Managing Your Records And The “Local Records Act”

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Transcript Managing Your Records And The “Local Records Act”

Managing Your Records And
The “Local Records Act”
Are You Running
Out Of Room
To Store Your Records?

If so the Local Records Act provides a
way for you to systematically and legally
dispose of your records.
The Local Records Act
(50 ILCS 205)

The Local Records Act was passed in
1961 to provide a method for local
government agencies to legally dispose of
their records.
What Types Of Agencies Are Subject
To The Local Records Act?
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Municipalities
Junior Colleges
School Districts
County Agencies
Townships
MEG Units
Special Districts Such As Mosquito Abatement
Districts, Local Airport Authorities, Fire
Protection Districts, Library Districts
Local Records
Commission Members
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A Chairman of a County Board, who shall
serve as the Chairman of the Commission.
A County Auditor
A State’s Attorney
A Mayor or President of a City, Village, or
Incorporated Town
All of the aforementioned are appointed by the
Governor
Local Records
Commission Members
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The State Archivist and
The State Historian
Local Records Commission Meetings

Meetings of the Local Records
Commission are held monthly in the
Norton Building and are open to the
public.
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The Norton Building is located in the
Capitol Complex in Springfield.
Norton Building
How Does The Office of the
Secretary of State
Become Involved In This Process?
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The Secretary of State serves as the State
Archivist.
One of the duties of the State Archivist is
to provide the support staff to the Local
Records Commissions and the State
Records Commission.
What is a public record under the
“Local Records Act”?
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"Public record" means
any:
book
paper
map
photograph
digitized electronic
material,
or other official
documentary material,
Public Records
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regardless of physical form or characteristics,
made, produced, executed or received by any agency or
officer pursuant to law or in connection with the
transaction of public business and
preserved or appropriate for preservation by such
agency or officer, or any successor thereof,
as evidence of the organization, function, policies,
decisions, procedures, or other activities thereof, or
because of the informational data contained therein.
Non-Records

Library and museum material made or
acquired and preserved solely for
reference or exhibition purposes, extra
copies of documents preserved only for
convenience of reference, and stocks of
publications and of processed documents
are not included within the definition of a
public record.
(Source: P.A. 89-272, eff. 8-10-95.)
Are faxes, videos, emails,
and instant messages records, etc.?

Yes, depending on the information contained in
the fax, email or instant message or the
information recorded on the dvd, cd, video, or
cassette tape, etc.

If the information fits the aforementioned
definition, it is a public record subject to the
provisions of the “Local Records Act”
regardless of the media in which the data is
maintained.
Can We Scan Our Documents?

