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The Learning to Work Campaign: HR professionals, young people and the education sector Gavin Ellison [email protected] Ian Neale [email protected] We have seen the old rhetoric 2 It's not a new issue – but is very important “They cannot do reading. They cannot do arithmetic. They cannot do writing……..There is a lot of money being spent [on skills] but we want to make sure that what is required is being met by what is produced. Sometimes there is a mismatch and we’re not always getting what we need.” Sir Stuart Rose, chief executive of Marks and Spencer, 2009. 3 Informing the CIPD’s Learning to Work Campaign CIPD Learning to Work is an action-focused campaign to tackle the problem of youth unemployment. The overall aim of the campaign is to achieve a shift in employer engagement with young people, so that they are encouraged both to help young people prepare for the workplace and to make the labour market itself more youth-friendly, by offering a wider range of access routes into organisations and adapting recruitment methods. YouGov • Online panel of 8,000 HR professionals. • Survey designed to deliver insight on the recruitment, perceptions, the value and process of employing young people. • The total sample size is 780 HR professionals. • Fieldwork was undertaken between 20 July and 6 August 2012 4 Not enough employers recruit young people Medium business 30% Small business 53% Micro business 79% Other private sector services 38% Manufacturing employers 51% Private sector 30% All Equivalent to c.260,000 employers 25% 0% 5 No 20% 40% Base: All HR professionals (n=780) 60% 80% 100% Employers acknowledge young people are disadvantaged and need an opportunity but have concerns about their readiness for work The dichotomy in employers views on young people Young people….. Young people….. Need an opportunity to prove themselves 64% Do not have adequate career guidance Lack insight into the working world 63% Have unrealistic expectations about work 59% Lack work experience 57% 53% Agree Are disadvantaged in today's labour market Are not prepared for work Receive a negative press which is unjustified 20% Base: All HR professionals (n=780) 40% 60% 49% Lack basic skills that are needed in the workplace 41% 0% 6 Agree 47% 80% 100% 46% 0% 20% 40% 60% 80% 100% The views of those with young people on Apprenticeships Q. To what extent do you agree or disagree with the following statements regarding why you recruited Apprentices? (agree) Cost effective way of building up the skills of the workforce 86% Provide high quality training tailored to the needs of business 80% Helps to identify the staff with the greatest potential 62% Helps attract the best quality employees 60% Bring new thinking on latest technologies and techniques 58% 0% 7 Base: HR professionals with young people on Apprenticeships (n=176) 20% 40% 60% 80% 100% Over half intend to recruit young people and education system barriers are secondary to economic conditions Q. Which, if any, of the following would encourage you to recruit more young people? (multiple choice) More job vacancies arising in our 41% organisation for other reasons Do you intend to recruit young people in the next 12 months? What would encourage you to recruit more young people? 24% New vacancies created through increased demand for our products… 33% An increase in the quality of applications from young people 24% Help with funding 24% Greater reassurance that the education system is delivering more… 56% 20% Yes No I don’t know Base: All HR professionals (n=780) More applications from young people 17% If we create more access routes (e.g. apprenticeships) 16% Nothing would encourage us to recruit more young people 13% A change in attitudes towards this industry/sector from young people 12% A change in attitudes of senior management / managers 8% 5% Other 0% 8 22% Base: All HR professionals (n=780) 20% 40% 60% 80% 100% How do they build the business case for young people? What are the benefits of employing young people? (multiple choice) A willingness to learn 47% Fresh ideas and new approaches 43% Motivation, energy and optimism 42% A more diverse workforce 27% Cost-effectiveness 27% Commitment and loyalty as they become a part… 23% Reduce recruitment cost for more experienced… 21% Greater flexibility (hours worked, geographically… 13% Insights and connections to the market 5% Improve the employer brand 4% Other 9 Link between recognising the business case and having employed a young person. 16% Prevent and address skills shortages Base: All HR professionals who believe there is a business case for employing young people (n=574) 74% can see the business case for recruiting young people. 2% 0% 20% 40% 60% 80% 100% Working with education 10 But there is a mismatch between how employers think they can help and what they are doing How are employers helping? (multiple choice) Work experience placements 61% Access routes for non-graduates (apprenticeships, school leaver programmes) What should they be doing? 41% Career insights (school visits etc) 73% 29% Internships 61% 24% Insight into recruitment (mock interviews, help with CV writing etc) 56% 14% Other 3% None 21% 0% 20% 40% 60% 80% 100% Base: All HR professionals (n=780) 11 68% of employers think they should get more involved in education, why? To raise awareness of our sector 56% To improve the appeal of young people when they enter job market 52% To 'give something back' / CSR 47% To increase interest in job vacancies 39% To aid existing staff development 38% To enhance our reputation among young people 37% To be seen acting positively about youth unemployment 32% To access new ideas from young people 27% To improve employee engagement 25% 0% 12 Base: All HR professionals who believe they should be involved with education (n=524) 20% 40% 60% 80% 100% Employers that do work with education thinks it's fairly easy to do so but will we see more engagement? • 58% of employers believe that it is easy to work with schools How easy or difficult is it to work with schools? 100% 2% How will your involvement with schools/ college change next year? 100% 13% 80% 80% 26% 60% 60% 40% 47% Easy – 58% 40% 20% 20% 16% 20% 4% 11% 0% 4% 1% 0% Very easy Fairly easy Neither easy nor difficult Fairly difficult Very difficult 13 54% Base: All HR professionals who have had any personal experience of working with schools (n=338) Increase Increase Stay the Reduce Reduce I don’t it a lot it a little same it a little it a lot know Base: All HR professionals (n=780) For many the experience is that engaging with education can be ‘demanding’ Organising work experience 40% 26% 37% 46% Staff being governors Job shadowing 37% 31% Staff giving CV feedback or mock interviews 31% 37% 31% 32% Staff being mentors Not very / not at all demanding 31% 34% Workplace visits Staff taking part in enterprise competitions 27% Staff being reading or number partners 26% 42% 22% Staff going to schools to talk about work 0% 14 Very / quite demanding 20% Base: Those with experience of each varied from a high of 241 to a low of 53. 40% 50% 46% 60% 80% 100% Taking action 15 What should be done to help engagement with education …? “Improve career guidance in schools, help young people understand what is required in the workplace through courses at school, involve employers in relevant work related courses, make work placements for certain career choices compulsory, encourage courses which would help to plug skills gaps.” 16 “There does not appear to be a cohesive policy to tackle the problem of young people being ready for the workplace, e.g. the right subjects at school, involving SMALL employers to talk about the workplace. Not Banks and other monolithic organisations.” “Better education around work realities, financial awareness, life skills etc. could be provided for young people to bridge the gap between school/college and work.” Actions 1. Raise role and HR professionals and employers can play in supporting young people from education to the workplace 2. Access routes into employers 3. Culture change and buy-in among line managers 4. Turning ‘risk’ of young person’s employment into an ‘investment’ 5. Engaging with schools 6. Joined up support and incentives for employers 7. Better careers advice and guidance for alternatives to HE 17