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FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL ™ Emerging Risk Update December 2009 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Emerging Risk Update – Summary Introduction: The Risk Integration Strategy Council launched a Monthly Emerging Risk Survey in July 2009. We are pleased to present the results of this survey in the sixth edition of the Emerging Risk Update. The Top 10 Risks for December 2009: 1. Continued Recessionary Pressure 2. Cost Reduction Pressures 3. Increased Competitive Pressure 4. Strategic Change Management 5. Political Trends 6. Talent Risk 7. Liquidity Risk 8. Commodity Prices 9. Tax Regulations 10. Compliance Request for Ongoing Participation: Please click here to participate in the January Emerging Risk Survey. This survey will take less than 3 minutes to complete. Survey Methodology and Overview of Presentation: In our survey, executives were asked to identify the top five risks and also provide an estimate of probability, impact and velocity for each of these risks. In the following pages, you will find a summary of the top ten risks within the content of likelihood (likelihood is defined as the combination of how frequently executives marked these risks as their top five risks and the probability score for these risks). You will also find details of the top ten risks including risk description, indicators and mitigation strategies adopted by members. © 2009 The Corporate Executive Board Company. All Rights Reserved. 1 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Top Ten Emerging Risks – Likelihood, Impact & Velocity High Continued Recessionary Pressure Cost Reduction Pressures RISK VELOCITY Political Trends Strategic Change Management Very Rapid Impact of the risk would be evident in a month Likelihood Increased Competitive Pressure Rapid Compliance Impact of the risk would be evident in a quarter Commodity Prices Slow Impact of the risk would be evident in a year Liquidity Risk Tax Regulations Low Talent Risks Impact High n=52 Methodology The top 10 risks were identified based on how frequently and on what priority executives marked these risks in their list of 5 top risks © 2009 The Corporate Executive Board Company. All Rights Reserved. 2 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Top Five Emerging Risks By Likelihood, Impact and Velocity TOP 5 RISKS BY PROBABILITY TOP 5 RISKS BY IMPACT TOP 5 RISKS BY VELOCITY Cost Reduction Pressures Increased Competitive Pressure Compliance Political Trends Strategic Change Management Political Trends Continued Recessionary Pressure Cost Reduction Pressure Continued Recessionary Pressure Strategic Change Management Compliance Increased Competitive Pressure Compliance Increased Competitive Pressure Continued Recessionary Pressure Methodology The top five risks by probability, impact and velocity were identified based on how high the respondents rated them on each parameter. 3 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks Overview In the current economic environment, Continued Recessionary Pressures and Cost Reduction Pressures are still considered as the most crucial risks. However, members have also indicated that Increased Competition, Strategic Change Management, Political trends and Liquidity are also high risk areas for their companies. Last month witnessed two new risks making it to the Executives’ top ten risks: Political trends and Tax regulations. 1. Continued Recessionary Pressure 2. Cost Reduction Pressures Risk Description Risk Description Even as the economy emerges from recession, policymakers and analysts doubt if the recovery will be robust enough to create many new jobs or pose a threat of inflation. According to Mr. Kohn, the Vice Chairman of Fed, unlike other recent recoveries, the current turnaround is likely to be more subdued because of “difficult conditions in the labor market and the consequent implications for household incomes,” among other factors. With the economy showing signs of recovery, companies are optimistic about achieving higher revenue goals in the coming year. However, with uncertainty still looming in the market, a significant portion of the increase in profits may have to be achieved through cost reduction. Our Business Executives’ Sentiment Index reveals that 56% of executives foresee higher revenue growth, with 63% of executives expecting cost pressures to increase in the next 12 months. Common Indicators Used by Members Common Indicators Used by Members • • • • • S&P 500 index movement Country specific indicators Unemployment forecast Client’s financial performance Sales growth forecasts/ reported customer expansion or contractions • • • • • Financial results – own Bad debt/delinquencies Earnings forecast Housing market indices Consumer spending & creditworthiness • Commodity prices Noted Mitigation Efforts • • • • • • Reduce market exposures Enter new markets Re-evaluate staffing Differentiate product/service Improve underwriting standards Improve collections • Reduce fixed expense • Reduce inventory / Match production to sales • Segment customers suitably • Position brand effectively • Manage costs effectively © 2009 The Corporate Executive Board Company. All Rights Reserved. • • • • • • • Operating/profit margins Cash flow Budgeting and planning trends Revenue and Margin growth Budget projections Expense trend line Productivity ratio • Competitor benchmarking • Client demands - Requests for concession, rejection of bids • Slowing Top line • Consumer pricing • Analysts reports • Staff reduction requirements Noted Mitigation Efforts • Plan for longer periods • Centralize cost-cutting to maximize gains • Cascade cost-cutting objectives • Monitor disaggregated results • Use shared services • Benchmark cost-savings • Evaluate impact of cost-cutting on strategic objectives & future growth • Lock in business for longer periods at reduced prices • Reduce COGS and SG&A • Assess forward order book 4 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 3. Increased Competitive Pressure 4. Strategic Change Management Risk Description Risk Description Our research shows that decisions made during recessions and recovery periods can have lasting effects on their firms. Consumer spending has plummeted to new lows and the companies are now fighting it out for a share of a very shrunken pie. Executives need to innovate on products, prioritize on customer service, reduce expenses on their current offerings as well as expand their product portfolio. They need to explore all opportunities in the competitive space to ensure their companies are striking the right notes. The recession saw many organizations undergoing changes by way of mergers, divestitures, portfolio rationalization and other strategic developments to ensure survival. These changes coupled with internal reorganizations are fundamentally altering the risk and control environment. Companies need to effectively plan for various scenarios, determine the impact of these changes on existing processes and monitor risk information related to strategic plans, in order to be successful in such business transformations. Common Indicators Used by Members • Competitive research • Competitors moving into new markets • Competitive intelligence analysis • Market share • Price trends • Market feedback • Customer base and revenue growth • Patent life • Supply and demand trends • Market analysis & technical reviews • Strength of sales pipeline Noted Mitigation Efforts • • • • • • Reduce expenses and lead time Innovate on products Differentiate brand with quality Acquire clients Explore M&A opportunities Increase product and service awareness • • • • • • • © 2009 The Corporate Executive Board Company. All Rights Reserved. Focus on customer Prioritize customer service Improve value proposition Focus on key competencies Expand product offering Support creative ideas Improve delivery performance Common Indicators Used by Members • • • • • Performance measures Market share Profitability Market trends Ability of Executive Management to implement change • • • • • • Compliance surveys CAPEX Medium range budget Industry-wide changes IFRS Updates Internal planning trends Noted Mitigation Efforts • Review change management process • Communicate change honestly and consistently • Assess employee reaction and morale • Hire from outside to bring in new perspective when appropriate • Utilize consultants to review strategy • Train managers on change management • Assign responsibility to create accountability • Ensure proactive communications with leaders *Source : www.reuters.com 5 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 5. Political Trends 6. Talent Risk Risk Description Risk Description Globalization, along with opportunities, brings along difficult challenges. In periods of economic turmoil, there’s a greater likelihood of political and economic discontent, which amplifies political risks. With growing political instability and the expanding political risk universe, it is important for organizations to perform thorough country-risk assessments while expanding their operations and protecting their existing global operations. Job losses in the U.S. slowed sharply in November, cushioned by seasonal adjustments and a budding economic recovery. Analysts believe that the labor market is edging toward stability and the deterioration in payrolls is in its final stages. The unemployment rate edged down to 10.0 percent in November, and nonfarm payroll employment was essentially unchanged (-11,000), the U.S. Bureau of Labor Statistics reported. In the prior 3 months, payroll job losses had averaged 135,000 a month. In November, employment fell in construction, manufacturing, and information, while temporary help services and health care added jobs. Common Indicators Used by Members Common Indicators Used by Members • • • • • • Inflation Trade barriers News/new laws enacted Regulatory actions Lobbyist updates EPA requirement • Protectionism measures by US/Western counterparts • Government changes • Country-risk ratings • Climate legislation • • • • • Noted Mitigation Efforts • Monitor the changing landscape (banking regulatory changes, OTS impact etc) internally • Review country-risk reports • Stay informed and involved through meetings with key stakeholders • Communicate proactively with stakeholders • Review internal organization structure and placement of operations • Modify business strategy on an as needed basis • Monitor and make corrective actions as needed © 2009 The Corporate Executive Board Company. All Rights Reserved. • • • • Turnover / headcount fluctuations Compensation Absenteeism Loss of work ethic Industry salary survey • Age and experience level of staff • Productivity levels • Number of complaints • Employees exhibiting discretionary efforts Noted