Transcript Support Model Rollout

Capability Set - Detail
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Bb Commerce Suite
Capability Set by: System
Capability
Meal Plan Administration
Event / Activity Access Administration
Debit / Credit Account Administration
Advanced Reporting
Status Monitoring
Copy Administration
Vending Administration
Facilities / Door Access Administration
Laundry Administration
Point of Sale Devices
Native TCP/IP Card Readers
IP Multi-Function Reader
Wireless Card Readers
Value Transfer Station / Card Management Center
Micros Integration and Support
NCR Integration and Support
Integrated Network Print Management
Integrated Video Imaging / Card Production
Off-Campus Merchant Recruitment
Terminal Deployment and Management
Automated Secure Funds Settlement
Automated Royalty and Fee Payment
Card Program Marketing
Online Account Management
Web e-Commerce with Shopping Cart
Integrated Credit Card Payment Gateway
Customizable Product Catalog
Multiple Vendor Inventories and Order Fulfillment
Web Broadcast Announcements
Web Surveys and Opinion Polls
Community Building Tools
Multi-Institution Branding and Management
Bb Building Blocks
Multi-Site / Single System Capabilities
SIS / Bookstore / Library Integration
Standards Compliance
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Bb
Transaction
System
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BbOne
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Bb
Commerce
Suite
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Bb Commerce Suite
Capability Set by: Stage
Capability
Card Program Marketing
Multi-Institution Branding and Management
Community Building Tools
Web Surveys and Opinion Polls
Web Broadcast Announcements
Automated Royalty and Fee Payment
Automated Secure Funds Settlement
Terminal Deployment and Management
Off-Campus Merchant Recruitment
Multiple Vendor Inventories and Order Fulfillment
Customizable Product Catalog
Web e-Commerce with Shopping Cart
Integrated Credit Card Payment Gateway
Online Account Management
SIS / Bookstore / Library Integration
Multi-Site / Single System Capabilities
Bb Building Blocks
Status Monitoring
Wireless Card Readers
Facilities / Door Access Administration
Event / Activity Access Administration
Integrated Video Imaging / Card Production
Integrated Network Print Management
Value Transfer Station / Card Management Center
IP Multi-Function Reader
Native TCP/IP Card Readers
Laundry Administration
Vending Administration
Copy Administration
Standards Compliance
NCR Integration and Support
Micros Integration and Support
Point of Sale Devices
Advanced Reporting
Debit / Credit Account Administration
Meal Plan Administration
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Exploratory
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Supported
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Strategic
Mission Critical
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Transformative
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BbOne
Bb Community System
e-Commerce
Communication
Self-Service
Support
Recruitment
Settlement
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Access
Capability
Meal Plan Administration
Advanced Reporting
Point of Sale Devices
Native TCP/IP Card Readers
Micros Integration and Support
NCR Integration and Support
Debit / Credit Account Administration
Copy Administration
Vending Administration
Laundry Administration
IP Multi-Function Reader
Value Transfer Station / Card Management Center
Integrated Network Print Management
Event / Activity Access Administration
Status Monitoring
Facilities / Door Access Administration
Wireless Card Readers
Integrated Video Imaging / Card Production
Automated Secure Funds Settlement
Automated Royalty and Fee Payment
Off-Campus Merchant Recruitment
Card Program Marketing
Terminal Deployment and Management
Online Account Management
Integrated Credit Card Payment Gateway
Web Broadcast Announcements
Web Surveys and Opinion Polls
Community Building Tools
Multi-Institution Branding and Management
Web e-Commerce with Shopping Cart
Customizable Product Catalog
Multiple Vendor Inventories and Order Fulfillment
Bb Building Blocks
Multi-Site / Single System Capabilities
SIS / Bookstore / Library Integration
Standards Compliance
Commerce
Capability Set by: Category
Bb Transaction System
Dining
Bb Commerce Suite
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Bb Commerce Suite
Capability Set by: Benefit
Capability
Meal Plan Administration
Debit / Credit Account Administration
Advanced Reporting
Integrated Network Print Management
Point of Sale Devices
Native TCP/IP Card Readers
Micros Integration and Support
NCR Integration and Support
Event / Activity Access Administration
Copy Administration
Vending Administration
Laundry Administration
IP Multi-Function Reader
SIS / Bookstore / Library Integration
Wireless Card Readers
Value Transfer Station / Card Management Center
Online Account Management
Web Broadcast Announcements
Web Surveys and Opinion Polls
Community Building Tools
