Transcript Wholesale, retail and personal services

The New World of
Training Packages
Presentation on behalf of
VISTA
Melbourne - February 2014
Overview
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Why do we have the NSSC Standards?
What are the Standards?
What does this mean for Training Packages?
What is the SSA Approach?
How can you find out more about SSA Training
Packages?
Let’s set the scene
VET Products for the 21st Century
Recommendations included:
• Restructure and streamlining of
Training Packages
• Separating performance
standards from guidance and
supporting information
• Stronger focus on preparatory
qualifications
• Stronger focus on LLN
requirements
Design Model for Streamlined Training
Package Material
Key characteristics:
• Simplify
• Shorten
• Segment
New design model
• Components
• Companion Volumes
NSSC Standards and Policies for Training
Packages
What are the Standards about?
• One standard that defines Training Packages as
a product.
• Two standards for compliance with NSSC
policies to support implementation of the
Standards framework.
• Nine standards that define the components of a
Training Package.
The Standards for Training Packages
NSSC ENDORSED
COMPONENTS
NON ENDORSED
COMPANION VOLUMES
Qualifications
Implementation Guide (mandatory)
Credit Arrangements
Learning Strategies
Units of Competency
Knowledge Guidance
Assessment Requirements
Assessment Strategies
Let’s take a closer look
“Streamlining”
It’s all about Training Packages:
• getting back to essentials
• putting the emphasis on the end user
• creating clear categories of information
• separating two elements of the package:
– performance standards and requirements – endorsed by NSSC
– supporting information – guidance for implementation
New Training Package design
TRAINING PACKAGE
COMPONENTS
CONTENT / TEMPLATE
Competency field
Unit sector
Elements
Performance criteria
Foundation skills
Range of conditions
Link to unit mapping
information
Provide specifications of applied
performance standards
Unit code
Unit title
Application
Prerequisite units
Assessment Requirements
Assessment evidence:
•Performance Knowledge
Assessment context
Assessment condition
Qualification code
Qualification title
Qualification description
Packaging rules: core and
elective units
Link to qualification
mapping information
Units of Competency
Describe the assessment
requirements at the unit of
competency
Qualifications
Detail the qualifications contained in
the training package
Credit Arrangements
Provide articulation and credit
Articulation for Diploma and Advanced Diploma
Agreed credit arrangements
Quality Assured Implementation Guide
Implementation Guide
Mandatory
Version control and modification history
List of components
Mapping of components
List of imported and prerequisite units
Key work, training and regulation
requirements
Pathways
Industry information
Entry requirements
Foundation skills
Health and safety implications in industry
Resource requirements
Legal considerations for learner/workplace
Optional Companion Volumes
Learning strategies
Describes the diversity of learners and
learning strategies
Optional
Knowledge guidance
Identifies contextual information such as
knowledge requirements and resources
Assessment strategies
Provide guidance on implementation of the
assessment requirements
Let’s have a look at the SSA approach
SSA Transition to the Standards
• Industry led continuous improvement
• Some new qualifications and units of
competency; some deleted
• Address changed requirements of the AQF
(Second edition)
• Coding changes to units of competency
• Suite of Companion Volumes
New look - Unit of Competency
UNIT CODE
UNIT TITLE
APPLICATION
SFLSOP009
Develop a floristry product range
This unit describes the performance outcomes, skills and knowledge required to strategically
manage product development within a floristry business. It requires the ability to research the
market, analyse product establishment issues, determine pricing, establish the product, and
monitor and evaluate its success. Development can apply to a new, enhanced or specialised
range of products of any style.
This unit applies to all industry sectors and environments including retail, studio or online
floristry businesses and those that specialise in corporate or special events. It applies to
senior personnel who operate with significant autonomy and are responsible for making
strategic business and product development decisions. This includes product development
managers, marketing managers, operations or general managers, floral designers, store
managers and owner–operators.
PREREQUISITE UNIT
COMPETENCY FIELD
UNIT SECTOR
ELEMENTS
Elements describe the
essential outcomes
1.
Research the
market.
No occupational licensing, certification or specific legislative requirements apply to this unit at
the time of publication.