Mitigation Efforts • Promote line led retention Conduct targeted training management programs • Target tracking and Focus on succession planning retention efforts on key/hig Conduct ongoing systematic risk employees sensing and management of • Provide competitive departure likelihood remuneration Provide challenging/ engaging • Look for new source of work quality candidates 6 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 7. Liquidity Risk 8. Commodity Prices Risk Description Risk Description Though corporate credit markets are beginning to show signs of improvement, lending standards remain stringent. Banks are no longer treating investment grade facilities as “loss leaders”, and are focusing on credit risk for loan pricing rather than expectation of fee business. With the expectation that bank credit availability will remain limited, companies need to explore alternative funding sources to ensure adequate liquidity levels. Global commodity market fluctuation has been significant in 2009. While crude oil prices fluctuated to settle flat for the last month, gold prices finally settled down from the historical highs they touched in the first week of December. The U.S. dollar decline has further contributed to the increasing volatility. Fluctuations in commodity prices have disrupted companies’ forecasts and organizations are increasingly turning towards financial hedging strategies to manage this volatility. An increase in the need for commodity hedging has led many companies to adopt hedges that don’t qualify for hedge accounting. Common Indicators Used by Members • • • • Cash flow forecasts Loan repayment defaults Net new business figures Decrease in credit line availability • Non-renewal of loan commitments • Inability to access unsecured long term funding • Cash shortage Common Indicators Used by Members • • • • • • Commodity Price Index Reducing margins Residual risk Oil prices and market fiber price Future pricing and volumes Third party data and trends • • • • • Spot and future rate movement Price quotes Energy complex LME trends Economic indicators Noted Mitigation Efforts Noted Mitigation Efforts • • • • • Monitor cash flow daily Reduce spend Focus on working capital Identify multiple sources Sell property at a discount • Manage treasury operations • Shorten the duration of underlying assets © 2009 The Corporate Executive Board Company. All Rights Reserved. • Hedge through forward contracts, future contracts, options and alternate hedges • Buy substitute inputs • Trade finance solutions • Identify new credit facilities • Develop supplier partnerships • Buy and hold more inventory • Enter into fixed price contracts with suppliers • Evaluate pricing and discounts to maintain margins • Enter into long term agreements/contracts 6 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 9. Tax Regulations 10. Compliance Risk Description Risk Description Changes to U.S. international tax rules were announced recently as part of the Obama Administration’s 2010 budget proposals. The proposed changes that could have a significant impact include the deferral of certain U.S. income tax deductions; foreign tax credit reform; and, business entity classification reform. These changes, if enacted, may reduce the competitive position of U.S. multinational businesses across all industries due to a higher tax cost for foreign operations. The changes represent a tax increase on US based MNCs to the tune of $200 billion over the next 10 years (E&Y). The uncertain conditions and demands have forced compliance and ethics functions to make difficult resource trade-offs, rationalize cost savings and abandon long standing assumptions about risk management. In the US alone, organizations already lose an estimated 7% of their annual revenue to fraud. That number seems to be compounded by heightened government vigilance. We should witness more intense scrutiny and regulation of business practices in the near future, as this period of deep corporate distrust requires unprecedented compliance responsiveness with limited resources. Common Indicators Used by Members Common Indicators Used by Members • Effective tax rates • Sales and business unit forecasts • Budget deficit • Constant dialogue with regulators • Federal debt • Treatment of foreign earnings • Comparison of US system to corporate tax systems globally • • • • • • Legislative development Lobbying efforts Industry reports Congressional action Number of complaints Quarterly audit status meetings • Internal operational risk matrix • Political trends towards more regulation • External scrutiny of operations • Regulatory action • Operating expenses Noted Mitigation Efforts Noted Mitigation Efforts • Evaluate the impact of tax reform • Develop a succint message that can be modified for different audiences • Dialogue with government on pension funding obligations • Conduct internal impact analysis • Detailed scenario planning • Involvement with policymakers © 2009 The Corporate Executive Board Company. All Rights Reserved. • Monitor regulatory changes • Implement regulatory requisites • Develop compliance management frameworks • Examine business processes for any gaps • Maintain constant dialogue with auditors • Develop personnel and resources to ensure proper understanding of requirements • Install strong project management capabilities to deliver on new requirements • Develop new processes to fill any gaps 7