Transcript Slide 1
Obtaining Assurance from IT through governance frameworks Roger Southgate Leader of the COBIT Development Group in London Past President of ISACA London Chapter Member of the BSI Committees for Service Management and IT Governance www.isaca-malta.org Delegate Update The next five slides were added to my presentation to provide some more detail on COBIT Security Baseline, which was introduced by Eric in the session immediately before lunch www.isaca-malta.org 2 COBIT Security Baseline Structure 48 Pages Page 16 - 22 www.isaca-malta.org 3 The COBIT Security Baseline – 44 Steps Plan and Organise Define the security strategy and the information architecture Define the IT Organisation and relationships Communicate management aims and direction Manage IT human resources Assess and manage IT risks 10 steps Acquire and Implement Identify automated solutions Acquire and maintain application technology infrastructure Enable operation and use Manage changes Install and accredit solutions and changes www.isaca-malta.org 4 10 steps The COBIT Security Baseline – 44 Steps Deliver and Support Define and manage service levels Manage third-party services Ensure continuous service Manage the configuration Manage data Manage the physical environment 21 steps Monitor and Evaluate Monitor and evaluate IT performance – assess internal control adequacy Obtain independent assurance Ensure regulatory compliance www.isaca-malta.org 3 steps Assess and Manage IT Risks ISO/IEC 27002:2005 COBIT 4.1 PO2: 2.3 PO9: 9.1, 9.2, 9.3, 9.4 8 Regularly discuss with key staff (from business and IT management) where and when security problems can adversely impact business objectives and how to protect against them. 4.1 9 Prepare a risk management action plan to address all risks according to business risk. 4.2 PO9: 9.5, 9.6 Establish staff understanding of the need for responsiveness and consider cost-effective means to manage the identified security risks through security controls (e.g., backup, access control, virus protection, firewalls) and insurance coverage. 4.1, 4.2, 6.1, 8.2 PO7: 7.4 AI1: 1.1, 1.2 PO9: 9.5 10 www.isaca-malta.org 6 Six Information Security Survival Kits Specific Information Security Risks 6 6 Boards of Directors / Trustees 9 Questions to Ask + 7 Items to Action Senior Executives 13 Questions to Ask + 7 Items to Action 6 Executives 13 Questions to Ask + 17 Items to Action 6 Managers 38 Conditions to Check 5 Professional Users 10 “Dos” and 10 “Don’ts” 7 Home Users 15 Non Technical Precautions +7 Technical www.isaca-malta.org 7 Session Plan • • • • • How I got started The challenges we face A word of caution How can I get stated? What help is available? www.isaca-malta.org 8 How I got started www.isaca-malta.org 9 Session Plan • • • • • How I got started The challenges we face A word of caution How can I get stated? What help is available? www.isaca-malta.org 10 Enterprise Governance in Practice Enterprise Governance Conformance Corporate Governance processes • • • • Chairman / CEO Non-Executive Directors Audit Committee Resource and Remuneration Committee • Strategic Risk Management for compliance • Controls Assurance Accountability Assurance www.isaca-malta.org Performance Business Governance processes • Strategic Planning and Alignment • Strategic Decision Making • Dashboards / Scorecards • Strategic Enterprise Systems • Continuous Improvement • Strategic Risk Management Value Creation Resource Utilisation 11 The Challenges We Face Are we doing the right Are we getting the benefits? things? Are we doing them the right way? www.isaca-malta.org Are we getting them done well? 12 The Roots The journey continues Business Goals IT Goals 2005/2007 2001-3 2000 1998 1996 IT Processes IT Activities Governance - IT Focus v4.1 v3 Management of IT Performance v2 IT Control Assurance www.isaca-malta.org v1 13 COBIT Components and inter-relationships Business Goals requirements information IT Goals IT Processes Key Activities performed by Control Outcome Tests RACI Chart www.isaca-malta.org Performance Indicators Outcome Measures Maturity Models derived from Control Design Tests Control Objectives based on 14 Value Drivers why Risk Drivers Control Practices Frameworks, Standards and Codes of Practice International / National Legal Framework COSO DE VAL LI UE VE RY CE MA N N T E FOR PER SUREM MEA T C GI T TE EN A M R ST IGN AL www.isaca-malta.org www.itgi.org ITIL ISO 20000 ISO 27000 RESOURCE MANAGEMENT CMMI