Status Monitoring
Facilities / Door Access Administration
Integrated Video Imaging / Card Production
Integrated Credit Card Payment Gateway
Customizable Product Catalog
Multiple Vendor Inventories and Order Fulfillment
Web e-Commerce with Shopping Cart
Off-Campus Merchant Recruitment
Terminal Deployment and Management
Automated Secure Funds Settlement
Automated Royalty and Fee Payment
Card Program Marketing
Bb Building Blocks
Multi-Site / Single System Capabilities
Multi-Institution Branding and Management
Standards Compliance
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Business
Efficiency
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Service to Campus
Community
Safety
& Security
New
Commerce
Distributed
Management
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Meal Plan Administration
Offers robust administration of
dining services through unlimited
options for:
 Accounts
 Plans
 Point of Sale selections
 Menus
 All of the other features
required for effective meal plan
administration
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Advanced Reporting
Provides thousands of report
configuration options. Samples
include:
 Net sales report
 Audit report
 Controller report
 Stored value report
 Product summary report
 Credit card transaction report
 Tax account report
In addition, the system enables
users to specify their own
custom reports.
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Point of Sale Devices
Supports a wide variety of wired
and wireless point of sale devices
including sophisticated point of
sale register systems with detailed
reporting capabilities. In addition
to partner-provided solutions,
Blackboard also offers a full line of
Blackboard manufactured point of
sale devices that represent some
of the most durable in the market
today.
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Native TCP / IP Card Readers
Offers ease of connectivity as well
as the security of fully encrypted
data communication.
These readers are easy to install,
eliminating expensive wiring and
services costs.
Activity / Debit
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Vending
Access
Copy
Micros Integration and Support
Provides a scalable and robust Point of
Sale (POS) solution with features designed
for operational efficiency, advanced
business analytics, maximum flexibility, and
ease of installation and use.
Integrated through Blackboard Building
Blocks, MICROS POS devices can
authorize and settle a purchase in real-time
against a campus debit account.
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NCR Integration and Support
Provides a touch screen point of
sale system that offers a
combination of features
including new embedded
technology, tool-free
serviceability and maximum
configuration flexibility.
The NCR Point of Sale (POS)
solutions operate Blackboard
developed software for dining
services and POS transactions
and directly interface to the
Blackboard Transaction System.
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Debit / Credit Account Administration
Debit accounts are maintained for
cardholders to access funds for
purchases made on and off campus at
card-accepting locations. The
accounts can be replenished with
funds through a variety of locations
including self-service stations and
staffed points of service.
Credit capabilities provide institutions
the opportunity to offer employees
and others the ability to charge goods
and services. Payment for these
charges can be through payroll
deduction or monthly statement.
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Copy Administration
Allows cardholders to use the
campus card and associated
accounts to pay for copy
services.
In addition to providing
cardholders with a valuable
service, this capability enables
the institution to reduce costs by
minimizing waste.
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Vending Administration
Enables institutions to effectively
service the campus community
through card-based vending.
These services also provide the
institution with increased sales
revenues and reduce the
inefficiencies related to cash
handling on campus.
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Laundry Administration
Allows cardholders to use the
campus card and associated
accounts to pay for laundry
services.
These services also provide the
institution with increased sales
revenues and reduce the
inefficiencies related to cash
handling on campus.
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IP Multi-Function Reader
Reader devices can be required
for many functions including
purchases, access,
authorization of eligibility, voting,
etc.
Blackboard’s IP Multi-Function
Reader provides a single
footprint and single device
capable of meeting multiple
needs on campus.
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Value Transfer Station / Card Management Center
These stand alone, self-service
stations allow cardholders to
add value to campus accounts
using cash and credit cards, as
well as inquire about account
balances.