Nil
Floristry Sales and Operations
Floristry
PERFORMANCE CRITERIA
Performance criteria describe the performance needed to demonstrate achievement of the
element.
1.1
1.2
Focus product research according to organisational business objectives.
Access information sources for floristry market trends, distribution and marketing
networks.
Incorporating Foundation Skills
FOUNDATION SKILLS
This section describes those language, literacy, numeracy and employment skills that are essential to performance.
SKILLS
Reading skills to:
DESCRIPTION
• interpret complex research documents that relate to floristry product or design trends,
market statistics and consumer preferences.
Writing skills to:
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develop and document complex product implementation plans in a style and format
readily accessible to floristry personnel.
Oral communications
skills to:
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provide clear and unambiguous instructions to others when coordinating product
establishment and making changes to product range.
Numeracy skills to:
Learning skills to:
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complete complex budgetary costings.
research, identify, collect, and analyse primary and secondary data on current market
trends, competitors’ product range and target market product preferences.
Problem-solving skills
to:
Initiative and enterprise
skills to:
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identify non-performing products and rationalise or delete from range.
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proactively seek new and innovative product opportunities.
Teamwork skills to:
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Planning and organising •
skills to:
seek feedback from distributors and staff on product success.
collect and evaluate research data to inform product development plans.
Self-management skills
to:
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take responsibility for product development initiatives from initial research through to
product establishment and monitoring.
Technology skills to:
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use online information systems to research information.
With links to Companion Volume(s)
RANGE OF CONDITIONS
Specifies different work environments and conditions that may affect performance. Essential operating conditions
that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local
industry and regional contexts) are included.
Range is restricted to essential operating conditions and any other variables essential to the work environment.
No equivalent unit.
UNIT MAPPING
INFORMATION
LINKS
Companion Volume Implementation Guide
http://www.serviceskills.com.au/resources
New look Assessment Requirements that
specify evidence
TITLE
Assessment Requirements for SFLSOP009 Research, assess and
develop a floristry product range
PERFORMANCE EVIDENCE
Evidence of the ability to:
• develop two floristry product ranges from initial research through to
product establishment and monitoring:
1. a suite of display or stock items including ancillary
merchandise
2. one custom made product range for a particular type of
occasion to be chosen from:
• annual celebratory days
• funerals
• parties
• weddings.
KNOWLEDGE EVIDENCE
Demonstrated knowledge of:
• sources of information on floristry industry products:
• distribution organisations
• grower associations
• industry associations
• suppliers
Assessment Requirements that detail
conditions
TITLE
Assessment Requirements for SFLSOP009 Research, assess and
develop a floristry product range
ASSESSMENT CONDITIONS
Assessment must ensure use of:
• a real or simulated business operation for which floristry products
can be developed
• computers, printers
• the Internet and information programs used to source industry,
product and supplier information
• software programs currently used by the floristry industry to develop
and record:
• product implementation plans
• price lists and product description sheets
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in-house price lists and product description sheets
people with whom the individual can interact for all communication
aspects of the unit; these can be
• people in an industry workplace or
• people who participate in role plays or simulated activities,
set up for the purpose of assessment, within a training
organisation.
Assessment of this unit of competency must be conducted by assessors
who:
LINKS
Companion Volume Implementation Guide:
http://www.serviceskills.com.au/resources
Supported by a suite of Companion Volumes
SSA Proposed Submission Schedule
Training Package
SIF Funeral Services
SIB Beauty
SFL Floristry
SIH Hairdressing
SIR Retail Services (Including Community
Pharmacy)
SIT Tourism, Travel and Hospitality
SIS Sport, Fitness & Recreation
SIS Sport, Fitness & Recreation
Anticipated NSSC
Submission
Endorsed 9 October 2013
October 2014
Early 2015
Late 2015
Early 2015
Mid 2015
October 2014
Late 2015
Come to the Service Skills Australia
Conference to learn more
Further Information
Service Skills Australia - www.serviceskills.com.au
Provide feedback!
Service Skills Australia Feedback Register
http://feedback.serviceskills.com.au/
Contact
WRAPS
Lauren Hosking – [email protected]
Tourism, Travel and Hospitality
Rebecca Grooby – [email protected]
Sport, Fitness and Recreation
Elly Snyder – [email protected]
Questions?