ISO 9000 ISO 38500 MAN RISK AGE MEN “COBIT the integrator“ 15 ITGI Enables ISO/IEC 38500 Sets out six principles for good corporate governance of IT. 1: Responsibility 2: Strategy 3: Acquisition 4: Performance 5: Conformance 6: Human Behaviour Directors should govern IT through three main tasks: a) Evaluate the current and future use of IT. b) Direct preparation and implementation of plans and policies to ensure that use of IT meets business objectives. c) Monitor conformance to policies, and performance against the plans. www.isaca-malta.org © ISO/IEC 2008 – All rights reserved 16 Implementing and Continually Improving IT Governance www.isaca-malta.org 17 Session Plan • • • • • How I got started The challenges we face A word of caution How can I get stated? What help is available? www.isaca-malta.org 18 . How we LOOk at things......... What can you see? .....really does make a difference www.isaca-malta.org 19 We are ALL human after all From the neck up there is no limitation on what a person can accomplish From the shoulders down, we are all severely limited in what we can accomplish by ourselves We are all fallible, frail and forgetful What we plan to do “Mind the gap!” What we think we do What we say we do What we actually do Thought + Action = Result + Consequences www.isaca-malta.org 20 Complexity, Detail and Time Models – Frameworks – Good Practices help us make sense of the context and the challenges we face they provide roadmaps Route maps or plans reflect the choices we make to guide our organisations to our defined destination www.isaca-malta.org 21 Session Plan • • • • • How I got started The challenges we face A word of caution How can I get stated? What help is available? www.isaca-malta.org 22 Are we on the same page? Where are we right now? Where do we need to get to? How are we going to get there? www.isaca-malta.org 23 Getting Started with Value Management Diagram from page 20 www.isaca-malta.org 24 Where are we right now? www.isaca-malta.org 25 Where are we right now? www.isaca-malta.org 26 Session Plan • • • • • How I got started The challenges we face A word of caution How can I get stated? What help is available? www.isaca-malta.org 27 The Opportunity Clock is always ticking… The demands of Today Maturity Model Attributes: A&C Awareness and Communication PSP Policies, Standards and Procedures T&A Tools and Automation S&E Skills and Expertise R&A Responsibility and Accountability GSM Goal Setting and Measurement Requirements for Information: Effectiveness Efficiency Confidentiality Integrity Availability Compliance The needs of Tomorrow 28www.isaca-malta.org Information Reliability 28 The Five Focus Areas of IT Governance Are we doing the right What? Define strategy Strategic Alignment things? Preserve value Create value Value Delivery Bad things not happening Good things to happen How? Are we doing them the right way? Resolve problems Continuous improvement Risk Management IT Resource Management Performance Measurement Measure results www.isaca-malta.org Are we getting the benefits? 29 Are we getting them done well? Information Services Resource and Control View Data Desktops Application Controls Generic Process Controls Business Controls Business Process/es General IT Controls IT Processes IT Resource Stack • • • • Systems development Change management Security Computer operations Data www.isaca-malta.org Data 30 COBIT Fundamentals Are we doing the right “To provide the information that the organisation needs to achieve its objectives, IT resources need to be managed by a set of naturally grouped processes.” things? The Business Requirements for Information Are we doing them the right way? www.isaca-malta.org Resources IT Processes Effectiveness Applications Plan and Organise Efficiency Information Acquire and Implement Confidentiality Infrastructure Deliver and Support Integrity People Monitor and Evaluate Availability Compliance Information Reliability Are we getting the benefits? Maturity Model Attributes: A&C Awareness and Communication PSP Policies, Standards and Procedures T&A Tools and Automation S&E Skills and Expertise R&A Responsibility and Accountability GSM Goal Setting and Measurement Are we getting them done well? 31 TheOur Wayjourney Forwardcontinues..... ? Realism ? Relevance ? Results Look Act Speak Think Thank you [email protected] Tel: +44(0)2392 259720 Mob: +44(0)7714 769617 All ISACA publications are available from www.isaca.org www.isaca-malta.org 32