Transcript HPI Improvement Plan

ISM Annual Review and
Declaration Lessons Learned
CH2M HILL Hanford Group
John McDonald
Goals of Process
 Ensure focus on continuous
improvement
 Provide resource efficient
approach to review ISMS program
 Provide integrated improvement
plan
 Interface with HPI steering
committee and assessments
 Interface with VPP safety
improvement plans
 Interface with safety culture
survey recommendations
 Interface with ISMS assessments
and strategy
 Names, dates, and easy tracking
of completed actions
 Improve communication with
regulator
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Annual Declaration Flow Chart
ISMS Strategic Plan
VPP safety
improvement
plans
HPI Steering Committee,
HPI assessments, and
actions
ISMS Improvement Plan
ISMS management
assessments and
recommendations
Safety Culture Survey
Recommendations
Performance Objectives,
Measures, and Commitments
Annual Declaration
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Performance Objectives, Measures
and Commitments Considerations
 Client issues
 ISMS strengths and
weaknesses
 ISMS strategy
 ISMS integration – one
safety program
 Safe and efficient mission
performance
 Zero events and injuries
 HPI, VPP, and safety culture
activities
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ISMS Strategic Plan
Describes the ISMS vision and strategy for
the next year
Updated at least annually
Integrates various initiatives under ISMS
 HPI, VPP, SWE
Includes POMCs
Includes critical actions to be included in
the improvement plan
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HPI Steering Committee, HPI
Assessments, and Actions
 The Steering Committee is the governing body for HPI
policies and implementation
 Goals of the Steering Committee are:
 Develop the long-term vision and goals for incorporating HPI
into overall ISMS
 Ensure HPI requirements support strategy, mission, goals
and objectives
 Develop and implement the HPI implementation plan
 The Steering Committee
 Provides broad strategic direction for company-wide HPI
priorities and resources,
 Schedules, monitors, and evaluates HPI effectiveness,
 Provides a forum for HPI process improvements and
dissemination of HPI information
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VPP Safety Improvement Plans
 VPP fosters employee
involvement
 SIPs reflect employee
perspective
 Including in ISMS
improvement plan ensures
ISMS alignment and
integration
 Including in ISMS
improvement plan provides
easy way to include key
VPP improvements in the
annual declaration
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Safety Culture Survey Recommendations
 Safety culture provides
the atmosphere to safely
and efficiently perform
work within the ISMS
 Surveys should be
periodically scheduled
and captured in POMCs
 Survey recommendations
in the ISMS improvement
plan provides easy way to
include them in the
annual declaration
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ISMS Assessment
 Scheduled as a
management assessment
in March-April time frame
 Supports declaration in July
 Team of 8-10 people supports the assessment
 The assessment includes VPP, HPI, and safety
culture elements
 The assessment includes interviews, observations
and document review
 Assessment results are included in annual ISMS
Safety Management Program effectiveness review
with Executive Management
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ISMS Improvement Plan
Helps coordinate and integrate ISMS
initiatives
Fosters communication
Formally tracks actions related to strategy
Provides history log that can be used for
reports, presentations, etc.
Provides evidence of progress and status
with regulators such as quarterly reviews
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Performance Improvement Plan
Action Item
Owner
Due Date
Organizational/Process Strategy
Conduct of Operations Related Activities
Revise Procedure AD-C-01 to incorporate HPI tools.
McKennon
30-Jun
Revise Procedure-C-13 to incorporate HPI tools.
McKennon
30-Jun
Revise Procedure-C-01 to incorporate HPI tools.
Jennings
30-May
Change the procedure and work control process to require developing and revising procedures
and work instructions using HPI tools.
Jennings
30-May
Incorporate HPI tools into pre-job briefing process.
Jennings
15-Sep
Implement the event prevention framework for critical tasks in company processes.
Pizzuto
30-Sep
Charter and institute a work management change board to review procedure/work instruction
changes.
Jennings
30-Jun
Empower managers and supervisors to foster and champion event reduction techniques.
Pizzuto
30-Jun
Provide just-in-time lessons learned.
Higgins
30-Jun
Incorporate HPI tools into assessments, corrective actions, lessons-learned.
Higgins
31-Oct
Implement ISMS behavior positive reinforcement process.
Kennedy
30-Jun
Revise procedures to consolidate the ISMS message, as necessary, incorporating HPI concepts
for event prevention.
Kennedy
30-Sep
Assessment, Lessons Learned, and Corrective Action Process Related Activities
ISMS Expectation Related Activities
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Performance Improvement Plan
Training Strategy
One ISMS Message
Use training and emergency management to emphasize one consistent ISMS message and ISMS
expectations, integrated with SWE, HPI, HRO, and VPP.
McKennon/Robinson
15-Sep
HPI Training
Develop an HPI training strategy and provide HPI training for various functions in a graded
format.
McKennon
31-Jul
include use of alternative techniques such as self checking simulator.
training/workshop to senior leadership team
HPI fundamentals training class for managers and supervisors.
workshop for procedure writers, procedure owners, engineers, and planners.
train-the-trainer class (April 10 – April 12).
training for field workers (30 June)
training for the HAMTC Safety Representatives, the Stewards, and Leads.
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Performance Improvement Plan
Communication Strategy
Communication Plan with one ISMS message
Develop a communication plan with definitive objectives for integration of HPI, VPP, HRO,
and SWE into one ISMS message with the following elements:
Turner/Kennedy
24-Jul
“Enhancing ISMS through Event Prevention”
Utilize on-going activities to build on HPI.
Overcome slogan perception – Use “Prevent Events” approach
Error reduction, process/system improvements, and open communication of errors
Communicate the why, what, where, when, who, and how of HPI tools and processes.
Develop and communicate HPI mentoring strategy for error prevention techniques in
the field.
Various ISMS behavior elements
Communicate ISMS successes through FOCUS, tailgates, tool box meetings.
Regular communication of anti-retaliation messages.
Instilling a “safety as the over-riding priority” attitude in managers.
Management listening, and timely and effective responses to employee concerns.
Encourages management presence in the field.
Encourages even handed and reasonable management communication with workforce
Strengthens safety ownership - ISMS expectations for everyone
New Handbook which integrates HPI, VPP, HRO, ISMS, and SWE into one
message.
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Lessons Learned
 Integrated ISMS annual declaration process
has simplified improvement efforts
 The improvement plan provides convenient
way to track actions, especially for the
annual declaration
 Scheduled assessment provides timely
input for declaration and SMP status
 ISMS strategy provides tool to drive ISMS
vision and strategy discussion
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