Transcript Diapositiva 1

Business Ethics Programme for SMEs
Objectives
Methodology
This programme seeks to encourage the growth of a robust
and transparent business environment for small and
medium-sized enterprises (SMEs) in Latin American and the
Caribbean by improving the capacity of SMEs to effectively
incorporate integrity, transparency, and anti-corruption
practices into their organisations.
Why does business ethics matter?
SMEs have much to gain by adhering to high ethical and
governance standards:
• larger firms often choose to do business with companies
they can trust as reliable long-term partners;
• sound integrity policies and practices are key elements to
qualify for long-term finance opportunities;
• clients who are conscientious of corporate social
responsibility practices demand high standards;
• and adopting ethical business practices can improve
employee morale and retention. In short, business ethics
can be a competitive advantage for an SME.
The objective of this programme is to assist companies to
implement a structured system that outlines the Company’s
expectations of its employees about ethical behaviour, and
provides a feedback mechanism that could prevent and
report any unethical behaviour that may take place.
Programme implementation requires that the Company have
in place an organisational structure, the elements of a
strategic plan, and the capacity to assign resources to
develop tailored procedures and manuals with the guidance
of facilitators.
The Programme structure is based on awareness training to
introduce participants to the core concepts; a diagnostic
assessment that would identify the gaps that should be filled
for effective Programme implementation; structured
workshops to train company facilitators in the preparation of
procedures and manuals based on templates that will be
provided; and handholding by individual consultants to
resolve any implementation difficulties that might arise from
the Company’s particular circumstances.
At the end of this programme SMEs will have learnt the
necessary instruments to set up a business ethics system.
Expected Commitment
Expected Commitment of participating companies
The programme consists of 4 days of workshops delivered one day a week over a four week period, and 6 hours of in-firm
coaching. Since the Owner/Manager/CEO “owns” this company wide programme, he/she must also lead it and participate in
the workshops, along with one other Manager of the firm (preferably the individual in charge of HR). At the end of the
workshops, the facilitators will make on-site visits and work with the CEO and other company members to draft the
Company’s policies and procedures and structure a training programme for employees.
Duration
September – December, 2011
(please see dates on Page 5)
Cost
Venue
J$40,000 per person (includes 6
hours of in-firm coaching)
Training Room, The PSOJ
39 Hope Road, Kingston 10
Partners
Business Ethics Programme for SMEs
Workshop Themes
The workshop will provide guidance for the development and
management of Business Ethics Programmes.
Discussions will be focused on its:
- Contextual analysis
- Corporate strategy alignment
- Ethics Programme development
- Code of Ethics design and implementation
- Organisation infrastructure alignment
- Principles of programme implementation
- Training and Support Programme creation
- Building a commitment to Business Ethics
- Development of Business Ethics skills
- Ethical behaviour reinforcement
- Breach investigation and reporting
- Performance evaluation
Workshop Benefits
Participants will gain an appreciation of Business Ethics
and compliance and how the implementation of such
programmes contribute to the company’s ‘triple bottom
line” - Economic, Environment and Social – and its
contribution to:
• The company’s reputation for integrity
• The achievement of business objectives
• Improved organisational culture
• Increased stakeholder confidence
• Greater congruence between ‘intention-talk-and-walk’
• Organisation resilience to internal and external
change
• Process benefits
Participants will also learn how to attain the practical
benefits of Business Ethics Programme implementation
including:
- Reducing Legal Risks:
Risks associated with bribery; Gift or gratuity giving;
Product recalls; Environmental damage; Blacklisting
etc.
- Reducing Organisational Costs:
Use of confidential information; Contract conclusion;
Kickbacks; Manpower time and allocation; Extortion;
Blackmail etc.
- Protection from Unethical Employees and Agents:
Embezzlement of company funds; Time card
deception; Asset theft; Fraud etc.
- Enhance Performance, Productivity and Competitive
Position:
Increase in effectiveness and efficiency by reducing
negative employee conduct
- Expanded Access to Capital, Credit and Foreign
Investment:
Business Ethic and Attractiveness to Investors
(prevention of illegal and unethical practices,
transparent operations etc.)