Yes, effective January 1, 2001, the Local
Records Act (50ILCS205) was amended to
allow Local Government agencies to
reproduce existing public records in a
digitized electronic format with the intent
to dispose of the original records.
What type of media is acceptable for
storage of electronic records?
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They must be reproduced on a "durable
medium that accurately and legibly
reproduces the original record in all
details," and "that does not permit
additions, deletions, or changes to the
original document images.”
Disposing of Original Records and
Replacing Originals With
Digitized Records
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Each agency is also under the obligation
to file a Records Disposal Certificate with
the
appropriate
Local
Records
Commission before any original record
may be disposed of and before the
reproduced digital record is disposed of.
Digitized Records
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Agencies must remember that any information
that was a public record when produced in
paper remains a public record when produced
or maintained in any digital format, and that
any information created as, or converted to, an
electronic format is a government asset and
must be retained for any period required by
law or Local Records Commission regulations.
“Freedom of Information Act”
& Digitized Records
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In addition, the digital records must be
"retained in a trustworthy manner so
that the records, and the information
contained in the records, are accessible
and usable for subsequent reference at all
times while the information must be
retained."
FOI Act
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For more detailed information about the
“Freedom of Information Act” please
contact the IL Attorney General’s Office
(217)782-1090
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http://www.ag.state.il.us/
What if I do not want to
have an application done?
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Disposing of any public record,
regardless of format, before its retention
is complete and notification given to the
Local Records Commission is a Class 4
felony.
720 ILCS 5/32-8
Why Is It Important To Have
A Records Inventory?
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The records inventory is vital to an effective
records management program because it
identifies the scope and quantity of the records
of an organization.
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The information that comes from the records
inventory serves as the basis for all decisions
concerning the direction your records program
will follow.
Other Reasons You May Find
Having A Records Inventory
To Be Beneficial
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The inventory provides your agency with a
ready-made FOI List.
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If you have a disaster, the inventory will help
you determine what records may have been
lost.
It is the first of 2 steps to provide your agency
with a way to legally dispose of your records.
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Preparing For Our Visit
Make Sure The Area
Where The Records
Are Maintained Is
Easily Accessible
Provide Easy Access To Records That
Are To Be Inventoried
What Information Is the Field
Representative Looking For?
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The earliest date for each record series.
The annual accumulation in cubic feet.
The total volume of each series in cubic
feet.
The arrangement of each series.
How Does A Local Records Unit Field
Representative Inventory Our Records?
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The inventory may be a hands-on
inventory of the records in your office
and storage areas.
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It may be done by question and answer.
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Or a combination of the two.
After The Inventory
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The field representative will prepare all
the necessary documentation for
submission to the Local Records
Commission for you.
Application For Authority To Dispose
of Local Records
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This form is the final, typed version of
the inventory worksheets that were
prepared by the Local Records Unit field
representative.
The cover sheet for the application must
be signed by the head of the agency prior
to submission to the Local Records
Commission.
Records Listed On The Application
May Be Disposed Of Providing:
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the individual retention period is complete, and
providing any local, state, and federal audit
requirements have been met
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no litigation is pending or anticipated
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the records are correctly listed on a Records
Disposal Certificate submitted to and approved
by the appropriate Local Records Commission
sixty (60) days prior to the intended destruction
date
There May Be Other State And/or
Federal Statutes or Regulations
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If so, the records retention schedule approved
by the Local Records Commission does not
relieve local governments of retention
requirements mandated by other state and
federal statutes and regulations.
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When such an obligation does exist, then the
longer retention period takes precedence.
Digitizing or Microfilming
Records
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Agencies can digitize or microfilm records and
dispose of the originals in accordance with the
standards of Local Records Commission Rules
and if the film or the digitized record is
retained for the prescribed retention period.
Disposal of records after microfilming or
digitizing must be noted on the Records
Disposal Certificate.
What Will My Records Retention
Schedule Look Like?
9.
CERTIFICATES OF PUBLICATION AND LEGAL NOTICES
Dates:
Volume:
Annual Accumulation:
Arrangement:
Recommendation:
10.
Recommendation:
1978Negligible
Negligible
Chronological by Year
Retain for two (2) years, then dispose of.
APPLICATION AND COMMODITY RECIPIENT VERIFICATION AND RECEIPT OF FEDERAL FOOD
COMMODITIES (CERTIFICATION, SIGNATURE RECORD OF RECIPIENT)
Dates:
Volume:
Annual Accumulation:
Arrangement:
Recommendation:
12.
Retain for one (1) year, then dispose of.
CHECK STUBS
Dates:
Volume:
Annual Accumulation:
Arrangement:
11.
1986Negligible
Negligible
Chronological by Year
1989Negligible
Negligible
Chronological by Month
Retain for five (5) years, then dispose of.
DISBURSING ORDERS
Dates:
Volume:
Annual Accumulation:
Arrangement:
Recommendation:
1986Negligible
Negligible
Chronological by Year
Retain for five (5) years, then dispose of.
The Item No. And
the Record Series Title:
Item
No.
Description of Items or Record Series
103.
Bids, Specifications, and Proposals
What Was The Earliest Date Of The Record Series, The
Field Representative Found At The Time of Inventory?
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Dates: 1966Dates: (1895-1911)
Item
No. Description of Items or Record Series
103. Bids, Specifications, and Proposals
Dates: 1966-
What Was The Total Volume Of The Series
At The Time Of The Inventory?
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Volume: Negligible
Volume: 36 ½ Cu. Ft.
Estimating Cubic Feet:
1
Full Letter Size Drawer = 1.5 Cu. Ft.
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Full Legal Size Drawer = 2.0 Cu. Ft.
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Full Lateral File Size Drawer or
Banker Box = 2.5 Cu. Ft.
Miscellaneous Measurements
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If you just have a few file folders (less than .25
