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COURSE: GLOBAL BUSINESS MANAGEMENT MGT610 DR. DIMITRIS STAVROULAKIS PROFESSOR OF HUMAN RESOURCE MANAGEMENT DEPT OF ACCOUNTING TEI OF PIRAEUS Unit 2: Globalization of business Training Material: Textbook (3-15 & 39-48). World largest companies in 2009 (http://money.cnn.com/magazines/fortune/global500 /2009/ 1- Wal-Mart Stores 2- Exxon Mobil 3- Royal Dutch Shell 4- BP 5- Toyota Motor 6- Chevron 7- ING Group 8- Total 9- General Motors 10-ConocoPhillips Nationalities of World’s Largest Companies (2008). 1. U.S. - 153 2. Japan - 64 3. France - 39 4. Germany - 37 5. Britain - 34 6. China - 29 7. South Korea -15 8. Canada - 14 8. Switzerland - 14 10. Netherlands - 13 11. Spain - 11 12. Italy - 10 13. Australia - 8 14. India - 7 15. Sweden - 6 15. Taiwan - 6 17. Mexico - 5 Source: Forbes . . 4 GREECE DATA GREECE o Number of days to establish a foreign business: 22 o Number of procedures: 18 RANKING o Global Competitive Index: 83/139 o Ease of doing business: 100/183 o Ease of starting a business: 135/183 o Protecting investors: 155/183 o Getting electricity: 77/183 o Getting credit: 78/183 o Registering property: 150/183 o Trading across borders: 84/183 o Enforcing contracts: 90/183 o Construction permits: 41/183 o Resolving insolvency: 57/183 Ease of doing business (ranking) Drivers for globalization of business Economic development & technical innovations Facilitation of cross-border trade & capital transfer Development of services that support international business (transports, communications) Consumer demands Intensified competition of companies at the international level Drivers for globalization of business (cont) Lower or no tariffs within commercial zones (EU, NAFTA, ASEAN) Intercultural understanding through common language (e.g. Spain-Mexico-Argentina, PortugalBrazil) Shortening product cycles Factors deterring business from going global Strong local culture & traditions Local religions Political instability Trade barriers National trade union mentality & practices Positive side of MNCs Promote economic growth Provide lower-priced, higher-quality goods to consumers Bring funds & capital Transfer technology, including organizational, management and marketing skills Pay higher wages (increase productivity) Introduce competition to domestic firms Offer job openings Negative Side of MNCs Poor citizens of host countries A permissive attitude on the part of the host may generate exploitation of workers & destruction of the environment Foreign superpowers may destroy local business i.e. soft drinks, Coke and Pepsi versus small local manufacturers There are concerns among small shopkeepers when Wal-Mart comes to town In many European cities under 100,000 local authorities forbid the installation of big commercial centers Market power After local firms are driven out, MNCs can exert market pressure and increase prices MNCs can easily create oligopolies and barriers to entry When confronted with new regulations or trade union activity they can easily move away (or threaten to). Greece: Pirelli, Goodyear, Triumph, Levis, Palco-Schiesser etc. Negative Side of MNCs (cont): =Balance of payments -Initially positive, then negative (import of raw materials & resources, repatriation of profits) =Tax avoidance =Involvement in local politics -Stiglitz provides examples of U.S. government pressuring governments (Indonesia) to provide privileges to MNCs -Puppet governments formed through the power of multinationals (bananaland) - e.g. United Fruit in Guatemala & Chile -Greece under pressure to purchase armament -World Bank pressuring Pakistani government to buy high priced power from MNC =MNC established with privilege (preference to state supplies, cheaper energy & resources than local competitors) What should go right and what can go wrong in MNC-host country relationships 16 MNC Stakeholders Go International or Stay Domestic? Critical Questions. Availability of international demand for company’s products? Can products be modified to suit foreign market? Is foreign market business climate receptive to imports? Does the company have necessary skills, knowledge, capacity, financial, and other resources to do business abroad? Do benefits outweigh costs ? Theoretical benefits of global expansion may prove extremely difficulty to reap in practice. Going global is not necessarily good for business. Not going global is not necessarily bad for business Internationalization motives INTERNAL EXTERNAL PROACTIVE/ AGGRESSIVE (PUSH FACTORS) PROFIT AND GROWTH GOALS MANAGERIAL EXCELLENCE MARKETING ADVANTAGE ECONOMIES OF SCALE UNIQUE PRODUCT / TECHNOLOGY KNOW-HOW & COMPETENCE FOREING MARKET OPPORTUNITIES / MARKET INFORMATION ACCESS TO R&D, KNOWLEDGE CLUSTERS REACTIVE/ DEFENSIVE (PULL FACTORS) RISK REDUCTION THROUGH DIVERSIFICATION EXTEND SALES OF SEASONAL PRODUCTS EXCESS CAPACITY/ OVERPRODUCTION UNEXPECTED FOREIGN ORDERS DOMESTIC MARKET: SMALL AND SATURATED COMPETITIVE PRESSURES EXISTING RELATIONSHIP WITH INTERNATIONAL CUSTOMERS (E.G. SUBCONTRACTORS OF APPLE) Motives for International Expansion Market Share Domestic market may lack the size to support efficient scale manufacturing facilities Return upon Investment Large investment projects require expansion to global markets to compensate costs Weak patent protection in many countries renders rapid overseas expansion necessary in order to preempt imitators Exploitation of company capabilities Knowledge + R&D 20 Motives for International Expansion (cont) Economies of Scale Expanding size or scope of markets helps to achieve economies of scale in manufacturing, marketing & distribution Costs are spread over a larger sales base Profit per unit is increased Location Advantages Low-cost markets aid in developing competitive advantage Easier access is achieved with regard to: • Raw materials • Key customers • Lower cost labor • Energy 21 23 Definitions of MNCs OECD: “An enterprise that engages in foreign direct investments (FDIs) and owns or controls value-adding activities in more than one country” United Nations (1973): An enterprise “which controls assets, factories, mines, sales offices, and the like in two or more countries”. United Nations (1984): An enterprise: comprising entities in two or more countries, regardless of the legal form and fields of activity in these entities which operates under a system of decision making permitting coherent policies and a common strategy through one or more decision-making centers in which the entities are so linked, by ownership or otherwise, that one or more of them may be able to exercise a significant influence over the activities of the other, in particular to share knowledge, resources, and responsibilities. Definitions of MNC * (cont) Bartlett & Ghoshal: Two preconditions: 1. Substantial FDI 2. Active, coordinated management “What really differentiates MNC from ordinary business, is that it creates an internal organization to carry out key cross-border tasks and transactions internally rather than depending on trade through the external markets” (p. 10)*. According to Bartlett & Ghoshal, most companies involved in activities abroad should not be considered MNCs, since they are not managing their subsidiaries actively or in a coordinative manner. Definitions of MNC * (cont) Any internationally active company must fulfill 3 important strategic goals: GLOBAL EFFICIENCY in existing activities INTERNATIONAL FLEXIBILITY and LOCAL RESPONSIVENESS (appropriate management of risks and opportunities) THINK GLOBAL, ACT LOCAL WORLD-WIDE LEARNING through its exposure to local contexts