- Increased Profits and Sustained Long-Term Growth:
Assist the company in becoming more reliable and
stable over time. That is, an increase in stakeholder
confidence which fosters an increase in the value of
shares and wider access to capital and credit.
- Increased International Respect:
Value and respect in the global market during mergers,
acquisitions and restructuring etc.
Business Ethics Programme for SMEs
About the Partners
THE PRIVATE SECTOR ORGANISATION OF
JAMAICA (PSOJ) www.psoj.org
THE
INTER-AMERICAN
CORPORATION (IIC) www.iic.int
The PSOJ, the Implementing Agency for the
Programme, is an umbrella organisation of private
sector interests, representing well over 200
companies, 24 business associations and 65
individuals. Our members are dedicated to the
promotion of a competitive and productive Jamaican
private sector and The PSOJ carries out activities
including advocacy, seminars and technical assistance
in institutional and membership development,
dissemination of timely and accurate information on
the macro economy, trade, etc. Its advocacy is
focused on public policy in the areas of the macro and
micro economy, trade, corporate governance, national
security, justice reform, education and training and
energy and the environment. Some of the influential
initiatives supported by The PSOJ include deregulation
and privatisation, tax reforms, training of trainers and
company directors in order to increase awareness of
corporate governance principles and practices.
The IIC is a multilateral financial institution that is a
member of the IDB Group which has been promoting
the economic development of the private sector in Latin
America and the Caribbean since 1989. The IIC
focuses mainly on small and medium-size enterprises,
providing them with long-term financing to help them
overcome business challenges, reformulate business
strategies, and adopt new technologies so they can
continue to drive development in the region.
DEVELOPMENT PARTNERS AND MANAGEMENT
(DPM) INTERNATIONAL LTD.
www.dpminternational.com
DPM International was incorporated in Jamaica as a
limited liability company offering development
management consultancy
and training. DPM
International focuses mainly on the research and
management of economic and social programmes
that contribute to the development of marginalised
groups as well as small-medium sized enterprises.
DPM’s education division offers training in areas of
project management; performance monitoring and
evaluation and value-added SME training.
In Jamaica, DPM has been credited with developing
the
first
local
results-oriented
performance
monitoring & evaluation model (ROMEM). DPM also
provides the widest range of project management
training products a and services
available in
Jamaica. From inception, DPM International has
consistently provided high impact and efficient
services and is the receipient of national and regional
awards for excellence.
INVESTMENT
Since it began operations, the IIC has approved more
than $3.95 billion in loans and equity investments
benefitting private enterprises in the region. In addition
to working directly with companies, the IIC channels
financing through financial institutions. To date, this
financing has benefited nearly one million SMEs,
helped create thousands of jobs, generated foreign
exchange and new business opportunities, and
improved the quality of life in local communities.
ENTERPRISE DEVELOPMENT & MARKET ACCESS
SOLUTIONS (EDMA) www.edmasolutions.com
EDMA Solutions provides the Jamaican SME Sector
with high quality business development and marketing
services.
This business support is intended to
enhance improved local production of goods/services
for greater import substitution impact and to improve
exports.
The services offered by EDMA Solutions are intended
to provide SMEs with a comprehensive range of
business support and include: Business Operation
Efficiency Evaluations, Strategic Business Planning
Services,
Feasibility
Studies,
Business
Plan
Development complete with Financial Projections,
Marketing Plans for local and export marketing, Market
Penetration Services (local & export), Independent
Business Plan Evaluations and SME Competitiveness
Improvement Training (Workshops).
LA INTERNACINALIZACION COMO
UN ELEMENTO ESTRATEGICO
COMPETITIVO PARA LAS PYMES
Business Ethics Programme for SMEs
PROFILES OF FACILITATORS
SANDRA GLASGOW, MBA, BSc., is the Chief Executive
Officer of The Private Sector Organisation of Jamaica
(PSOJ).
SHERRONE BLAKE-LOBBAN, MA, PMP is the Chief
Executive Officer, Chairman & Co-founder of DPM
International Ltd.