Cu. Ft. then “Negligible” will be entered.
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A box about the size copy paper is received in
generally holds approximately 1 Cu. Ft.
Annual Accumulation:
Annual Accumulation: Negligible
Item
No. Description of Items or Record Series
103. Bids, Specifications, and Proposals
Dates: 1966Volume: 36 ½ Cu. Ft.
Annual Accumulation: Negligible
How Was The Series Filed?
Arrangement: Chronological and
Numerical by Project No.
Arrangement: Alphabetical
Arrangement: Numerical
Arrangement: Alpha-numerical
Item
No.
103.
Description of Items or Record Series
Bids, Specifications, and Proposals
Dates: 1966Volume: 36 ½ Cu. Ft.
Annual Accumulation: Negligible
Arrangement: Chronological
The Minimum
Retention Period
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Recommendation:
Retain successful bids for ten (10) years
after terms of the related contract are
completed, then dispose of.
Retain unsuccessful bids for three (3)
years after rejection, then dispose of.
Must An Agency Dispose Of
Records When The Minimum
Retention Period Has Been Met?
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No, you may retain the records for as long as
you need or want after the minimum retention
period has been met.
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Even if you have submitted a Local Records
Disposal Certificate indicating you intend to
dispose of the records 60 days after the date of
submission, you may still keep the records
longer if you want to.
How Often Should Disposal
Certificates Be Submitted?
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Most agencies will submit one disposal
certificate per year.
How Does The Commission Determine How Long
A Record Should Be Retained?
The values that should be considered in
appraising records are:
Administrative Value
Fiscal Value
Legal Value
Historical or Archival Value
Appraisal Process
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A sound records disposition program
requires a realistic appraisal of the
records in relation to their period of
usefulness and value to the agency that
created them as well as their usefulness to
the public.
By appraising records you:
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Establish reasonable retention periods
Identify records that can be destroyed
after your retention schedule has been
approved and a disposal certificate
processed
Identify records with lasting value that
should be retained permanently
Administrative Value
The primary administrative use of most records
is exhausted when the transactions to which
they are related have been completed. From
that point on they lose their value rapidly.
Administrative Value
However, some administrative records contain
basic facts about an agency’s origin, policies,
functions, organization, and significant
administrative decisions.
These types of records should be preserved to
provide adequate documentation of an agency’s
operations.
An example of a record with a permanent
administrative value: agency rules,
regulations, policies, and procedures
Legal Value
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Records have legal value if they contain
evidence of legally enforceable rights or
obligations of the agency such as legal
decisions and opinions; fiscal documents
representing agreements, such as leases,
titles and contracts; and records of action
in particular cases, such as claim papers,
legal opinions, and legal dockets.
Fiscal Value
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(Financial Transactions) After records
have served their basic administrative
function, they may still have sufficient
fiscal value to justify their retention in
storage for a time to protect the agency
against court action or to account for the
expenditure of funds.
Research, Historical or
Archival Value
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Some records have enduring value
because they reflect significant historical
events or document the history and
development of an agency. The
importance of preserving such records is
obvious.
Special Note
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The word "permanent" for archival and
retention purposes means forever. Such records
are assessed as having permanent historical
value.
The term should not be confused with
"indefinite" nor should such a
recommendation be made
Retention periods of 20 or 40 years are not
uncommon for records, yet such retention
periods are not referred to as "permanent."
Work and Salary History
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Beginning & Ending Dates Of Employment
Titles Held By The Employee
Salary Changes
Salary At The Time Of Separation Of
Employment
How Much Un-paid Sick Leave Did The
Employee Have At The Time of Termination
Student Records
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The retention period for student records
is taken directly from the “Student
Records Act”
We Have Received Our New Application.
What Is Our Next Step?
Educate your staff about
the Local Records Act.
Should We Store Our Application
With All Our Other Files?
Place your application and
blank disposal certificates
in a special folder or
notebook and mark on the
outside
(TO BE RETAINED PERMANENTLY)
Inform your staff where the
folder or notebook is to be
retained.
Disposal Certificates
File all disposal certificates with the
Application.
Establish who will complete the Disposal
Certificates in the future.
Disposing of Records
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Complete a Local Records Disposal
Certificate.
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Mail the Disposal Certificate to the Local
Records Commission Sixty (60) Days
Prior to the Intended Disposal Date.
Sample
Local Records Disposal Certificate
The Application Number
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WHERE DO I FIND MY APPLICATION
NUMBER?
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APPLICATION NUMBERS ARE LOCATED
ON THE COVER SHEET OF YOUR
APPLICATION FOR AUTHORITY TO
DISPOSE OF LOCAL RECORDS IN THE
UPPER RIGHT HAND CORNER.
Completing the
Disposal Certificate
Application
Item No.
Record Series
Inclusive
Dates
Cubic Feet To Be
Disposed Of
2.
Administrative
Correspondence
1984-2002
2 Cu. Ft.
12.
Disbursing Orders
1986-1998
Neg.
19.
General Assistance
Reports &
Expenditures
1952-1996
Neg.
What Do I Do If I Have An Older Retention Schedule And
Want To Dispose Of Records
Not Listed On My Application?
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Call the Local Records Unit
(217)782-7075
IRAD
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Such regulations shall also provide that
the State Archivist may retain any
records which the Commission has
authorized to be destroyed, where they
have a historical value, and that the State
Archivist may deposit them in the State
Archives, State Historical Library, or a
university library, or with a historical
society, museum, or library.
If An Agency Turns Their Records Over to
IRAD – Can They Have Copies?
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The officer or clerk depositing such
records may, upon request, obtain from
the Archivist, without charge, a certified
copy or reproduction of any specific
record, paper or document when such
record, paper or document is required for
public use.
For more information call (217)785-1266
IRAD DEPOSITORIES
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Northern IL University
Northeastern IL
University
Western IL University
IL State University
University of IL –
Springfield
Eastern IL University
Southern IL University –
Carbondale
Does Your Storage Area
Look Like This?
Or Perhaps This?
Or Maybe Someone Thought
Using The Old Drunk Tank Would
Make A Good
Records Storage Area
What Is The Ideal Temperature &
Humidity For Records Storage?