Visitors to the campus have the
ability to purchase cards at
these locations for specific uses,
such as making copies or using
campus print services.
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Integrated Network Print Management
Offers print management that
monitors, tracks, controls,
reports and accounts for
document output.
Through Pharos Uniprint,
institutions can effectively
manage print services, resulting
in tremendous cost savings and
waste reduction.
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Event / Activity Access Administration
Addresses activities involving
managing authorization and
registration of attendance for
special events or regularly
scheduled activities.
Event / Activity Access
Administration capabilities
provide institutions with the
ability to authorize access,
record attendance and ensure
accurate administration through
reporting and updates.
These capabilities are enabled
through permanent devices
placed in strategic locations for
regularly scheduled activities as
well as wireless readers which
can take authorization services
to events.
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Status Monitoring
Enables the institution to
effectively monitor door access
throughout the campus using
alarm monitoring and reporting
as well as full door access
logging by cardholder.
In addition to these key
capabilities, institutions are able
to configure the monitoring to
meet their campus needs
through full override capabilities,
support for different schedules by
location and support for holiday
schedules.
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Facilities / Door Access Administration
Provides for controlling access
to sensitive locations based on a
variety of parameters, such as
time, date and cardholder
privileges.
This application supports
multiple plans to address the
various needs to control
accessibility for different areas
on campus.
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Wireless Card Readers
Allows the institution to expand
points of service to encompass
remote, non-wired locations.
For example, special events that
require approval for access are
easily accommodated without
the requirement for wiring.
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Video Imaging / Card Production
Enables production of the campus
identification card, the token used
by institutions to access campus
services.
Integrated through Blackboard
Building Blocks, the DataCard
system creates a database that can
be used in multiple locations by
multiple users.
The software provides the ability to
correlate a photo image for
identification card production and
automatically link to the user
account.
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Automated Secure Funds Settlement
Settlement to merchants is
secure and automated,
eliminating the manual process
of calculating merchant
payments and issuing regular
reimbursements for transaction
activity. This process takes
place on a daily basis and
provides the campus with
complete ACH-based settlement
without manual intervention.
To support the settlement
process, institutions receive
detailed reports and online
account access to the
transactions database to assist
in account reconciliation.
Monthly University
Reconciliation Report
Monthly Merchant
Statement
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Automated Royalty and Fee Payment
All payments for royalties and
transaction fees from merchants
are automatically calculated and
deducted from merchant
settlement.
Campuses receive these royalties
on a daily basis though a deposit
to a designated financial institution.
Both institutions and merchants
receive detailed transaction and
fee reports.
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Off-Campus Merchant Recruitment
After completing local market
research, Blackboard actively
recruits merchants in and
around the institution for
participation in the off-campus
merchant program.
Merchants typically include local
restaurants, grocery stores,
movie rental stores and gas
stations. Blackboard completes
the entire recruitment and
acquisition process, from
approaching the merchants to
negotiating the transaction rates
and executing the contract.
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Card Program Marketing
Assists in marketing the off-campus
merchant program to students and
parents. Working on behalf of the
institution and participating merchants,
Blackboard cost-effectively highlights
merchant participation, specials and
on-going benefits of the off-campus
merchant program.
Brochures
Newspaper
From design and creative through
execution and fulfillment, marketing
services include e-mail, web sites,
merchant signage and collateral.
Direct Mail Campaigns
E-Mail and Web
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Terminal Deployment and Management
Participating merchants can
choose to purchase or lease
their terminals. Blackboard
manages the initial terminal
deployment process, including
the merchant welcome kit.
Merchants requiring additional
support can call the Blackboard
24–hour help line where a team
of transaction terminal experts is
always available to help with
technical difficulties, billing
inquiries, or terminal repair.
CVS
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Online Account Management
Provides cardholders with a
web-based interface for
managing their universal
account.
In addition to viewing their
balance at any time, cardholders
can deposit funds to their
accounts online using a major
credit card. They can review
account statements that comply
with the Regulation E standard
as well as view records of sameday transactions. Finally, they
can report their card as lost or
stolen without having to visit the
campus card office.