An accomplished trainer, Mrs. Glasgow has facilitated
numerous training programmes and workshops in
entrepreneurship, business development, strategic
planning and corporate governance. She was certified as
a Director by the Commonwealth Association for Corporate
Governance (CACG) in 2003 and was certified in 2008 by
the World Bank/International Finance Corporation as a
Trainer and a Master Trainer of Trainers in Corporate
Governance Board Leadership. In August 2010 she was
certified as a Trainer in Business Ethics by the InterAmerican Investment Corporation and the International
Trade Administration of the US Department of Commerce.
She is a certified Project Management Professional.
She is consultant and trainer in Entrepreneurship, Project
Management, and Monitoring & Evaluation.
Mrs. Glasgow is currently a Director of the National
Commercial Bank Jamaica Limited, GraceKennedy
Foundation, the Planning Institute of Jamaica and Deputy
Chair of the National Export-Import Bank of Jamaica (EXIM). She is an Approved Mentor for the Jamaica Stock
Exchange’s Junior Exchange.
DEANNA MCFARLANE is a business development
consultant specializing in business operation efficiency
evaluations, strategic business planning, feasibility studies,
business plan development complete with financial
projections and MSME business & competitiveness
improvement training.
She is the Chief Executive Officer of Enterprise
Development & Market Access Solutions – a consulting firm
serving the MSME Sector.
Deanna McFarlane is also a member of the Support
Committee of CASME (Caribbean Association of Small and
Medium sized Enterprises. She has been certified as a
Trainer in Business Ethics by the Inter-American
Investment Corporation (IIC).
OTHER MEMBERS OF THE TEAM INCLUDE:
Greta Bogues, General Manager, Corporate Affairs
Division, J. Wray & Nephew Limited, and Chair, PSOJ
Corporate Governance Committee
Noel Cowell, PhD., Head, Department of Management
Studies, University of the West Indies, Mona
She is a certified as a Trainer of the Trainer hosted by the
Commonwealth Secretariat and MIND. She has also been
certified
in
Participatory
Facilitation
by
CWIP/USAID/MIND.
Sherrone has been certified as a Trainer in Business
Ethics by the Inter-American Investment Corporation (IIC).
She sits on the executive of the Young Entrepreneur
Association of Jamaica
and several management
advisory committees.
COLLABORATING ENTITIES:
National Integrity Action Limited
NIAL is a not-for-profit organisation established in
Jamaica to combat corruption and build integrity in the
public and private sectors.
National Competitiveness Council (NCC)
The NCC seeks, inter alia, to implement crossfunctional and multi-agency strategies to address the
impediments associated with establishing and operating
a business in Jamaica, and drive the creation and
maintenance of a policy environment that facilitates
continued improvements in the productivity and
innovativeness of Jamaican micro, small and medium
enterprises (MSMEs).
LA INTERNACINALIZACION COMO
UN ELEMENTO ESTRATEGICO
COMPETITIVO PARA LAS PYMES
Business Ethics Programme for SMEs
Detailed Agenda for Launch, Workshops and On-Site Coaching
OFFICIAL PROGRAMME LAUNCH– 15TH SEPTEMBER, 2011
Wyndham Kingston Hotel
Target Audience: CEOs, Board Members, Executives, Collaborating Entities, Civil & Professional Organisations
(By Invitation only)
8:00 – 10:30 a.m.
Breakfast and Launch Event
TRAINING WORKSHOPS: SEPTEMBER 28, OCTOBER 5, 12, 19, 2011
9:00 a.m. to 4:00 p.m. each day
Conference Room, The PSOJ
39 Hope Road, Kingston 10
Target Audience: Owners, CEOs, Board Champions, HR Officers, Executives of SMEs (2 persons maximum from each company)
Topics to be covered:
• Introduction to business ethics
• Aligning the strategic plan of the business with an ethics orientation
• Developing an Ethics Programme
• Writing a Code of Conduct
• Communication Strategies
• Creating an Ethics Training Programme
• Creating an Ethics Reporting Mechanism
• Monitoring and Evaluation
IN-FIRM COACHING – NOVEMBER - DECEMBER, 2011
Target Audience: 2-3 persons from each company (Board champion/CEO/Designated Ethics Officer or HR Officer)
Consultants work with individual companies on-site to complete their company assessment and design the four core
elements of their Business Ethics Programme:
(i)
(ii)
(iii)
(iv)
Ethics Code
Program Infrastructure
Training & Support Plan
Communications and Information Management Plan.