The ideal temperature and humidity for
records storage is 64 degrees Fahrenheit
with a variance of only 3 degrees in a 30
day period and a humidity of 40% plus
or minus 3% in a 30 day period
Storing Blueprints
Temperature and Humidity
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Large swings in
temperature and
humidity can take years
off the life of your
records.
So if you cannot store
your records in a room
with the ideal conditions,
at least try to keep the
temperature and
humidity stable.
Effects of Humidity
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High humidity can
cause mold spores to
activate; hot and dry
conditions can result
in brittle documents.
Tips on Records Storage

Take pro-active measures to prevent
future damages to your records:
Storage of Records in
Basements
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If you must store
records in a
basement that
might have
seepage, place the
records in boxes
on shelves or on
pallets if possible.
Storing Records on Pallets

Plastic pallets are preferable; however,
sometimes you can find free wooden
pallets that can be covered with
inexpensive plastic sheeting.
Storage of Records on
Basement Floors

If you cannot afford pallets or
shelving units that would keep
records off of a damp floor,
loosely wrap the outside of the
boxes with clear plastic.
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If the boxes do get wet, take the
records out of the damp boxes
as soon as possible.
Chemicals & Hazardous Materials
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Never store records
near hazardous
chemicals or
flammable materials,
that if spilled would
stain or otherwise
damage your records.
Records Storage
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Attics can easily reach a temperature of
100 degrees in the summer months in
Illinois.
If at all possible store records in another
location.
Also, attics frequently have mice and
sometimes bird droppings.
Records Storage

If records are stored in areas where the
roof leaks on occasion, cover the tops of
the boxes or filing cabinets with plastic.

If at all possible do not store records near
water heaters.
What Is A Good Storage
Box Size?
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A box that will hold
approximately 1 cubic foot
of records is ideal.
Typical box dimensions of
a 1 cubic foot box are: 15"
x 12" x 10".
Boxes with lids and cutouts for handles are
preferred.
Storing Records In Cubic Foot
Size Boxes

Legal size documents can be filed upright
alongside the 15" side of the box
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Letter-size documents can be filed
upright along the 12" side of the box.
Where Can I Buy
The 1 Cu. Ft. Boxes?
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Local Government Agencies may
purchase the 1 cubic feet boxes from the
Illinois Department of Corrections,
Division of Industries
(217)782-558-2207
http://www.idoc.state.il.us/ (click on
the link for Industries)
[email protected]
Storing Heavier Materials

Materials of lesser dimensions such as 5" x 8"
or 4" x 6" cards and microfilm reels can also be
stored in the standard 1 cu. ft. storage box .

