Transcript Dia 1 - SPCC

EXPAT
HOUSE
Nordic and Polish Managers in the same picture
SPCC HR Forum March 17, 2010
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Nordic management styles
strive for
less hierarchy
vertical communication
equality
task delegation
responsibility taking
consensus and cooperation
conflict avoidance
transparency
trust
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QUALITY + COST +SERVICE = ROI
CROSS-CULTURE DIVIDEND
Trust
Speed
=
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Cost
Energy
CROSS-CULTURE TAX
Trust
Speed
=
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Cost
Energy
How to win the race?
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Technical installation vs human implementation
Installation is a critical phase .... But it’s not enough
86%
85%
Why invest in human implementation?
• 90% of all companies fail to execute strategy successfuly - Balanced Scorecard Collaborative
• 60% to 70% of technology insertions are ineffective – SEI
• 7 to 10 CRM (Customer Relationship Management) initiatives fail – Aberdeen research
• Only 5% of the workforce understands their company strategy - Balanced Scorecard Collaborative
• Eight of the 10 largest mergers over the last 10 years failed - Fast Company
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Corporate cultures
Incubator
Guided Missile
= Person Culture
= Task
Culture
• fin
• sco
• nor
• uk
• usa
Egalitarianism
• swe
•ger
• fra
• den
• chi
• ind
•jap
• pol
Family
Eiffel Tower
= Power Culture
= Role Culture
Informalism
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Fons Trompenaars
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Challenges in Nordic - Polish collaboration
•HQ
•Strategy – common goal – shared mindset
•Long-term orientation
•Hierarchical versus flat organisational mindset
•Responsibility – task delegation
•Initiative taking
•Communication
•Knowledge sharing
•Team work
•Language
•Time orientation –time management
•Motivation drivers
•Trust
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To face the
Reality
requires
-confessing the reality
-accepting that we are different, culturally and as persons
-interest and desire to improve the situation
-courage
-tolerance
-time and effort
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Reconciliation
MY
my WAY
OUR WAY
YOUR WAY
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You’ve Got to be IN to WIN
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Anitta Koskio
CEO
ExpatHouse
mob +48 514 089 220
[email protected]
www.expathousesolutions.com
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