Transcript Understanding Web Services

FRIDAY, JANUARY 9, 2015
Understanding
Web Services
by Debbie Lyn Jones, IT Manager I, NSU Webmaster
Understanding Web Services
What is Web Services?
Web Services at Norfolk State University provides website planning, *design,
development and maintenance support.
The NSU Webmaster also assists the website owners with the creation of a search engine
(SEO) profile and a google analytics account.
The Norfolk State University Webmaster manages 180 websites as well as maintaining permissions for 195
SharePoint sites. In addition the NSU Webmaster is responsible for the creation of new NSU Websites or
SharePoint sites and management of the Web Content Management System (WCM).
* Due to a limitation of resources, each website within the NSU website follows a pre-set design & theme for their NSU Website.
Understanding Web Services
What is a website owner?
A
website owner is by default the department
head which the website falls under.
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This department head either is the one that requested the site be
created, or inherited it - once they were assigned the role of
department head.
Understanding Web Services
However…..
 The
department head assigns a website
content editor
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The website content editor, then becomes the website owner.
*The website content editor must be a NSU Faculty or Staff member
Understanding Web Services
Does the editor manage the website alone?
The website content editor can assign1 to 3 website
content contributors.
 It is required that they assign at least 1 contributor.
 The department head may also assign contributors.
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While the website content editor retains website ownership, the website content
contributors assist the editor in keeping the website content updated.
*The website content contributors can be NSU Faculty, Staff or Students
Understanding Web Services
How do the website content editors & contributors
update their NSU Website?
The editor and contributors fill out a form requesting to be
assigned as the editor and/or contributors.
 The NSU Webmaster then sets permissions to the Web
Content Management (WCM) system.
 The editor and contributors then attend a scheduled
training session.
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If the editor or contributor are having difficulty learning the WCM, they can schedule a one
on one training session with the NSU Webmaster in the webmaster’s office.
Understanding Web Services
Do the editor or contributors need to understand technical
languages?
No coding or programming languages are required.
 The editor and contributors only need to know how to do the following:
 General word processing (text editing)
 Able to cut and paste text
 Able to select and click buttons
 Able to highlight text, delete text and double click the mouse keys.
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There are tutorials online as well as continual training sessions to assist the editor and contributors in
learning the web content management system. At no time does the editor or contributor need to
manage coding.
Understanding Web Services
The NSU Webmaster offers the following web services to assist the
website content editor and contributors in keeping their website
updated:
Creates website shells for new website requests
 Relocates or renames existing websites due to organizational
changes
 Sets WCM permissions for editor or contributors
 Main Navigation - creates or edits the websites main
navigation Resizes images for website use or banner use
 Banner Slides - replaces / links banner slides
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continued…
Understanding Web Services
continued from previous slide
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Creates redirects – which is the creation of a shorter website address for
the purpose of having a shorter website address to provide over the
phone or place on marketing materials.
Videos - Places videos on the streaming server and provides the link to
the requester
Carves Content Regions – Carves out new content regions (columns or
rows) for the editor or contributors.
Archives (removes from live server) – any web pages, files or images the
editor or contributors wish to delete
Troubleshooting & Training - Offers continual technical support and
training
Understanding Web Services
So, once I am given permissions to the website – then what?
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Navigate to http://www.nsu.edu/website and click on the
Training Schedule
Attend a training session
If you need more assistance then send the NSU Webmaster an
outlook meeting request & request a one-on-one training.
Bring your necessary changes on a memory stick
Divide out your changes in the following manner:
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Images [ additions – changes - deletions ]
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Files [ additions – changes – deletions ]
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Web Pages [additions – changes - deletions]
Understanding Web Services
continued from previous slide
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Continue to edit your website as needed
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Review your website every 30 days
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Check the content for accuracy
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Check your links
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Check your spelling
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Ensure any dates listed within your content does not make your site
appear outdated
There are browser add-ons that can do link and spell checks
Understanding Web Services
Why is it important to update my website frequently?
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After 30 days – of a website not being updated, they
begin to slip in search engine results.
After 60 days – search engines begin to drop your website
completely.
After 90 days – search engines then consider your website
abandoned and your listing will be removed
Once a website has been removed from a search engine listing due to
being abandoned, it can take up to three months to be relisted.
Websites that continually show unreliable updates, can be eventually labeled as a
hobby website suffering from “build it and forget it syndrome”.
Understanding Web Services
What happens after I edit my website?
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Once you edit your website, you select SUBMIT
The NSU Webmaster then receives an email
notification of your submission and reviews it
Once your submission has been reviewed, it will be
approved and later published
Once a website has been removed from a search engine listing due
to being abandoned, it can take up to three months to be relisted.
Websites that continually show unreliable updates, can be eventually labeled
as a hobby website suffering from “build it and forget it syndrome”.
Understanding Web Services
What about marketing my website?
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The NSU Webmaster can assist you in writing a Search
Engine Optimization Profile (SEO Profile)
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The Webmaster, can then place your SEO Profile, in
each of your web pages.
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The Webmaster, can also setup Google Analytics for your entire
website. Google Analytics provides website statistics for you to access
using a Gmail Userid/password.
Please schedule a meeting for both of these requests
Understanding Web Services
How will I remember what I own and who has permissions to my website?
The NSU Webmaster has posted excel sheets on the Web Services website.
http://www.nsu.edu/website
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At the bottom of the page, select: WHAT DO I OWN
This link will take you to a page with records regarding:
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Website Content Editor and Contributors Listing
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Redirect Listing
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Videos or Flash files on the streaming server
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SEO Profile Listing – includes the actual SEO profile for the website
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Google Analytics Listing
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SharePoint Site Manager Listing
These listings are updated frequently
Understanding Web Services
What if I want my website redesigned?
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Due to a limitation on resources the NSU Webmaster
cannot offer redesigns at this time.
However, the NSU Webmaster can assist you with ‘content
design’ and this basically is adding columns, rows and
creating images/graphics to help your website flow better
and information be found easier.
Don’t forget you are not limited to ONE look and feel for
your website. Your main page can look different from your
inside pages, with a large banner and you might have one
inside page with events that has 3 columns.
Understanding Web Services
Is there any other services offered?
Site Inspection – The NSU Webmaster can inspect your website and run link
and spelling checks for you.
Site Clean – The NSU Webmaster can clean up your content (align it better,
replace your slides, etc..)
The Webmaster can also make the following changes for your website:
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Headings 1-6 – changes can be made to your H1-H6 relating to alignment, size,
color, etc.
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Font Color, Font Size, Link Colors – changes can be made to these in addition
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Lists – The Webmaster can align your ordered (numbers) and unordered
(bulleted), if you would like them to appear differently.
Please open a ticket for each of these requests
Understanding Web Services
Other Questions:
Site migrate – My website is on a departmental server – can the NSU
Webmaster migrate it into the WCM?
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Yes – however, the website being migrated would be placed in the default
NSU website theme.
Online Form - What if I want an online form?
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Eventually, the Forms Tool within the WCM will be functional. If you require
a form at this time, please contact the Web Application Team.
Site migration or move requires a meeting with the NSU Webmaster
Understanding Web Services
Question and Answer time
To find the Web Services website:
1.
http://www.nsu.edu
2.
Select the A-Z Index (top left)
3.
Select the large blue image (to the right) – that has Web Services
on it
The WCM ZONE is linked to the Web Services website. Please log using
your NSU Userid/Password if on campus and your NSU email
address/password if off campus. http://portal.nsu.edu/webservices
Understanding Web Services
Thank you for attending
These slides will be posted online – and linked to the
training calendar page.