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Integrated Credit Card Payment Gateway
Enables institutions to accept
credit cards payments (including
Visa, MasterCard, American
Express and Discover) for
purchases as well as campus
account deposits.
This capability enables
institutions to cost effectively
process and settle these
transactions through
Blackboard.
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Web Broadcast Announcements
Provides campus departments
with the tools to easily
distribute information to
students, faculty and staff
throughout the campus
community.
These announcements can be
easily updated and maintained
over time through the online
interface by the subject matter
experts – without requiring
knowledge of HTML or web
development tools.
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Web Surveys and Opinion Polls
Offers campus departments the
ability to quickly and easily gather
information and feedback from their
campus constituents.
Through the easy to use web
interface, non-technical users can
develop online surveys and polls on
the fly, gathering valuable insight in
a cost-effective way.
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Community Building Tools
Enables the institution to more
effectively collaborate and
communicate with different
campus constituencies.
These tools enable campus
departments (for example,
dining services, resident life,
parking and transportation, etc.)
to develop their own campus
community sites to distribute
content, communicate important
information and collaborate,
through an easy to use online
environment.
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Multi-Institution Branding and Management
Facilitates separation of multiple
institutions, departments, or
groups on one Blackboard server.
For example, Dining Services,
Alumni Affairs and the Student
Association can each be given
their own domain and the ability
to manage and brand their
domain with the appropriate lookand-feel, including different
colors, logos, tabs, modules, and
channels.
System Administrators can assign
management of portions of the
system to individuals and groups,
enabling different constituencies
to independently manage their
own content and configuration.
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Web e-Commerce with Shopping Cart
Provides an online storefront
capability and allows
administrators to create multiple
online stores. For example, the
campus Chemistry Department
can have one online store that
sells equipment and supplies
needed for labs and Campus
Parking can have another store
that sells parking passes.
This capability enables the
creation of a unified online
campus shopping environment
where account holders can pay
for goods and services with both
their campus accounts as well as
their credit cards.
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Customizable Product Catalog
Campus merchants can build their
own product catalogs and tailor
those catalogs to specific sets of
users.
For example, alumni might be
interested in certain goods and
services while parents of students
may want a totally different type of
product.
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Multiple Vendor Inventories and Order Fulfillment
Campus vendors can manage
their own inventory and
fulfillment processes. Vendors
enter available product
quantities and update quantities
as new inventory is available for
sale.
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Blackboard Building Blocks
Blackboard’s data and system
integration capabilities, enabled
through the Blackboard Building
Blocks architecture, allow
institutions to integrate campus
back-office systems as well as
third party systems with the
Blackboard Commerce Suite.
The leading providers of
bookstore, parking, print
management, Point of Sale and
other campus systems integrate
their platforms with the
Blackboard Commerce Suite
through Blackboard Building
Blocks.
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Multi-Site Single System Capabilities
Institutions operating multiple
locations have the ability to offer the
same services to all campuses from
a single system.
These capabilities include support
for multiple sites within one physical
campus or locations across the
state or country.
Servers
Wide Area
Network
Workstations
Workstations
Workstations
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SIS / Bookstore / Library Interfaces
Supports a core technology
schema that enables third-party
system integration and
interoperability designed to
readily allow secure information
exchange between Blackboard
and external systems.
Clients can connect to all
system on campus seamlessly
for more efficient campus
operations.
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Standards Compliance
Compliance and interoperability with
industry standards is a fundamental
capability of Blackboard’s platform.
Blackboard is a strong advocate for
industry standards including data
encryption and security (AES, SSL and
Twofish), authentication (LDAP,
Kerberos, etc.) and safety
(Underwriters Laboratory).
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AES Transaction Data Encryption
Transaction Integration Encryption
Secure Socket Layer (SSL)
Blowfish Data Encryption
Bookstore Integration
Parking System Integration
Library System Integration
Student Information System Integration
Card Production Integration
Wireless Device Integration
Underwriters Laboratories (UL Listing)
Powering the Network Transaction Environment
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