Transcript The Leadership Challenge

Presented by: Kim Kerrigan
LEAF 500
February 28, 2013
Overview
 The Leadership Challenge model includes:
- Personal Best
- The Five Practices of Exemplary Leadership
- The Ten Commitments
 Leadership Practices Inventory (LPI) Assessment Tools
 Incorporating The Leadership Challenge into my daily
life
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
What is The Leadership Challenge?
 Based on Transformational Leadership Model
 Researched and developed more than 30 years ago by James
Kouzes and Barry Posner (Kouzes and Posner, 2012)
 Known worldwide
 Began with book; over 2 million copies sold to date; has
grown to include numerous products and services including a
Web site
 Guide for leaders looking to improve their leadership
capabilities
 Evidence-based research model that asks the question…
“What did you do when you were at your personal best
as a leader?”
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and
Posner, 2012)
The Leadership Challenge states that:
Observable behaviors
+ Practice
+ Feedback from followers
+ Desire and persistence to succeed
= Effective Leader
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and
Posner, 2012)
Historical Background
The Leadership Challenge first began in 1982, when James
Kouzes and Barry Posner (both faculty members at Santa Clara
University in California) set out to understand those times when
leaders performed at their personal best.
http://www.youtube.com/watch?v=Y5PaffS8YVs&feature=youtu.be&t=59s
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and
Posner, 2012)
Historical Background
 Hundreds of interviews were conducted
 Case studies and survey questionnaires were reviewed
What emerged was:
The Five Practices of Extraordinary
Leadership
and
The Ten Commitments
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
The Five Practices and The Ten Commitments of Exemplary Leadership in Reverse Order
(Adapted from Kouzes and Posner, 2012, pg. 29)
PRACTICE 5:
ENCOURAGE THE HEART
PRACTICE 4:
ENABLE OTHERS TO ACT
PRACTICE 3:
CHALLENGE THE PROCESS
PRACTICE 2:
INSPIRE A SHARED VISION
COMMITMENT #10: Celebrate the values and victories by creating a spirit of
community.
COMMITMENT #9: Recognize contributions by showing appreciation for
individual excellence.
COMMITMENT #8: Strengthen others by increasing self-determination and
developing competence.
COMMITMENT #7: Foster collaboration by building trust and facilitating
relationships
COMMITMENT #6: Experiment and take risks by constantly generating
small wins and learning from experience.
COMMITMENT #5: Search for opportunities by seizing the initiative and
looking outward for innovative ways to improve
COMMITMENT #4: Enlist others in a common vision by appealing to shared
aspirations.
COMMITMENT #3: Envision the future by imagining exciting ennobling
possibilities
COMMITMENT #2: Set the example by aligning actions with shared values.
PRACTICE 1:
MODEL THE WAY
COMMITMENT #1: Clarify values by finding your voice and affirming shared
values.
Countdown of:
THE FIVE PRACTICES OF
EXEMPLARY LEADERSHIP
and
THE TEN COMMITMENTS
From Practice 5 to Practice 1
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
PRACTICE 5:
ENCOURAGE THE HEART
10. Create a spirit of community
9. Show appreciation for individual
excellence
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
PRACTICE 4:
ENABLE OTHERS TO ACT
8. Increase self-determination and
develop competence
7. Build trust and facilitate relationships
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and
Posner, 2012)
PRACTICE 3:
CHALLENGE THE PROCESS
6. Generate small wins and learn from
experience
5. Seize the initiative and look
outward for innovative ways to
improve
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
PRACTICE 2:
INSPIRE A SHARED VISION
4. Enlist in common vision by appealing
to shared aspirations
3. Imagine exciting ennobling
possibilities
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
PRACTICE 1:
MODEL THE WAY
2. Align actions with shared values
1. Find your voice and affirm shared
values
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
The Leadership Challenge
First: Characteristics for the leader
Second: Feedback from the followers
Characteristics of Admired Leaders
Checklist
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes
and Posner, 2012)
The top four characteristics that followers
believe a leader should possess are:
1. Honest
2. Forward-looking
3. Competent
4. Inspiring
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from
Kouzes and Posner, 2012)
Combining these characteristics together, Kouzes and
Posner (2012) developed:
“The Kouzes-Posner First Law of Leadership: If you don’t believe in
the messenger, you won’t believe the message” (Kouzes and Posner, 2012, p.38)
Further exploring this data from the followers, Kouzes and Posner
determined that “…credibility is the foundation of leadership”
(Kouzes and Posner, 2012, p. 37)
In order to ascertain credibility, Kouzes and Posner
developed
“The Kouzes-Posner Second Law of Leadership: You build a credible
foundation of leadership foundation when you DWYSYWD – Do
What You Say You Will Do” (Kouzes and Posner, 2012, p. 40)
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes
and Posner, 2012)
Assessment Tools
The Leadership Practices Inventory (LPI)
instruments:
 The LPI 360 includes two steps:
Step One: LPI Self
Step Two: LPI Observer
 LPI Individual: is the LPI Self instrument only
 Student LPI
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and
Posner, 2012)
A sample of the online LPI 360: Leadership Practices
Inventory:
Adapted from The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations
(Kouzes and Posner, 2012)
Several companies and organizations that use
The Leadership Challenge model include:
Corporate:
Education:
Healthcare:
Nonprofit
Organizations:
DuPont
Corporation
Brockport State
University of NY
Kaiser
Permanente
National
Education
Association
Microsoft
Corporation
Cornell University
National Institute
of Health
New England
Aquarium
Nestlé
Corporation
Duke University
Progressive
Medical
YWCA of Greater
Cleveland
Adapted from The Leadership Challenge, 2013 Kouzes and Posner (See Resources)
Incorporating The Leadership Challenge into
my personal and professional leadership
development:
Starting with my Circle of Influence
 Showing more appreciation
 Becoming a better listener
Additionally,
 Constantly looking for new innovative ways to improve
 Continually imagining new possibilities
Find my voice…
Always LEAD by example…
Practice, practice, practice!!!
Summary
The Leadership Challenge
 Assists leaders to reach their personal leadership
best with The Five Practices and The Ten
Commitments of Exemplary Leadership
 Along with how the followers see the leader
 Demonstrated from over 30 years of ongoing
research.
 CONFIRMS that leadership is a practice that can
be taught and learned by everyone.
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
For more information
http://www.leadershipchallenge.com
Resources
Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge: How
to Make Extraordinary Things Happen in Organizations. 5th Edition. San
Francisco, CA: Jossey-Bass Publishers.
Kouzes, James M. and Posner, Barry Z. (2012).
http://www.leadershipchallenge.com
Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge
http://www.leadershipchallenge.com/about-section-our-customers.aspx
Wiley, John & Sons, Inc. (n.d.). Leadership Practices Inventory (LPI). The
Leadership Challenge. Retrieved February 15, 2013 from
http://www.leadershipchallenge.com/Leaders-Section-Assessements.aspx
“The Leadership Challenge is a global campaign to
liberate the leader in everyone. We believe that
teams, businesses—and even the world—get
better when ordinary people enable those around
them to achieve extra-ordinary things”.
Kouzes and Posner, 2013, http://www.leadershipchallenge.com
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner,
2012)
????QUESTIONS????
THANK YOU FOR YOUR
ATTENTION!!