Be careful not to fill it above the handles when
packing microfilm or heavier materials.
The Importance Of A Good
Box Label
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Record Series
Title
Beginning &
Ending Dates
Box Content
List
Disposal Date
Sample Box Label
Box Listing
Office:
Cafeteria
Box No.
Dates
05-001
01/03-02/04
05-002
03/04-06/05
Title
Date:
7/6/05
Item #
Disposal
Date
Retention
Period
Health Dept.
Inspection
Reports
4
June 2008
3 Yrs.
Health Dept.
Inspection
Reports
4
June 2008
3 Yrs.
CONFIDENTIAL RECORDS

Whenever possible store in a locked room
or cabinet
Confidential Records
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Information security is not
limited to paper
documents.
When disposing of records
which could be used for
identity theft or violate
privacy laws use a crosscut multi-media shredder
which can shred cd’s,
floppy disks, and paper or
you might opt to incinerate
if there are no city
ordinances restricting
such.
Electronic Records

Protect your computer records – i.e. with
firewalls, anti-spy software, passwords etc.

Store back up records off-site.
Electronic Records Storage

Take care with portable
devices such as
“Blackberries” (if found
could someone hack into
your system or gain
confidential company
information).
Electronic Records Storage

Do not leave cd’s,
thumb drives, or other
record media with
confidential
information where
they could easily be
stolen.
Imagine This Is Your
School Library or Office
Does Your Disaster Plan
Look Like This?

“HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
Do You Think This Can Not
Happen In Your Town?
Capitol Avenue
Springfield, IL
This Photo Was Taken
Inside the State
Archives Bldg.

300 boxes were
moved to the 1st floor
in approximately 14
minutes
Disaster Preparedness
EMERGENCY
Or
DISASTER
Emergencies:

An adverse event that does not have
widespread impact and does not require
the use of extraordinary or prolonged
resources to return conditions to normal.
DISASTERS:

An adverse event that is
organization- wide or
community-wide

Resulting in significant
damage and loss that
requires the use of
prolonged or
extraordinary resources
to return conditions to
normal
PURPOSE OF A
DISASTER PLAN:

Ensure the safety of people;

Ensure continued delivery of critical
and essential functions and services;

Reduce losses and damage to records,
facilities, and systems.
BENEFITS OF A
DISASTER PLAN:

Quick resumptions of business operations

Enhanced safety and awareness of risk

Protection of vital records and original
records and information resources
FOUR PHASES OF
EMERGENCY MANAGEMENT:
·
·
·
·
Mitigation/Prevention
Preparedness
Response
Recovery
STEPS IN DEVELOPING
A DISASTER
RECOVERY PLAN:

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Secure approval from senior
management
Collect Data Such as Names of Suppliers,
Restoration Service Providers, and other
Emergency Contacts
Develop and Write the Plan
STEPS IN DEVELOPING
A DISASTER
RECOVERY PLAN:

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Distribute the Disaster Recovery Plan and
Train Your Employees (Disaster Planning
Committee and Disaster Response Team)
Test and Exercise
Evaluate Your Plan and Maintain the Plan
Updating Information About Vendors,
Suppliers, etc. Every Six Months.
Suggested Components of a Records
and Information Disaster Plan:

1. Table of Contents

2. Introduction – Explain To The Employees Why A
Disaster Plan Is Important & That They Will Be Called
Upon For Certain Tasks

3. Copies Of Your Records Retention Schedule(s)

4. List Of Your Most Vital Records

5. List of Supplies and Equipment Needed
Additional Components Of A
Disaster Plan

6. Vendor, Expert, and Contractor
Information

7. Salvage and Recovery Procedures

8. Arrangements for off-site storage
and/or recovery

9. Who is responsible for security and
how will the site be secured.
Additional Components To
A Disaster Recovery Plan:

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Make A Phone Tree
Include Home Phone #’s
Pager #’s
Cell Phone #’s
Designate Who Is To
Make The Calls And
Who Will Be
Responsible For Calling
Each Team Member
Phone Tree
Jane Doe
(217)555-1212
To Call
John Kennedy
(217)555-2111
To Call
Sam McCall
(217)555-8769
Sherry Warren
(217)555-6345
Mark Jacobs
(217)555-7000
To Call
Jane Smith
(217)555-6177
To Call
Jim Hopkins
(217)555-94322
List of Emergency Contacts

