to
cope and recover from the crime
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Added Value
o Added Value outcomes would enhance the service
provision at no extra cost to the Commissioner:
• Consider the needs of those around the victim of Hate
Crime and seek to ensure they are recognised and
supported
• Develop and implement a communications strategy, in
partnership with the Commissioner, aimed at
increasing public awareness and preventing Hate
Crime, including appropriate use of media and social
media platforms
• Contribute to responses to government consultation
documents and other enquiry processes
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Research – Specialist IDVAs
for Complex Needs
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Domestic Abuse Services
Report: Summary
o Gender sensitive approach
• Most domestic violence and abuse is perpetrated by men against women, and
most of the research that is based on the experience of women
• This is the area about which there has been most research and which is better
understood, with 30 years of services
• National and international strategies focus on violence against women; this is not
to diminish the real impact of domestic violence experienced by men and boys
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Findings – core provision
Emergency refuge
Children’s workers
IDVA provision to support the MARAC
Outreach and resettlement workers
A ‘sanctuary’ scheme
1:1 counselling or other emotional support.
Practical support (advocacy, advice etc)
Group, such as the Freedom Programme.
Accessing support without necessarily contacting statutory services
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Domestic Abuse Services
Report: Summary
o Emerging themes
• Complex needs
- Toxic Trio: domestic abuse, substance abuse, mental health
• Young people (16-17 year olds) in their own relationships
• Minority groups – voice and language, including:
- BME women over-represented at MARAC; HBV and forced marriage; & LGBT
and disabled women are under represented
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Systems, structures and CJS
Accessing services, advice lines and hubs
Training (Champions, Iris)
IDVAs
Legal services (Legal Aid, courts)
Counselling and therapy (trauma)
Prevention
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Domestic Abuse Services
Report: Recommendations
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Complex Needs Service
Not currently catered for, in any consistent way
Needs for immediate, supported, emergency accommodation
Some of the most intransigent situations involving lots of agencies
Build on existing good practice and joint working in Thames Valley
Includes priorities for different agencies with potential to draw down other
funds
• A one-off chance to really make a difference
o Co-ordination
• A recognition that domestic abuse covers a very wide range of crimes,
events, circumstances and needs, requiring a very flexible, non siloed
approach that harnesses current resources
• Cohesive focus where needs are greatest
• Connect agencies who are working to same ends
• Ensure response remains dynamic after services are commissioned
• Gather knowledge from all sectors
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Specification – Specialist
IDVAs for Complex Needs
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Scope of the Contract
o The Complex Needs IDVA service (CN-IDVA) shall
provide short- to medium-term advocacy support to
individuals, aged 16 years and above, with identified
complex needs within the contract area (Thames
Valley), regardless of the assessed level of risk
o The Service shall aim to assist victims with complex
needs to cope with the immediate impact of DA
and/or to recover from the longer term legacy of the
experience
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Scope of the Contract
o The service shall be free, confidential and accessible for
service users resident within the contract area, including
temporary residents (e.g. students), regardless of
– where or when the offence took place
– whether the crime was reported to the police or not
o Provide suitably trained personnel to deliver an IDVA
service focussing on individuals with complex needs, eg.
– Substance misuse and/or mental health
– BME and/or culturally specific forms of DA
– Disabled and/or Learning Difficulties
– LGBT and/or male victims
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Essential Requirements
o Establish advisory and referral arrangements into and out
of the service with a wide range of statutory and nonstatutory partner agencies
o Provide short to medium term support for complex
needs victims focusing on safety planning, practical
safety measures, through the use of civil and criminal
justice systems
o Provide CN-IDVA support throughout the criminal justice
process for those who require it, including participation
in the local Multi-Agency Risk Assessment Conferences
(MARAC) & Specialist Domestic Violence Courts
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Essential Requirements
o Employ robust methodologies for assessing the
individual needs of service users (which includes
consideration of the on-going safety of the service
user), and evidence-based interventions designed to
support the transition of service users from the violent
situation into a safer environment
o Have in place suitable data gathering arrangements in
order to evidence the outcomes achieved for
individuals, including demonstrating progress towards
becoming independent of the service
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Essential Requirements
o Seek continuous improvement in service delivery, which
includes responding to user feedback, changes to government
policy or the evidence-base for effective services for DA
victims
o Support the implementation of the Public Services (Social
Value) Act 2012 through the added social, economic or
environmental benefits to local communities arising from the
Service model. For example, demonstrate how you will:
– Develop and empower local people and community
organisations, building trust and longer term support in local
communities,
– Increase levels of efficiency and effectiveness connected to local
voluntary and community organisations and agencies,
– Ensure accountability to, and the involvement of
local communities, volunteers and victims as service users
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Added Value
o Added Value outcomes should enhance the service
provision at no extra cost to the Commissioner :
• Help victims of DA with complex needs have an effective
voice, to help inform improvements to the wider Criminal
Justice System
• Facilitate consultation with victims to improve
understanding of the experiences and support needs of
victims of DA with complex needs in order to help shape
future service provision
• Provide commissioned training to other agencies/carers
to improve the level of support for DA victims
with complex needs
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Added Value
o Added Value outcomes should enhance the service
provision at no extra cost to the Commissioner:
• Consider the needs of those around the service user and
seek to ensure they are recognised and supported
• Develop and implement targeted communications
strategies, in partnership with the Commissioner, aimed
at increasing public awareness and preventing DA within
minority groups
• Contribute to responses to government consultation
documents and other enquiry processes
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Next Steps
o Listen to your feedback...
o Advertise PIN (Prior Information Notice)
o Finalise Specification + tender documents
o Agree length of contract (3 yrs +optional 2 yrs)
o Agree proposed funding range
o Advertise contract via Euro-Supply Bluelight Please register on new procurement system
https://uk.eu-supply.com/login.asp?B=BLUELIGHT
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For further information
• http://www.thamesvalleypcc.gov.uk/Victims/Victims-Services
Other inquiries
• [email protected]
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