Medical, Utility, Emergency
Responders Information
Location of Utilities

Floor Plans &
Diagrams

Water Shut-off
Locations

Power Shut-off
Locations
Other Needs:

1. An air-conditioned space to which damp and
wet records can be moved.

2. Someone to help manage logistics for the
transfer and control of records stored.
Supplies

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Fans
Dehumidifiers
Flashlights With
Extra Batteries
Clothesline or Nylon
Fishing Line
Disinfectant such as
Lysol
Scissors
Additional Supplies

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Milk Cartons
Cafeteria Trays
Storage Boxes
Blotting Paper
Freezer Paper
Paper Towels
Wet-dry Vacuum
Supply List
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Water Proof Markers
Large Garbage Bags
Plastic Garbage Cans
Large Rolls of Plastic
Rubber Gloves
Camera to Photograph
Damages
Beginning The Clean-up
HANDLING
WET DOCUMENTS
Paper is very fragile
when it is wet.
Handle it carefully.
CLEANING
WET DOCUMENTS

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If items are still wet, agitating them in a
bath of clear water will remove excess dirt.
This treatment should never be attempted
for images which are blurred, feathered, or
faded.
Dirt left by receding flood waters may be
contaminated.
Precautions such as the use of rubber
gloves should be taken when handling
some documents.
AIR DRYING

.
Wet books, documents, or photographs
which cannot be air dried within two days
should be frozen to inhibit mold growth.
EMPLOYEES & MOLD

Many people are sensitive to mold.

Also, some mold species are toxic.

If any health effects are observed when
treating mold consult a doctor or mycologist
before proceeding. The local health
department may be able to help as well.
How Can I Tell If The
Mold Spores Are Dormant?

Active mold looks fuzzy or slimy.

Dormant mold is dry and powdery.

If the mold appears fuzzy or slimy do not
attempt to remove the mold; it may only
spread or smear.
IDEAL CONDITIONS
FOR MOLD GROWTH

The best way to prevent or stop an outbreak of
mold is to remove items from environmental
conditions that encourage mold growth:
• high temperature,
• high relative humidity,
• stagnant air, and
• darkness.
Mold Can Set Up In 48 Hours
In A Humid Environment
CIRCULATING AIR

Circulating air will effectively dry most items.

Physical distortions may result, but document
information will be saved.

To provide optimal air drying conditions, fans
should be positioned for maximum air
circulation (do not aim air flow directly at
drying materials).
AIR DRYING TIPS

Blotting material for air drying should be clean
and absorbent. Options include: blotter paper,
unprinted newsprint paper, paper towels, clean
rags, mattress pads, etc.

Screening material (such as window screens)
well supported and stacked with space between
them provide an excellent compact drying
surface.

A porous surface assists air circulation and
promotes drying.
GLOSSY MATERIALS

Without intervention glossy materials such as
paperback book covers, magazines, art books,
etc. are likely to stick together.

If they are highly valued, these items should be
the first priority for salvage.

Loose glossy materials should be spread out in
one layer for air drying.
BOUND GLOSSY
MATERIALS

Bound glossy materials must be interleaved
between every page to prevent sticking.

Wax paper should be used as interleaving
material.

Volumes of glossy paper dried in this way may
suffer considerable physical distortion.
BOOKS

Place interleaving material between the text
block and the front and back covers.

If time and supplies allow interleaving material
should be placed intermittently throughout the
text as well.

Fan volumes open and stand them on edge with
the interleaving paper extending beyond the
edges of the book.
ENHANCING THE
DRYING OF BOOKS

Evaporation of water as it wicks into the
interleaving paper will enhance drying.

Replace interleaving paper as it becomes
soaked and invert the volume each time
to insure even drying.
Microfilm Restoration

Microfilm must be kept wet until it can
be dried properly. But do not keep
immersed for more than 3 days.

Contact a microfilm processing lab for
restoration.
If You Have Additional Questions About Disaster
Planning and Recovery Please Call:






Dottie Hopkins-Rehan, Conservator
(217)782-2610
John Reinhardt
(217)524-6700
Gloria Huston
(217)782-1082
Contacting the State Archives








Appointments with field representatives and
questions about disposal certificates
(217)782-1080
Questions about retention periods
(217)782-1082
Copies of teaching packets
(217)782-2226
Questions about IRAD Records
(217)785-1266